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Book cheap flights from Kuala Lumpur to Chicago O'Hare International (return)

Airports
Origin
Kuala Lumpur
RM 2,466
only
RM 2,466
Destination
Chicago
RM 2,466
only
RM 2,466
Tue, 27 Mar
KUL
ORD
23h 30m
Fri, 6 Apr
ORD
KUL
35h 00m
RM 2,466
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

PEK
PVG
Excellent 8.0

Food is too sweet ..no salt.

PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

PVG
YVR
Mediocre 2.0

Every time the flight was late

PVG
KMG
OK 5.6

We stopped in NAO (Nanchong) for about an hour and it was quite a sketch experience.

Thu, 1 Mar
KUL
ORD
23h 30m
Mon, 19 Mar
ORD
KUL
35h 00m
RM 2,955
Trip: 18 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 23 Apr
KUL
ORD
30h 20m
Mon, 21 May
ORD
KUL
34h 45m
RM 2,974
Trip: 29 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 975 reviews
Overall
7.7
Boarding
7.7
Comfort
7.6
Crew
7.9
Entertainment
7.3
Food
7.3
TLV
AMM
Mediocre 2.0

I actually didn't fly QR. My RJ light from TLV to AMM was delayed by approx 2 hours. I asked to be taken off the flight in order to fly the day after from TLV to LCA and take QR. However the RJ gate agents explained that there are over 40 people on the flight that need to take the QR from AMM and that the ties between RJ and QR are very strong and the QR flight will wait the necessary 15 minutes. However, as we landed in AMM we saw the QR aircraft push back 5 minutes earlier than the scheduled departure. We got stuck in AMM and the RJ people were nice but totally inefficient and claimed that they were limited by their corporate procedures. I asked to be put on an Etihad flight that was scheduled to leave 2 hours later and that would put me at the end of the day in MAA (my destination) around 2.5 hours later which was acceptable in my eyes. The transfer desk agent said he is going to arrange it, disappeared for 45 minutes and then came and told me this is already too late for Etihad (it was not) and anyway they cannot let me take Etihad since they are not a part of "One World". I argued a bit and he said ok went to teh back office and disappeared for another 20 minutes. at that point he came and told me that all is taken care of and here is my new flight and proceeded to show me an itinerary which took me through BKK to MAA but the AMM-BKK flight will leave only at 0130 at night (this was around 1430) and get to BKK in the afternoon tomorrow. Then I will have to wait in the airport another 8-9 hours to fly to MAA. hence 2 nights without sleep staying at airports. BTW, I was the only Business/first passenger but this did not confer on me any special treatment. I refused to take this route and at the end asked them only to get me back to TLV and there I will change the whole route and go tomorrow on QR from LCA. I had to wait at AMM airport until 2100 and only now - 2300 - reached home which I left at 0600 this morning. BTW, i don't think that they restored my ticket to its original form (which was a full QR ticket covering also the RJ and Pegasus flights. but I was too tired to argue. I will postpone my trip by one more day and change the route to avoid another debacle like this one. Also, I chatted with the QR people in Amman, and ithey claim that they were not told that the RJ from TLV had 40 passengers connecting through them. This is the absolute opposite of what the RJ people claimed. Last, all his is without even mentioning the issues this delay caused since I have people who came specifically for this, waiting for me in MAA and God only knows when I will manage to get there and whether or not they will wait for me. Guys, you have to do something about this. I am quite a regular flyer and this is the worst experience I had.

AMM
CAI
Good 6.0

First class wasn't boarded first. Meal was ok, but not great. Seats were very comfortable

AMM
YUL
Good 7.3

I was quite happy with the space the seats offered in coach! I stand 6'2" and I was quite comfortable. Even when the person confront of me tilted there seat back I still had room to stretch my legs for our 10h journey home. I was also very happy the ticket I had purchased came with a complimentary stay at the airports hotel and a free meal. This was fantastic considering my layover in Amman was 11hs. It was very clean & the staff were very helpful and polite.

Not having the option of which meal I would like. They just popped down infront of you what ever they grabbed .

ORD
AMM
Mediocre 3.0

The entire trip from the beginning was a hassle due to a terrible customer service. No help whatsoever.

AMM
ORD
Good 6.0

Although we were traveling together, the airline seated us separately on both flights. Going from Chicago to Amman I was seated in seat 16A while my husband was placed on the other side of the airplane in seat 17K!! On the ride back, I was in seat 13A and my husband in 30C!!!!! Prior to check in and during check in, I was informed that I was not able to select our seats, and that we would just have to arrange seating ourselves once we were on the plane!! A week prior to leaving Amman my husband called rj and talked to a representative who changed our seats.

Sat, 24 Mar
KUL
ORD
29h 09m
Sat, 31 Mar
ORD
KUL
38h 10m
RM 3,370
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16166 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
MSP
CZM
Excellent 10.0

Everything went smoothly.

All was good.

SLC
YYZ
Excellent 8.0

was a difficult transition from delta to west jet in Toronto and we almost missed the flight

JFK
MCO
Excellent 8.0

Entertainment system great. Individual choices include recent movies. On board staff very nice

We had issues with baggage. Delta was supposed to transfer 4 bags to Disney for Magic Express transportation. Only 3 went. Disney tried hard to fix problem, and even gave us something to ameliorate the situation. Delta took hard line, wasn't helpful and gave nothing. It took 2 days to find bag.

FLL
BOS
Good 6.3

Food and nice crew

No tvs and bad WiFi

ATL
PIT
Excellent 9.0

Pilots and crew did an amazing job during unstable air coming into Pittsburgh. Great job.

Sat, 21 Jul
KUL
ORD
42h 40m
Thu, 9 Aug
ORD
KUL
24h 45m
RM 3,605
Trip: 20 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
TPE
IAH
Good 7.6

When offering drinks, the steward didn't give passengers enough time to make their selection. Offerred snack in the dark when most people were asleep. Understand that the attendants are trying to carry their tasks in a specific time frame but there must be a better way to serve your customers, such as announcing that snack can be brought to you upon your request.

TPE
HAN
OK 5.6

We won’t fly Eva again.

HKG
TPE
Excellent 9.0

Crew services, boarding, on time

Food and seat can be better

SEA
TPE
Excellent 8.3

Friendliness, comfy seats

food,

TPE
JFK
Excellent 9.6

felt welcomed in the flight.

Wed, 28 Feb
KUL
ORD
22h 50m
Sun, 18 Mar
ORD
KUL
41h 15m
RM 3,796
Trip: 18 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3275 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
SIN
NRT
Excellent 10.0

Food

NRT
DFW
Excellent 10.0

good flight

food is ok

CTS
KIX
Excellent 9.0

Check in was fast, the staff was helpful and nice. Simple streamlined process

The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information

NRT
KHH
Excellent 10.0

Flight attendants provided high standard of service and courteous.

JFK
NRT
Excellent 10.0

Polite friendly and attentive Staff. From checking in to inflight.

Thu, 26 Apr
KUL
ORD
33h 10m
Tue, 1 May
ORD
KUL
23h 05m
RM 3,890
Trip: 6 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 10785 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
SYD
CHC
Good 6.0

My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part.

DXB
BCN
Excellent 10.0

Everything as usual

Some rude passengers

LAX
DXB
Mediocre 2.0

Nothing

Super delayed !! Delayed time is longer than flying time. What the heck !!

CAI
DXB
OK 5.3

Decent leg room in economy; good entertainment system & food/drink

I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines.

DXB
CGK
Good 6.6

in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines.

Tue, 27 Feb
KUL
ORD
27h 00m
Wed, 21 Mar
ORD
KUL
31h 50m
RM 4,094
Trip: 22 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5133 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
YYZ
AUH
Good 6.6

Punctual

Seats

BAH
AUH
Mediocre 2.0

Nothing

The flight almost landed in Bahrain but the captain decides not to and the excuse was bad weather. So he just turned around and went back to Abu Dhabi. There was no plane for people to board Abu Dhabi and were left stranded. Thankfully the airport staff re-booked everyone immediately and dealt with the situation efficiently in a professional way. I was delayed by at least 8 hours. There was no email from Etihad about the canceled flight or an apology. It was a bit disappointing given that they are my favorite airline.

JFK
AUH
OK 5.3

The flight left > 2 hours late from JFK to Abu Dhabi, and my connection was changed midair. Instead of changing it to the next flight, they changed it to a flight 16 hours later so I missed my entire day of meetings. The paid internet did not work inflight so I couldn't check my connection or receive emails. The crew was not friendly, and they also wouldn't give anyone any information about their connections during the flight, which resulted in ~80 people rushing the crew and the desk. It was very messy.

LAX
AUH
Good 7.3

inflight service, F&B, new planes, checkin, connections

no jet away at deplane. Stairs are clumsy

MEL
AUH
Excellent 8.3

Upgraded with miles for the long leg Melb to Abu Dhabi. Flat beds tight both length and width for me at 6ft 3inches. I slept fitfully for 7 hours. Food seemed better than my last experience of their business class.

Seats still narrow and firm. Rather noisy, a 777, appreciated my Bose quiet comforts...

Tue, 3 Jul
KUL
ORD
23h 30m
Wed, 11 Jul
ORD
KUL
35h 00m
RM 3,162
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

PEK
PVG
Excellent 8.0

Food is too sweet ..no salt.

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

Tue, 1 May
KUL
ORD
36h 40m
Wed, 9 May
ORD
KUL
25h 25m
RM 3,370
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16166 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
JFK
CDG
Excellent 10.0

The food and the service

FLL
ATL
Excellent 8.0

Departure was right on time and we actually arrived 15 minutes early.

The inflight monitor worked but none of the data (GPS altitude or speed) was working.

SLC
YYZ
Excellent 9.6

Z

SLC
YYZ
Excellent 8.0

was a difficult transition from delta to west jet in Toronto and we almost missed the flight

FLL
BOS
Good 6.3

Food and nice crew

No tvs and bad WiFi

Sun, 29 Apr
KUL
ORD
23h 30m
Mon, 30 Apr
ORD
KUL
35h 00m
RM 3,468
Trip: 2 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 29 Mar
KUL
ORD
33h 30m
Fri, 6 Apr
ORD
KUL
35h 00m
RM 3,178
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

Mon, 7 May
KUL
ORD
36h 59m
Wed, 30 May
ORD
KUL
25h 25m
RM 3,370
Trip: 24 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16166 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
LAX
MCO
Excellent 10.0

I am used to flying Frontier because of cost but recently traveled Delta and boy did I feel completely spoiled! Not only did my other half get our bags for free due to his status with Delta but the amenities they offer and the comfort of the economy seats compared to other airlines is a major difference. As a chronic pain patient, if I can find a Delta flight for a little more, I will be booking with them for sure! Highly recommend them!

JFK
CDG
Excellent 10.0

The food and the service

JFK
MCO
Excellent 8.0

Entertainment system great. Individual choices include recent movies. On board staff very nice

We had issues with baggage. Delta was supposed to transfer 4 bags to Disney for Magic Express transportation. Only 3 went. Disney tried hard to fix problem, and even gave us something to ameliorate the situation. Delta took hard line, wasn't helpful and gave nothing. It took 2 days to find bag.

FLL
ATL
Excellent 8.0

Departure was right on time and we actually arrived 15 minutes early.

The inflight monitor worked but none of the data (GPS altitude or speed) was working.

LAX
MSP
Excellent 9.0

Had to sit in the middle row and I wasn’t given the option to get an aisle sit during check in.

No flexibility for seats

Mon, 23 Jul
KUL
ORD
42h 40m
Wed, 22 Aug
ORD
KUL
21h 45m
RM 3,738
Trip: 31 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
TPE
CGK
Excellent 8.6

Friendliness

food

TPE
JFK
Excellent 9.6

felt welcomed in the flight.

IAH
TPE
Excellent 10.0

Very much

SEA
TPE
OK 5.3

The seats are way too close to each other. I’m 5 foot four and my knees touched this front

TPE
HAN
OK 5.6

We won’t fly Eva again.

Sun, 8 Apr
KUL
ORD
44h 05m
Tue, 10 Apr
ORD
KUL
40h 20m
RM 3,796
Trip: 3 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3275 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
NRT
DFW
Excellent 10.0

good flight

food is ok

CTS
KIX
Excellent 9.0

Check in was fast, the staff was helpful and nice. Simple streamlined process

The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information

NRT
BOS
Excellent 10.0

I would recommend to everyone JAL

JFK
NRT
Excellent 10.0

Polite friendly and attentive Staff. From checking in to inflight.

NRT
MNL
Excellent 9.6

Courteous cabin crews, must be from Japanese culture.

On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible.

Fri, 27 Apr
KUL
ORD
33h 30m
Wed, 9 May
ORD
KUL
35h 00m
RM 3,487
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 11 Jun
KUL
ORD
33h 10m
Tue, 19 Jun
ORD
KUL
23h 05m
RM 3,890
Trip: 9 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 10785 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
SYD
CHC
Good 7.3

All good

IAD
DXB
Excellent 10.0

My flight left on time and from the moment I was greeted upon entering the A380 Airbus, I knew I was in for something very special. As prepared for departure, blankets and pillows were distributed amongst the passengers. Once in flight, dinner and in the morning, breakfast. And, throughout the night, the flight attendants attended to passenger requests for beverages and snacks. The plane was clean and, maybe I need to compliment my fellow passengers also, for the washrooms were clean and well maintained. We arrived on time and the trip seemed rather short with the entertainment of movies, news and inflight updates. Thanks again Emerates...you have brought back flying to it's original objective to give service and a safe means of travel. See you soon. Philip Dorn

KHI
DXB
Excellent 10.0

Service, atmosphere

DXB
DFW
Excellent 9.6

Service, atmosphere

1st food was same as it was from Karachi to Dubai

CAI
DXB
OK 5.3

Decent leg room in economy; good entertainment system & food/drink

I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines.

Thu, 1 Mar
KUL
ORD
27h 00m
Wed, 21 Mar
ORD
KUL
31h 50m
RM 4,094
Trip: 20 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5133 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
AUH
RUH
Poor 0.0

I couldn't catch this flight because the previous connecting flight was canceled.

BOM
AUH
Good 6.0

They did not took us at team lunge having silver card and kept waiting at general lunge. Not cooperative officer.

JFK
AUH
OK 5.3

The flight left > 2 hours late from JFK to Abu Dhabi, and my connection was changed midair. Instead of changing it to the next flight, they changed it to a flight 16 hours later so I missed my entire day of meetings. The paid internet did not work inflight so I couldn't check my connection or receive emails. The crew was not friendly, and they also wouldn't give anyone any information about their connections during the flight, which resulted in ~80 people rushing the crew and the desk. It was very messy.

AUH
LHR
Good 6.3

Had the front seats with legroom on a 380, significantly quieter there than in Business on a 777 Was out of Heathrow within 40 mins of landing, usually a lot longer!

Food was minimalistic, bkfst and then a chicken sandwich on a 7 hour flight...

AUH
JFK
OK 5.3

Didn’t have much choice for vegetarians.. food was not good atol

Tue, 24 Jul
KUL
ORD
42h 40m
Wed, 22 Aug
ORD
KUL
21h 45m
RM 3,738
Trip: 30 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
TPE
CGK
Excellent 8.6

Friendliness

food

BKK
TPE
Excellent 8.6

On time

IAH
TPE
Excellent 10.0

Very much

JFK
TPE
Excellent 10.0

Their performance were great!

No bad experience encountered. Everything went smooth.

TPE
JFK
Excellent 9.6

felt welcomed in the flight.

Tue, 12 Jun
KUL
ORD
23h 30m
Sat, 30 Jun
ORD
KUL
35h 00m
RM 3,518
Trip: 19 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
CTU
KWL
Excellent 10.0

Airline personnel very helpful. Plane was clean.

Finding China Eastern in very large terminal. Almost no signs in English.

PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

PVG
KMG
OK 5.6

We stopped in NAO (Nanchong) for about an hour and it was quite a sketch experience.

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

Kuala Lumpur to Chicago O'Hare International flight information

Flights arrive in Chicago O'Hare International
Flights depart from Kuala Lumpur
Flight price RM 2,466
Distance 14906 km
Airlines China Eastern, Royal Jordanian, Delta, EVA Air, Japan Airlines, Emirates, Etihad Airways
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