The crew was very nice, TV monitors were nice and the plane ride was comfortable.
No alcohol served on board (for those of you that like a night cap to sleep on the plane)
I would like my refund from Saudi, or another flight to a destination of my choice in business class!
Entertainment, quality of economy class, leg room compared to many large airlines, extremely quite B-787 Dreamliner, flight attendant were super flexible and friendly.
I guess both Manchester & Jeddah airports suffer from Dated old buildings and both use Buses to transport passengers to and from plane.
Had to make an emergency landing in Riyad for some reason, which delayed the flight for over an hour.
Plane was only a quarter full, so plenty of room to stretch out!
One and a half hour delay due to late departure from Gatwick. Food very average and entertainment system and choice of films, poor.
Wifi Opportunity to purchase snacks More food/drink service More attention to picking up trash after services
The crew was friendly and professional
My monitor didn’t work and I asked about it twice. Two crew members said they would look into it but it never got reset.
It took FOREVER to get our boarding passes. We did wind up checking our bags, but there was no option to do self check and have boarding passes printed at a kiosk, so everyone had to go through the line and the line was incredibly slow. There were just as many lines for people who had checked in online and just needed to drop their bags - this made no sense to me! There should only have been one line for that and the rest should have been dedicated to getting the rest of the passengers checked in.
Everything. Thank you and keep up the great work
My seat was broken.
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