Disorganized boarding, pretty dated interior.
Flight was three hours late, worse things is flight attendant said no drinking water available only juice
Shaking a lots... Snacks are too poor...
The price. Biman Bangladesh offers the best fares which is the only reason anyone would choose to fly with them.
Biman bangladesh airlines are consistently late. Almost all of their employees display laziness. Check-in and boarding are never easy or pleasant.
We hit bad turbulence just up from Calcutta. But the pilot used his skills to get us to a new altitude and the flight smoothed out. Kudos to the captain and his crew. Good job.....................I don't like that we paid good money for the flight and flew on a Bombardier Dash-8 rather than a Boeing 737-800 like on the way to Calcutta.
Snack was really bad (white bread, mystery filling) and some dry cake. They could do better. Maybe shingara or chanachur, or even peanuts. Or even potato chips.............I liked that the flight departed on time.
There was not proper management for boarding n check in on Colombo airport, eventhough I was traveling in business class I had not been treated as priority customer.
Colombo to Male & vice versa by Sri Lankan airlines has been very disappointing to be polite with regard to disgusting food served by them in small cardboard box with no choices whatsoever unlike a standard career nor what they practiced in the past by serving real food chics, not even a cup of tea or copy. Disgracely shocking practice by a national career & not by any means budget airline. Previously Mihiri Air served even better choice of food & drink at moderate prices but price of ticket was at least 50% cheaper. SL Govt with SLA With no regard for passenger comfort nor giving them a reasonabl deal on his sector should be condemned & boycotted. As a regular traveler I will look at Emirates as a better airlines despite with a different time slots still would be cheaper & value FO money. Wake up Sri Lankan Airlines from your slumber
Food of course
New aircraft from Cok - Colombo. Colombo-Doha was also good flight. Check-in and lounge at both Cok and Colombo were good
Colombo - Doha flight service not as not good. Delay in serving food and drinks. Bread served after I completed my dinner. No water supplied. Food menu need to update once in three months at least. Since last six months or more it is the same food menu. Same thing with the entertainment, movies need to be updated once in six months.
Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English.
Loved the food, service, equipment, and AVOD.
We’re not the seller
At KAYAK we don’t set prices, so it’s not possible for us to guarantee what other companies are selling.
We aggregate tons of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we don't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car hires can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find on occasion that certain prices are no longer available.
More questions or if you have a bad price to report to us
Please send us an email and someone from our team will get back to you promptly.