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Pros: You can check-in luggage for free. Not like Airasia

Cons: Delays, of course.

Pros: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Cons: The food is rather meh, does not stand out

Pros: A nice experience overall. Flight was quiet so plenty of personal space.

Cons: Turbulence

Pros: Yes indeed. Polite and listening.

Cons: Snacks at the beginning, dessert, and inflight duty free.

Pros: The crew were very good and attentive.

Cons: Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day.

Pros: Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked

Cons: Worst was slow moving line at Melbourne. Not enough check ins. Missed the tail and fuselage cameras on 780 and 750. Seat covers look cheap and worn. Coffee and orange flavour not best. Screens not best eg Cathay and Qatar. Women cabin crew good to dress islamic but too restrictive. No t easy th o hear captain messages. Seat design only average. Bandar airport ver y beautiful but need better restaurant.

Pros: Same as outbound flight.

Cons: Same as outbound flight.

Pros: A nice experience overall. Flight was quiet so plenty of personal space.

Pros: I was very impressed given it is a budget airline.

Pros: In flight meal.

Cons: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pros: I have flown Malindo before and I have been happy about tbeir customer service.

Pros: Service, food served.

Cons: Economy class legroom is too tight and not comfortable.

Pros: None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay.

Pros: New Boeing 787, crew very tidy and efficient.

Cons: The change over in Dubai for crew change. Shame we have to leave the aircraft and re-board. The entertainment kept playing up and the choice of films was not brilliant.

Pros: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.

Cons: On this flight, honestly cant think of any.

Pros: Excelent

Cons: I recomended yo my friend

Pros: Crew was okay

Cons: Did not get the food I chose. Seats were not clean and clumsy

Pros: Crew was attentive.

Cons: The entertainment was rather limited.

Cons: Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO.

Pros: Very pleasant and helpful

Cons: All good

Pros: The crew was very polite and professional.

Cons: There could be more legroom.

Pros: Great customer service, great and always smiling crew, wonderful flight

Cons: the food options need to be more. an option with steamed rice should always be available

Pros: They were very supportive.. Thanks.

Pros: Service, food served.

Cons: Economy class legroom is too tight and not comfortable.

Pros: Still an affordable choice to fly from Brunei direct to Australia.

Cons: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.

Pros: Very nice flight and very comfortable with extra leg room

Pros: Service with a smile. Great manners.

Cons: Nothing. Great crew, food, flight.

Pros: The crew was terrific. Always smiling and helpful.

Cons: If you need more space economy is a tight fit. It would be better to upgrade.

Pros: Crew was okay

Cons: Did not get the food I chose. Seats were not clean and clumsy

Pros: Kindy flight attedances,,smooth boarding,,delicious food

Cons: Nothing

Pros: One of the best seating I have ever had. Compared to Emirates the seat was spacious.

Cons: Food was good but was not full compared to emirates.

Pros: Comfortable seats

Cons: Can improve food.

Pros: Price

Cons: Transiy in Brunei airport there is nothing to do at all.

Pros: No problem

Cons: Service can b warmer Practically no entertainment, just a common screen

Pros: Best crew I have ever had

Cons: Leg room is too small.

Pros: Nice crew, surprisingly fresh food.

Cons: Very cramped seating.

Pros: The seats were smaller which is fine for a 1.5 hr flight but if I had to compare it to the first leg of the trip, these things stick out.

Cons: The flight time seemed late. The plane was already there, the airport was empty and the gate was full. It would’ve been nicer if it was a little earlier, although getting through customs again might not be as easy for some people on a 3 hour layover?

Pros: Good food and entertainment

Cons: Timely

Pros: Great crew and comfortable sear

Cons: Older plane so entertainment system left a bit to be desired

Pros: Seats are spacious even for economy class.

Cons: None

Pros: Superb service.

Cons: Meals were average for airlines

Pros: The crew were excellent

Cons: Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly.

Pros: Crew will do anything to help

Cons: I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland

Pros: Boarding was organized

Cons: Vegetarian food wasn’t great

Pros: Price were amongst the cheapest

Cons: Terrible cabin cleaness and rude crew members. Nothing matches the Malaysian hospitality promoted.

Pros: Everything was really good

Cons: But the flight left and arrived 30 minn late!

Cons: The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies.

Pros: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!

Pros: Best crew I have ever had

Cons: Leg room is too small.

Pros: They were able to accommodate my request to move to an aisle seat

Cons: Sticklers for luggage weight and the plane was small

Pros: The cabin crew were very friendly, organised and polite.

Cons: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.

Cons: More leg room and space between seats is needed.

Cons: Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone.

Pros: New screens new seats and very modern

Cons: Flight delay could’ve been shorter.

Pros: Some crew not attentive at all. Had to request a few times before service was provided. Seats comfortable enough.

Cons: Some Crew a bit slack. And slow service

Pros: okayish

Cons: Delay could be complimented by faster speed

Pros: The crew was amazing

Pros: SQ always the best service

Pros: I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit.

Cons: Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA.