Find cheap flights from Penang to Asia

Find cheap flights from Penang to Asia

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Good to know

Low season

SeptemberBest time to beat the crowds (7% less expensive on average)

High season

DecemberMost popular time to fly (25% more expensive on average)

Average price (return flight)

RM 1,361(avg. price over the last 2 weeks)

Good deal (return flight)

RM 474or less

Good deal one-way

RM 296or less

Top tips for finding cheap flights to Asia

  • Looking for a cheap flight? 25% of our users found tickets from Penang to Asia for the following prices or less: to Kota Kinabalu RM 190 one-way - RM 415 round-trip, to Medan RM 96 one-way - RM 221 round-trip, to Langkawi RM 58 one-way - RM 128 round-trip
  • Book at least 4 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly to Asia is April.
  • Morning departure is around 28% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking Asia flights

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Top 5 airlines serving Penang Intl to Asia

Scores according to KAYAK customer reviews

7.2
Malindo Air
Overall score based on 148 reviews
7.3
Boarding
7.5
Comfort
7.5
Crew
6.8
Entertainment
6.8
Food
Airline reviews

Pros: "Very smooth and easy process boarding and taking off"
Cons: "No entertainment"

Cons: "delayed landing because of chinese reasons"

Cons: "delayed 2 times."

Pros: "The crew are ok. They should find jobs with other, better airlines."
Cons: "Flight delayed on both legs. Delay management horrible, call centre was worse."

Pros: "Average flight"
Cons: "Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!"

Pros: "Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient."
Cons: "Flight wasn't on time to and from HKG."

Pros: "The staff were very kind, the seat had a great amount of leg room."
Cons: "There was no alcohol on the flight."

Pros: "Getting out of the plane"
Cons: "getting in the plane. No working tablet. Poor food."

Pros: "Crews are nice."
Cons: "Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad."

Cons: "The airline"

Pros: "For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping)."
Cons: "Nothing."

Pros: "The service is good in general."
Cons: "The boarding process could be improved."

Pros: "The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance."
Cons: "The food is rather meh, does not stand out"

Cons: "The flight was over 5 hours delayed and they offered no compensation or extra meal."

Cons: "Cramped seats"

Pros: "Leg space and good arm rest"
Cons: "No in flight entertainment (movies)"

Pros: "The seats are more comfortable compared to the other budget airlines."
Cons: "The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies."

Pros: "I have flown Malindo before and I have been happy about tbeir customer service."

Pros: "In flight meal."
Cons: "Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again."

Pros: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Cons: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Pros: "Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty."
Cons: "The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight."

Pros: "Service and comfort with blanket, and entertainment movies."
Cons: "Luggage collection rather late in Bali."

Pros: "Same as previous, no fuss."

Pros: "No fuss, well organised."

Pros: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"
Cons: "Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!"

Pros: "Ease of booking and 30kg baggage allow all included in quoted flight cost"
Cons: "Food quality appears to be falling down in variety and quality"

Cons: "Turbulence"

Pros: "Good service and good plane."

Pros: "food, service"
Cons: "nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal."

Pros: "You can check-in luggage for free. Not like Airasia"
Cons: "Delays, of course."

Pros: "The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well."

Pros: "I was very impressed given it is a budget airline."

Pros: "somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again."
Cons: "my expectations were more than met."

Pros: "Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost."

Pros: "Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!"

Pros: "Read trip advisor Will never use them again They will have an accident and it will be their fault"

Pros: "something"
Cons: "something"

Pros: "Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food."

Pros: "The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well."

Cons: "There are small snack & water given previously, but now only water."

Cons: "Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service"

Pros: "Nothing"
Cons: "Flight had a new schedule without prior notice We're unable to take this flight. Did not get any refund"

Pros: "Proactively checking the boarding pass to shorten que of the boarding process."
Cons: "Delayed"

Cons: "Cabin very hot. Aircond broken??"

Pros: "Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air."
Cons: "Nothing"

Pros: "Nothing"
Cons: "Evrything"

Pros: "Pretty on time"

Pros: "Good legroom and friendly crew"
Cons: "They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out"

Pros: "Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley."
Cons: "No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!? 15 minute delay, understandable. Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job."

Cons: "Dinner was only one piece of pizza That’s it"

Cons: "MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing."

Cons: "Business class boarding could have been more organized. Was sent to the gate too early from lounge"

Cons: "The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most"

Pros: "First time on Malaysian. At least we didn’t disappear. All was okay except for the meal on the flight to Saigon. I’m not one to complain about airline food but the “meal” served was execrable, possibly the worst in 65 years of flying. And no alcohol on an international flight was niggardly in my estimation.. The flight from Penang to KL they had the cheek to serve a tiny cup of fake orange juice. I will avoid Malaysian in the future."
Cons: "Please see what above."

Cons: "very delayed flight in addition slow flying what should have taken 52 minutes ended 1 hour 20 min to add to that poor cabin crew management of Business Class disembarking excruciating slowly added another delay of 20 minutes!"

Pros: "Luggage allowance."

Pros: "Helping and immediate response."

Pros: "The MAS stewardess was really nice & helpful"
Cons: "Everything was perfect"

Pros: "Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad"
Cons: "Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS"

Pros: "Everything was good about this flight"
Cons: "They need to have at least 5 to 10 vegetarian meal on board."

Pros: "the crew was flexible enough to allow change of seat to emergency exit after takeoff. Some of the crew are friendly, but not all."
Cons: "the seats. I am 5'9 tall and my knees are touching the seat in front of me. Entertainment system needs to be upgraded. Food is so-so. Overall, MH flights, not just this recent one was just what was expected as the bare minimum."

Pros: "The airline better than the budget ariline"
Cons: "The agency that booked through not so cooperative and complicated"

Cons: "Seat, food, service"

Cons: "cabin not so clean, no foot rest. But crew good service."

Pros: "Friendly staff, smooth ride, easy boarding"

Pros: "Friendly crew. Comfortable and quiet flight"
Cons: "Dinner service slow"

Pros: "The seat I got was certainly comfortable enough."
Cons: "The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL."

Pros: "The crew were nice and good entertainment"
Cons: "Got delayed in kuala lumpa for nearly 5 hours with Not many updates fir us to know what’s happening then they left my luggage there and still don’t have it 15 hours later"

Pros: "Very quick transfer of my luggages in KL"

Cons: "Crews were only thinking of completing their tasks. I had been standing for 10 minutes in order to have the crews gave way. They were cleaning post lunch. I was told to wait till they were done."

Cons: "For 50 min flight we waited 45 mins in taxi"

Pros: "Web checkin and Baggage Drop were precise which saved time. Few passengers do not matter these two (2) important features but this is efficiency to a minimum!"
Cons: "None"

Pros: "The crew was very pleasant and professional. . The food bland but warm. But the seats were microscopic"
Cons: "Seats were tiny. My knees pressed to seat in front of me. I’m 73 inches tall"

Pros: "The cabin crew."
Cons: "Again, incorrect information of boarding gate."

Cons: "Economy class seats are getting tighter and smaller. When person in front reclines the seat you do not have much moving space left"

Pros: "Rapid boarding"
Cons: "Food was not very nice"

Pros: "The service"
Cons: "The food"

Pros: "Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok."
Cons: "Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things"

Pros: "Cabin crew, smooth flying"
Cons: "Nothing"

Pros: "Not much. Probably only the check in from.Phnom Penh. Haha checked through to Melb"
Cons: "Couldn't check in online to secure reserved preferred seat section. No boarding passes printed on long haul section. Fight delayed, arrival delayed. No terminal parking for aircraft, which meant catching a bus to terminal. Not impressed at all. Why bother with frequent flyer class if it's not going to apply at all as business flyers."

Pros: "We like to thank you for all your staff are good taking for all of us. We would like to make recommends it to all our friends. May the Living Lord and our Almighty God bless you, your staffs and your business abundantly! Amen!"

Pros: "Gate area was good, boarding quick and arrived on time. Crew very pleasant."
Cons: "Poor quality food especially the breakfast "snack". Unable to take water on board and tiny serves of water and other drinks left us dehydrated. Far too many ads at the start of entertainmen. Repeated for each selection."

Pros: "Food, entertainment, staff and confort all up to the usual MAS standard"
Cons: "Plane was 45min late departing and I was meeting my partner connecting in KL. There was supposed to be a 2 hour layover - instead we almost missed my flight. Fortunately, he was able to hold the plane and I made it. My baggage didn't though - and was only delivered to the hotel at midnight after a convoluted process claiming it at Tan Son Nhat Airport. Not really good enough given we paid extra in order to be able to travel together. Pick up your game MAS - 2 planes out of the sky and you won't regain customers like this!"

Pros: "1) Not to squashy and more spacious than I thought. 2) The interior of aircraft seemed reasonably modern and up-to-date rather than old and miserable with stained seats and carpets. 3) the in-flight entertainment was better than I thought"
Cons: "I tried the seafood pasta and it was horrible!"

Cons: "I fell asleep during the meal serving. Instead of waking me up or putting my meal on my tray, it wasn't served at all."

Pros: "The flight surprisingly arrived ahead of schedule :)"
Cons: "The food, at least it was better than the food out of KUL"

Pros: "This was a comfortable flight with nice staff and great food and entertainment choices"
Cons: "No 12 1/2 hour flight can be ideal but this was good deal."

Pros: "Newer B737-800 aircraft Improved entertainment system Drinks"
Cons: "Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor"

Pros: "Yeah it's fine journey and we love to travel in Malaysia airlines And last but not least it's nice journey"
Cons: "Nothing"

Cons: "Check in counter personnel were very slow. They did not know proper immigration rules. They made me wait for 30 minutes while they verified with immigration on something I had already told them. I had to rush through immigration and security to ensure I made the flight on time. Added stress as a customer."

Cons: "Flight networkintl booked our tickets very late later mistake in name , faces lot of difficulties in boarding every time..."

Pros: "Routing convenience if you are heading to Kuala Lumpur."
Cons: "Business class service falls short of other comparable airlines. Extensive auction of business class seats packs the cabin resulting in full fare passengers not getting a service representative of the class fare. Wines offered could be better."

Pros: "Short trip 50 mins"

Cons: "our vegan food was not provided"

Pros: "The food was nice."
Cons: "Nothing special on this flight. Entertainment system didn't actually work at the beginning for everyone on board and had to be rebooted. you would think everything would be thoroughly checked prior to a flight. It started to work about an hour later into the flight."

Cons: "Only 3 hours to checkin prior boarding for business class. I waited for 2 hours foor checkin"

Pros: "Although I only gave it 4 for comfort, that is mainly because it wasn't a fully reclinable seat which I don't think it's available on a 737. Otherwise the level of service from the staff was excellent."
Cons: "Relatively little to complain of. As noted above the lack of a fully reclining seat is due to the aircraft type in general. Otherwise no complaints."

Cons: "The airline lost our backpack raincover and did nothing to help find place a claim"

Cons: "There could be more leg room available and wifi on the plane"

Pros: "Nothing I like"

Pros: "Aero bridge availability"
Cons: "Choice to meals like McD mix and match. Can choose other combination of same value"

Pros: "No and No! Seat was cramped. Crew was ok"
Cons: "If they weren’t always on the PA. I was trying to read and someone was always talking"

Pros: "Efficiency"
Cons: "Attentiveness and comfort passenger for any incident."

Cons: "The AC created so much smoke that I couldn’t see the stewardess during the safety instructions"

Cons: "the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone"

Cons: "Would be nice to have entertainment"

Pros: "Nothing"
Cons: "Nothing"

Pros: "The crew was amazing!"
Cons: "provide accesible wifi"

Cons: "3 hours flight delay"

Pros: "Very understanding and helpful flight crew"
Cons: "Such a poor on time record"

Cons: "Delayed flight"

Pros: "Cabin crew was nice and professional."
Cons: "Seats are a bit cramped up."

Pros: "I will say that the AirAsia crews do save the day. This is my first time flying AirAsia on a 3 leg trip (currently on leg 2) and the crew members have been absolutely awesome and stellar."
Cons: "I’m just a BIG guy so space is my overall complaint. But as my first experience with AirAsia, it has not been a great one. First my initial flight kept being delayed and delayed until it was actually canceled. Then my second leg of my vacation trip, again, delayed and they just had us standing in line waiting to board our flight. Again I give praise to the wonderful crew members for the stellar and comforting service. They truly are the reason I have not given up on AirAsia just yet. Now I do have one leg left, my tip home...I’m hoping that this one will be the overall best experience for my AirAsia. I’m praying for an on time departure, and another wonderful staff and just a tiny bit more leg space. Wish me luck"

Pros: "Price"
Cons: "No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in."

Pros: "On time"
Cons: "I was separate with my wife even if similar seats were available. To be with her, i had to pay."

Pros: "Quick"
Cons: "No food or drinks. But that was expected as we didn’t pay for it"

Pros: "The customer service representatives were very cordial"
Cons: "My bag was sent to Kuala Lumpur for no reason. I checked in with plenty of time and when I arrived in Singapore I was advised that not only could they not call to Panang to inquire about my bag -it had to be arranged through email but also bags aren’t destination scanned! I work for United airlines and it seems primitive not to know where a bag is in today’s day and age. The following day, knowing that I was departing back to the United States miraculously my bag showed up at the airport the same time as my minimum required check in time."

Cons: "Always delay!!!!"

Pros: "Delayed in departures for 30 mins but arrived only by 5 mins late"
Cons: "In the Ramadan month, on board the plan just when time for breaking fast, a small glass of plain water to be given free for passengers on the flight at that time would be a thoughtful gesture"

Cons: "They are very strict about the weight of your luggage and will not budge on the overage charge. They serve fish for breakfast...gross."

Pros: "Price. Number of flights."
Cons: "The 7kg hardline AFTER doing the document check nearly caused me to miss my flight thus potentially missing a connection. If AsiAsia are going to keep to this 7kg hardline they really need to do it across all airports and do it during the document check so the number of queues costumers are subjected to are minimized. I did purchase extra weight when purchasing the ticket however that weight MUST be in checked bags only. No margin here for discussion. Perhaps HotSeat passengers are less scrutinized??? This all may be just some transitional pains here and other airlines may follow the same model but in my 200+ flights on Nok Air this has NEVER happened. In fact, they (Nok) have NEVER weighed my carry on bag. Such a shame as the rest of the flight experience was above average. This hardline approach will be an issue if they continue until they beat their customers into taking or leaving it in my opinion. First AirAsia flight for me so the vets reading this will be smiling quietly to themselves ;-)"

Pros: "Ease of checking in -- and getting to the gate."

Cons: "Flight delay for almost 4 hour"

Pros: "Captain address on delayed update and get free meal"
Cons: "Initialy no staff at gate to update the delay. Passenger left wondering. Luckly received alert from Kayak.com on the delay. Received sms at 9.05pm after 1 hour delay from Airasia."

Pros: "On time (early on the return leg). Interesting usage of onboard wifi to deliver inflight entertainment. The choices of the channels was mediocre. Nevertheless, a good start."
Cons: "Same food (on return leg) with no other choices choice with the value pack add-on. Pasta was overcooked."

Pros: "convenient times"
Cons: "your machines i hate that you now employ less humans and more machines. no one wants to fly anywhere without humans in control"

Pros: "Missed flight because the Air Asia app could not process my boarding pass. Had to leave my arrival Terminal 1 to pass through Immigration to reach Terminal 2 because Air Asia has no counter in Yerminal 1. All this led to a time consuming exercise and missed counter check-in time. Terrible experience."

Pros: "nothing to say."
Cons: "only food that i received the rice i think didn't cooked properly"

Pros: "Cheap"
Cons: "They make you pay for water...WATER"

Pros: "BOARDING very smooth n fast...more importantly punctuation very good"
Cons: "Value meal lousy (pocket pie)..both flight offer Same pocket pie,Rokki can't use at all..i notice cabin crew didn't check whether passengers apply seating belt at all."

Pros: "I was traveling without access to WiFi and was unable to add my checked bags until the morning them the web site wouldn't let me add the bags. I got to the airport and the airline charged me $300 in fees for my two bags. Highway robbery. I'll never fly Air Asia again."
Cons: "Usurious fees for checked bags and the flights are always late to boot."

Cons: "Delay for 1 hour"

Pros: "Crew was professional, relatively quick boarding"
Cons: "BAGGAGE FEES were OUTRAGEOUS!!"

Pros: "Staff was very attentive and well trained! Arrived without any delays. Everything was great!"

Pros: "Being updated of the status of flight periodically"
Cons: "Airport was crowded. As many other flights were delayed too."

Pros: "Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats"
Cons: "Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all"

Pros: "Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out."
Cons: "An apppology for a start and hopefully some compensation"

Pros: "very affordable fare"
Cons: "No beverage even water. Bring your own water"

Pros: "quick check-in and no-nonsense."
Cons: "They were fine."

Cons: "The delays......"

Pros: "I guess it's cheaper."
Cons: "Carriage door was squeeking loudly when it was opened and closed before take off and after arrival. Gave me the creeps. Flight was delayed without prior notice."

Pros: "On time"

Cons: "No family priority boarding."

Cons: "timing"

Pros: "on time friendly staff KL is good airport easy to get through and in to town on the train"
Cons: "even on buses in asia you are given drinking water pay for it here"

Pros: "Value for money. Excellent service. On time arrival."

Pros: "I like the food"
Cons: "The boarding which was slow..."

Cons: "I was charged over $200 for luggage overweight because I did not purchase it at time of booking. That's disgraceful. They should make it clear for people outside Asia who are not familiar with their policies what they should do to avoid these charges Jackie"

Pros: "Just for budget flights"
Cons: "Seats, boarding, delays"

Cons: "arrived one hour before flight, all counter staff had disappeared. On-line check-in was not available as an option, could not get checked in and as a result missed my flight"

Pros: "Nothing"
Cons: "No delays"

Cons: "Flight delayed."

Cons: "Everything"

Cons: "N"

Pros: "The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette)."
Cons: "Boarding was chaotic. The majority of passengers seem to not be used to the normal manners and etiquette of queuing and it was chaotic with pushing. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier)."

Pros: "Scoot in silence"

Pros: "Amazig Airplane"

Pros: "Crew were good"
Cons: "Flight was late."

Pros: "Crew were good."
Cons: "I paid for priority boarding but could not find the queue easily to check in as well as there was no priority boarding line up during boarding. My seat did not decline at all. I paid for a window seat but got a completely blank wall. Flights were late."

Pros: "Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous"

Pros: "The food was good. The service very good. Check in was so fast."
Cons: "Internet charge was very expensive and electrical outlet could not hold my charger. It kept falling out"

Cons: "Allow us to upgrade class"

Pros: "Quick boarding"
Cons: "Overpriced drinks and snacks"

Pros: "The Business Class bed was nice"
Cons: "The whole experience was terrible. Scoot decided to - delay flight by 45 minutes without telling me. I discovered this by checking myself - chartered a Singapore Airlines Boeing 777-200 and then reduced then quality of every Business Class service (no entertainment system videos or music, no alcohol or soft drinks - only water, only Economy class food. There was no apology from Scoot (who are a subsidiary of Singapore Airlines) and none from Singapore Airlines. There was no suggestion of any refunds or other compensation. Truly a disgrace. I will never fly on either Singapore Airlines or Scoot airline again. I am seeking further compensation through Australian Fair Trading and through Class Action Lawyers (as this impacted every passenger on this flight, not just Business Class)"

Cons: "Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded"

Pros: "Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!"
Cons: "Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud."

Pros: "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."

Pros: "Good price. Was on time, seats were comfortable, helpful staff"
Cons: "No use of headphones 30 minutes before take off and arrival"

Pros: "Everything worked"
Cons: "Nothing"

Pros: "It was a good flight"
Cons: "The long delay......"

Cons: "Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap."

Pros: "Overall it was a good flight."
Cons: "No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition."

Pros: "Crew on Singapore airlines were very helpful, friendly and accommodating."
Cons: "They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again."

Pros: "Ok time"
Cons: "No free drink"

Pros: "great check in staff fast boarding comfortable temperature in cabin very good crew"
Cons: "n/a"

Pros: "Nice aircraft, on time departure and arrival"
Cons: "reclining seats only in business class, not lay flat. pay for everything except the bathroom"

Pros: "Nothing"
Cons: "Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination."

Pros: "Food are excellent. Legroom is good for a budget airlines. Crew are nice"

Pros: "Pilot"
Cons: "Boarding process Delayed flight"

Pros: "comfortable seat"
Cons: "No TV on plane"

Pros: "very nice while Landed and take off."
Cons: "We did not order any foods. No suggestion."

Pros: "Price"
Cons: "Everything but the price. Worst customer service ever!!!"

Cons: "Temperature in cabin too warm on outgoing flight"

Pros: "Affordable biz class"
Cons: "Really poor food and flight was delayed 2 hours both ways"

Pros: "Punctuality was good. No complaints generally."
Cons: "Temp in cabin too high."

Pros: "previous flight arrived a bit late but captain did his best to make up the time"

Pros: "check in - fast via machine. boarding - organized. crew helped out with baggage. flight - took off on time after short taxi and landed early"
Cons: "equipment could use refurbishment"

Cons: "If they have a policy that passengers cant eat food bought outside the aircraft they should make sure that they have variations/choices on their menu. I can only eat fish but they dont have it on their menu so i brought my own food but the crew asked me to stop eating it because it was not allowed. Im hungry and tired and was upset that time."

Pros: "The cost was cheap"
Cons: "There wasn't much room for someone who is 6'4''"

Pros: "Nothing to like"
Cons: "How can the the airline serve such terrible food that smells of processed plastic!!! It is served burning hot and unedivle."

Pros: "The crew was really nice, saw them help several people put their luggage in the overhead bin."
Cons: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow. And on top of that we paid too much to check in a bag when we arrived at the airline desk because we didn't include it through our Kayak booking. Had we known there was a method to follow, we would have to avoid the excessive fee."

Pros: "Good value. Some leg room in Biz."
Cons: "Paid $30 for wi-fi: It never connected. Just failed to work. “Failed to load page”. Paid for priority check-in: The people in the economy queue checked in faster. Paid for priority boarding: No priority security queue, no priority boarding. Paid for priority baggage: Took 60 minutes from landing for baggage to arrive. No priority, except for crew bags. Food was disgusting. Hard to determine where the plastic finished and the pasta started. There was no service, other than dumping a hot plastic box in your lap."

Pros: "QUIET ZONE"
Cons: "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"

Cons: "Delay one hour"

Pros: "Boarding was quick and plane embarked on time. ScootBiz seats pretty comfortable although don’t seem to recline much more than economy. Overall good flight though."

Pros: "We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again."

Pros: "On time. Service on board simple. Crews are friendly"

Pros: "It was all great. Paid extra for the quiet area. Worth it"
Cons: "Nothing."

Pros: "Nothing other than punctuality."
Cons: "After boarding started there was no Aircon the flight was boiling hot and hugely suffocated. Also so many mosquito surely need better service."

Cons: "Nothing really"

Pros: "Excellent value"
Cons: "Less adders to the base fare"

Pros: "- Plane boarded early so there was no real rush of everyone boarding at once - departure and arrival time were met, no issues - checkin was an absolute breeze, simple and painless experience"
Cons: "- In flight purchases are really expensive - Plane was fairly dirty, like grimy and needing a deep clean. - seat cushion was uncomfortable"

Pros: "Crew and comfort just fine for a 2-hour hop from Penang to Singapore"

Pros: "I like schedule on time and the arrangement on board"
Cons: "I travelled Korean JeJu Air budget airlines. The service may be Jetstar can consider, they give a small cup of water as a welcome drink & helping passengers loads luggage onboard. Even it was budget airline but no compromise with passengers service."

Pros: "Nice and pleasant service during the flight."
Cons: "Nothing much to ask for."

Cons: "No coffee break"

Pros: "Pleasant flight. Did not have any food but there were many options."
Cons: "Having some sort of on board entertainment would have been nice. The A320 had none."

Cons: "No"

Pros: "Nothing"
Cons: "3 hour delay without s good explanation....after arrival in Bangkok wait 30 minutes before leaving aircraft....madness..."

Pros: "My seat was changed to a place where I don't have space to store my backpack."

Pros: "Everything went smoothly. No complaints. Nothing extraordinary but also no complaints. I would fly with them again."
Cons: "None"

Pros: "Cheerful cabin crew"
Cons: "Not much legroom"

Cons: "Flight delay"

Pros: "On time. Crew nice and polite."
Cons: "Seats are comfortable but seat speace not so comforz"

Pros: "Board on time ."
Cons: "Crew members are not polite and the way she handle seating like , don’t know how to manage . Especially check in counter . Even though we check in as a group , she assign us like a mass ."

Pros: "Quick boarding"
Cons: "No leg room what so ever. They charge you for water and snacks. A two hour flight from Singapore to Bangkok and no water, nothing. It makes you realize just how little they value you as a customer, you’re just a way to make extra money. A one hour flight on Thai Smile and I got more leg room, water, a sandwich and a desert."

Pros: "Getting off the plane."
Cons: "Can't believe I paid $4 for a bottle of water after buying a ticket, paying extra for checked bags, and had to sit on the tarmac for 45 minutes waiting to take off."

Cons: "I lost my baggages on transit flight, it was horrible, my holiday was ruined, they brought the luggages after 2 days"

Pros: "Price"
Cons: "2.5 hour delay. Not much legroom but that is too be expected."

Cons: "Typhoon LAN was the worst typhoon to hit Japan in 40 years and I requested to change my flight since the Typhoon arrived the same day as my flight. I was told that they would not waive change fees and I lost all vaule to my ticket worth over $800. Called many times but they were not helpful. Other airlines waived the change fee."

Pros: "Timely and professional crew."
Cons: "Seats too tight. Have to pay for beverages or water."

Cons: "Staff helping with check-in did not feel very qualified"

Pros: "The cost was efficient."
Cons: "The food is terrible and overpriced."

Pros: "I liked that they are on time and the flight crew is so diverse. On board, we had multilingual attendants."
Cons: "Well, not much since I get what i paid for. Probably I'll comment on the uniforms of the crew. It'll be much cooler if it were white, not black with orange and red finishes on it."

Cons: "Having known about the delay a day before, the cabin attendant claimed he delay was caused by a late arrival and a sequence of delays. Which seems unlikely and more like they have just rescheduled the flights."

Pros: "Flight on time and help was very good"

Pros: "On time, great cabin crew and clean aircraft. Smooth flight."
Cons: "Checkin at the SIN airport is dysfunctional. Especially for the hub city of Singapore. Go various places and to pay for a bag the only had one person at the service desk. There was a long line of people going to various places with various issues and they only staffed the service desk with one person. Consitently that person has always been rude and non emotional. JetStar either needs to replace those staff are double if not triple the help at the service desk."

Pros: "The price until we had to pay high prices for luggage."
Cons: "It is a budget airline and it was transportation. It would have been nice to have some leg room, but I did't pay for any of that."

Cons: "Their 7kg TOTAL allowance for bags is RIDICULOUS. Only airline I have traveled with that enforces this so unfairly on a flight that wasn't even as low cost as they advertised. Not even the cheapest european airlines like Ryanair or the asian ones like Airasia become so pushy on this. I was forced to pay $40 for a carry on bag because of an annoying security officer who didn't even worked for Jetstar while I was going through security. What's the security risk there? On top of that to my surprise I saw people on my flight carrying 2 or more bags with evident overweight according to this unfair policy. So the rule is random and note applied evenly. Be careful if flying with them. Besides, the aircraft was cheap, uncomfortable and unpleasant."

Pros: "Everything went well. The crew was friendly and the flight flew on time."
Cons: "You must pay attention on what kind of ticket you bought, because some kinds have no baggage included to drop, so you must pay extra money to be allowed to do so (and it's really expensive if you do it last hour at the counter)."

Cons: "I tried to book luggage online but it didn't let me do it. I ended up having to shelve out more money at the airport. It is hilarious that the luggage cost more than the airline tickets. The airline staff at the counter laughed and asked me why didn't I do it online? Well I tried and I kept on crashing on their website."

Pros: "Uneventful flight, comfortable for sleeping for an early morning flight"
Cons: "Check in was busy and disorganized. Expensive luggage charge"

Pros: "Excellent for short flight, good fare price,safe flight"

Cons: "I booked a flight from SG to TLV via BKK. Jet star was my first flight. the confirmation mail had one booking number that wasnt JetStar. i coulnt use online check-in."

Pros: "Pricing"
Cons: "The small size for seating"

Cons: "Late departure"

Pros: "great airline, short flight, fast boarding. overall good."

Pros: "That we landed safely and it only was two hours of tiny seat torture."
Cons: "The seat was different as they changed the plane, the hidden check luggage costs in airport, limited to 15kg. No way to pay fixed bag costs, friend booked bag online for much cheaper and for 20kg, in person they charged me $60 for 15kg. The seats were super small and uncomfortable, no drinks were served, not even water was served."

Pros: "Food choixes, terminal of Changi"
Cons: "Little legroom"

Pros: "On time departure. 30 minutes early in arrival. No delays in All processing. Seats are comfortable enough for the two hour flight."

Pros: "Great!"
Cons: "Seat too cramp! Hahahaha Overall is still great!"

Pros: "Great price."
Cons: "No food, no drink, no entertainment, no checked baggage allowance."

Pros: "That I was able to have 3 other traveling passengers seated together which was nice."
Cons: "Meals purchased on board should be able to use credit card payment. Not everyone has the right currency. I saw a foreign trying to buy a meal but was on flight without food or drink because he couldn't pay by credit card."

Pros: "Constant updates when the flight was delayed. The engine needs to be looked at by an engineer, engineer is not available till almost 90 mins later. Hong Kong City Airport Check-in - A Winner. Very helpful staff, and helps passengers to not have to lug their luggage everywhere and have a bit more time for last minute chilling or shopping. || A win-win."
Cons: "They only offer free cup of water for being stucked on the plane for a little under 2 hours. || Generosity counts in hospitality during delays. E.Q is something that needs to be nourished and trained."

Pros: "The flight was in time and the service is a standard, as normal for Low cost"
Cons: "The head of the cabin crew should be told, that a little smile in her face would not hurt her at all, but would make a big difference for the passengers."

Pros: "NA"
Cons: "I have booked with Delta, ANA, Kuwait Air, Air Asia and Philipines Airline and none needed to see physical credit card. My girlfriend was not able to join me because of this unreasonable request. I offered to send copy of card with passport but they would not help. I have put a dispute with credit card as they would not let her on plane."

Cons: "My luggage arrived fine but the person I was flying with did not receive her luggage in Bangkok and has still not received it. This interfears with our travel plans and forces us to spend extra time and money waiting in Bangkok for her luggage to be found. Rather annoying"

Pros: "I liked the idea of potentially going to Bangkok."
Cons: "I ordered Kayak / JetStar's flight insurance and failed to read the fine print. I was unable to take the flight due to shifting employment. Even after paying all that money to be covered in case of cancellation, they didn't allow me to cancel the flight. Therefore, the flight was poor because I wasn't on it. Bangkok would have been nice..."

Pros: "Normal plane. Normal comfort in economy."
Cons: "Everything has a charge including a glass of water. No service is offered on the plane unless you pay for it"

Read more about Malindo Air
COVID-19 information

Safety measures for airlines flying from Penang to Asia

Airlines flying from Penang to Asia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Penang to Asia

Mandatory masks

Masks required on board, masks provided on flights from Penang to Asia

Social distancing seating

Middle seats unavailable to book on flights from Penang to Asia

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Penang to Asia

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