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Airports
Origin
Chicago
RM 2,368
only
RM 2,368
Destination
Kuala Lumpur
RM 2,368
only
RM 2,368
Fri, 1 Dec
ORD
KUL
53h 10m
Sat, 9 Dec
KUL
ORD
59h 18m
RM 2,368
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 24 Nov
ORD
KUL
47h 40m
Fri, 15 Dec
KUL
ORD
45h 10m
RM 2,820
Trip: 22 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

DPS
PEK
OK 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

SFO
PVG
Excellent 8.6

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

Fri, 9 Feb
ORD
KUL
30h 00m
Mon, 19 Feb
KUL
ORD
32h 00m
RM 2,997
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 15932 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
ORD
IST
Excellent 10.0

Flight was on time, flight attendants were great, food was good, flight was comfortable.

IST
ECN
Mediocre 2.0

The food was ok.

I lost my suitcase or had it stolen!

IST
ORD
Mediocre 2.0

Never flying back with this airline

Very bad customer service

IST
JFK
OK 5.3

I like your entertainment system, but the cushions on the headset were not the best.

The boarding was not organized. I was in Group C. We were chained behind a rope. Boarding started and when the agent nearest to us didn't get a passenger quickly he started to take Group D! I did not appreciate that. This continued throughout boarding. Also, as to be expected!, as newer people joined the the lines they went to the line moving - not their Group line. So we stood behind the rope on C while everyone else was boarding. I finally jumped to the moving line. I was tired of waiting. The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible. The seats - for a 10 hour flight - were uncomfortable. Either I need more padding on my rear end or you need better seats.

LAX
IST
OK 5.0

there are a lot of movie

children!!

Wed, 25 Apr
ORD
KUL
24h 45m
Mon, 7 May
KUL
ORD
42h 40m
RM 3,010
Trip: 13 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3126 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
TPE
MNL
Excellent 10.0

I like the food. And also the great crew! very nice and always smiling. I didn't get bored because of the entertainment and they're always serving food all throughout the flight! I'll definitely fly with EVA again.

SFO
TPE
Excellent 10.0

Clean and efficient. Catered to our needs. Definitely would travel them again.

JFK
TPE
Excellent 10.0

New equipment and incredibly good crew. Seats were actually roomy and comfortable.

JFK
TPE
Excellent 8.0

The food, service,the smooth take off and landing, less announcements, seats are spacious enough

TPE
BKK
Excellent 10.0

Dito...

Thu, 1 Mar
ORD
KUL
32h 50m
Sun, 25 Mar
KUL
ORD
39h 20m
RM 3,398
Trip: 24 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 1801 reviews
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
MAN
IAH
Excellent 8.6

The entrainment was amazing!

Seats were a little cramped

SYD
SIN
Good 6.0

Movie

Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach

SIN
CBR
OK 4.6

Efficient boarding and arrival

Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)

NRT
LAX
Excellent 10.0

Superb service throughout from check in to on flight.

Seat on outbound had a slight issue.

SIN
CBR
OK 5.0

breakfast was terrible

Thu, 26 Apr
ORD
KUL
31h 50m
Sun, 10 Jun
KUL
ORD
33h 15m
RM 3,503
Trip: 46 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 3205 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
LAX
HKG
Good 6.6

I remember Cathay pacific having nice planes, but I guess things have changed. Plane, bathrooms, everything was downright dirty. Basically the only thing Cathay Pacific has going for it is direct LAX to HK, but that's it. I will try to avoid Cathay in the future

CEB
HKG
Good 7.0

Staff and crew were good. Boarded on time. Landed safe.

Seats are cramped and small.

JFK
HKG
Excellent 8.0

... Service was awful during the flight, and the second flight was delay for long time ....

HKG
SFO
Excellent 8.3

2 full meals and snacks, gave you a little blanket and pillow. A lot of movies and music to choose from. Able to walk around and stretch. Most crew very helpful.

Middle row every time and difficult to get out. Always out of the Asian meal choice if you weren't Asian. No one followed the directions the crew gave for boarding and crew seemed unable to fix that.

SIN
HKG
Excellent 8.3

Most crew very helpful. Great movie and music selection.

Middle row every time and difficult to get out.(economy). Out of the Asian meal again for people in the back of the plane. Was unable to check in on line for some reason, but taken care of at airport.

Sun, 3 Dec
ORD
KUL
40h 05m
Fri, 12 Jan
KUL
ORD
22h 50m
RM 3,833
Trip: 41 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2782 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
HND
JFK
Excellent 8.6

service was excellent. Seating was OK in spite of it being economy.

One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity.

MNL
NRT
Excellent 10.0

Efficient and friendly service. Second time flying them, and will continue to fly JAL.

N/A

NRT
LAX
Excellent 10.0

Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers.

DFW
NRT
Excellent 9.6

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy.

NRT
SGN
Excellent 9.6

Seat spacing good for economy food was good

Movie Selection

Thu, 30 Nov
ORD
KUL
50h 25m
Fri, 12 Jan
KUL
ORD
28h 12m
RM 4,272
Trip: 44 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2197 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
SGN
TPE
Excellent 10.0

what else can I ask for , fast boarding good service

TPE
BKK
Mediocre 2.0

First of all, china airlines cancelled my original flight and put me in one 6 hours earlier, I had to change around and pay for changes to my other flights to make it work. Then 3 days before I depart they cancel another flight and don't even offer me one on the same day, they didn't have any. They put me on a flight 17 hours earlier that threw my schedule so much I had to hasltle with them, book anoth r airline and lose another few hundred dollars. To say china airlines is awful and unreliable is an understatement. it is the second time this has happened to me, the appearance of cheaper fairs is never worth the trouble u will have with china airlines or any of its affiliates such and china eastern. Thy have old planes, funny rules about phone use and just awful customer service and disregard for people plans and changes that they make. Never book China airlines. You will regret it I promise you.

First of all, china airlines cancelled my original flight and put me in one 6 hours earlier, I had to change around and pay for changes to my other flights to make it work. Then 3 days before I depart they cancel another flight and don't even offer me one on the same day, they didn't have any. They put me on a flight 17 hours earlier that threw my schedule so much I had to hasltle with them, book anoth r airline and lose another few hundred dollars. To say china airlines is awful and unreliable is an understatement. it is the second time this has happened to me, the appearance of cheaper fairs is never worth the trouble u will have with china airlines or any of its affiliates such and china eastern. Thy have old planes, funny rules about phone use and just awful customer service and disregard for people plans and changes that they make. Never book China airlines. You will regret it I promise you.

SGN
TPE
Excellent 10.0

my family like the food and A lot of choice for movies, will flight again , way to go China Airlines

TPE
BKK
Excellent 10.0

It was very organized .

Nothing .

TPE
SFO
Excellent 10.0

They operate the Airbus A350, a nice very modern plane on this route

Mon, 15 Jan
ORD
KUL
50h 05m
Sun, 21 Jan
KUL
ORD
53h 15m
RM 2,811
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 27 Feb
ORD
KUL
24h 05m
Mon, 26 Mar
KUL
ORD
42h 40m
RM 3,073
Trip: 27 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3126 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
TPE
BKK
Excellent 10.0

Dito...

JFK
TPE
Good 7.3

Many options in entertainment pkg Food very tasty, many offerings of water by in-flight cree

Leg room cramped It would be nice if coughing passengers were offered a mask and throat lozenges

ORD
TPE
Excellent 9.6

People very friendly and the flights were on time

JFK
TPE
Excellent 10.0

New equipment and incredibly good crew. Seats were actually roomy and comfortable.

TPE
BKK
Excellent 10.0

Very satisfied,

Thu, 18 Jan
ORD
KUL
45h 45m
Sun, 28 Jan
KUL
ORD
61h 15m
RM 2,866
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 3 Dec
ORD
KUL
52h 10m
Sat, 16 Dec
KUL
ORD
23h 30m
RM 3,242
Trip: 14 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

DPS
PEK
OK 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

DPS
PVG
Good 6.0

Poor movie selection.

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

Mon, 30 Apr
ORD
KUL
32h 00m
Sun, 10 Jun
KUL
ORD
33h 15m
RM 3,503
Trip: 42 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 3205 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
CEB
HKG
Good 7.0

Staff and crew were good. Boarded on time. Landed safe.

Seats are cramped and small.

LAX
HKG
Good 6.6

I remember Cathay pacific having nice planes, but I guess things have changed. Plane, bathrooms, everything was downright dirty. Basically the only thing Cathay Pacific has going for it is direct LAX to HK, but that's it. I will try to avoid Cathay in the future

HKG
LAX
Good 6.0

Boarded on time. Landed safely.

Crew not very attentive to passengers. Seats are small and leg room is very cramped for a 13hour flight.

BKK
HKG
Excellent 10.0

It good.

JFK
HKG
Excellent 8.0

... Service was awful during the flight, and the second flight was delay for long time ....

Fri, 27 Apr
ORD
KUL
24h 45m
Wed, 13 Jun
KUL
ORD
42h 50m
RM 3,191
Trip: 48 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3126 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
JFK
TPE
Excellent 10.0

New equipment and incredibly good crew. Seats were actually roomy and comfortable.

KUL
TPE
Mediocre 3.3

One crew member was so rude to me, Then my husband tried to lodge a complaint at the service desk and the manager was rude to him about it. Food is gross. Crew didn’t offer enough drinks or water for the length of flight. Economy seats are tiny and cramped.

JFK
TPE
Good 7.3

Many options in entertainment pkg Food very tasty, many offerings of water by in-flight cree

Leg room cramped It would be nice if coughing passengers were offered a mask and throat lozenges

TPE
BKK
Excellent 10.0

Everything

This flight wasn't over booked so I was able to rest better with extra leg too.

TPE
BKK
Excellent 10.0

Dito...

Wed, 10 Jan
ORD
KUL
64h 55m
Wed, 7 Feb
KUL
ORD
52h 15m
RM 2,980
Trip: 29 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 23 Mar
ORD
KUL
34h 45m
Sun, 1 Apr
KUL
ORD
39h 20m
RM 3,609
Trip: 10 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 1801 reviews
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
CPH
SIN
Good 6.0

evening meal was delicious

breakfast was terrible, and not properly heated, risky food handling not acceptable.

SFO
SIN
Excellent 9.0

Service is very good.

Too warm/hot inside the cabin throughout the flight.

NRT
LAX
Excellent 10.0

Superb service throughout from check in to on flight.

Seat on outbound had a slight issue.

LAX
NRT
Excellent 10.0

My Vegan meal was terrible.

SIN
CBR
OK 5.0

breakfast was terrible

Tue, 21 Nov
ORD
KUL
30h 00m
Sat, 2 Dec
KUL
ORD
32h 00m
RM 3,613
Trip: 12 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 15932 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
ORD
IST
Excellent 10.0

Flight was on time, flight attendants were great, food was good, flight was comfortable.

LAX
IST
OK 5.0

there are a lot of movie

children!!

IST
ORD
Mediocre 2.0

Never flying back with this airline

Very bad customer service

IST
ECN
Mediocre 2.0

The food was ok.

I lost my suitcase or had it stolen!

IST
JFK
OK 5.3

I like your entertainment system, but the cushions on the headset were not the best.

The boarding was not organized. I was in Group C. We were chained behind a rope. Boarding started and when the agent nearest to us didn't get a passenger quickly he started to take Group D! I did not appreciate that. This continued throughout boarding. Also, as to be expected!, as newer people joined the the lines they went to the line moving - not their Group line. So we stood behind the rope on C while everyone else was boarding. I finally jumped to the moving line. I was tired of waiting. The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible. The seats - for a 10 hour flight - were uncomfortable. Either I need more padding on my rear end or you need better seats.

Wed, 6 Dec
ORD
KUL
41h 30m
Fri, 29 Dec
KUL
ORD
23h 30m
RM 3,411
Trip: 24 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

DPS
PVG
Good 6.0

Poor movie selection.

PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

SFO
PVG
Excellent 8.6

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

Fri, 8 Dec
ORD
KUL
41h 25m
Fri, 12 Jan
KUL
ORD
22h 50m
RM 3,833
Trip: 36 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2782 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
DLC
NRT
Excellent 8.6

Very nice airplane with new technology

Nothing

NRT
CGK
Good 7.6

Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional.

Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine.

NRT
DFW
Excellent 9.6

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class.

NRT
LAX
Excellent 10.0

Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers.

HND
JFK
Excellent 8.6

service was excellent. Seating was OK in spite of it being economy.

One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity.

Wed, 25 Apr
ORD
KUL
24h 45m
Wed, 13 Jun
KUL
ORD
42h 50m
RM 3,216
Trip: 50 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3126 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
SFO
TPE
Excellent 10.0

Clean and efficient. Catered to our needs. Definitely would travel them again.

JFK
TPE
Good 7.3

Many options in entertainment pkg Food very tasty, many offerings of water by in-flight cree

Leg room cramped It would be nice if coughing passengers were offered a mask and throat lozenges

ORD
TPE
Excellent 9.0

I like the food. And also the great crew! very nice and always smiling.

TPE
BKK
Excellent 10.0

Very satisfied,

JFK
TPE
Excellent 10.0

New equipment and incredibly good crew. Seats were actually roomy and comfortable.

*
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The fares displayed include all taxes and fees for economy class travel and were found by the provider in the last 72 hours. Seats are limited and may not be available on all flights and days. Fares are subject to change and may not be available on all flights or dates of travel. Some carriers charge additional fees for extra checked bags. Please check the carriers' sites.