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Cons: Crew sometimes loud in gallery. . Prefer not too hear their conversations. Service Great. Luggage camber off amazingly fast!

Pros: On time Friendly crew

Cons: Food portion size, taste & quality Seat is little too tight

Pros: Quiet Zone well worth the $28. Could do with the crew reminding people it’s a QUIET zone though.

Cons: Not arriving 2 hours late and having screaming babies in the back for the entire 10 hours

Pros: Fast boarding ND excellent service

Cons: Very limited moving space

Pros: Crew on Singapore airlines were very helpful, friendly and accommodating.

Cons: They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.

Pros: The Business Class bed was nice

Cons: The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)

Pros: MinimumService！

Cons: MinimumService！

Pros: boarding is thru gate and not tarmac

Cons: food are expensive.

Pros: Extra charges for luggage, food and entertainment are ridiculous.

Pros: Flight and staff were great and we landed 50 minutes early!

Cons: It took an hour to get through the check in line at KIX, we weren’t able to check in online.

Cons: air asia was awful. all they care about is money. over 200$ for baggage checks and then they want you to pay 3$ for a glass of water. no entertainment either, for a 7 hour flight, some water would have been nice.

Pros: Flatbed services

Cons: It was moving a lot!!! :\

Pros: Can't complain

Cons: Cheaper? :) !

Pros: GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS.

Cons: FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS

Pros: Price

Cons: Journey / organisation

Pros: The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well.

Pros: Ease of booking and 30kg baggage allow all included in quoted flight cost

Cons: Food quality appears to be falling down in variety and quality

Pros: The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well.

Pros: something

Cons: something

Cons: You can choose your seat but when you pay you can choose a seat and I don’t like this

Cons: I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar

Pros: Pilot

Cons: Boarding process Delayed flight

Pros: On Time No Frills.Overall Good

Cons: Nothing

Pros: On time Friendly crew

Cons: Food portion size, taste & quality Seat is little too tight

Cons: Had layovers in Malaysia and ended up being charged $145 extra dollars because of a checked baggage (which was supposed to be included in our ticket already)

Pros: Good short haul, no frills operator

Pros: Quiet Zone was worth the ¥3500 upgrade!!

Cons: Mobile or self check in in KIX is sorely needed. No one wants to stand in line for 2 hours to check in, it’s 2019.

Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

Pros: Good legroom and friendly crew

Cons: They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out

Cons: Cramped seats

Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

Pros: N/A

Cons: N/A

Pros: very nice while Landed and take off.

Cons: We did not order any foods. No suggestion.

Cons: The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later.

Pros: Crew on Singapore airlines were very helpful, friendly and accommodating.

Cons: They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.

Pros: The flight was on time.

Cons: Bathrooms could be cleaner.

Pros: YES

Cons: Toilets should never be wet.

Cons: Flight delay announcement could have been made much earlier

Pros: The seats were comfortable and the in-flight entertainment was fine.

Cons: The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful.

Cons: Unconfort and meals for sale too :(

Pros: Quiet Zone was worth the ¥3500 upgrade!!

Cons: Mobile or self check in in KIX is sorely needed. No one wants to stand in line for 2 hours to check in, it’s 2019.

Cons: The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

Pros: On time Friendly crew

Cons: Food portion size, taste & quality Seat is little too tight

Pros: Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food.

Pros: Good legroom and friendly crew

Cons: They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out

Cons: Cramped seats

Pros: The service is good in general.

Cons: The boarding process could be improved.

Pros: Food

Cons: Temperature was very low.

Pros: Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill

Cons: Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS

Pros: YES

Cons: Toilets should never be wet.

Pros: There was a hot meal on this 1.5 hour hop from Kota Kinabalu to Kuching

Cons: The seats on the 737-800 have quite limited legroom

Pros: Crew were kindly

Cons: Seats can be more comfortable

Cons: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded

Pros: MinimumService！

Cons: MinimumService！

Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

Pros: Good short haul, no frills operator

Pros: Price

Cons: Not much comfort, no free food, although cheap.

Pros: The crew on the aircraft were great.

Cons: The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

Cons: At sydney airport airflot staff was doing boarding for air asia, and they wasted our 1:30 min atleast. I had flight from Syd to delhi, flight was via Kul so staff was asking us again and again for Malaysia visa. Also they didnt gave us Kul to delhi boarding pass. We called air asia senior then she came she allowed to go go on last moment. i told them many time we have transit only at KUL so we dont beed visa, they didnt have knowledge so they dont want to understand. Thanks god senior came and told them to give us boarding pass otherwise we gonna miss the flight. At kul airport also staff asked why u didnt get kul to del boarding from syd. We explained him and he issue boarding