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Staff very helpful and knowledgeable... enjoyed my flight! Thank you so much!

Nothing...everything was perfect!

Late flight, not enough announcements

Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out.

An apppology for a start and hopefully some compensation

Staff was very attentive and well trained! Arrived without any delays. Everything was great!

Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Service and comfort with blanket, and entertainment movies.

Luggage collection rather late in Bali.

Leg space and good arm rest

No in flight entertainment (movies)

Good service and good plane.

Good on the plane and in the business class lounge was excellent

Malaysian airlines airport crew at least tried to get us back to Singapore.

Malaysian airlines did not offer us any incentives or better seats after removing us from our flight. We were seated separately and all in the middle row.

Crew were awesome. Could not do enough for you. Very personable too!

Security at Adelaide very slow and under resourced.

I request for extra water but I was just given the glass which was on my tray. The Stewart told me he would come back but never did... not very nice One Air Asia, sûre you have to pay for the drink but you don't stay thirsty, and finally ticket is much cheaper...

Being updated of the status of flight periodically

Airport was crowded. As many other flights were delayed too.

More than 3h late, no information, gate close (we had to wait in the corridor), nothing to drink during the flight. And I had to pay 80RM just to travel with my umbrella,

Staff was very attentive and well trained! Arrived without any delays. Everything was great!

The flight was delayed today for half an hour

Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out.

An apppology for a start and hopefully some compensation

Late flight, not enough announcements

On time.. .short flight

Cramped seats

Quick easy and simple. Staff were very friendly.

Quick easy and simple. Staff were very friendly.

Staff was very attentive and well trained! Arrived without any delays. Everything was great!

Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats

Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all

I was facing lot issues with my baggage as they dropped my baggage at malashiya instead of dropping at my final destination

On time.. .short flight

Cramped seats

Staff very helpful and knowledgeable... enjoyed my flight! Thank you so much!

Nothing...everything was perfect!

More than 3h late, no information, gate close (we had to wait in the corridor), nothing to drink during the flight. And I had to pay 80RM just to travel with my umbrella,

The cabin crews were friendly and helpful.

Both flights that I boarded got delayed but no assurance or informed by staffs on what time it might take to arrived.

Being updated of the status of flight periodically

Airport was crowded. As many other flights were delayed too.

Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats

Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all

Late flight, not enough announcements

More than 3h late, no information, gate close (we had to wait in the corridor), nothing to drink during the flight. And I had to pay 80RM just to travel with my umbrella,

Service and comfort with blanket, and entertainment movies.

Luggage collection rather late in Bali.

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Same as previous, no fuss.

Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Staff was very attentive and well trained! Arrived without any delays. Everything was great!

Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats

Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all

Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out.

An apppology for a start and hopefully some compensation

On time.. .short flight

Cramped seats

Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out.

An apppology for a start and hopefully some compensation

Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats

Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all

Late flight, not enough announcements

Staff very helpful and knowledgeable... enjoyed my flight! Thank you so much!

Nothing...everything was perfect!

The flight was delayed today for half an hour

I was facing lot issues with my baggage as they dropped my baggage at malashiya instead of dropping at my final destination

Quick easy and simple. Staff were very friendly.

Staff very helpful and knowledgeable... enjoyed my flight! Thank you so much!

Nothing...everything was perfect!

Being updated of the status of flight periodically

Airport was crowded. As many other flights were delayed too.

More than 3h late, no information, gate close (we had to wait in the corridor), nothing to drink during the flight. And I had to pay 80RM just to travel with my umbrella,

Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out.

An apppology for a start and hopefully some compensation

On time.. .short flight

Cramped seats