|May||Best time to beat the crowds (3% less expensive on average)|
|December||Most popular time to fly (6% more expensive on average)|
Average price of a return ticket
|RM 2,825||(avg. price over the last 2 weeks)|
Good deal for a return ticket
|RM 442||or less|
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Scores according to KAYAK customer reviews
Pros: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
Pros: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Cons: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."
Pros: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Cons: "I can't think of anything that wasn't good."
Pros: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."
Pros: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Cons: "Honestly, this trip worked very fine. I do not have additional recommendations."
Pros: "Amazing crew. Very attentive to passengers and genuinely nice."
Pros: "The crew was v good"
Cons: "The seats and boarding staff"
Pros: "Seat comfortable"
Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."
Pros: "The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request."
Cons: "I did not find a gap"
Pros: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."
Cons: "Meals are absolutly terrible, confort desaster, and hostess unqualified"
Pros: "Friendly Crew, good entertainment possibilites."
Cons: "Everything has a plastic holding purse."
Cons: "Qatar airline is one of the best ways to fly!"
Pros: "Seat comfortable"
Pros: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Cons: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Pros: "I got a very good seat."
Cons: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
Pros: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Cons: "Entertainment on the Boeing 777 suffered from access problems"
Pros: "Seats are great!"
Cons: "The food options were not that good this time."
Pros: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Cons: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"
Pros: "Everything is fantastic from the stuff, food and a lot of leg room."
Pros: "The service was fantastic"
Cons: "Screaming babies. But hey, great flight"
Cons: "Same as above."
Cons: "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"
Pros: "Nothing was spectacular."
Cons: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Pros: "empty seat next to me!"
Cons: "more cramped than akld to doha"
Pros: "Service and food were excellentpA"
Cons: "Announcement volume too loud"
Pros: "The food and service."
Pros: "Very polite and friendly crew. Very helpful."
Cons: "Did not have the duty free item I wanted in stock"
Pros: "Faultless as per usual QA flights"
Pros: "The movies, snacks, the crew. They were very friendly and helpful on board not the crew in the airport!!!"
Cons: "Space of the seat and the ground crews(aiports) how come their less friendly than the crew on board!"
Pros: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Cons: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."
Pros: "Food crew and entertainment were all good thanks"
Cons: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Pros: "Just that the food is quite small but the variety is OK."
Pros: "air hostess very nice polite five star"
Cons: "seat alloted"
Pros: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Pros: "quick eficient"
Cons: "long flight"
Pros: "Cabin crews were politie"
Cons: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"
Pros: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"
Pros: "The flight crew are all amazing and provide excellent customer service."
Cons: "No complaints."
Pros: "Overall services"
Cons: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."
Cons: "Entertainment and food timings are odd."
Pros: "Good service but need to improve food quality and quantity."
Pros: "Water bottle"
Cons: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."
Cons: "No beverage service"
Cons: "Better kits for kids to keep them busy longer. The one that was provided kept my kid busy for about an hour or so in a 12hr flight."
Pros: "Amazing crew!"
Cons: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."
Cons: "Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,"
Pros: "The crew was okay And the seats good it’s little wide In general was okay"
Cons: "The food not so good I like service on the plane was good"
Cons: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."
Pros: "The crew was very polite and professional."
Cons: "There could be more legroom."
Pros: "Great crew, comfortable flight"
Cons: "the inflight food needs to be more accommodative"
Pros: "The food was nice."
Cons: "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."
Pros: "Live sport TV, on board wifi"
Cons: "More livesport TVs and browsing data."
Pros: "Upgraded to first class!"
Cons: "Scrambled eggs breakfast was more like a mousse and had no texture"
Pros: "Crew, food, drinks, and seats were fantastic"
Pros: "The staff were very attentive and polite at all times!"
Cons: "Bigger entertainment screens compared to previous Emirates flight from Manchester"
Cons: "Food could be tastier. But, you can’t starve"
Pros: "Flight cancelled with extremely poor service from Emirates."
Pros: "The ecperience"
Cons: "Food was poor"
Pros: "comfortable seats and entertainment system"
Cons: "the food wasn't so good and I expected more from an Emirates flight"
Pros: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Cons: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"
Pros: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."
Pros: "Nothing, it did not felt like an Emirates flight."
Cons: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."
Pros: "Efficient and very friendly cabin staff. Captain and team kept us informed of flight progression at reasonable intervals."
Cons: "Some slight delay in clearing up some catering equipment."
Pros: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Cons: "Very small plastic cups of water. On-board on call crew service was slow."
Pros: "The attendant helped find me a vegan option at the last second."
Pros: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"
Pros: "Good aircraft. A 380"
Cons: "People carried a lot of hand luggage and the overhead bins were crammed"
Cons: "If you want upgrade you should bay 2100 USD why it’s a upgrade not new ticket !!"
Pros: "Good flight and on time."
Pros: "Entertainment and great inflight staff service."
Cons: "Food needs a bit more innovation."
Cons: "Caused me a 20+ hour layover in dubai in a horrible hotel"
Cons: "The check in process took a long time; longer than other carriers. In spite of so many crew members being there at the gate, there were no announcement of the boarding process. It used to be there before. When asked the staff is very politely responds on what is going on but the rest of the passengers do not know what's going on. Wonder why the staff do not follow the seating process by zone as mentioned on the boarding pass."
Pros: "Boarding was good"
Cons: "Peanuts !! Ban them please"
Pros: "Excellent all round.a"
Pros: "I like thec customer service. Very accommodating"
Pros: "Business class was excellent overall."
Pros: "Lots of selection in movies"
Cons: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."
Pros: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Cons: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."
Cons: "I like everything"
Pros: "Smooth flight"
Cons: "The food"
Pros: "Smooth flight"
Cons: "The food"
Pros: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"
Pros: "All usual good emirates services were back"
Cons: "Didn't find anything worth mentioning"
Pros: "The flight on the A3800 was great."
Pros: "Crew, food, service"
Cons: "No respect from other passengers, lots of kicking seats, pulling on seats, babies crying. I will not take an Emirates flight from Dubai to Chicago again. I will choose another airline."
Pros: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Cons: "Movie channels and music could be easier to use"
Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."
Pros: "Emirates is the best Airline"
Pros: "It's time to check the competition."
Cons: "Emirates is (just) OK in a business class (never trier economy in Emirates), but I have a very strong feeling they should be much better. Cabine interior should be much better (it's old, seats are not full beds and are somehow narrow). Food offering should be improved (continental breakfast - what king of cost-cutting is that???). What is really good is in-flight entertaintement system. But you don't pay for a business class to watch movies, right?"
Pros: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"
Pros: "The customer service, the seats were comfortable and the food was great"
Cons: "Crew could have been more pleasant"
Pros: "Great crew, confortable seats, free complimentary internet service"
Cons: "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"
Pros: "Every thing amazing"
Cons: "This trip really excellent Thank you Turkish Airlines"
Cons: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
Cons: "The Ground crew didn’t know how to add a bag"
Pros: "As above"
Pros: "The food and the entertainment"
Cons: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
Pros: "All was really good"
Cons: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."
Pros: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Cons: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Pros: "Excellent service. Very tasty food."
Cons: "Too many voice announcements, interfering with the entertainments system."
Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing"
Pros: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Pros: "Full meal and entertainment system even for a shorthaul flight."
Cons: "Tight leg room"
Pros: "Good crew. Clean"
Cons: "A little late"
Pros: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."
Pros: "Istanbul Airport has good facilities and F&B options"
Cons: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
Pros: "I liked the food."
Cons: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Pros: "Food and service is excellent. Istanbul lounge is great."
Cons: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Cons: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
Pros: "Nothing much to shout about this flight. It got there safely?"
Cons: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
Pros: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Cons: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Cons: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
Pros: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."
Pros: "Comfortable flight, on time and good service"
Cons: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."
Cons: "The worst airline I have ever flown with, worst disruption management"
Cons: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"
Cons: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."
Pros: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Cons: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
Pros: "Overall it was ok. I enjoyed the leg space."
Cons: "I suppose it's just a matter of different manners"
Pros: "their services in the plain and they are very discipline as well"
Cons: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"
Pros: "Friendly good service"
Cons: "Istanbul changing gate to get to such long walk"
Pros: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Cons: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
Pros: "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Cons: "Eight hours waiting for a connecting flight at Istanbul airport."
Pros: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Cons: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."
Pros: "nothing really special"
Cons: "Food is very Poor Seats are cramped and uncomfortable"
Pros: "The food is great and so is the entertainment system."
Cons: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."
Cons: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Pros: "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
Cons: "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."
Pros: "Professional and friendly staffing, comfortable flight."
Cons: "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."
Pros: "The counter in Kuwait was very kindly with my because I have disabled boy"
Cons: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"
Cons: "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."
Cons: "Enjoyed the hotel stay on the long layover"
Pros: "Very friendly and willing crew."
Cons: "Sound through headphones could be better. Hope to have free onboard internet one day!!"
Cons: "They lost one of our bags."
Pros: "Will definitely fly Turkish Airlines again!"
Pros: "I was upgraded to buisnes class :)"
Cons: "Every thing was ok"
Pros: "Crew members were nice People were good at check in as well"
Cons: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Cons: "Very nice crew and great food"
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Cons: "Bigger seats the new ones are way to narrow"
Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."
Cons: "Wifi on klm"
Pros: "Klm's consistantly high standards in everything they do."
Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Pros: "Professional crew. Good simple check in."
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Pros: "Excellent crew, good food & movie selection."
Cons: "Flight got cancelled"
Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"
Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Cons: "Travelled business class and was ace experience"
Cons: "Too hot inside the aircraft"
Cons: "Head support for 6 feet plus people on seats would be good"
Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Pros: "The flight crew was so friendly and the food was really good."
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"
Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Cons: "Flight cancelled"
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Cons: "Need more leg room!!! Larger meals needed."
Pros: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Cons: "No downsides at all"
Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."
Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."
Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Pros: "Best airline in the business quick efficient and outstanding service What else can you say"
Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"
Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."
Pros: "Everything OK"
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Pros: "Very pleasant, professional crew"
Cons: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Cons: "Our lougage did not arrive"
Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"
Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Pros: "Good flight, very attentive crew."
Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Pros: "kLM staff was great."
Pros: "Short flight, comfortable schedule"
Cons: "I did not get a comfortable seat"
Cons: "I purchased an exit row seat. Upon checking they confirmed my seat number but did not inform me of an equipment change so I was no longer in an exit row. The crew was great and allowed me to take the exit row seat after boarding was complete"
Pros: "Didn’t seem perfectly organized at all times. But they did a good job regardless."
Pros: "crew were friendly and professional, food was not too bad for aeroplane food."
Cons: "In-flight entertainment"
Pros: "The cabin crew were very pleasant."
Cons: "The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute."
Cons: "Slow check-in not very comfortable seats and food was awful."
Pros: "Got a good seat (aisle in exit row--I'm 6'2") without asking for anything special. Adequate meal even though the flight was only 2.5 hours."
Cons: "I could not check in online."
Cons: "Departing on time, boarding more organized fashion."
Cons: "The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte"
Pros: "Flying was smooth."
Cons: "Flight delayed an hour. Announcements over PA was ear-splittingky loud."
Cons: "Choice of movies was not that good. I had severe diarrhea the next day after the flight and I put it down to the aircraft food."
Pros: "The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel."
Cons: "Every one of our legs was delayed, which contributed to tight transit times."
Pros: "The crew were not visible and didn't offer any assistance"
Cons: "An offer of a snack as we paid a high price for the econom y flight"
Cons: "They changed the time without notice and wouldn’t even accept checked baggage."
Pros: "It was okay, really overpriced for what would have been a fine low-budget flight, like an Air Asia. If I had paid $200 or less for the flight, I would have no complaints about the comfort and service. But I paid over $600, so I'd expect a little more."
Cons: "Seat comfort, food, entertainment, boarding, disembarking."
Pros: "The seat was comfortable and the food was good"
Cons: "My flight was delayed but general was good I enjoyed the flight."
Pros: "Food was good. Flight was punctual. Heritage magazine is well done."
Cons: "Refurbishment of the seats"
Pros: "Efficient and on time"
Cons: "Aircraft seats worn out"
Cons: "Friendlier crew"
Pros: "Boarding was quick and Flight was Smooth"
Cons: "Food basic,Crew not so friendly.Flight left 15 minutes late."
Pros: "The crew was fabulous. The flight was not over booked/ loaded and therefore much more comfortable."
Pros: "Flight team were friendly and efficient."
Cons: "Delayed take off."
Pros: "The crew were great."
Cons: "Not much entertainment available."
Pros: "The ground staff assisted us when a flight was changed for some reason. They immediately rebooked it."
Cons: "It was early but that was our choice!"
Pros: "boarding time is on time dinner have 2 choices"
Cons: "minor one - they donr want to give extra bread as not might enough for everyone entertainment could improve by having in-seat monitor"
Pros: "Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land."
Cons: "Only juice or water?"
Pros: "Everything, from the check in process, to the flight itself."
Cons: "Nothing to eat, except a cup of juice or water."
Pros: "Comfy seats and blankets! Left and arrived on time."
Pros: "Check in was efficient"
Pros: "Check in was efficient"
Pros: "Early departure and arrival. Amazing"
Pros: "It went smoothly from start to finish"
Cons: "From a perspective of the food, I have a very limited western diet and struggled with the food choices, but it was a night time flight so I would not have eaten much anyway so there was no great loss ."
Pros: "Service and friendly staff"
Cons: "The choice of English language films were limited. I did not enjoy the food too much"
Cons: "Was ok"
Pros: "Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable"
Cons: "No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing"
Pros: "I can choose the seat"
Cons: "Boarding no advert, rush disorganized and unfair personal at the gate. In the plane no smiling, but i understand during the trip why. The staff got problem with the Vietnamese people who do not respect and listen the rules. Its really hard for them to work ."
Pros: "From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak."
Pros: "Flight was generally ok."
Cons: "No power or USB ports."
Pros: "Was able to buy last minute at airport. food and drinks are fine"
Cons: "delayed by 40mins. but is ok as already informed from morning entertainment is overhead screen aircon not strong"
Pros: "We really enjoy the additional room in Premium Economy. The boarding process and checki in was terrific."
Cons: "Whilst the crew were pleasant today"
Pros: "I arrived on time."
Cons: "The food was horrid and the entertainment system was sub mediocre at st best."
Cons: "With premium empty why they don't offer bid upgrade like other airlines"
Cons: "Hygiene of local passengers"
Pros: "Reasonably well organised Nice veg meal Attentive pleasant staff"
Cons: "Drinks: they had limited juice range, prob only orange and for some strange eason didnt serve hot drinks"