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Details
Map
Reviews
Overall
8.6 Excellent
Based on 8,223 reviews
-
All reviews 8.6
-
Couples 8.6
-
Families 8.6
-
Business 8.7
-
Solo 8.5
9.3
8.8
8.1
8.1
8.1
7.7
9.2
8.6
7.3
7.2
4.9
4.0
9.0
8.5
8.0
8.0
7.4
4.1
9.2
8.1
8.1
7.3
3.9
3.9
9.2
8.9
7.9
7.8
7.6
6.3
data provided by TrustYou
"Great view"
"Great shopping"
Top positive review
Top critical review
Excellent 10.0
Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge. nothing
OK 4.2
Staff was not accommodating for what was promised. Staff was also rude.
Recent reviews
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Excellent
10.0+Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge.-nothing
-
OK
4.2-Staff was not accommodating for what was promised. Staff was also rude.
-
Excellent
10.0+The value for the money is really good! It was clean, spacious, well decorated. We ensured to get two beds in the bedroom and we got them!
RM 911+
Details
Map
Reviews
Overall
8.8 Excellent
Based on 7,363 reviews
-
All reviews 8.8
-
Couples 8.7
-
Families 8.6
-
Business 8.2
-
Solo 8.6
9.0
9.0
8.6
8.2
7.6
6.6
9.2
9.1
7.2
7.2
7.2
6.6
8.8
8.6
7.2
6.8
6.5
4.5
8.9
8.8
8.6
6.9
6.8
6.2
9.2
8.7
8.3
7.3
7.1
6.7
data provided by TrustYou
"Clean rooms"
"Comfortable beds"
"Friendly service"
Top positive review
Top critical review
Excellent 8.5
The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.
Good 6.0
Location, friendly staff Thin walls, cold pool
Recent reviews
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Good
6.8+Beautiful interior design-Expensive vehicle stay rate. Small room
-
Excellent
10.0+The room was quite nice. The staff was very curteous and helpful. The location is convienent. The price was reasonable.-The pool was only available as part of the health club which annoyed me.
-
OK
5.1+Location-Fees for Internet and gym. Additional fees for more than two adults.
55 Cyril Magnin Street, San Francisco, CA
8.0
Distance
1.0 km from
RM 776+
Details
Map
Reviews
Overall
8.0 Excellent
Based on 6,766 reviews
-
All reviews 8.0
-
Couples 8.1
-
Families 7.9
-
Business 7.3
-
Solo 7.8
9.2
8.9
6.9
6.9
6.3
6.2
9.2
8.6
6.6
6.6
6.4
6.2
9.1
8.8
7.2
6.7
6.5
6.4
9.3
9.0
7.0
6.7
6.1
5.7
9.3
8.9
7.0
6.4
6.3
5.9
data provided by TrustYou
"Friendly service"
"Great shopping"
Top positive review
Top critical review
Excellent 10.0
Hilton Honors perks made a good place great - $10 to upgrade to full breakfast and a suite. Good facilities, helpful staff
OK 5.7
Convenient location, clean room with a comfortable bed.
Recent reviews
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Good
7.7+We loved the 23rd floor and the view from our room. We could see the parade and crowds from above instead of joining in on the giants parade. We also felt the bed was very comfortable and the room was quiet with relatively little street noise.-We were not happy with the additional 120.00 U.S. added to our bill. According to Booking.com, we were quoted 798.00 for the 4 nights. On our print out, it stated "total costs" 798.00. Nowhere did it state that there would be an additional 120 added. We would never use your website again.
-
Good
7.2+Great location, accommodation comfortable, staff helpful and professional
-
Excellent
10.0+Hilton Honors perks made a good place great - $10 to upgrade to full breakfast and a suite. Good facilities, helpful staff
RM 806+
Details
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Reviews
Overall
8.1 Excellent
Based on 4,960 reviews
-
All reviews 8.1
-
Couples 8.0
-
Families 8.1
-
Business 7.7
-
Solo 8.0
9.2
8.2
7.5
7.2
7.1
6.5
9.0
6.9
6.8
6.1
5.8
5.7
8.6
7.0
6.9
6.4
5.5
4.9
9.3
6.7
6.3
5.9
5.2
4.8
9.1
8.2
7.3
7.0
6.4
6.3
data provided by TrustYou
"Clean rooms"
"Great view"
"Great shopping"
Top positive review
Top critical review
Excellent 9.4
Location staff and cleanliness No room service or mini bar
OK 5.1
location - Pressured toliet caused loud, frequent rattling sounding like a fire alarm in the middle of the night. I told management and they don't/couldn't fix it . - $38 per night "resort fee" for no real services. A true rip off.
Recent reviews
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Mediocre
3.7-Poor accommodations. Rude staff.
-
Good
7.7+Comfortable and clean. Good location-No room service
-
OK
5.1+location-- Pressured toliet caused loud, frequent rattling sounding like a fire alarm in the middle of the night. I told management and they don't/couldn't fix it . - $38 per night "resort fee" for no real services. A true rip off.
2 New Montgomery Street, San Francisco, CA
8.9
Distance
0.9 km from
RM 953+
Details
Map
Reviews
Overall
8.9 Excellent
Based on 4,452 reviews
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All reviews 8.9
-
Couples 8.9
-
Families 8.9
-
Business 8.9
-
Solo 8.8
9.2
9.1
9.1
8.2
8.0
6.9
9.2
9.1
8.9
8.0
7.9
7.0
9.1
9.0
8.9
8.4
7.7
6.4
9.3
9.3
9.0
8.4
7.9
6.8
9.0
8.9
8.8
7.9
7.6
6.8
data provided by TrustYou
"Friendly atmosphere"
"Nice building"
"Pleasant entrance area"
Top positive review
Top critical review
Excellent 10.0
We liked EVERYTHING!!!! Gorgeous hotel- beautifully decorated, the epitome of class and style. Staff was lovely. Room was clean and the beds and linens made for the most comfortable sleep. Pool was beautiful and food was delicious!!! Nothing
Good 6.0
Really cool amenities,close to everything you need.Room service was nice and really cool views. I didn't like that after driving two hours up to SF,having reserved my room almost a week in advance they informed me my room was not ready,then couldn't give me an answer as to why or how long it would take to clean.Luckily friends who were getting married in the city had their room so we stayed there and waited almost an hour and a half until they called me to tell me it was finally ready then didn't offer much to try and make the situation better
Recent reviews
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Good
6.0+Really cool amenities,close to everything you need.Room service was nice and really cool views.-I didn't like that after driving two hours up to SF,having reserved my room almost a week in advance they informed me my room was not ready,then couldn't give me an answer as to why or how long it would take to clean.Luckily friends who were getting married in the city had their room so we stayed there and waited almost an hour and a half until they called me to tell me it was finally ready then didn't offer much to try and make the situation better
-
Excellent
9.4+Location Bathrobes, slippers, and WATER included wow! Portable led lighted mirror. So convenient. Staff was really attentive to our needs and accommodating Very clean Booked a double bed superior room through AMOMA.com and they offered a king superior at the front desk. Definitely appreciated that. Spacious 2 ice vending machines on every floor-Nothing.
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Excellent
10.0+I liked the overall appearance - the old world charm with today's amenities - great pool! the servic-nothing
RM 822+
Details
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Reviews
Overall
8.6 Excellent
Based on 3,055 reviews
-
All reviews 8.6
-
Couples 8.6
-
Families 8.5
-
Business 8.2
-
Solo 8.5
8.9
8.5
8.4
8.3
7.6
7.6
9.1
8.3
8.2
8.2
7.6
6.5
8.0
7.9
7.9
7.7
7.7
6.8
8.5
8.3
8.1
7.6
7.5
7.0
8.5
8.5
8.4
7.5
7.4
3.5
data provided by TrustYou
"Clean rooms"
"Comfortable beds"
"Great view"
Top positive review
Top critical review
Excellent 9.4
Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all. The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.
Good 6.5
We stayed a night since it was near our morning meeting. The layout and lobby is great, and the staff is very welcoming. Unfortunately let down by mediocre room experience (deluxe king) and we could not have a good rest. The thermostat in our room was broken and it was way too hot. We tried re-setting it several times but it kept blowing hot air even though it was 75F. It was very difficult to sleep and sweated through the night. The shower pressure was very low. Having both shower head choices was nice, but it was difficult to feel clean because the water pressure was very low and so it took much longer to soap off. For a business hotel, you had to pay for internet. We used a hotspot instead. It felt a bit confused whether it was a luxury hotel or a business hotel, and for the price point I would stay somewhere else that has better value for money. Not having a good night sleep really affected my work day
Recent reviews
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Good
6.0+Comfortable bed, clean facilities-Check out was at 12:00pm as normal but was woken up by maid knocking on door at 9:15am. Charged my credit card $100.00 more than what was on invoice when I checked out. To be refunded within 5days or so supposedly....... It would have been nice to know beforehand.
-
Excellent
8.2+Given a corner room even though I booked via Kayak Provided with slippers Room was spacious and TV was large - guess is 55" Gym was well equipped but didn't have time to use it Easter bunny was on duty and there was a tableful of candy for the young and not so young - I didn't have any but still appreciated the effort-Bathroom short on racks to hang towels Shower head water flow too wimpy Bathroom scale low on battery
-
Good
6.5+We stayed a night since it was near our morning meeting. The layout and lobby is great, and the staff is very welcoming. Unfortunately let down by mediocre room experience (deluxe king) and we could not have a good rest.-The thermostat in our room was broken and it was way too hot. We tried re-setting it several times but it kept blowing hot air even though it was 75F. It was very difficult to sleep and sweated through the night. The shower pressure was very low. Having both shower head choices was nice, but it was difficult to feel clean because the water pressure was very low and so it took much longer to soap off. For a business hotel, you had to pay for internet. We used a hotspot instead. It felt a bit confused whether it was a luxury hotel or a business hotel, and for the price point I would stay somewhere else that has better value for money. Not having a good night sleep really affected my work day
RM 1,809+
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Reviews
Overall
8.9 Excellent
Based on 906 reviews
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All reviews 8.9
-
Couples 8.9
-
Families 8.7
-
Business 9.6
-
Solo 8.5
9.1
8.7
8.3
8.1
7.4
6.9
9.2
8.4
8.2
7.6
7.4
6.4
8.9
8.5
8.1
6.8
4.2
9.1
8.6
9.2
8.2
7.3
data provided by TrustYou
"Clean rooms"
"Professional service"
"Comfortable beds"
Recent reviews
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Excellent
9.1+Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!!-In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.
-
Excellent
10.0+Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.
-
Excellent
8.3+Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue.-At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous
RM 1,976+
Details
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Reviews
Overall
9.1 Excellent
Based on 739 reviews
-
All reviews 9.1
-
Couples 9.5
-
Families 9.5
-
Business 9.0
-
Solo 9.4
9.7
9.3
9.2
9.1
9.0
6.6
9.6
9.2
9.0
8.6
7.9
9.6
9.2
9.1
9.0
8.5
4.0
8.8
7.8
9.1
data provided by TrustYou
"Nice building"
"Professional service"
"Friendly service"
Recent reviews
-
Excellent
10.0+The room and hotel are beautiful. We had a beautiful view of the city and Yerba Buena Gardens. The service is impeccable. Very comfortable bed and quiet rooms.
-
Good
7.3+good fittings and decor
-
Excellent
10.0+Service was excellent. Room service perfect. Bar outstanding. Concierge service spot on.-Nothing
RM 780+
Details
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Reviews
Overall
8.2 Excellent
Based on 2,570 reviews
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All reviews 8.2
-
Couples 8.5
-
Families 8.3
-
Business 8.1
-
Solo 8.2
9.1
7.8
7.7
7.7
6.7
6.7
9.3
8.1
7.7
6.3
4.7
4.4
8.6
7.9
6.5
6.4
6.0
4.6
9.2
8.4
7.7
7.3
6.8
6.8
9.0
7.7
7.7
6.7
6.7
6.6
data provided by TrustYou
"Clean rooms"
"Friendly service"
"Great shopping"
Top positive review
Top critical review
Excellent 8.5
The location was great and my room was quiet. There was a bit of mildew odor in the bathroom. If not for that I would have given an excellent rating, instead of good, for my stay.
OK 5.4
Windows face directly into office building just 10ft away. People in the office can see directly into your room
Recent reviews
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OK
5.4-Windows face directly into office building just 10ft away. People in the office can see directly into your room
-
Excellent
9.1+The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.-Need a coffee maker in room. Not a deal breaker though of course.
-
Excellent
10.0+Had a great time friendly staff great restaurant-That nobody answered the phone at the restaurant for me to make a reservation fri night
RM 831+
Details
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Reviews
Overall
8.6 Excellent
Based on 2,295 reviews
-
All reviews 8.6
-
Couples 8.6
-
Families 8.6
-
Business 8.5
-
Solo 8.6
9.3
9.1
9.0
8.6
7.8
6.3
9.4
9.2
9.1
9.1
7.8
5.8
9.2
9.1
9.1
8.6
7.6
5.4
9.1
9.1
9.1
8.8
8.6
6.5
9.4
9.2
8.9
8.3
7.5
5.9
data provided by TrustYou
"Modern Hotel"
"Great shopping"
"Stylish hotel"
Top positive review
Top critical review
Excellent 8.5
There should be free English tea made available in addition to coffee in the morning and it will be good if this free tea & coffee can start at 6am instead of 6:30am and goes on till 11am instead of 10:30am. This extra small gesture will make a difference to many of your staying guests like myself. Lastly be punctual I walked down to M floor dead on time 6:30am on 5th Aug and it wasn't even ready until I asked twice the reception desk why no coffee yet then something was done Stephen NGAI
Good 6.0
The location was fine, and the mezzanine area was a good hang-out spot (big TVs, couches, and foosball!). The room was tiny even by SF standards: a queen-size bed with 18 inches on either side and 3 feet in front. The bathroom was weirdly large...? It's not like people hang out in there. The shower took forever to warm up and didn't get very warm, and there's no water pressure in the sink (so you spend a long time getting soap off your hands, which is not a good solution to water conservation).
Recent reviews
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OK
4.0+Location was good. Pet friendly for our 3 lb dog Building architecture and décor was cool.-Stinky. Rooms are wayyy smaller than what appears in online pictures. Our luggage almost didn't fit into the room with us. Cable TV went out and back on about once per minute. Breakfast was a donut or croissant and coffee or juice. Would not stay here again.
-
Excellent
8.2+Excellent location right next to muni/bart powell station and the cable car. room was nice, well equipped, pretty modern, nice bathroom, clean. Staff was good.-Only negatives: the street noise is loud. I needed to wear earplugs. it was fine with earplugs which the front desk provided. the "included breakfast" is not breakfast. it is coffee (decent) and doughnuts. That's it. however, there is a nice little cafe at the front of the hotel that had very good breakfast bagel sandwiches.
-
OK
5.0+Location-Small bathroom , dirty, poor breakfast.
RM 961+
Details
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Reviews
Overall
8.4 Excellent
Based on 1,916 reviews
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All reviews 8.4
-
Couples 8.5
-
Families 8.2
-
Business 8.7
-
Solo 8.2
9.0
8.8
8.3
8.1
6.5
6.4
8.9
8.7
8.4
8.2
6.6
6.2
8.7
8.0
7.7
6.2
5.5
4.9
9.0
8.4
8.2
6.3
5.2
9.1
8.2
7.8
7.7
6.7
6.3
data provided by TrustYou
"Beautiful architecture"
"Modern Hotel"
"Stylish hotel"
Top positive review
Top critical review
Excellent 9.1
I loved the staff! They were nice and very friendly! I also liked how we were able to communicate through texting and they replied very quickly. I asked for more conditioner for our stay, but we didn't get any extra. I also didn't like how there wasn't room for water or food in our fridge, but overall I loved this place! Definitely booking a room at the W in the future!
OK 5.7
Some of the rooms are horrible. I got one of these horrible rooms.
Recent reviews
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Excellent
10.0+Rooms have an awesome view of the city, very modern decor, and comfortable beds. I've only ever stayed here on business, but this is an impressive hotel with impressive rooms if you don't want to spend a thousand bucks a night at the Fairmont.
-
Excellent
9.4+Liked the decor and comfort of the room-Phones are not answered in time
-
Excellent
8.5+Great centrally located property. Rooms were very zen, beds super comfy and lots of cool little details that made the stay pleasant.-Staff was hit or miss. I get that they want to create a chic vibe but a smile wouldn't kill anyone. Did get the requested high floor room with some semblance of a view.... granted our flight arrived at 5pm on a holiday weekend makes sense why they couldn't accommodate that request.
RM 990+
Details
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Reviews
Overall
8.7 Excellent
Based on 1,655 reviews
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All reviews 8.7
-
Couples 8.6
-
Families 8.9
-
Business 8.8
-
Solo 9.0
9.2
9.2
9.0
8.9
8.9
6.6
9.3
9.1
9.1
8.9
8.6
7.0
9.1
9.1
9.1
9.0
6.8
4.3
9.2
9.1
9.1
8.2
7.3
9.3
9.2
9.0
8.9
7.0
6.4
data provided by TrustYou
"Modern Hotel"
"Beautiful architecture"
"Stylish hotel"
225 Powell Street, San Francisco, CA
7.3
Distance
1.1 km from
RM 747+
Details
Map
Reviews
Overall
7.3 Good
Based on 3,303 reviews
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All reviews 7.3
-
Couples 7.6
-
Families 7.1
-
Business 6.7
-
Solo 7.3
9.2
7.7
6.2
5.7
5.4
4.8
9.2
7.3
6.1
5.5
5.3
4.8
9.1
7.5
6.2
5.3
5.2
4.3
9.3
7.4
5.7
5.6
4.5
4.5
9.2
7.4
6.2
5.7
5.7
4.8
data provided by TrustYou
Top positive review
Top critical review
Excellent 8.2
The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too. At the time of our stay the hotel lobby and restaurant were under renovation.
OK 5.1
Majority of the luxuries were fine except for several key items were a complete failure. The heating system is archaic, loud and blew cold air. Front desk came but was not able to resolve the issue and their engineer was off that evening. It was a major problem because it was in the dead of winter and slept in the room in 30°F temperature or so. We survived the evening with four layers of blankets. Secondly the toilet cover was broken. And lastly the coffee pot machine wasn't working properly.
Recent reviews
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Excellent
9.1+The staff was friendly, room was clean and quiet (we asked for a quiet room) and location can't be beat. We will be staying at Villa Florence again!-The only issue was that the a/c unit seemed a little undersized, but just barely for the time we were there. We didn't need it the second night. For any facilities guys reading this... The air flow from the unit seems to be restricted quite a bit from the cover that "protects" the unit inside the room. Based on the design its probably loosing up to 50% of its air flow. You might consider cutting out the area in front of the vents. Yeah, I know, I'm a mechanical nerd, but we had a nice stay. 8-)
-
Excellent
8.2+The location was great. Close to Powell station which made it easy to get to the hotel using BART. Union square was a block away and the turnaround for the cable car was a couple blocks away too.-At the time of our stay the hotel lobby and restaurant were under renovation.
-
Good
7.1+Great location in the heart of Union Square. Easy access to the cable cars. Nice coffee/pastry bar in lobby. Newly remodeled rooms were comfortable and good looking.-Valet is EXCRUCIATINGLY slow. We waited over 40 minutes to get our car. Apparently the bell boy is the valet too. We found our newly renovated room had a shower that didn't drain. When we called, we were told they would have to move us because the was no maintenance guy on site. Moved to a different room; no view but working shower. The next morning at check out we found out someone was in our room late (past 11pm) working on the shower. Not great for the in-laws who were stuck in the room next to our old room. Paper thin walls. Very disturbing.
Details
Map
Reviews
Overall
7.8 Good
Based on 5,154 reviews
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All reviews 7.8
-
Couples 7.6
-
Families 7.6
-
Business 7.2
-
Solo 7.8
9.3
8.5
8.5
8.4
7.3
4.4
9.2
8.7
8.1
4.4
3.4
1.9
9.2
8.6
8.5
3.9
3.9
2.4
9.3
8.7
8.7
5.0
4.2
2.5
9.6
8.8
8.4
8.2
4.8
4.3
data provided by TrustYou
"Great shopping"
Top positive review
Top critical review
Excellent 8.5
Great location near Downtown BART stations and Moscone Center. The room that I had this time had the sink located outside of the bathroom, near the bed and desk.
Good 6.0
The location was the only thing great about this hotel. Having to share a bathroom and restroom with the entire floor. The bathroom on my floor didn't work so I had to use another floor. No real breakfast offered and parking rates were too much. Parked one block away for half the price.
Recent reviews
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Excellent
8.0+Nice interior and nice rooms. Great coffee and free internet. I did not know that there is not a bathroom/shower in the suites, but rather down the hall. However, this isn't a big deal and I got a good value-Shared toilet/shower
-
Good
7.1+Overall cleanliness and facilities were good-We told the concierge we were on vacation and wanted some ideas on how to spend our time in San Francisco and he told us to "go see a movie". No help at all
-
Excellent
8.5+Great location near Downtown BART stations and Moscone Center.-The room that I had this time had the sink located outside of the bathroom, near the bed and desk.
299 Second Street, San Francisco, CA
8.3
Distance
0.8 km from
RM 719+
Details
Map
Reviews
Overall
8.3 Excellent
Based on 2,601 reviews
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All reviews 8.3
-
Couples 8.5
-
Families 8.2
-
Business 8.1
-
Solo 8.1
9.3
8.4
8.4
8.2
7.8
6.6
8.6
8.6
8.3
8.3
7.6
6.6
9.4
8.3
8.1
7.9
7.6
6.9
8.7
8.2
8.0
7.7
6.3
6.1
8.3
8.3
7.4
7.1
6.5
6.3
data provided by TrustYou
"Nice building"
"Clean rooms"
"Friendly service"
Top positive review
Top critical review
Excellent 10.0
The staff was very accommodating for my elderly parent's needs.
Good 6.0
First off, let me start by saying if it were just my husband and I the things that bothered me would not have been such a big deal. But travelling with small children changes things. The neighbors were so loud they woke my kids up multiple times. Security came and they did turn off music but continued to yell and keep on until 3am. The pool is tiny and not how it appears in pictures and because there is no one there and it is tucked out of the way from staff when another family showed up and their terror children wrecked shop there was no one there to help. Its $65 to overnight park your car, which is high even for the city. The breakfast buffet was $25 a person, even worse was the continental breakfast was $18 for bagels and coffee whichbis absurd. Just overall over priced for what you get.
Recent reviews
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Excellent
8.0+Easy walk from the Bart after coming in from SFO. No uphil climb with cases like we had when we stayed in union square. The larger room allowed us to have all 3 kids in the room so no second room. The walk to union square took less than 5 minutes and easy walk to transport to get all over the city. Would definitely stay here again.-Breakfast was really expensive. Kids would never have eaten $21 worth of food. There is a Starbucks in the lobby though and lots of breakfast places enroute to union square. The crepe food truck on the corner was delicious. Only other complaint would be that the shower pressure was low when other rooms were using. Why no pressure regulators Marriott?
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Good
6.6+The breakfast and the lobby were good-The room and bathroom were not upto the mark for the price.
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Good
6.0+First off, let me start by saying if it were just my husband and I the things that bothered me would not have been such a big deal. But travelling with small children changes things. The neighbors were so loud they woke my kids up multiple times. Security came and they did turn off music but continued to yell and keep on until 3am. The pool is tiny and not how it appears in pictures and because there is no one there and it is tucked out of the way from staff when another family showed up and their terror children wrecked shop there was no one there to help. Its $65 to overnight park your car, which is high even for the city. The breakfast buffet was $25 a person, even worse was the continental breakfast was $18 for bagels and coffee whichbis absurd. Just overall over priced for what you get.
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