Find Cheap Flights from Kuala Lumpur to Sydney Kingsford Smith (MY1 - SYD)

Price

Not much comfort, no free food, although cheap.

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

Price

Not much comfort, no free food, although cheap.

reasonable air fare.

charges everything.

The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice.

I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper.

Nothing

The manager at the ticket office harassed my friend about his VISA- wasted 2 hours of our time saying his visa was not valid when it was. Then she finally gave him a boarding pass. As we hit the gate, she chased us down to yet again, say he couldn't board because of the same reason. She told him when he got back to Hyderabad that he would be charged as a criminal & be held in a cell all alone without a way to commicate to others. It was absolutely absurd!! We made it back to Hyderabad and like we knew the whole time, his VISA was fine.

Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though.

Early alert that flight was going to be 5 hours late.

No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better.

I was having 10hrs of layover in Malaysia, the airline neither facilitates with any transit lounge, room, and lunch. I am very disappointed.

Larger seats

Food was below standards. Really need to improve.

Losing my luggage

A mediocre flight is better than an awful one? At least we *had* an entertainment unit. And there was a USB outlet so phones/ipads could remain charged throughout the flight.

Mine was a cramped experience in an old airplane, sadly normal for the industry. Food was bad. Entertainment unit was one of those press-the-screen-and-maybe-10-seconds-later-it'll-react types. Crew wasn't very communicative about what each cart rolling down the isle was for. Not a terrible experience, just not particularly good.

The only thing there is price but with my paggage it's big mistake

Free 25kg paggage

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Price

Not much comfort, no free food, although cheap.

Price was ok

They charge for water! They keep it cold and if you ask for a blanket...they'll rent you one. No snacks...unless you pay. No entertainment on an 8 hour flight. Need I say more. I travel for business and do not recommend Air Asia for the mentioned issues.

Liked service and entertainment

Lack of legroom

I didn't die; also was able to change from middle seat to aisle

- unable to check in online - unable to check in at kisok at airport - belts broke while waiting to drop bag, took forever - there was a leak above my seat, water kept dripping on me - only 1 of 3 options available for dinner meal, did not get the one I wanted; chicken was disgusting - person in front of me was given first choice of breakfast since he didn't get his dinner choice, I was not offered the same preference - my breakfast choice ran out right before the attendants got to me, got screwed again - crew did not apologize or make it up to me

Everything

Nothing

Not much

Delayed no information

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

Price was ok

They charge for water! They keep it cold and if you ask for a blanket...they'll rent you one. No snacks...unless you pay. No entertainment on an 8 hour flight. Need I say more. I travel for business and do not recommend Air Asia for the mentioned issues.

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

Price

Not much comfort, no free food, although cheap.

Price

Not much comfort, no free food, although cheap.

Price

Not much comfort, no free food, although cheap.

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

the price... absolutely nothing else. And I will gladly pay more for a less horrible experience.

This was the worst travel experience of my life. And I travel a lot. I will NEVER fly air Asia again! I respect their low price but their tactics and abysmal customer care cannot be forgiven.

Price

Not much comfort, no free food, although cheap.

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

Price

Not much comfort, no free food, although cheap.

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Everything, but pre-boarding - pleasant flight and accommodations.

Pre-boarding info requires hate security scan, so getting any info from any rep is a joke. Not good.

The first meal that was given was poor. a single roll for the fist of two meals offered on an 8 hour flight, is the poorest meal i have had on a flight of this duration.

Larger seats

Food was below standards. Really need to improve.

Flight was full ...so felt cramped. Towards back of plane so only 1 toilet. The Veg pie was slightly warm and unappetising , took 1 bite and left rest. Steward saw this and gave me extra peanuts instead. The brekkie was awfulll, the supposed scrambled eggs was congealed into the shape of the holder and again lukewarm the grilled tomatoe looked washed out....unappetiising...so ate the squahed croissant , yoghurt and fruit. What happened to international food standards . Crew was nice...though if wanted water later on had to get yourself.They didn't come around much offering water before Brekkie. No game option eg Sudoku on Entertainment site. My bag come off carousel more scratched than with other Airlines, so poor handling. Disembarked by stairs at Sydney Airport near Cargo plane area and had bus to Airport. Never had that before on an International flight , so took much longer to get into terminal....last thing you want after a long flight.

Price

Not much comfort, no free food, although cheap.

Airfare was reasonable. Crew were good. Check in and boarding were not bad.

Food not very good . At back of plane nothing left if you have not prepaid. Seats very uncomfortable. Air conditioning too cold. Price of baggage a bit dear. But you get what you pay for mostly

On board, the crew were attentive, as much you would expect from a low cost carrier. The environment was comfortable and service could not be faulted.

My experience in KLIA2 prior to the flight was poor. As we were travelling with an infant, we had to check in at the gate. Signage was unclear and staff lacked training, which was why it took us a while to find the Premium check in line. KLIA2 is its own mess of convoluted processes and a layout that defies logic.

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

Losing my luggage

The first meal that was given was poor. a single roll for the fist of two meals offered on an 8 hour flight, is the poorest meal i have had on a flight of this duration.

I was having 10hrs of layover in Malaysia, the airline neither facilitates with any transit lounge, room, and lunch. I am very disappointed.

Nothing

Canceled flights both directions. Poor airport. Long runway times. When told I was notified about the canceled flights, I was issued absolutely no apologies.

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

reasonable air fare.

charges everything.

On board, the crew were attentive, as much you would expect from a low cost carrier. The environment was comfortable and service could not be faulted.

My experience in KLIA2 prior to the flight was poor. As we were travelling with an infant, we had to check in at the gate. Signage was unclear and staff lacked training, which was why it took us a while to find the Premium check in line. KLIA2 is its own mess of convoluted processes and a layout that defies logic.

the price... absolutely nothing else. And I will gladly pay more for a less horrible experience.

This was the worst travel experience of my life. And I travel a lot. I will NEVER fly air Asia again! I respect their low price but their tactics and abysmal customer care cannot be forgiven.