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(Return)
Airports
Origin
Kuala Lumpur
RM 1,926
only
RM 1,926
Destination
Taipei
RM 1,926
only
RM 1,926
Fri, 18 May
KUL
TSA
10h 30m
Sun, 27 May
TSA
KUL
26h 45m
RM 1,926
Trip: 10 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 474 reviews
Overall
6.3
Boarding
6.5
Comfort
6.2
Crew
6.8
Entertainment
5.4
Food
5.8
KWL
PVG
Excellent 10.0

The flight attendants were very concerned to make sure I and others were comfortable throughout the flight

PVG
KUL
Mediocre 2.0

nothing

flight delay 2 hrs, no explanation. very hot, i booked in room i shnaghai, wasted my money as i reached there 3am in downtown shanghai

PVG
ICN
Good 7.6

Fast boarding. Crew was nice

Only water for drinks. One movie played for the whole plane. Food was not great

PVG
BKK
OK 5.0

The flight was cheap.

That you couldn't use your phone even on airplane mode.

PVG
BKK
Excellent 9.0

having to walk out siside to get on the bus to the plane and then from the bus to the airoplane while it was cold and snow caused me to cache a bad cold...would be better if that could be avoided...

Mon, 27 Aug
KUL
TSA
8h 55m
Fri, 31 Aug
TSA
KUL
26h 45m
RM 1,980
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 8 Mar
KUL
TSA
9h 25m
Mon, 12 Mar
TSA
KUL
26h 20m
RM 2,231
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
SHA
SZX
OK 5.0

I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

SZX
SEA
Excellent 9.3

Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good.

Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor.

XMN
CGK
Good 7.3

Friendly and eager to serve crew

Lack of variety on food choices

XMN
HKG
Excellent 10.0

I liked the price of the trip and free hotel for long transit time.

Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem.

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

Sat, 16 Jun
KUL
TSA
18h 35m
Mon, 25 Jun
TSA
KUL
11h 30m
RM 1,976
Trip: 10 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 474 reviews
Overall
6.3
Boarding
6.5
Comfort
6.2
Crew
6.8
Entertainment
5.4
Food
5.8
PVG
BKK
OK 5.0

The flight was cheap.

That you couldn't use your phone even on airplane mode.

PVG
BKK
Excellent 9.0

having to walk out siside to get on the bus to the plane and then from the bus to the airoplane while it was cold and snow caused me to cache a bad cold...would be better if that could be avoided...

HKT
PVG
Mediocre 2.0

Barely anything

Almost everything not comfortable seats

CSX
PVG
Good 6.0

smooth flight

My flight from Changsha to Shanghai was cancelled and I didn't fine anyone speaks English even the China Eastern Airline employees at the airport , even there was no one trying to put me and my son on another flight !!!!!!!!

KWL
PVG
Excellent 10.0

The flight attendants were very concerned to make sure I and others were comfortable throughout the flight

Sun, 20 May
KUL
TSA
10h 30m
Sat, 26 May
TSA
KUL
13h 05m
RM 1,996
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 17 Jun
KUL
TSA
10h 30m
Tue, 26 Jun
TSA
KUL
13h 25m
RM 1,976
Trip: 10 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 474 reviews
Overall
6.3
Boarding
6.5
Comfort
6.2
Crew
6.8
Entertainment
5.4
Food
5.8
KWL
PVG
Excellent 10.0

The flight attendants were very concerned to make sure I and others were comfortable throughout the flight

KUL
PVG
Excellent 8.4

The plane is very modern, clean and fresh. General procedures of check-in and boarding were smooth. Food is definitely very good for a regional flight - good choice of entrees.

Lack of English language abilities from the airline staff. Small choice of beverages (a tiny glass of red wine only is offered to the meal, otherwise you're sticked to water mainly), entertainment on a 5+ hours flight consisted of a couple of Chinese movies on a main screen, flight attendants retreated themselves to the galleys after the meal services on both PVG-KUL and KUL-PVG flights

PVG
KUL
Mediocre 2.0

nothing

flight delay 2 hrs, no explanation. very hot, i booked in room i shnaghai, wasted my money as i reached there 3am in downtown shanghai

PVG
BKK
Mediocre 3.0

The crew was friendly

The food was horrible, the flight was also delayed And the entertainment was very poor. I will never use this company again

HKT
PVG
Good 6.3

I liked the plane comfort and food and the fact that they serve some thng evry few hours. Theyre diligent about coming around with water to keep you hydrated. In flight entertainment is pretty good too.

They changed our connecting flight several times causing us to miss our connecting flight. I tried to resolved this over the phone but they keep reassuring me that the connection would be fine. Of course we missed our flight and the next one wasnt for 24hrs. They put us in a hotel that barely had heat after hours of waiting for answer on what the next step was. They constantly move flights so theres no assurance you would ever catch your connecting flight. If you're booking with them make sure you have at least 4 hrs to layover to avoid these issues.

Fri, 23 Mar
KUL
TSA
9h 25m
Sun, 25 Mar
TSA
KUL
26h 45m
RM 2,235
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
SZX
SEA
Excellent 9.3

Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good.

Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor.

SHA
SZX
OK 5.0

I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

XMN
LAX
Excellent 8.0

The flight crew was kind..really hard working..

I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare

TAO
LAX
OK 5.0

I liked the plane. 787’s are the smoothest rides.

Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn.

SEA
SZX
Excellent 9.6

The cabin crew were very nice and courteous!

Couldn't be helped, it was just a long flight!

Mon, 18 Jun
KUL
TSA
18h 35m
Wed, 27 Jun
TSA
KUL
25h 10m
RM 1,976
Trip: 10 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 474 reviews
Overall
6.3
Boarding
6.5
Comfort
6.2
Crew
6.8
Entertainment
5.4
Food
5.8
PVG
KUL
Mediocre 2.0

nothing

flight delay 2 hrs, no explanation. very hot, i booked in room i shnaghai, wasted my money as i reached there 3am in downtown shanghai

HKT
PVG
Good 6.3

I liked the plane comfort and food and the fact that they serve some thng evry few hours. Theyre diligent about coming around with water to keep you hydrated. In flight entertainment is pretty good too.

They changed our connecting flight several times causing us to miss our connecting flight. I tried to resolved this over the phone but they keep reassuring me that the connection would be fine. Of course we missed our flight and the next one wasnt for 24hrs. They put us in a hotel that barely had heat after hours of waiting for answer on what the next step was. They constantly move flights so theres no assurance you would ever catch your connecting flight. If you're booking with them make sure you have at least 4 hrs to layover to avoid these issues.

KWL
PVG
Excellent 10.0

The flight attendants were very concerned to make sure I and others were comfortable throughout the flight

CSX
PVG
Good 6.0

smooth flight

My flight from Changsha to Shanghai was cancelled and I didn't fine anyone speaks English even the China Eastern Airline employees at the airport , even there was no one trying to put me and my son on another flight !!!!!!!!

PVG
BKK
Mediocre 3.0

The crew was friendly

The food was horrible, the flight was also delayed And the entertainment was very poor. I will never use this company again

Fri, 23 Mar
KUL
TSA
9h 25m
Tue, 27 Mar
TSA
KUL
17h 55m
RM 2,266
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
SEA
SZX
Excellent 9.6

The cabin crew were very nice and courteous!

Couldn't be helped, it was just a long flight!

YVR
XMN
Excellent 10.0

Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate.

Some obstacles with early morning arrival and communications

SHA
SZX
OK 5.0

I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

SZX
SEA
Excellent 9.3

Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good.

Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor.

XMN
LAX
OK 4.0

u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?

Thu, 5 Apr
KUL
TSA
8h 55m
Fri, 27 Apr
TSA
KUL
13h 05m
RM 2,293
Trip: 23 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 19 Jun
KUL
TSA
10h 30m
Tue, 26 Jun
TSA
KUL
13h 25m
RM 1,976
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 474 reviews
Overall
6.3
Boarding
6.5
Comfort
6.2
Crew
6.8
Entertainment
5.4
Food
5.8
KUL
PVG
Excellent 8.4

The plane is very modern, clean and fresh. General procedures of check-in and boarding were smooth. Food is definitely very good for a regional flight - good choice of entrees.

Lack of English language abilities from the airline staff. Small choice of beverages (a tiny glass of red wine only is offered to the meal, otherwise you're sticked to water mainly), entertainment on a 5+ hours flight consisted of a couple of Chinese movies on a main screen, flight attendants retreated themselves to the galleys after the meal services on both PVG-KUL and KUL-PVG flights

CSX
PVG
Good 6.0

smooth flight

My flight from Changsha to Shanghai was cancelled and I didn't fine anyone speaks English even the China Eastern Airline employees at the airport , even there was no one trying to put me and my son on another flight !!!!!!!!

PVG
BKK
Mediocre 3.0

The crew was friendly

The food was horrible, the flight was also delayed And the entertainment was very poor. I will never use this company again

PUS
PVG
Good 7.0

Quick flight. No frills.

HKT
PVG
Good 6.3

I liked the plane comfort and food and the fact that they serve some thng evry few hours. Theyre diligent about coming around with water to keep you hydrated. In flight entertainment is pretty good too.

They changed our connecting flight several times causing us to miss our connecting flight. I tried to resolved this over the phone but they keep reassuring me that the connection would be fine. Of course we missed our flight and the next one wasnt for 24hrs. They put us in a hotel that barely had heat after hours of waiting for answer on what the next step was. They constantly move flights so theres no assurance you would ever catch your connecting flight. If you're booking with them make sure you have at least 4 hrs to layover to avoid these issues.

Fri, 23 Mar
KUL
TSA
11h 45m
Sun, 1 Apr
TSA
KUL
17h 55m
RM 2,274
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
SEA
SZX
Excellent 9.6

The cabin crew were very nice and courteous!

Couldn't be helped, it was just a long flight!

SHA
SZX
OK 5.0

I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

XMN
LAX
OK 4.0

u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?

XMN
CGK
Good 7.3

Friendly and eager to serve crew

Lack of variety on food choices

TAO
LAX
OK 5.0

I liked the plane. 787’s are the smoothest rides.

Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn.

Mon, 9 Apr
KUL
TSA
12h 10m
Thu, 12 Apr
TSA
KUL
11h 30m
RM 2,301
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 20 Jun
KUL
TSA
18h 55m
Fri, 29 Jun
TSA
KUL
13h 25m
RM 1,976
Trip: 10 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 474 reviews
Overall
6.3
Boarding
6.5
Comfort
6.2
Crew
6.8
Entertainment
5.4
Food
5.8
HKG
SHA
Mediocre 2.0

Kayak website cheated me ! I did search for 10jan , but in the bottom of results they brought me flights for 13 jan also . I've booked one , and finally that ticket i lost .. Thank you kayak - no more business with you !

PVG
BKK
OK 5.0

The flight was cheap.

That you couldn't use your phone even on airplane mode.

PUS
PVG
Good 7.0

Quick flight. No frills.

PVG
ICN
Good 7.6

Fast boarding. Crew was nice

Only water for drinks. One movie played for the whole plane. Food was not great

KWL
PVG
Excellent 10.0

The flight attendants were very concerned to make sure I and others were comfortable throughout the flight

Wed, 28 Mar
KUL
TSA
28h 05m
Thu, 29 Mar
TSA
KUL
26h 45m
RM 2,274
Trip: 2 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
SZX
SEA
Excellent 9.3

Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good.

Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor.

XMN
LAX
OK 4.0

u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?

XMN
LAX
Excellent 8.0

The flight crew was kind..really hard working..

I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare

LAX
XMN
OK 4.6

Complimentary wifi and excellent crew service

The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly

XMN
HKG
Excellent 10.0

I liked the price of the trip and free hotel for long transit time.

Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem.

Mon, 9 Apr
KUL
TSA
12h 10m
Wed, 11 Apr
TSA
KUL
9h 35m
RM 2,313
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 21 Jun
KUL
TSA
18h 35m
Fri, 29 Jun
TSA
KUL
13h 05m
RM 1,976
Trip: 9 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 474 reviews
Overall
6.3
Boarding
6.5
Comfort
6.2
Crew
6.8
Entertainment
5.4
Food
5.8
KWL
PVG
Excellent 10.0

The flight attendants were very concerned to make sure I and others were comfortable throughout the flight

PVG
BKK
Excellent 9.0

having to walk out siside to get on the bus to the plane and then from the bus to the airoplane while it was cold and snow caused me to cache a bad cold...would be better if that could be avoided...

PVG
BKK
OK 5.0

The flight was cheap.

That you couldn't use your phone even on airplane mode.

KUL
PVG
Excellent 8.4

The plane is very modern, clean and fresh. General procedures of check-in and boarding were smooth. Food is definitely very good for a regional flight - good choice of entrees.

Lack of English language abilities from the airline staff. Small choice of beverages (a tiny glass of red wine only is offered to the meal, otherwise you're sticked to water mainly), entertainment on a 5+ hours flight consisted of a couple of Chinese movies on a main screen, flight attendants retreated themselves to the galleys after the meal services on both PVG-KUL and KUL-PVG flights

PUS
PVG
Good 7.0

Quick flight. No frills.

Wed, 7 Mar
KUL
TSA
11h 45m
Sun, 11 Mar
TSA
KUL
19h 15m
RM 2,282
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

XMN
LAX
Good 7.0

1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing

1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve

SEA
SZX
Excellent 9.6

The cabin crew were very nice and courteous!

Couldn't be helped, it was just a long flight!

LAX
XMN
OK 4.6

Complimentary wifi and excellent crew service

The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly

XMN
LAX
OK 4.0

u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?

Wed, 6 Jun
KUL
TSA
8h 55m
Tue, 12 Jun
TSA
KUL
13h 05m
RM 2,317
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 8 Mar
KUL
TSA
11h 45m
Thu, 15 Mar
TSA
KUL
26h 10m
RM 2,282
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
LAX
XMN
OK 4.6

Complimentary wifi and excellent crew service

The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

XMN
LAX
Excellent 8.0

The flight crew was kind..really hard working..

I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare

SHA
SZX
OK 5.0

I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

XMN
LAX
Good 7.0

1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing

1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve

Malaysia to Taipei Sung Shan flight information

Flights arrive in Taipei Sung Shan
Flights depart from Malaysia
Flight price RM 1,926
Airlines Shanghai Airlines, XiamenAir
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