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Cons: Refurbishment of the seats

Cons: Reservation online

Pros: The schedule on time

Pros: Only 15 minutes late, could have been worse

Cons: I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed.

Pros: somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again.

Cons: my expectations were more than met.

Pros: Nothing

Cons: Flight had a new schedule without prior notice We're unable to take this flight. Did not get any refund

Pros: Getting out of the plane

Cons: getting in the plane. No working tablet. Poor food.

Pros: food, service

Cons: nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal.

Pros: plane was new and captain was professional

Cons: plane was badly late and the boarding process was poorly coordinated

Pros: Staffs are nice, food is good

Cons: Delay 50’ without anouncing

Pros: The crew were not visible and didn't offer any assistance

Cons: An offer of a snack as we paid a high price for the econom y flight

Cons: Reservation online

Cons: the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone

Pros: Nothing. It's cheap and really not because you pay for everything extra.

Cons: Rude customer service. Baggage cost more than the flight.

Pros: correct priority of boarding respected luggage handling very fast

Cons: quality of food

Cons: For some unknown reason, Kiwi.com booked this as a self-connecting trip and now my luggage is missing (didn't connect). In addition, they CHECKED IN FOR ME and selected middle seats. I am incredibly unsatisfied with this service and disappointed in my kayak experience as a result.

Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

Pros: Proactively checking the boarding pass to shorten que of the boarding process.

Cons: Delayed

Pros: The seats are more comfortable compared to the other budget airlines.

Cons: The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

Pros: Good service and good plane.

Cons: this is the first international flight that charges you money for everything on board. hungry? purchase food. thirsty? pay for the water as well. even for the check-in luggage, you have to pay. so pay a little more and book a nicer-better airline. the crew is not professional and does not understand how to talk to clients properly. I am well aware of the fact that clients are often over demanding in the services they are being provided and rarely appreciative of the crew that does everything to make your journey pleasant. However on all the four Airasia flights from Delhi Kuala Lumpur Phuket, the overall attitude of the crew members was not nice.

Pros: Smooth boarding

Cons: Leg room

Pros: Nothing. It's cheap and really not because you pay for everything extra.

Cons: Rude customer service. Baggage cost more than the flight.

Cons: Delayed flight

Cons: No beer or wine served on this international flight.

Cons: Delayed with no announcements or explanation.

Pros: We were fed on a two-hour domestic flight. Crew were professional and the plane was nice and clean.

Cons: Boarding was behind schedule and we arrived slightly late.

Pros: The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!

Cons: Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them

Pros: The food was good. The service very good. Check in was so fast.

Cons: Internet charge was very expensive and electrical outlet could not hold my charger. It kept falling out

Cons: You can choose your seat but when you pay you can choose a seat and I don’t like this

Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Cons: Could not recline chair

Pros: A nice experience overall. Flight was quiet so plenty of personal space.

Pros: I have flown Malindo before and I have been happy about tbeir customer service.

Cons: 3 security checks in KL for transit Crew not interested in English speaking passengers Again our company will not fly with malindo if there is a choice

Pros: Can print boarding pass on own and bring to airport and straight away walk to hate with the self printed boarding pass.

Cons: No kiosk to self print boarding pass at airport... This trip flight from SZB was postponed and flight from PEN was pushed out.

Pros: All went Well, no delays, good service.

Pros: Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad

Cons: Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS

Pros: Crew is ok, accommodating, entertainment system ok, food ok.

Cons: level up on the service, I think MH needs to take a second look at the whole company in terms of culture and level of service.

Pros: Price were amongst the cheapest

Cons: Terrible cabin cleaness and rude crew members. Nothing matches the Malaysian hospitality promoted.

Cons: Baggage problems in transit

Pros: Nothing

Cons: Nothing

Cons: I didn’t have any food so am unable to comment on this

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS

Pros: Comfortable seats. Everything was on time. Friendly crew.

Pros: Staffs are nice, food is good

Cons: Delay 50’ without anouncing

Pros: We love how they service food and drink.

Cons: There were a lot of things which you need to know like send flighting schedule, visa to get in Canada, and depart and arrive on time so we can flight next stop. Also, make sure all luggages of customer will delivery directly to last stop if the tickets includes this things.

Cons: Departing on time, boarding more organized fashion.

Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

Cons: Crew was non-service minded, more concerned about themselves, with no crew member trying to assist english speaking passengers If the option is paying more and flying with another airline..

Pros: The seats are more comfortable compared to the other budget airlines.

Cons: The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

Pros: It was on time there was plenty of space for carry-ons

Cons: The staff yelled at passengers and at two points hig me (hard) in the head with luggage and an elbow)

Cons: I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips

Pros: Pilot

Cons: Boarding process Delayed flight

Pros: Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous

Pros: Crew were kindly

Cons: Seats can be more comfortable

Pros: Comfort

Pros: Crew

Cons: Slow check-in not very comfortable seats and food was awful.

Pros: Everything was great.

Cons: Everything was up to part

Pros: Only 15 minutes late, could have been worse

Cons: I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed.