Daily cleaning, installation of cabin HEPA filters on flights from Kuala Lumpur Intl to Milan Malpensa
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 15h 35m.
In the past 3 days, the cheapest return tickets were found on Turkish Airlines (RM 2,130) and Qatar Airways (RM 2,304)
For Kuala Lumpur Airport to Milan Malpensa Airport, Monday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Milan Malpensa Airport back to Kuala Lumpur Airport, the best deals are generally found on Thursday, with Sunday being the most expensive.
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Scores according to KAYAK customer reviews
Pros: "Very pleasant and comfortable flight with QA."
Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."
Pros: "Yes very"
Pros: "As always the crew was so nice...really catered to our needs on the long flight."
Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."
Pros: "Friendly Crew, good entertainment possibilites."
Cons: "Everything has a plastic holding purse."
Pros: "Crew was exceptional. QSuite very comfortable."
Pros: "Crew were helpful"
Cons: "Luggage didn't make it onto flight, from transfer flight"
Cons: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"
Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."
Pros: "Everything was perfect !!"
Pros: "The cabin crew was fantastic and made the experience very positive."
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing."
Pros: "Nice menue, friendly staff, very comfortable seats"
Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"
Pros: "The movies, snacks, the crew. They were very friendly and helpful on board not the crew in the airport!!!"
Cons: "Space of the seat and the ground crews(aiports) how come their less friendly than the crew on board!"
Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Pros: "Food service was good"
Cons: "Flight was delayed leaving LAX and was about an hour late to arrive at Doha. Fortunately, despite the 45 minute window for connection, I managed to get my connecting flight to Islamabad thanks to good support from ground staff in Doha"
Pros: "Checkin crew was rude and was not at all respectful"
Cons: "Checkin crew was rude and was not at all respectful"
Cons: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."
Pros: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
Cons: "There were no food choice when the cabin crew reach my seat all run out"
Pros: "Check-in was a breeze; considering this being an internationaly travel, baggage check-in process was fast and easy. Was in and out in about 5 minutes. Goodie bag was a good idea; the goodie bag contains an eye mask, mini tooth brush, paste, hand cream, etc. These all were great idea and definitely helpful. However this is ruined by the tooth paste. It was a tiny tooth paste, fair enough but the opening is sealed tight w/o a way to easily pry open. This was a total bad idea of packaging. Flight tips were also good idea and informational."
Cons: "Atlanta to Doha was about 14 hours flight. The seats were cramped and narrow (no side support) Seat cushion has been stripped down to bare minimum, so effectively you may not feel much of a cushion. Cramped legroom Seats felt like junk and I had started having leg cramps after few hours. This so disappointing for a premier airline like Qatar. Overall a very uncomfortable ride."
Cons: "Not one of their newest planes."
Pros: "I enjoyed my flight overall with good service by the attendants. Additionally, the food quality was good for an economy meal."
Cons: "long layover and very tight seat conditions were my only big complaints."
Pros: "Lost bag"
Cons: "light breakfast and light snacks for an 8-hour flight? come on!"
Pros: "The kit was really helpful for the really long flight. Good service!, food was better than our previous flight"
Cons: "Took a long time to get the trays after meals (at least 30-40mins) , didn't offer smaller snacks such as cookies between meals,"
Pros: "All Qatar employees were friendly and helpful. A great flight!"
Pros: "free flowing wine and beer --- unlike previous flight on QA when the actual supervisor of the staff did not allow a proper stipend of the red wine --- also I witnessed her incivility to another passenger which was appalling -- the crew on this flight deserve to be commended"
Cons: "nothing on the actual flight --- but i felt we had been promised overnight hotel stay since the layover was 8 hours and 55 minutes --- if was not granted in spited of 2 eMails and promise at the time of booking"
Cons: "Food options on both legs were terrible. On the first leg, only one of the three options was actually available. I understand that you have to account for varied decisions by customers, but only having one of the three listed options when you're just half way through the cabin is pretty weak. Disappointed that entertainment options hadn't changed from the previous month."
Pros: "The crew was very nice"
Cons: "Not that there is much to be done, but the passengers behind me had a small child and continued to ask me to move my seat and asked the flight attendant to ask me to move my seat up as well so that she and her grandson could have more room. However the gentleman in front of me had his seat back, so I was fairly uncomfortable for most of the 13 hour flight."
Cons: "qatar airlines has some old airplanes foods are not good"
Pros: "High quality gluten free meals (best I've had on Qatar Airways)."
Cons: "Seating needs to be more spacious."
Pros: ". ."
Pros: "Everyone on board was pleasantly and helpful and that goes a long way."
Pros: "I enjoyed the staff"
Cons: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."
Pros: "Very friendly flight staff."
Pros: "the best air line I've ever been"
Pros: "Great flight"
Pros: "all things"
Cons: "don't know"
Pros: "Flight was very good"
Pros: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Cons: "The vegetarian food, noodle with bamboo shoot was too salty and plain."
Pros: "I like it."
Cons: "No problem"
Pros: "Crew did their best"
Cons: "Plane entertainment was outdated and poor. Plane itself is also lacking comfort"
Cons: "No Chinese food to choose"
Cons: "An airline not only with the best service but the best looking flight attendants. They genuinely smile"
Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"
Cons: "Had a broken seat it didn’t recline...."
Cons: "No entertainment but it’s probably because it was a short trip"
Pros: "Crew was efficient and kept a busy flight organized."
Cons: "Flew airbus 380 all the way and it was super comfortable!"
Pros: "Food and attentive of the crew."
Cons: "The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality."
Pros: "Everything else"
Cons: "Cabin crew less approachable than usual"
Cons: "No lounge. No notification that the lounge is closed. No compensation in a lounge replacement form just a shitty $40 voucher"
Pros: "My first flight with Emirates. Excellent all round"
Pros: "Smooth flight, courteous staff"
Pros: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Cons: "Cannot think of anything I dint like"
Pros: "The planes are comfortable, the entertainment has plenty of options and plugs for your chargers if you want to use your own. The staff are friendly and very attentive. Emirates understands service. We had one cabin crew (on our flight to New York) named Amor who was was “on it” - attentive, helpful...everything you want on a long-haul flight!"
Cons: "This isn’t Emirates’s fault, but it took over 45 minutes (after we had come through passport control) for the bags from our flight to come out and we almost missed our train into Milan. But that is the fault of Malpensa airport."
Pros: "The staff was excellent"
Cons: "The wet bun for a snack was terrible."
Cons: "Emirates chairs couldn't decline recline"
Pros: "Entertainment Staff"
Cons: "Delayed 40 min Long time for luggage"
Pros: "Beautiful, clean aircraft with multilingual staff-great entertainment choices"
Cons: "Nothing's ng"
Pros: "Everything, hands down best flights I've ever hand, I'm flying Emirates every single opportunity i get moving forward"
Pros: "horrible baggage policy"
Pros: "Loved to watch a movie and get wonderful service"
Cons: "Can't think of anything"
Pros: "Magnificent plane lots of space friendly crew."
Cons: "The person behind me was kind of irritating"
Pros: "It felt comfortable."
Pros: "Flight crew was very friendly and helpful, seats were comfortable, entertainment options were plenty, and food was excellent. Would definitely fly again and recommended to others."
Cons: "Check in process was a little slow, since they do not have self service kiosks for those who are not checking bags. However, ticket staff was very friendly and helpful. Boarding was a tad chaotic, since they do not have separate lines for each group."
Pros: "Good entertainment selection. Nice quality blankets. Flight wasn't overbooked. Leg room. Complimentary wine."
Cons: "We were delayed 2 hours on the runway. Temperature got hot during the night."
Cons: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."
Pros: "Well trained crew, layout of aircraft and comfort, wide choice of entertainment, smoothness of ride"
Cons: "boarding was rather disorganized mob scene"
Pros: "ICE entertainment system was of high quality."
Cons: "First, the seats were very small and uncomfortable. I had trouble sleeping, and, the seat was stuck (couldn't move back). And second, the food tasted horrendous. I have been on many flights, and this was perhaps the worst meal I've ever had. The coffee was bitter enough to make me gag (even after I added cream), and the chicken was flavorless. The boarding process was a mess. It was hectic and unorganized. The flight was delayed an hour, and the crew failed to provide an adequate rationale as to why. Speaking of the crew, they weren't helpful. At one point, I had asked to use the restroom, and I couldn't get in. Again the crew provided no rationale as to why. Then, a few HOURS later, a lady approached me and said I could go "very quickly". This was my first time flying with Emirates and I don't think I'll be flying with them again."
Pros: "In flight entertainment"
Cons: "It was an overnight flight but they serve dinner don't turn lights off then other passengers are shaking you awake to have you put ur seat up this was unacceptable"
Pros: "Excellent selection of entertainment"
Pros: "Had a wonderful trip with many pleasant surprises - kind and efficient crew, tasty meals and a variety to choose from, cameras to see the outside at all times, and special treats for kids (photo, travel pack, meals, etc). Looking forward to the next trip on Emirates!"
Pros: "Crew was great, entertainment options expansive, food decent"
Cons: "I had 2.5 hours to get from terminal 5 to 4, check in and get to gate. I almost didn't make it. The lines at emirates check in were insane and didn't move for a long time (online checknin was unavailable). TSA at JFK also. Easy slow and my TSA precheck didn't appear for my pass."
Pros: "The aircraft windows were clean, that's about it!"
Cons: "Everything, horrible food, no amenity bag for long flight. No toothbrush?? Dirty bathrooms from one hour into the flat guy till the end. Bad service all and all disaster not to mention that they cracked my suitcase."
Pros: "So nice to still fly on a comfortable seat and with great and friendly service."
Pros: "Great service, good food, lots of entertainment options."
Cons: "Hard to sleep with multiple service times"
Cons: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."
Cons: "I like the seat is wider, more leg room. It's quite silent compare to 777. I also feels it's spacious compared to 777."
Pros: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Pros: "Emirates flight and on flight services were Superb!"
Cons: "Bought tickets on Malaysian Airlines quota/allocation but was turned away by Malaysian Airlines counter becausw its operated by Emirates. Im a silver card holder on Oneworld ao I wanted to have less queue by using Silver card privileges at Malaysian Airlines counter but was not accepted. Had to go onlong queue at Emirates in KLIA but it was fast."
Pros: "Smooth flight, nice crew and decent food. Good infotainment although I couldn't find live TV in the Menu."
Cons: "The plane was uncomfortably COLD and DRY! Had two blankets on me and still sneezing. Seats were TIGHT!! Unbelievable!! Such a large plane had seats as small as baby car seats! Left the plane with red eyes, dry nose and aching joints!"
Cons: "My car was left in Dubai , & I am not sure when I will get it."
Pros: "Gorgeous plane, delicious food and great entertainment system."
Cons: "My wife and I checked in together and we have identical bags, but hers did not make it to Milan BECAUSE IT NEVER LEFT NY DUE TO TOTAL INCOMPETENCE. IT TOOK 4 DAYS, 35 PHONECALLS AND INCREDIBLE PERSISTENCE TO MAKE SURE WE GOT IT BACK AND EMIRATES WAS AWFUL IN THIS REGARD."
Cons: "Want to be a millionare English version"
Pros: "Beautiful plane, lots of room, nice lighting, soothing colors, friendly staff, better meals, nice toy pack for my daughter."
Pros: "The fly was fine as usual"
Cons: "Not Emirates fault but they open my bags and made a mess with the presents for my family"
Cons: "Wasnt able to sit next to my wife on my honeymoon"
Pros: "Crew very attentive and helpful"
Cons: "Boarding chaotic and unorganized. Cabin temperature = sauna for first 90 minutes. Everyone stressed. Babies crying. No water. No service. But all seat back screens lit and hot. Awful."
Cons: "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"
Pros: "Turkish airlines is reaaly good"
Pros: "Food is amazing."
Pros: "Efficient and on time."
Cons: "All fine."
Pros: "Fligh on time."
Cons: "The food on board."
Pros: "Staff is the best, very accommodating."
Cons: "It was an old plane so not much comfort in business class"
Pros: "The crews are always awesome. The food great especially since they always have cherry juice, my favorite!"
Cons: "The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way."
Cons: "Foot rests in economy - better ventilation options airflow"
Pros: "i dont like anything"
Cons: "i dont like anything"
Pros: "Staff & food were excellent."
Cons: "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."
Pros: "Food, service"
Cons: "Boarding delay"
Pros: "I got upgraded to business class, only the fourth time in 60 years flying!"
Cons: "Waitwd 1 hour"
Pros: "almost everything"
Cons: "Old entertainment system with no choice of movies"
Pros: "Service in person and on the phone - really appreciated the 800 line - was excellent. I found competent and confident and kind people at every interaction. All online and all other tech was spot on. The on-board experience was painless and full of nice touches."
Cons: "Nothing comes to mind."
Pros: "Crew was very helpful & friendly. Cabin was well pressurized."
Cons: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."
Pros: "Comfortable seats, good food and in flight entertainmen"
Cons: "From more than 1h layover to 5 minutes."
Pros: "Excellent service, onboard catering and transit facilities."
Cons: "No complaints."
Pros: "They boarded on time, took off on time, and the service was friendly."
Cons: "Nothing really."
Pros: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Cons: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
Pros: "Great crew, more space"
Cons: "Food not great, late boarding"
Pros: "Modern and comfortable planes, service was nice and friendly and the food was amazing which isn't very common when requesting a special meal."
Cons: "the passenger sitting next to me got drunk on 4 glasses of whiskey and was invading my personal space at some point he was even trying to touch me. I think he was allowed to drink to much which caused this issue"
Cons: "I didn’t like being in a middle seat"
Pros: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."
Cons: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
Cons: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Pros: "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."
Pros: "Loved the food and staff"
Cons: "Thermostat in the plain"
Pros: "Same as the first flight. Entertainment is good, foods good, crew was nice, USB charging is great."
Cons: "Kinda annoyed that it was a two prong plug for the headphones. It was super hot and I couldn't rest. Not a lot of space beneath seat in front for personal items."
Pros: "Flight was delayed. Flight time was changed 5 times."
Pros: "the crow"
Pros: "Very nice. Food was decent, the airline attendants pleasant. Overall, I would fly with them again."
Pros: "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."
Pros: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Cons: "I could not change the stars above."
Pros: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Cons: "Very loud plane so that I couldn't watch a movie and understand the audio."
Pros: "The airline was very hospitable and efficient. All flights were on time, boarding and de-boarding were very quick and painless. Crew was extremely helpful and kind. Food was good, seats were comfortable, and entertainment was good. For the money and time spent on this flight we felt we got an extremely good deal and would take this airline again, and recommend."
Cons: "The planes were pretty warm/hot for most of our flights. I'm not sure if air condition was available, but I know some people asked. It did cool down eventually so they must have turned on air or fans, but I know the heat was on at some points which made it a bit uncomfortable for such a long flight."
Cons: "Choices were between a meat dish and a pasta dish. I choose the pasta, which was an unintereesting, bland glop in a cheese sauce. Lttle favor, and less nutrition. More importantly, it was the same choice provided for both lunch and dinner. Bring"
Cons: "They had to reset the entertainment system multiple times"
Cons: "Took 4 hours to get to hotel in Istanbul with my old father, as no one helped or guided. Trying to get money back for the visa but no luck yet."
Cons: "Turkish airlines do not care at all about passengers from other countries (other that western Europe and USA) - my flight was cancelled but the airline reps did not bother to tell 150 plus passengers until the end... passengers got angry and one rep took us to the hotel desk, confusing with boarding passes and passport control on the way - forcing us to waster 3-4 hours; we were provided hotel accomodation at midnight (flight was supposed to take off at 9 pm - maybe they were avoiding to spend on out meals???"
Pros: "Nothing, just the price"
Cons: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"
Cons: "Wine program for international business class was sub-par"
Pros: "The same as above."
Pros: "Crew was very nice"
Pros: "I liked the fact that they gave us two meals and offered drinks three times. I have gone on a different airline that charged for everything and wouldn't even sell water."
Cons: "The main dishes were okay and so were the desserts. For some reason the side dishes were weird and didn't taste as well."
Pros: "Helpful cabin crews"
Cons: "Interval between servings of meal is too long"
Pros: "I have flight in many airlines and was my first expeticence with turkish airlines and it really was excellent. Nice service good planes."
Cons: "Need to have more variety in the food and entertainment on board"
Cons: "food horrible, lost my luggage"
Pros: "Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end."
Cons: "No food and no entertainment during the flight (which makes it similar to low cost flights)."
Pros: "Finnair is the best!"
Cons: "Customer service"
Cons: "Keep up the same spirit"
Pros: "Of all the flights I checked this was the most convenient in timely manner and comfortable."
Cons: "Movie options."
Pros: "This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing."
Cons: "The plane is not comfortable, but the flight is very short. It balances out."
Pros: "I wish I found somebody to take me around"
Cons: "No complains"
Pros: "Service good. Staff good"
Cons: "Very cold at night"
Pros: "Automated scanning for boardin* at gate area. Food in business was exactly what was needed( breakfast) Attentive staff"
Cons: "The slow boarding once entering the aircraft, it seems the passengers don’t know how to take their seats quickly."
Pros: "Food and entertainment is good"
Cons: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"
Cons: "video was broken"
Pros: "Loved it"
Pros: "Flight and crew were nice. Entertainment was ok, but hard to use screen functions. Flight was on time."
Cons: "Food was terrible."
Pros: "modern aircraft, excellent service , nice crew"
Pros: "The cabin crew were veey vwey friendly and nice to the passengers."
Cons: "The entertainment system was little outdated( ie. lacks HD screens) and the seats were uncomfortable for night flights."
Pros: "Everyone was polite and helpful and did everything to make flight comfortable"
Cons: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"
Pros: "The employee at the checkin counter in Oslo set everything up for us regarding our wheelchair and walker. She was extremely helpful, knowledgeable and kind. She arranged for a pick up in Helsinki with the airport's crew. They helped us unload the plane and then had a personal accessible bus to take us from where we landed (outside of terminal) to the gate of our next departure. The crew were all extremely professional and efficient."
Cons: "The leg room is never enough on the long flights. The flight from Chicago to Helsinki at 10:00pm was not nearly as good as the flights from Oslo to Helsinki to Chicago. The crew was not as pleasant, the lights were not turned off until after 1:00 am and then turned on hours before the light "breakfast" was served."
Cons: "Late boarding, late taking off, late landing, and then there was no gate crew to at least get us off the plane."
Pros: "It was very quick"
Pros: "Flight was not packed, plenty of overhead space and seamless boarding process getting on. Crew was attentive. Food not bad."
Cons: "Entertainment selection was very poor and I sat there bored. Plane seemed a little old."
Pros: "Good flight--and a PERFECT super-smooth landing."
Cons: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."
Pros: "Very easy check-in process, very easy boarding process, flight attendants were pleasant. Comfortable seat which allowed sleeping easily"
Cons: "no problems"
Cons: "Wasn't given vegetarian option for food and don't eat meat."
Pros: "Friendly service, lots of movies, Marimekko design."
Cons: "Seats too close together front to back. If the person in front of you lies down the back of their seat is in your face."
Cons: "A very very small plane. Cold staff"
Cons: "Left the cabin lights on most of the trip and kept interrupting with announcements to sell duty free and other things when most people just wanted to sleep. Flight from Chicago to Helsinki was much better."
Pros: "Blueberry juice!"
Cons: "No food."
Cons: "LATE DEPARTURE DUE TO PLANE HAD NOT ARRIVED ON TIME"
Pros: "Upgrade to business class was fantastic given my then physical condition. Wheelchair assistance to and from airplane smooth and courteous, food and all of service on board fantastic."
Pros: "Flight was on time Baggage arrived on time Light breakfast was good [ I chose not to have dinner ] Slept through 95% of the red-eye flight so it was a good experience"
Cons: "Seating is cramped in economy"
Pros: "Crew was fine"
Cons: "Our luggage never made it to Rome, our final destination. So now we have no change of clothes - for the next 2-3 DAYS."
Cons: "Problem with baggage"
Pros: "It seems a bit unfair to rate Finnair, when the flight was serviced by Iberia...that being said - everyone seemed to be put out by any request or basic question. The movies were really good and (UNLIKE the flight from Chicago to Madrid, where i was told they didn't do that) the stewardess on the flight home didn't mind giving me a second glass of wine."
Cons: "the people at the boarding desk in O'Hare were rude & indifferent. The flight attendants on way to Spain were non-existant The food was comically awful!!! The man at the check-in desk in Madrid could not have been ruder or less helpful (Hopefully for his wife's sake!) The food on the way home again was unfortunate.....that can NOT possibly be the best food any company can find in Spain. Hell - wed have been better off with a cheese & ham plate with some bread!!"
Pros: "Good service, on time, friendly and helpful flight attendants."
Pros: "Best price from Dallas to Barcelona, and then Madrid to Dallas."
Cons: "The plane was old. The movies were played in the aisle and the selection was inappropriate/terrible. No kids on the flight and they played a Disney dinosaur movie and the Peanuts movie."
Pros: "Direct flight"
Cons: "Service onboard was terrible. Very rarely saw the crew, constantly had to go up and and ask for a drink. 11 hour flight only offered drinks with the meal service..."
Cons: "Food wasn't very good"
Pros: "Everything was good, cozy airplane, tasty food"
Pros: "The flight crew were professional and friendly."
Cons: "the seats are too small and cramped. I am quite small and I felt cramped. I feel on long flights there should be more leg room"
Pros: "courteous and helpful crew, easy calm and efficient boarding process, with a announcer who spoke CLEARLY, slowly and loud enough to hear, more comfortable plane than the AA plane I took to get to Paris."
Cons: "In flight entertainment really inferior to other airlines, food mediocre, but adequate. But good service is paramount and your crew was good despite many challenging customers."
Pros: "I loved the flight it was o. Time the flight crew was great"
Cons: "Everything was perfect"
Pros: "Blueberry juice - nice change for sodas and so refreshing! The lady captain's announcements were very clear, light and fun...and perfect in three different languages...her enjoyment came across professionally...truly catering to her passengers. She flew that plane also so very smoothly!"
Pros: "service . Informed the status of flight immediately. which is very useful to plan."
Cons: "If it is extra line to add for select the type of food, then it is useful the passenger. Because may some people are vegetarian then they know what they can have."
Cons: "No individual air controls for each seat"
Pros: "I thought it was a great experience although I slept through most of it. However the electronic boarding passes did not work so I had to go to the desk for a paper one. Everything else good, I will fly again with finnair."
Cons: "very old plane, food choices limited, entertainment system not working"
Cons: "The upgrade to World Traveler Plus was $330.00 and worthless. They assured me Business Class food service. NOT TRUE. You get the usual coach class prison-type food. Non-existent flight crew service (I got one mini can of Coke the entire flight). Cramped seat next to noisy bathroom. Whole experience was bad."
Pros: "sorry had to cancel due to covid-19"
Cons: "sorry had to cancel due to covid-19 still waiting for refund ??"
Pros: "On time arrival and departure Aircraft excellent"
Cons: "In flight Service was mediocre at best Baggage arrival very late despite priority tag"
Pros: "The crew was very good."
Cons: "Food needs to be improved. More space near washrooms and for moving around in long flights should be provided."
Pros: "yes to both."
Cons: "Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either."
Pros: "The attendants and ground crew helping me was excellent."
Cons: "They ran out of food! There were no snack and I had to go without food from AUH to IAD. No snacks either. The focus was on selling food. A truly sad experience. I thought Ethiad was among the top 5 airlines but this experience puts the worse that the top 25"
Pros: "Crew was excellent food was good."
Cons: "sea food"
Pros: "Crew was cordial"
Cons: "Check-in - it took 2 hrs to check our bags"
Pros: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Cons: "Food can be better."
Pros: "Overall excellent"
Cons: "Was not able to select seats online (even 24 hours before), was not able to check-in online, had stand more than an hour in the line for check in in JFK/NY"
Pros: "I enjoyed the quick flight and friendly staff"
Cons: "I ordered Jain food and the whole trip from Chicago to Mumbai I’ did not have Jain vegetarian food. I did not eat for 18 hours"
Pros: "The food and the in-house entertainment"
Cons: "My co passengers."
Pros: "I am amazed of how good is the crew and how nice they are. Also, like the seats and the food/drinks compare to American companies. You will never feel hungry on this airline."
Pros: "Chauffeur car came on time checking was quick overall flight was excellent"
Pros: "SERVICE WAS PERFECT"
Cons: "FOOD WASN'T GOOD"
Cons: "Not happy with Etihad Checkin counter desk at Ho Chi Minh Airport. The person at the baggage drop off desk wasn't helphul at all. Being ignored for 30 minutes. I believe that this person needs to be trained in order to know who needs to be helped first as he worked at that particular counter for people who already Checkin online."
Pros: "The movies were okay."
Cons: "The fellow traveller next to me was a large man who unfortunately spilled over onto me, either his legs pushed mine away or his arms covered mine underneath his. Then as it was a night flight, he fell asleep and snored in my ear - I didn't get any sleep at all. All in all it wasn't a nice experience."
Pros: "The crew"
Cons: "The food and cabin confort"
Pros: "Food and entertainment"
Cons: "I travelled from KUL to JFK with transit at Abu Dhsbi. Nightmarish transit in Abu Dhabi. Three intrusive security screenings (why three?). At some point they take away your boarding pass and make you sit in a hall for about half an hour (with similar 'criminals') with no access to bathrooms without telling you why. Then they call your name to return the boarding pass ( which was a problem for me because I am hearing challenged). Not sure this special treatment is reserved for just brown skinned travellers"
Pros: "Entertainment and crew great. Enough food at proper times. Plane clean"
Cons: "Wish they had earlier check in for a 777 flight."
Pros: "clean plane staff"
Cons: "ice cold airport and flight. wore layers of cashmeres, a fur coat and hat, and blanket on my head-still froze."
Pros: "The crew were really accommodating."
Cons: "I had chosen an aisle seat and vegetarian food online. Neither were given. The food choices were meager."
Pros: "Crew was lovely."
Cons: "Business class seat uncomfortable when made into bed. Crew appeared tired and overworked as time went by became inattentive Chaotic boarding and no information given about difficulties they were having. Lacking in food variety and minimal entertainment variety."
Cons: "Nothing. Everything was perfect."
Pros: "Meals are served promptly and on a regular basis. Selection of entertainment is good but needs updating."
Cons: "Boarding was a chaos at the Abu Dhabi airport, they were just calling out for the Business Class and passengers who are disabled and those who are travelling with children to board first when everybody came to line up. Nobody from the ground staff even asked them to give way for those who are boarding first or announced what zone are they boarding next. Also, i used the mobile app to check in, i am definitely sure i chose an isle seat (you can see it on the seat map during online check in) but i was surprised to see that i got a window seat."
Pros: "nothing to like about. sorry i wont be taking etihad airways."
Cons: "poorest customer service. my family members, friends and myself wont be taking etihad flight."
Cons: "they have a uncomfortable seats in a long flights and comfortable seats in short flights like Abo Dhabi - Bahrain"
Pros: "flight on time easy custom clearance at Abu Dhabi"
Cons: "food, perhaps could offer alternative for dinner."
Pros: "Improve your food standard"
Pros: "Perfect from start to finish. A beautiful experience."
Cons: "Nothing-everything was amazing on this flight. We boarded a little late, but made up the time during transit. Ground staff in Perth airport was excellent."
Pros: "What is there not to like? Service, comfort, on-time performance, food, entertainment"
Cons: "Food is getting boring. Chicken fish or beef every time. Plane was old. Entertainment choice not good. Crew forgot to bring wine for the main course. It's about 50% of the standard of the A380."
Pros: "food, seat screen"
Cons: "Air bumps"
Pros: "the Kul-Auh was fine on the A330, food average."
Cons: "Refreshment service was minimal"
Cons: "Customer care"
Pros: "Despite being a totally full flight, it was comfortable, with prompt food service and good entertainment options."
Cons: "- The crew member in our section was great, but two of the other crew were totally over it and were blunt and rude, both to passengers and to the other crew! - Etihad entertainment only available in the air, not gate-to-gate like other carriers such as Virgin Australia. - Rear toilets ran out of paper towels and seat liners in last few hours of flight. - Gluten-free meal options were substandard."
Pros: "Flight was good - smooth takeoff & landing. But delayed half hour in Abu Dhabi , did not make it up. Crew good but food was not tasty. My wife's specially ordered Jain vegetarian meal was inedible. Seat comfort OK but soiled by a supper in seat ahead, could not stretch legs."
Cons: "Entertainment choice for Indians limited and poor content. Unremarkable English movies & music. Quantity but not quality"
Pros: "On time / shedule ahead departure or arrival."
Cons: "Seating arrangement."
Cons: "Salty food"
Pros: "I really loved the blanket,socks and all the other accesories they provided on board!"
Pros: "Just my seat. Which has more leg space."
Cons: "Food and I had to call them numerous times to give me something to eat because I was starving. For such a long flight they only had pop corns for snack. I missed my first served meal because I was sleeping for second one they didn't bother to ask me. When I asked for it I was given a cold sandwich."
Pros: "Great staff"
Pros: "nice plane"
Pros: "In air service"
Cons: "leg room and boarding delays"
Pros: "I did receive my bag, even I reserve business class."
Cons: "I did receive my bag, even I reserve business class."
Pros: "Food & Upkeep of aircraft"
Cons: "Your association with Aer Lingus"
Pros: "2 of the bags arrived to chhatrapati Shivaji terminal , Mumbai with cross mark in them. And when we reached home and checked, 2 watches were missing from one of the bags"
Cons: "Stolen luggage"
Pros: "Hindu veg meal- Instead of giving routine food for lunch/dinner they can change menu for lunch/dinner.otherwise it's ok"
Cons: "Seats are 90 degrees even in long trips (uncomfortable)"
Pros: "Alitalia customer service and crew service was Excellent."
Cons: "Eithad crew service in Business Class from Bangalore to Abu Dhabi was very poor, not polite, my wife asked for some meal and five minutes later cabin crew staff brought a tray without any meal, saying that she asked only for bread with butter ¿¿¿¿???.... Never in my life I heard in Business Class such a stupid pretext for not having what a passanger ordered. But that was not the final of our story, as Business Class passangers Eithad arranged previously a hotel for eight hours until we catch our Alitalia flight to Milan at 8:55 am, but nobody took us to the hotel, in Abu Dhabi Etihad staff told us that we have to pay for that transfer. Once we reach the hotel paying our taxi, the hotel staff told us that the reservation was for the next day and that we have to pay for our staying ¿¿¿??? I cannot believe how bad is Etihad service, never in my life I will buy a Etihad ticket again unless I receive a trully and sincere apologize. We had a very bad time flying whith this airline, a horrible experience. Etihad, how are you going to compete whith Qatar and Emirates? With this service there is no way this company can succeed among those competitors."
Airlines flying from Kuala Lumpur Intl to Milan Malpensa have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kuala Lumpur Intl to Milan Malpensa
Masks required on board, masks provided on flights from Kuala Lumpur Intl to Milan Malpensa
Social distancing seating
Middle seats unavailable to book on flights from Kuala Lumpur Intl to Milan Malpensa
Testing for antibodies, testing for symptoms for flights from Kuala Lumpur Intl to Milan Malpensa
Waiving of change fees. Search flexible flights from Kuala Lumpur Intl to Milan Malpensa