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Pros: "Amazing trip Qatar airline is great"

Cons: "Flight was a little long!"

Pros: "The crew was very good. Seat was comfortable."
Cons: "Running water in the bathroom."

Pros: "attentive crews, clean toilets"
Cons: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"

Pros: "Very pleasant and comfortable flight with QA."
Cons: "Nothing"

Pros: "My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace."
Cons: "No wifi on board. The plane was one of the older ones, but still perfectly nice."

Cons: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."

Cons: "Not a lot other than better choice of movies and music. Super airline as always"

Pros: "Crew was excellent"
Cons: "Food could be better and please offer drinks before you serve meals like European air lines."

Pros: "Absolutely professional!"
Cons: "Nothing all perfect"

Pros: "Nothing"
Cons: "Be more professional"

Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."

Pros: "Everything normal as expected on an economy class nothing special."
Cons: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."

Pros: "qatar airways is able to accommodate my low sodium diet"
Cons: "headphone for entertainment did not work"

Pros: "The crew was amazing and delightful"
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."

Cons: "Headphones- only one channel."

Pros: "Crew was exceptional. QSuite very comfortable."

Pros: "Plenty legroom with Qatar. Food good."
Cons: "Everything good as usual"

Pros: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Pros: "The crew was absolutely amazing"
Cons: "More movies on the system"

Pros: "Flight was on time, touch down smooth"
Cons: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"

Pros: "Yes"
Cons: "No"

Pros: "As efficient as ever"

Pros: "Awesome leg room in economy. Helpful staff."
Cons: "Main courses weren’t all the great."

Pros: "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Cons: "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"

Pros: "The entertainment was reasonable, I enjoyed the festive choices."
Cons: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."

Pros: "Same as earlier flight"
Cons: "Nothing"

Pros: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Cons: "Can't find any fault...Sorry!"

Pros: "NA"
Cons: "NA"

Pros: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"

Pros: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Cons: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pros: "Nothing much."
Cons: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"

Pros: "empty seat next to me!"
Cons: "more cramped than akld to doha"

Pros: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Cons: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."

Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"

Cons: "On time. Reasonably good. Satisfied with everything."

Pros: "On time Very convenient price compared to other airlines"

Pros: "Qatae Airways is second to non as always"

Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Pros: "Very good crew"
Cons: "8 hr layover in Doha"

Pros: "The staff are great, the food is good."
Cons: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"

Pros: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."

Cons: "No food on board!! Staff says it got over when i have selected my food selection!!"

Pros: "Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience."

Pros: "Food was good. Quick response to call"
Cons: "Toilet wasnt clean enough. Not offered water regularly"

Cons: "I would definitely have vegetarian food. 30% of population is vegetarian"

Cons: "Crew could have been more pleasant"

Pros: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Cons: "In-flight entertainment films were a bit limited"

Cons: "I didn’t make the flight to Antayla because the airport customs takes too long, kayak needs to let travelers know they need a visa and passport to travel through IST. Also tight connections are impossible."

Pros: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Cons: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"

Pros: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Cons: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Cons: "Foot rests in economy - better ventilation options airflow"

Pros: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Pros: "Everything went well"

Pros: "As above"

Pros: "Airplane was clean, well-stocked with blankets and pillows, good in-flight entertainment. Staff was friendly and the flight was not crowded which made for a more comfortable experience."
Cons: "Limited meal options for someone with food allergies."

Pros: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Cons: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Pros: "Healthy food options. Clean decent seats."
Cons: "The airport experience. UNSANITARY TOILETS. Worst than any 3rd world"

Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing!"

Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing"

Pros: "big screens, big movie selection, nice drink options, good menu"
Cons: "very small seats! hot on plane, with no optional vents, flight staff did not respond to multiple call button requests"

Pros: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Pros: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pros: "Good food, new movies and good leg space"
Cons: "Flight was delayed by an hour, luckily managed to make my connecting flight"

Pros: "Food service and choice of meals was good. Nice movie and Show selection."
Cons: "The aircraft was dirty the bathroom was not up kept. The boarding process was horrible considering I’ve flown with Turkish Airlines before. The seat was extremely uncomfortable and the passengers were kicking the chair behind me and in front of me the entire time:/ The plane got really cold towards the end of the flight! The crew seemed irritated and we’re talking in the back quite a bit when we needed assistance. I was disappointed with this flight to be honest !"

Pros: "Good crew. Clean"
Cons: "A little late"

Pros: "Food as per.always was.great and choice of entertainment also good."
Cons: "Bording was delayed because of inbound flight delays."

Cons: "My bag was lost"

Cons: "The head phones are terrible."

Pros: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Cons: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Pros: "All fright attendants were so seriously working in any occasion. All pilots Of my flights were excellent, their taking offs and landings were very smooth. I was very comfortable all the time."

Pros: "Crew was very kind"
Cons: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Pros: "Great crew, good entertainment, nice planes."

Pros: "I liked the food."
Cons: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."

Pros: "Easy communication and promptness"

Pros: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Cons: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Cons: "Boarding was terrible, flight was late, no communication from the crew. Captain barely spoke English"

Cons: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Cons: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Pros: "Plane clean, newish. Went up, took us there, landed."
Cons: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Pros: "The food was quite good"
Cons: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Pros: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"

Pros: "Nothing"
Cons: "I book flights and they toke money and last minute when i went to the airport is not existing at all"

Pros: "The flight attendants brought my two-year-old toys and the food was surprisingly good."
Cons: "It took a long time for them to collect our food trays."

Pros: "Everything went perfect."

Pros: "E"
Cons: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."

Pros: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Cons: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"

Cons: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Pros: "Turkish is always consistently excellent"
Cons: "I liked everything. They are very accomodating towards passengers with special needs."

Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."

Pros: "Everything was well taken care of."
Cons: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Pros: "Comfortable and uneventful flight - just the way it should be!"

Pros: "The seat was comfortable."
Cons: "The entertainment system was not working"

Pros: "Free meal and drinkd"
Cons: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Pros: "I like your entertainment system, but the cushions on the headset were not the best."
Cons: "The boarding was not organized. I was in Group C. We were chained behind a rope. Boarding started and when the agent nearest to us didn't get a passenger quickly he started to take Group D! I did not appreciate that. This continued throughout boarding. Also, as to be expected!, as newer people joined the the lines they went to the line moving - not their Group line. So we stood behind the rope on C while everyone else was boarding. I finally jumped to the moving line. I was tired of waiting. The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible. The seats - for a 10 hour flight - were uncomfortable. Either I need more padding on my rear end or you need better seats."

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Pros: "Very nice airplane and pleasant crew"

Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Cons: "Bigger seats the new ones are way to narrow"

Pros: "Nothing"
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Pros: "Professional crew. Good simple check in."
Cons: "Nothing."

Cons: "All of the less than good, obvious!"

Pros: "Usual faultless KLM experience"
Cons: "Nothing."

Pros: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Cons: "Flight was delayed, had to run to my next connection flight."

Cons: "The plane is so old..,"

Pros: "very nice crew"
Cons: "my bagfage was lost"

Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"

Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"

Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"

Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"

Cons: "Delays, took my hand luggage into the hold,"

Cons: "Flight cancelled"

Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Pros: "yes"
Cons: "not really"

Pros: "Friendly staff"
Cons: "Security check at gate; No priority"

Pros: "Lovely crew, very helpful"
Cons: "N/A"

Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"

Pros: "All good"

Pros: "Friendly and efficient crew. Flights were on time if not even early."

Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"

Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Pros: "Very friendly onboard personnel - I really had kind of homy feeling."

Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Pros: "Great service"

Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Pros: "Time and Good clean place.. in This case airpöane.."
Cons: "It was not entreteiment st all"

Pros: "Good flight, very attentive crew."

Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Pros: "kLM staff was great."

Cons: "You are almost always late!"

Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Pros: "We got a meal for a 1h flight only"
Cons: "No entertainment but normal for this type of flight"

Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Pros: "Fabulous trip with friendly, helpful staff"
Cons: "Nothing"

Pros: "Good information and helpfil boarding."
Cons: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Pros: "On time arrival and departure Aircraft excellent"
Cons: "In flight Service was mediocre at best Baggage arrival very late despite priority tag"

Pros: "Nothing"
Cons: "The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses"

Pros: "Nothing"
Cons: "Everything!"

Pros: "yes to both."
Cons: "Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either."

Pros: "nothing"
Cons: "THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE"

Pros: "The seat were comfortable."
Cons: "Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines."

Pros: "My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself""
Cons: "The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time"

Pros: "every thing from the new plane until arrive it was amazing"
Cons: "nothing every thing i like it"

Pros: "The cabin crew were excellent"
Cons: "Smaller que in Abu Dhabi at security"

Cons: "More cabin staff only 3 attendants for a packed flight Long wait for another plane to land so people could get on Late landing Generally uncomfortable due to full plane and inconsiderate people May not use again"

Cons: "Very quick through immigration and customs. Then a short cab ride to city."

Cons: "Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago."

Pros: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Cons: "Food can be better."

Pros: "Super easy"
Cons: "There wasn’t no Harry Potter films"

Pros: "Seats comfortable especially when plane not too crowded of course!! Blankets large and warm."
Cons: "Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options"

Pros: "The food and the in-house entertainment"
Cons: "My co passengers."

Cons: "The food was seriously too small in portion! Had to go hungry on a full service 14hr flight!"

Pros: "Not much"
Cons: "- Very noisy and old airplane - Since it's old, the legroom in economy was poor and the business class was looking like it was built in the 80s. It was really cramped even in the business class - If you bring your own headphones, make sure they're noise cancelling since it's noisy on the plane - And if you bring your own headphones, you need those old 2 pin style connectors as well. The ones that Ethiad give you are super low quality. - Screen resolution on those screens is really bad, you can view every pixel on the screen and brightness doesn't go all the way up either."

Pros: "Everything, the staff were very friendly and helpful, food, flight and boarding was excellent"
Cons: "Nothing"

Pros: "Could not fault anything... great boarding. Service, food and flightsnothing...."
Cons: "Nothing..... the staff could not be more helpful if they tried"

Cons: "Smaller leg room than other airlines"

Pros: "Good and crew were very goid"
Cons: "Seats were very hard and very cramped for such a long flight"

Pros: "The flight was comfortable even though it was full. Punctual too."
Cons: "Not able to check in on line. Had to queue for 50 minutes at the check in desk. The passport control was almost as bad . I arrived at the airport 1 hour and 45 minutes before departure. By the time I had check in and pass through passport control and security it was just 20 minutes until flight departure time"

Pros: "As above"

Pros: "The staff were great and very nice and helpful. It was very quiet in business class and we enjoyed that as economy was really crowded. The business class lounge was nice but needs a quiet area where people who have long layovers (like us) can lay down and have a darkened room for a bit of rest."
Cons: "The seat I was in was very hard and definitely needs more padding. My but was killing me during the flight but the cabin crew helped me by gin I got me 2blankets to fold up and sit on. The pillows are way too big and hard. I recommend paring them down the size they currently are. I was in seat 7-E. The business class bus was last to come so we waited for a long time to get to the plane. Most of economy was boarded before us. But not really a big problem as we did get on the plane with no problem."

Pros: "Fast track"
Cons: "Food"

Pros: "the nice crew- the relative speed of boardinf"
Cons: "compared with Emirates, the movies/Tv choices are very limited and in addition, only available -after take off and stop being available 30 min before landing. very disaappointing compared with emirates when we can start watching content from the minute we are on the plane until the very last minute. also, the plane had very limited space dedicated to stretch legs compared to other A380 from other companies."

Pros: "The entertainment is good but there could be a better selection."
Cons: "It took 2 hours to check in, literally was going to fall over but the time i got to the desk. There was a small child who screamed for about half of the journey."

Pros: "Crew was so nice"
Cons: "Food is so bad"

Pros: "Decent airline food, good entertainment options, pleasant and patient crew members"
Cons: "Crowded flight, marginally comfortable seats, meals served at weird times"

Pros: "Plenty of spare seating. Cabin staff and crew very helpful."
Cons: "Entertainment was dreadful more than 50pc not working. Flight tracker not working. Back of end rear cabin seats some were loose. Dreading return legs of trip."

Pros: "Great cabin staff"
Cons: "Uncomfortable. Entertainment was unwatchable. In physical pain from poor seating."

Pros: "Had the front seats with legroom on a 380, significantly quieter there than in Business on a 777 Was out of Heathrow within 40 mins of landing, usually a lot longer!"
Cons: "Food was minimalistic, bkfst and then a chicken sandwich on a 7 hour flight..."

Cons: "Service was a bit average. Attendants bumping into you... no apologies"

Pros: "Entertainment and crew great. Enough food at proper times. Plane clean"
Cons: "Wish they had earlier check in for a 777 flight."

Pros: "Flight was on time, food was average ."
Cons: "Crew was bit rude"

Pros: "Same good entertainment. Flight left and landed on time. Breakfast was enjoyable but they had ran out of options so I didn’t get a choice, but still enjoyed what I got (banana bread)"
Cons: "I don’t recall there being an announcement to say that the flight was boarding, only the screen in the waiting area saying so."

Pros: "Food was great!!!"
Cons: "Crew not friendly!! Flight dropped cup and napkin never excused herself- smh"

Pros: "Nothing"
Cons: "Maybe if me and my son was Muslim we would have been treated with dignity and respect but will not and wasn't"

Pros: "The Airbus A321 flight was much more comfortable than the 1st leg. The service again was good"
Cons: "There wasn't anything not to like."

Pros: "Nothing"
Cons: "Food, stewards are rude and unprofessional."

Pros: "Entertainment system and flight condition"
Cons: "Rude on board female staff . Not one believed in smiling or using the word please. They all wanted to control the passengers with needless commands and orders"

Cons: "Old plane, old movie lineup, tight seating, overcrowded"

Pros: "timeliness, in-flight entertainment, food"

Pros: "As above"

Pros: "Comfortable"

Pros: "Great service, good economy food also, lots of wine. The entertainment package was really good"
Cons: "-"

Pros: "Great service, good economy food also, lots of wine. The entertainment package was really good."
Cons: "-"

Pros: "Almost everything. Lovely staff....good seats.....plenty of recent movie options. Made 7 hours fly by!"

Pros: "The food, the entertainment, the fact that the airline staff could speak English and that some of them were actually helpful"
Cons: "The upkeep of the airline, some of the airline staff to treat all passengers as one as I noticed more than an unusual amount of passengers were favoured over one another. A minimum flight of 5 hours was served with just the one meal. We were served lunch at 930 am on one flight. The observations in economy aren't as important as business class. Only if we could all afford to travel on business class."

Pros: "Pilot announcements were very clear"
Cons: "Too many oversized cabin bags"

Pros: "All flights were on time. Boarding was well organized."
Cons: "Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers."

Pros: "Club Europe- excellent attentive crew, excellent food!"
Cons: "Nothing! They were the best!"

Pros: "Crew was amazing."
Cons: "First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future."

Pros: "not much"
Cons: "Equipment change from A350 to very old 777. Long delay."

Cons: "Plane was late taking off, Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Pros: "The crew."
Cons: "The aircraft: too old! No charging ports, entertainment system horrible. The food was not super."

Cons: "On time."

Pros: "Crew members were all very nice"
Cons: "Long delays"

Pros: "Clean plan that was only slightly delayed"
Cons: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"

Pros: "My last answer should have mentioned that the airline I referred to was Loganair not British Airways. Coffee and a Tunnocks biscuit at no charge"

Pros: "Crew"
Cons: "Boarding"

Cons: "Despite most of the plane being offered refreshment I never was as staff not organised enough to have time to do so, even though other airlines have managed easily."

Pros: "Flight was on time."
Cons: "Not applicable."

Pros: "Good crew"
Cons: "Leg room!"

Cons: "London Concorde first Lounge is old, food and service terrible, toilets dirty. And that is the best they got. Will try to avoid BA and only use if no other option. LH and AF much better in Europe"

Pros: "Friendly Crew"
Cons: "The timing of the food service vs hours of flight"

Pros: "Crew were very good"
Cons: "Poor entertainment system"

Cons: "Every think was ok"

Pros: "Can’t complain having a whole row for myself in such a long flight and amazing crew"

Cons: "they lost my suitcase!!!!"

Pros: "On time arrival"
Cons: "In general I like the flight stability of 747s. However the seats were very cramped for such a long flight, and unlike more modern aircraft, the seats lean way back pinching the person behind. Entertainment system is rudimentary at best, with few choices and a minuscule screen (but I shouldn't complain, at least there was something to watch). Also, at Heathrow airport (nobody's favorite airport) we had to board buses to get to the airport and walk up stairs. Inefficient, and difficult for older passengers such as myself."

Pros: "Everything went like clockwork. Great service and flight."
Cons: "Nothing to dislike."

Pros: "Quick check in online, efficient auto bag check with helpful staff available, Quick efficient boarding, quiet flight less than half full."
Cons: "Being bumped to an earlier flight (7:15 from 11:20), not sure that was BA or the booking agent, but caused alteration of plans and hotel being booked."

Cons: "Food - my dog wouldn’t eat it, Entertainment - woeful same movie just different title, Late again they must specialise in being late"

Pros: "The captain was very apologetic and the crew were friendly."
Cons: "The flight was delayed by an hour, meaning we arrived at almost midnight and for me and a few other people their electronic boarding passes did not work properly I was refused at the departures gate and told to go to the British airways counter to get a paper boarding pass printed out. I also saw some other people with British airways electronic boarding passes having similar problems."

Pros: "On time"

Pros: "The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system."

Pros: "Crew was nice!"

Pros: "First bed and bedding Food was nice Drinks are great - both choice and quality"
Cons: "Lighting in the cabin No dedicated channel to board and to go through immigration on arrival"

Cons: "The plane had a mechanical problem and did not fly out. We are hoping to fly out one day later."

Pros: "Friendly crew, flight on time, great food and snacks, good movie selection"
Cons: "Seats not too confortable, landed on time but got to the gate 45 mins after landing"

Cons: "My daughter and I were bumped off flight. We also had problems checking in. Luckily Alitalia were able to accommodate"

Pros: "Boarding pass to from LHR to Hyderabad was not iisued at SAT airport. The guy with wheelchair at London didn't help in getting me boarding pass in time. My flight scheduled left. I had to wait for the next flight enroute to Delhi rather than hyderabad directly. I had to wait for more than 10 Hrs at LHR and Delhi. There was heavy delay to reach my destination."
Cons: "Non-issue of boarding pass from LHR to Hyderabad at SAT airport USA. Callous attitude of the guy who didn't help me in getting me the boarding pass at LHR. Enrouting me through Delhi to Hyderabad instead of a direct flight I had to wait for more than 10 Hrs at LHR and Delhi. There was heavy delay to reach my destination."

Pros: "Crew was friendly"
Cons: "We had a 30 minute delay for technical reasons leaving JFK and then spent 60 minutes taxiing/waiting to takeoff. During the flight the pilot made up about 15minutes but then a Heathrow circled for 20 minutes this caused us to miss our connecting fight what are it worse is that BAnever todos we had issued our flight even though they knew but the time we landed that we could no take it through security in time . It wa very confusing trying to figure out that we had to reschedule and where and how to do it."

Pros: "Staff is genuinely pleasant. Perhaps since I was traveling with a four-year-old."
Cons: "At least give us coffee, having to pay for absolutely everything isn’t particularly nice after a long flight from NY. Perhaps offer complimentary coffee to travelers who connected from elsewhere, at least."

Pros: "Great safety video, made me laugh."

Cons: "I felt that I was treated differently because I am American."

Pros: "Nothing"
Cons: "Was told no soft drinks or water were included in flight. Had to pay if i wanted a water."

Pros: "Nothing - even in so called Club Europe."
Cons: "Cheapness and shabbiness in every respect. A sad downward spiral for a once impressive airline."

Pros: "Somehow we board first than everyone else. It left and arrived on time. Friendly service."

Pros: "Snagged another aisle seat for this relatively short hop to Stockholm folllowing the trans-Atlantic leg from Boston."
Cons: "Some kind of free food might have been nice."

Pros: "Check in too long for drop off bag otherwise quick boarding, flight early and bagage delivered very quickly"

Cons: "The tickets arrived at 9.50 am for 10.55 take off. I tried to cHe Kin in line but it didn’t let me. I went to the counter and they told me check in had closed and I would have to buy another ticket. It was my fault for buying a ticket. Goodbye £200. Thanks BA"

Pros: "Great crew with Laura, Luke and the team in Club World."
Cons: "BA lounge in Heathrow Terminal 3 had it's days and needs upgrade."

Pros: "The crew were amazing, friendly, attentive and quick at everything they did"
Cons: "The entertainment screens were a little old and battered - scratched and all, which meant a reduced viewing experience"

Pros: "Nothing"
Cons: "Flight has now been cancelled twice. Communication by BA has been lacking. Flight now scheduled to leave 48 hours later than scheduled.See above"

Pros: "Standard BA flight."
Cons: "Delayed departure missed connecting flight. Had to rebook and travel via Munich to make meeting."

Cons: "Delayed 1hr after having been rebooked on that flight"

Pros: "I was traveling by British airways flight BA271 on 13 December 2017. The plane is old but comfortable. I was looking for USB pots I can't find it. Helpful crew and flight comfortable and landing was perfect. British always need to improve. Thanks"
Cons: "Flight was too long to reach Las Vegas"