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(Return)
Airports
Origin
Kuala Lumpur
RM 187
only
RM 187
RM 302
only
RM 302
Destination
Alor Setar
RM 187
only
RM 187
Thu, 28 Dec
KUL
AOR
1h 05m
Mon, 1 Jan
AOR
KUL
1h 05m
RM 187
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 659 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
TGG
KUL
OK 5.5

The Aircraf was brand new

Delay

CXR
KUL
OK 4.8

Flight was DELAYED twice. AK called it re-schedule, but with only 2 hours prior notification, it's purely DELAY. Poor coordination with airport, gate changed without proper notification.

BWN
KUL
OK 5.6

BOARDING very smooth n fast...more importantly punctuation very good

Value meal lousy (pocket pie)..both flight offer Same pocket pie,Rokki can't use at all..i notice cabin crew didn't check whether passengers apply seating belt at all.

MLE
KUL
OK 4.3

Good: cheap Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

This one was also late

KUL
MAA
OK 5.6

Seating is very uncomfortable.

Thu, 14 Dec
SZB
AOR
1h 10m
Mon, 18 Dec
AOR
SZB
1h 10m
RM 302
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 19 reviews
Boarding
7.6
Comfort
7.6
Crew
8.0
Entertainment
6.8
Food
7.3
PEN
HKT
Excellent 8.0

Very always at check in but all very relaxed. Only gave 3 for food as we'd asked for pot noodle (Rm3) only to be told they had no hot water. Not serious & we didn't use their entertainment. Otherwise all good & would recommend

PEN
SZB
Excellent 10.0

Friendly flight attendant.

Announcement at the airport is unclear

SZB
PEN
Good 6.0

On time

PEN
SZB
OK 5.6

Hot in the plane upon boarding

SIN
SZB
Mediocre 2.6

The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.

Tue, 2 Jan
KUL
AOR
1h 00m
Fri, 5 Jan
AOR
KUL
1h 05m
RM 310
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
SYD
KUL
Good 7.3

Not enough elbow space between fat passengers

MEL
KUL
Excellent 8.0

Peanuts

Nothing

SYD
KUL
Good 7.6

There wasn't a food preference option when booking through kayak.

KUL
HKG
Good 6.0

Why did the entertainment get shut off more than 30 minutes before landing?

KUL
BKK
Mediocre 2.0

my bag failed to arrive in bkk till next day and had been broken into at kl airport .bkk said this happens every day at kl never fly malaysia again!.

Mon, 1 Jan
SZB
AOR
1h 10m
Thu, 4 Jan
AOR
SZB
1h 10m
RM 314
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 109 reviews
Boarding
7.2
Comfort
7.5
Crew
7.4
Entertainment
6.8
Food
6.8
KUL
LGK
Good 6.3

The service is good in general.

The boarding process could be improved.

KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

HKG
KUL
Excellent 8.0

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

TPE
KUL
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

Thu, 14 Dec
KUL
AOR
1h 05m
Mon, 18 Dec
AOR
KUL
1h 05m
RM 216
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 659 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
TGG
KUL
OK 5.5

The Aircraf was brand new

Delay

MAA
KUL
Good 6.0

The flight was damn cold and freezing

MLE
KUL
OK 4.3

Good: cheap Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

This one was also late

BWN
KUL
OK 5.6

BOARDING very smooth n fast...more importantly punctuation very good

Value meal lousy (pocket pie)..both flight offer Same pocket pie,Rokki can't use at all..i notice cabin crew didn't check whether passengers apply seating belt at all.

KUL
LOP
OK 5.6

The crew and the foods are awesome.

Gate was changed almost last minute. Arrival was delayed due to busy schedule at Lombok airport. Twice resequencing to touchdown. Delayed by more 30 mins. Otherwise a pleasant flight.

Sat, 23 Dec
KUL
AOR
1h 05m
Sun, 24 Dec
AOR
KUL
1h 05m
RM 273
Trip: 2 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 659 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
TGG
KUL
OK 5.5

The Aircraf was brand new

Delay

KUL
LOP
OK 5.6

The crew and the foods are awesome.

Gate was changed almost last minute. Arrival was delayed due to busy schedule at Lombok airport. Twice resequencing to touchdown. Delayed by more 30 mins. Otherwise a pleasant flight.

KUL
DMK
OK 4.6

Good: cheap and on time. Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

MLE
KUL
OK 4.3

Good: cheap Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

This one was also late

KLO
KUL
Good 7.6

Good landing despite bad turbulence.

Thu, 28 Dec
SZB
AOR
1h 10m
Mon, 1 Jan
AOR
SZB
1h 10m
RM 302
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 19 reviews
Boarding
7.6
Comfort
7.6
Crew
8.0
Entertainment
6.8
Food
7.3
PEN
SZB
Excellent 10.0

Friendly flight attendant.

Announcement at the airport is unclear

PEN
SZB
Mediocre 3.6

the flight attendant on board was lively in making announcements!

Flight was first brought forward by 30 mins. Arrived on time at the gate, but actually it's delayed by 15 mins from the original time. So in total delayed about 50 mins from brought forward time. NO ground staff at the gate bothers to inform us. Flight status screen shows "Callng", when approached, ground staff just replied "not yet" in a bad manner. Terrible ground service.

PEN
HKT
Excellent 8.0

Very always at check in but all very relaxed. Only gave 3 for food as we'd asked for pot noodle (Rm3) only to be told they had no hot water. Not serious & we didn't use their entertainment. Otherwise all good & would recommend

SIN
SZB
Good 7.6

Ease of boarding and disembarkation T2 arrival in SIN Online check in

Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB

PEN
HKT
Excellent 8.0

Flight was on time, friendly attendants.

Check-in took forever, another line should have been opened. Very little legroom on the plane.

Mon, 22 Jan
KUL
AOR
1h 00m
Thu, 25 Jan
AOR
KUL
1h 05m
RM 310
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
KUL
LHR
Excellent 10.0

Staff!!!

Bathroom line

KUL
BKK
OK 5.6

Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it

KUL
HKG
Excellent 9.0

We had a 4.5 hour delay due to weather conditions at Heathrow. Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much.

KUL
NRT
Excellent 10.0

Excellent,

LBU
KUL
OK 4.3

The crew was nice.

Two MH flights I took were 1 hour and 2 hours late. The latter resulted in missing connection to BKK and another flight to TPE. I got stuck in Kuala Lumpur for the night and they booked me a resort that was 30-40 min drive from the airport. How are all of these reasonable?!

Sun, 31 Dec
SZB
AOR
1h 10m
Wed, 3 Jan
AOR
SZB
1h 10m
RM 302
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 19 reviews
Boarding
7.6
Comfort
7.6
Crew
8.0
Entertainment
6.8
Food
7.3
SZB
PEN
Good 6.0

On time

SIN
SZB
Good 7.6

Ease of boarding and disembarkation T2 arrival in SIN Online check in

Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB

SIN
SZB
Mediocre 2.6

The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.

PEN
SZB
Mediocre 3.6

the flight attendant on board was lively in making announcements!

Flight was first brought forward by 30 mins. Arrived on time at the gate, but actually it's delayed by 15 mins from the original time. So in total delayed about 50 mins from brought forward time. NO ground staff at the gate bothers to inform us. Flight status screen shows "Callng", when approached, ground staff just replied "not yet" in a bad manner. Terrible ground service.

PEN
SZB
OK 5.6

Hot in the plane upon boarding

Thu, 18 Jan
SZB
AOR
1h 10m
Sun, 21 Jan
AOR
SZB
1h 10m
RM 318
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 848 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
SYD
KUL
Good 7.3

Not enough elbow space between fat passengers

KUL
SGN
Excellent 8.0

All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault.

KUL
LHR
Excellent 10.0

Staff!!!

Bathroom line

MEL
KUL
Excellent 8.0

Peanuts

Nothing

KUL
HKG
Good 6.0

Why did the entertainment get shut off more than 30 minutes before landing?

Fri, 19 Jan
SZB
AOR
1h 10m
Sun, 21 Jan
AOR
SZB
1h 10m
RM 318
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 848 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
KUL
HKG
Good 6.0

Why did the entertainment get shut off more than 30 minutes before landing?

KUL
BKK
OK 5.6

Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it

KUL
HKG
Excellent 9.0

We had a 4.5 hour delay due to weather conditions at Heathrow. Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much.

MEL
KUL
Excellent 8.0

Peanuts

Nothing

KUL
NRT
Excellent 10.0

Excellent,

Fri, 26 Jan
SZB
AOR
1h 10m
Sun, 28 Jan
AOR
SZB
1h 10m
RM 318
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 848 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
SYD
KUL
Good 7.6

There wasn't a food preference option when booking through kayak.

MEL
KUL
Excellent 8.0

Peanuts

Nothing

KUL
BKK
Mediocre 2.0

my bag failed to arrive in bkk till next day and had been broken into at kl airport .bkk said this happens every day at kl never fly malaysia again!.

SYD
KUL
Good 7.3

Not enough elbow space between fat passengers

KUL
HKG
Good 6.0

Why did the entertainment get shut off more than 30 minutes before landing?

Wed, 11 Apr
SZB
AOR
1h 10m
Fri, 13 Apr
AOR
SZB
1h 10m
RM 432
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 109 reviews
Boarding
7.2
Comfort
7.5
Crew
7.4
Entertainment
6.8
Food
6.8
KUL
CMB
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

BDO
KUL
OK 4.3

The airline

BOM
KUL
Excellent 8.0

Leg space and good arm rest

No in flight entertainment (movies)

KUL
DPS
Excellent 8.0

Cramped seats

HKG
KUL
Excellent 10.0

I have flown Malindo before and I have been happy about tbeir customer service.

Sat, 24 Feb
SZB
AOR
1h 10m
Thu, 1 Mar
AOR
SZB
1h 10m
RM 318
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 848 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
KUL
BKK
OK 5.6

Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it

SYD
KUL
Good 7.6

There wasn't a food preference option when booking through kayak.

KUL
SGN
Excellent 8.0

All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault.

KUL
HKG
Excellent 9.0

We had a 4.5 hour delay due to weather conditions at Heathrow. Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much.

MEL
KUL
Excellent 8.0

Peanuts

Nothing

Thu, 28 Jun
SZB
AOR
1h 10m
Thu, 5 Jul
AOR
SZB
1h 10m
RM 432
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 109 reviews
Boarding
7.2
Comfort
7.5
Crew
7.4
Entertainment
6.8
Food
6.8
BDO
KUL
OK 4.3

The airline

KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

HKG
KUL
Excellent 10.0

I have flown Malindo before and I have been happy about tbeir customer service.

KUL
DPS
Excellent 8.0

Cramped seats

KUL
LGK
Good 6.3

The service is good in general.

The boarding process could be improved.

Sun, 25 Feb
SZB
AOR
1h 10m
Wed, 28 Feb
AOR
SZB
1h 10m
RM 318
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 848 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
KUL
MEL
OK 4.0

Cabin crew were unprofessional and not much caring Food was rubbish

LBU
KUL
OK 4.3

The crew was nice.

Two MH flights I took were 1 hour and 2 hours late. The latter resulted in missing connection to BKK and another flight to TPE. I got stuck in Kuala Lumpur for the night and they booked me a resort that was 30-40 min drive from the airport. How are all of these reasonable?!

KUL
HKG
Excellent 9.0

We had a 4.5 hour delay due to weather conditions at Heathrow. Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much.

KUL
BKK
Mediocre 2.0

my bag failed to arrive in bkk till next day and had been broken into at kl airport .bkk said this happens every day at kl never fly malaysia again!.

SYD
KUL
Good 7.3

Not enough elbow space between fat passengers

Fri, 27 Apr
SZB
AOR
1h 10m
Sun, 13 May
AOR
SZB
1h 10m
RM 436
Trip: 17 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 109 reviews
Boarding
7.2
Comfort
7.5
Crew
7.4
Entertainment
6.8
Food
6.8
KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

KUL
LGK
Good 6.3

The service is good in general.

The boarding process could be improved.

KUL
CMB
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

KUL
DPS
Excellent 8.0

Cramped seats

HKG
KUL
Excellent 8.0

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

Thu, 15 Mar
SZB
AOR
1h 10m
Sat, 17 Mar
AOR
SZB
1h 10m
RM 318
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 848 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
KUL
BKK
OK 5.6

Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it

SYD
KUL
Good 7.3

Not enough elbow space between fat passengers

KUL
HKG
Good 6.0

Why did the entertainment get shut off more than 30 minutes before landing?

KUL
MEL
OK 4.0

Cabin crew were unprofessional and not much caring Food was rubbish

KUL
SGN
Excellent 8.0

All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault.

Tue, 12 Jun
KUL
AOR
1h 05m
Tue, 19 Jun
AOR
KUL
1h 05m
RM 505
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 659 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
BWN
KUL
OK 5.6

BOARDING very smooth n fast...more importantly punctuation very good

Value meal lousy (pocket pie)..both flight offer Same pocket pie,Rokki can't use at all..i notice cabin crew didn't check whether passengers apply seating belt at all.

CXR
KUL
OK 4.8

Flight was DELAYED twice. AK called it re-schedule, but with only 2 hours prior notification, it's purely DELAY. Poor coordination with airport, gate changed without proper notification.

KUL
MAA
OK 5.6

Seating is very uncomfortable.

MAA
KUL
Good 6.0

The flight was damn cold and freezing

KLO
KUL
Good 7.6

Good landing despite bad turbulence.

Sat, 17 Mar
SZB
AOR
1h 10m
Tue, 20 Mar
AOR
SZB
1h 10m
RM 318
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 848 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
KUL
BKK
OK 5.6

Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it

LBU
KUL
OK 4.3

The crew was nice.

Two MH flights I took were 1 hour and 2 hours late. The latter resulted in missing connection to BKK and another flight to TPE. I got stuck in Kuala Lumpur for the night and they booked me a resort that was 30-40 min drive from the airport. How are all of these reasonable?!

KUL
NRT
Excellent 10.0

Excellent,

KUL
HKG
Good 6.0

Why did the entertainment get shut off more than 30 minutes before landing?

KUL
LHR
Excellent 10.0

Staff!!!

Bathroom line

*
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