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(Return)
Airports
Origin
Johor Bahru
RM 502
only
RM 502
Kuala Lumpur
RM 167
only
RM 167
Destination
Ho Chi Minh City
RM 167
only
RM 167
Sun, 7 Jan
KUL
SGN
2h 16m
Tue, 9 Jan
SGN
KUL
1h 55m
RM 167
Trip: 3 days
Overall 5.0 OK
Based on 12 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
KUL
MLE
OK 4.6

Good: cheap and on time. Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

SGN
KUL
Good 7.6

On this one particular leg of the flight from KUL to KIX, this has got to be the best looking crew ever in my 50+ years of flying, both male and female attendants. The girls are gorgeous, practically models. Almost makes up for the lack of on-board entertainment.

SIN
KUL
Mediocre 2.0

Duplicitous and sneaky policies. They tried to scam us out of $175 to check our luggage (it turns out we only should pay $16). Be careful.

MAA
KUL
Good 6.0

The flight was damn cold and freezing

CXR
KUL
OK 4.8

Flight was DELAYED twice. AK called it re-schedule, but with only 2 hours prior notification, it's purely DELAY. Poor coordination with airport, gate changed without proper notification.

Thu, 10 May
KUL
SGN
1h 55m
Mon, 14 May
SGN
KUL
1h 55m
RM 196
Trip: 5 days
Overall 5.5 OK
Based on 130 reviews
Boarding
6.0
Comfort
5.6
Crew
6.6
Entertainment
4.4
Food
4.8
SGN
DAD
OK 4.3

I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start.

Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it.

HAN
ICN
Mediocre 3.0

Provide 30kg of luggage allowance and at least a clear method for prepurchasing luggage allowance in your website

HAN
DAD
Mediocre 3.6

I don't like how the lineup was at check in. You go the counter to check in. Then go to another counter to limeuo again to pay for your bags. Then lineup again for checking in. Very frustrating and confusing. Flight was almost three hours delayed and they refused to change to earlier flight. Service was poor and staff spoke very limited English. Will try to avoid this airline in future. Not a great first time experience.

HAN
PUS
Excellent 8.3

Nothing too special to say here. One nice thing was that the lady that checked us in let us carry-on our overweight bags.

I wish they had in-flight entertainment, but it's not that big of a deal.

HAN
DAD
Excellent 10.0

Was on time and cheap.

I received a text saying the departure time was delayed 5 hours but that was not true. Don't know where or why the text.

Fri, 25 May
KUL
SGN
1h 55m
Thu, 31 May
SGN
KUL
1h 55m
RM 351
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 15 Apr
KUL
SGN
2h 00m
Thu, 19 Apr
SGN
KUL
2h 05m
RM 412
Trip: 5 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3 reviews
Boarding
7.2
Comfort
7.5
Crew
7.4
Entertainment
6.9
Food
6.8
HKG
KUL
Excellent 8.0

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

TPE
KUL
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

KUL
LGK
Good 6.3

The service is good in general.

The boarding process could be improved.

KUL
RGN
Good 6.3

The flight was over 5 hours delayed and they offered no compensation or extra meal.

BDO
KUL
OK 4.3

The airline

Fri, 26 Jan
KUL
SGN
1h 55m
Sun, 28 Jan
SGN
KUL
1h 55m
RM 220
Trip: 3 days
Overall 5.5 OK
Based on 130 reviews
Boarding
6.0
Comfort
5.6
Crew
6.6
Entertainment
4.4
Food
4.8
SGN
DAD
Mediocre 3.0

Cheap flights but u get what u pay for

2 delays of 10hrs

HAN
REP
OK 4.0

Relatively cheap but you get what you pay for.

They are super strict with the luggage, and you have to go through multiple steps. Operations are poor. Flight was delayed.

SGN
HAN
Mediocre 2.0

Nothing

HAN
DAD
Excellent 10.0

Was on time and cheap.

I received a text saying the departure time was delayed 5 hours but that was not true. Don't know where or why the text.

HAN
PUS
Excellent 8.3

Nothing too special to say here. One nice thing was that the lady that checked us in let us carry-on our overweight bags.

I wish they had in-flight entertainment, but it's not that big of a deal.

Thu, 11 Jan
KUL
SGN
2h 16m
Sun, 14 Jan
SGN
KUL
1h 55m
RM 225
Trip: 4 days
Overall 5.0 OK
Based on 12 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
MAA
KUL
Good 6.0

The flight was damn cold and freezing

KUL
DMK
OK 4.6

Good: cheap and on time. Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

CXR
KUL
OK 4.8

Flight was DELAYED twice. AK called it re-schedule, but with only 2 hours prior notification, it's purely DELAY. Poor coordination with airport, gate changed without proper notification.

KUL
SGN
Mediocre 3.0

The food

They didn't even put my bag on the plane, they left it in the transit airport in Kuala Lumpur. I got my bag 24 hours later.

KUL
SGN
Excellent 10.0

Easy and simple....hope it will be like this in the future flights as well....

Sun, 4 Feb
KUL
SGN
2h 16m
Tue, 6 Feb
SGN
KUL
1h 55m
RM 225
Trip: 3 days
Overall 5.0 OK
Based on 12 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
MLE
KUL
OK 4.3

Good: cheap Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

This one was also late

KUL
MLE
OK 4.6

Good: cheap and on time. Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

SIN
KUL
Mediocre 2.0

Duplicitous and sneaky policies. They tried to scam us out of $175 to check our luggage (it turns out we only should pay $16). Be careful.

KUL
SGN
Mediocre 3.0

The food

They didn't even put my bag on the plane, they left it in the transit airport in Kuala Lumpur. I got my bag 24 hours later.

RGN
KUL
Good 6.0

friendly cabin crew

delayed flights

Sat, 17 Feb
KUL
SGN
1h 55m
Sat, 24 Feb
SGN
KUL
1h 55m
RM 225
Trip: 8 days
Overall 5.5 OK
Based on 130 reviews
Boarding
6.0
Comfort
5.6
Crew
6.6
Entertainment
4.4
Food
4.8
REP
HAN
Good 6.0

The plane got me to my destination

1) I had to check in my bag (which in any other fight I took was a carry on) 2) I booked thru kayak via kiwi and it was impossible to make a change even though I requested the change 1 min after my booking (I called and emailed them several times without success) 3) there was a delay in the gate and we were not kept up to date

SGN
HAN
Mediocre 2.0

Nothing

REP
HAN
OK 5.0

Attendants gave the first three rows drinks, but didn't give the rest of the passengers anything.

REP
HAN
Mediocre 2.0

This airline was impossible to get in touch with. THey we're not at all accommodating to my request to change the flight time and sleazily rip you off with what is written in the small print.

SGN
DAD
OK 4.3

I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start.

Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it.

Sun, 4 Mar
KUL
SGN
2h 16m
Tue, 6 Mar
SGN
KUL
2h 00m
RM 225
Trip: 3 days
Overall 5.0 OK
Based on 12 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
KUL
SGN
Mediocre 3.0

The food

They didn't even put my bag on the plane, they left it in the transit airport in Kuala Lumpur. I got my bag 24 hours later.

RGN
KUL
Good 6.0

friendly cabin crew

delayed flights

KUL
MLE
OK 4.6

Good: cheap and on time. Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

SIN
KUL
Mediocre 2.0

Duplicitous and sneaky policies. They tried to scam us out of $175 to check our luggage (it turns out we only should pay $16). Be careful.

MLE
KUL
OK 4.3

Good: cheap Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

This one was also late

Tue, 13 Mar
KUL
SGN
2h 16m
Thu, 15 Mar
SGN
KUL
1h 55m
RM 225
Trip: 3 days
Overall 5.0 OK
Based on 12 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
CXR
KUL
OK 4.8

Flight was DELAYED twice. AK called it re-schedule, but with only 2 hours prior notification, it's purely DELAY. Poor coordination with airport, gate changed without proper notification.

SIN
KUL
Mediocre 2.0

Duplicitous and sneaky policies. They tried to scam us out of $175 to check our luggage (it turns out we only should pay $16). Be careful.

MLE
KUL
OK 4.3

Good: cheap Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

This one was also late

KUL
MAA
Mediocre 2.0

The plane didn't crash.

Boarding was late and terribly disorganized - just a person yelling row numbers who could barely be heard. The airline makes you pay for water, which is simply inhuman - at least cattle in transport are given free water from time to time. It was a five-hour flight at night but we couldn't put the seats back to relax - the exit row was behind us and they've got the seats crammed in so tight together that they don't give the exit row any extra room to accommodate this, like most airlines. There are ads plastered all over the storage compartments. Recorded announcements threatened us with dire consequences if we stole the life vests (is that a thing people do?!). Everything looks cruddy, dingy and old. It feels like a cheap city bus, but in the air. At the end of the flight the crew walked through fumigating the cabin with spray cans of who-the-hell-knows-what and we had to breathe THAT in. We won't even consider Air Asia again unless there are literally no other possible choices. Just awful.

KUL
SGN
Mediocre 3.0

The food

They didn't even put my bag on the plane, they left it in the transit airport in Kuala Lumpur. I got my bag 24 hours later.

Thu, 1 Feb
KUL
SGN
1h 55m
Sun, 4 Feb
SGN
KUL
1h 55m
RM 261
Trip: 4 days
Overall 5.5 OK
Based on 130 reviews
Boarding
6.0
Comfort
5.6
Crew
6.6
Entertainment
4.4
Food
4.8
HAN
DAD
Excellent 10.0

Was on time and cheap.

I received a text saying the departure time was delayed 5 hours but that was not true. Don't know where or why the text.

SGN
HAN
Mediocre 2.0

Nothing

SGN
DAD
OK 4.3

I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start.

Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it.

HAN
REP
OK 4.0

Relatively cheap but you get what you pay for.

They are super strict with the luggage, and you have to go through multiple steps. Operations are poor. Flight was delayed.

HAN
ICN
Mediocre 3.0

Provide 30kg of luggage allowance and at least a clear method for prepurchasing luggage allowance in your website

Tue, 12 Dec
KUL
SGN
2h 16m
Tue, 2 Jan
SGN
KUL
1h 55m
RM 229
Trip: 22 days
Overall 5.0 OK
Based on 12 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
SGN
KUL
Good 7.6

On this one particular leg of the flight from KUL to KIX, this has got to be the best looking crew ever in my 50+ years of flying, both male and female attendants. The girls are gorgeous, practically models. Almost makes up for the lack of on-board entertainment.

SIN
KUL
Mediocre 2.0

Duplicitous and sneaky policies. They tried to scam us out of $175 to check our luggage (it turns out we only should pay $16). Be careful.

KUL
SGN
Mediocre 3.0

The food

They didn't even put my bag on the plane, they left it in the transit airport in Kuala Lumpur. I got my bag 24 hours later.

MLE
KUL
OK 4.3

Good: cheap Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

This one was also late

CXR
KUL
OK 4.8

Flight was DELAYED twice. AK called it re-schedule, but with only 2 hours prior notification, it's purely DELAY. Poor coordination with airport, gate changed without proper notification.

Fri, 29 Dec
KUL
SGN
1h 55m
Tue, 2 Jan
SGN
KUL
1h 55m
RM 269
Trip: 5 days
Overall 5.5 OK
Based on 130 reviews
Boarding
6.0
Comfort
5.6
Crew
6.6
Entertainment
4.4
Food
4.8
SGN
DAD
OK 4.3

I waited 30 minutes in one line just to ask a question about luggage weight. A staff member told me to switch to another line next to me. I asked her three times if she was sure I should change lines. She insisted I move, only to wait in another line for 20 more minutes! There WAS NO ONE WORKING AT THE COUNTER! I found her again and she told me to switch. To another long line next to me and I had enough. I had to yell at her and make it clear that I was not going to wait another minute. I said I am going to the front and I’ll be next. I asked my ONE question about weight. It took 15 seconds and she should have handled it for me from the start.

Staff that doesn’t listen and just points to a line when she demonstrated that she speaks some English. Don’t treat foreigners like idiots. They are generally very smart and have a valid question. Learn to LISTEN to your customers. A customer complaint is a gift. It’s up to you what you do with it.

HAN
DAD
Mediocre 3.6

I don't like how the lineup was at check in. You go the counter to check in. Then go to another counter to limeuo again to pay for your bags. Then lineup again for checking in. Very frustrating and confusing. Flight was almost three hours delayed and they refused to change to earlier flight. Service was poor and staff spoke very limited English. Will try to avoid this airline in future. Not a great first time experience.

SGN
HAN
Mediocre 2.0

Nothing

REP
HAN
Good 6.0

The plane got me to my destination

1) I had to check in my bag (which in any other fight I took was a carry on) 2) I booked thru kayak via kiwi and it was impossible to make a change even though I requested the change 1 min after my booking (I called and emailed them several times without success) 3) there was a delay in the gate and we were not kept up to date

HAN
ICN
Mediocre 3.0

Provide 30kg of luggage allowance and at least a clear method for prepurchasing luggage allowance in your website

Tue, 3 Apr
KUL
SGN
2h 00m
Fri, 6 Apr
SGN
KUL
1h 55m
RM 237
Trip: 4 days
Overall 5.0 OK
Based on 12 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
MLE
KUL
OK 4.3

Good: cheap Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

This one was also late

SGN
KUL
Good 7.6

On this one particular leg of the flight from KUL to KIX, this has got to be the best looking crew ever in my 50+ years of flying, both male and female attendants. The girls are gorgeous, practically models. Almost makes up for the lack of on-board entertainment.

KUL
SGN
Mediocre 3.0

The food

They didn't even put my bag on the plane, they left it in the transit airport in Kuala Lumpur. I got my bag 24 hours later.

KUL
SGN
OK 5.6

Cabin crew were professional and courteous. I like the boarding at rear of airplane first

For me, the seats a were uncomfortable. No lower back support.

CXR
KUL
OK 4.8

Flight was DELAYED twice. AK called it re-schedule, but with only 2 hours prior notification, it's purely DELAY. Poor coordination with airport, gate changed without proper notification.

Sat, 30 Dec
KUL
SGN
1h 55m
Thu, 4 Jan
SGN
KUL
1h 55m
RM 302
Trip: 6 days
Overall 5.5 OK
Based on 130 reviews
Boarding
6.0
Comfort
5.6
Crew
6.6
Entertainment
4.4
Food
4.8
REP
HAN
OK 5.0

Attendants gave the first three rows drinks, but didn't give the rest of the passengers anything.

REP
HAN
Mediocre 2.0

This airline was impossible to get in touch with. THey we're not at all accommodating to my request to change the flight time and sleazily rip you off with what is written in the small print.

HAN
ICN
Mediocre 3.0

Provide 30kg of luggage allowance and at least a clear method for prepurchasing luggage allowance in your website

SGN
HAN
Mediocre 2.0

Nothing

SGN
DAD
Mediocre 3.0

Cheap flights but u get what u pay for

2 delays of 10hrs

Thu, 1 Mar
KUL
SGN
2h 05m
Tue, 6 Mar
SGN
KUL
2h 00m
RM 253
Trip: 6 days
Overall 5.0 OK
Based on 12 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
KUL
MAA
Mediocre 2.0

The plane didn't crash.

Boarding was late and terribly disorganized - just a person yelling row numbers who could barely be heard. The airline makes you pay for water, which is simply inhuman - at least cattle in transport are given free water from time to time. It was a five-hour flight at night but we couldn't put the seats back to relax - the exit row was behind us and they've got the seats crammed in so tight together that they don't give the exit row any extra room to accommodate this, like most airlines. There are ads plastered all over the storage compartments. Recorded announcements threatened us with dire consequences if we stole the life vests (is that a thing people do?!). Everything looks cruddy, dingy and old. It feels like a cheap city bus, but in the air. At the end of the flight the crew walked through fumigating the cabin with spray cans of who-the-hell-knows-what and we had to breathe THAT in. We won't even consider Air Asia again unless there are literally no other possible choices. Just awful.

KUL
SGN
OK 5.6

Cabin crew were professional and courteous. I like the boarding at rear of airplane first

For me, the seats a were uncomfortable. No lower back support.

KUL
MLE
OK 4.6

Good: cheap and on time. Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

KUL
SGN
Mediocre 3.0

The food

They didn't even put my bag on the plane, they left it in the transit airport in Kuala Lumpur. I got my bag 24 hours later.

SGN
KUL
Good 7.6

On this one particular leg of the flight from KUL to KIX, this has got to be the best looking crew ever in my 50+ years of flying, both male and female attendants. The girls are gorgeous, practically models. Almost makes up for the lack of on-board entertainment.

Fri, 29 Dec
KUL
SGN
2h 16m
Tue, 9 Jan
SGN
KUL
2h 00m
RM 257
Trip: 12 days
Overall 5.0 OK
Based on 12 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
SGN
KUL
Good 7.6

On this one particular leg of the flight from KUL to KIX, this has got to be the best looking crew ever in my 50+ years of flying, both male and female attendants. The girls are gorgeous, practically models. Almost makes up for the lack of on-board entertainment.

CXR
KUL
OK 4.8

Flight was DELAYED twice. AK called it re-schedule, but with only 2 hours prior notification, it's purely DELAY. Poor coordination with airport, gate changed without proper notification.

KUL
SGN
Excellent 10.0

Easy and simple....hope it will be like this in the future flights as well....

MLE
KUL
OK 4.3

Good: cheap Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

This one was also late

KUL
SGN
Mediocre 3.0

The food

They didn't even put my bag on the plane, they left it in the transit airport in Kuala Lumpur. I got my bag 24 hours later.

Mon, 12 Feb
JHB
SGN
9h 05m
Wed, 28 Feb
SGN
JHB
10h 25m
RM 502
Trip: 17 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 19 May
KUL
SGN
2h 05m
Mon, 21 May
SGN
KUL
1h 55m
RM 261
Trip: 3 days
Overall 5.0 OK
Based on 12 reviews
Overall
6.6
Boarding
6.7
Comfort
6.3
Crew
7.0
Entertainment
5.3
Food
5.9
KUL
SGN
Excellent 10.0

Easy and simple....hope it will be like this in the future flights as well....

SGN
KUL
Good 7.6

On this one particular leg of the flight from KUL to KIX, this has got to be the best looking crew ever in my 50+ years of flying, both male and female attendants. The girls are gorgeous, practically models. Almost makes up for the lack of on-board entertainment.

SIN
KUL
Mediocre 2.0

Duplicitous and sneaky policies. They tried to scam us out of $175 to check our luggage (it turns out we only should pay $16). Be careful.

KUL
SGN
Mediocre 3.0

The food

They didn't even put my bag on the plane, they left it in the transit airport in Kuala Lumpur. I got my bag 24 hours later.

KUL
DMK
OK 4.6

Good: cheap and on time. Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be.

Thu, 15 Feb
KUL
SGN
1h 55m
Sun, 18 Feb
SGN
KUL
1h 55m
RM 518
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
*
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