San Francisco hotels near Civic Center Plaza

Bell hop and concierge is often rude. Lots of homeless outside on market St but they are harmless. Security guards make sure trey don't come in.

The beds were very comfortable. The hotel should provide bottled water in the rooms for staying guests.

was easy to get to Had to send breakfast back on a few occasions :-(

Fiendliness of staff and security No tea making facility, paying for internet access, no breakfast included. Location on Market St was a bit scary while walking.

Not far from the city center Hotel is not clean, Looks old, Have to wait hours for very slow elevators, Wi-Fi almost nonexistent, Showers are in poor condition They charge you 5$ for calling the front desk!!!

Tiny roomNoisy , No ac Expensive Parking

The continental breakfast was nice (nothing amazing, but a decent selection). Free WiFi was a good feature (but it is too slow to stream anything). Location 10 minutes from a BART was convenient and two blocks away is a nice strip of small restaurants. This was NOT a 3.5 star place. It was dated and the room was small and there was no air conditioning. I know the Bay area does not get hot often, but it meant to stay comfortable you had to keep your window open and that meant hearing traffic all night.

The Art Decorated rooms were pretty and esthetically pleasing to the artistic eye, but that's it. Pretty much everything else. Hotel advertises parking, a play structure for kids, air conditioning, a restaurant, and bar and lounge. Let's start with the play structure. Is it on the same block? Yes. Is it theirs? No. Is it nice? No. Is it una neighborhood you'd want to take your kids to play? Hell no! Then there's the non existent air conditioning. Hotel doesn't have it. Bathrooms don't even have exhaust fans... The restaurant? Not theirs either. It's just nearby. And don't get in late because it closes at ten. The bar and lounge is not theirs either. It's just next door. Although the as makes it seems like all of this is part of their hotel. All they have is a cafe open until 2pm. The worst part is the parking. Add says they have parking. They don't. Here's the best part. They said, "There is a parking area connected to the back of our hotel. But it's not ours and we are not affiliated. It's $35 per night. You can pay that to us here. We have a video camera on it that I can see from OUR front desk. We can open the gate from here for you. And you can walk into the back of our hotel from the parking. Oh, you have an SUV? That will be $45 then for oversized parking." WHAT? ARE YOU KIDDING ME?! That sounds awfully affiliated for non-affiliated. Sure seems like you're charging people $30-45 for overnight parking and pretending its someone else. And it was full of SUVs. We rented three rooms for eight people totalling in the $700-800 range and you seriously wanted an extra$45 to park our damn car? When we complained about all this, the staff was EXTREMELY rude. After a great deal of arguing, he told us the manager would be in in the morning and we could "take it up with him". Yeah, guess who "wasn't in" when we came down at 9:30? Save yourself a nightmare. DO NOT STAY HERE!!!

They staff was courteous at all times. The windows opened fully and let in a fantastic breeze. The beds were comfy and had blankets with enough heft to be soothing. The extra pillows where easy to find. The bed, nightstand, desk, dresser were beautiful, authentic, intact, and matched vintage pieces that I would have taken home with me and been very proud to display in a guest room. It had a very vintage feel that harkened to old fashioned glamor. We got our room key and went to our room to find it still being cleaned. Our reservation was for 3, but only had 2 sets of towels. The shower curtain didn't contain water. The windows didn't have screens. The bedside lamp lacked an outlet, but looked nice on the table. We had to leave early, apparently our walking (quietly, we aren't totally inconsiderate) was too much for the room below us, and she knocked on our door to tell us as much. The steam radiator was less than 6 inches from the head of the bed, it was on full blast, there were no instructions for use anywhere. The space between the edge of the bed and the desk wasn't enough to pass between without turning sideways. The area of town is sketchy at best, but that's my fault for not researching fullly. The was no parking. After paying valet, trying to access the building from the parking lot to get our things was 1) completely un assisted, no bellhop, no trolley, but that also means I didn't have to tip. 2) required walking through the bowels of the building through a contorted, narrow hallway, past the bins, across a lose grate down a sandbagged path into a gated valet lot. They did try to at least disguise the bins with some wonderful displays of jades and succulents that are obviously well tended and treasured by someone. Nothing was intolerable, there's very little the hotel can do about the downtown noise and hustle or the surrounding environment. I might stay there by myself for a thrifty weekend get away if I had plans to only need a place to lay my head, but I wouldn't bring my daughter back there again. Ever.

Terrible customer service. Rude.

Nothing I burnt my leg taking a shower. I was cold. There was no central heating so I took a hot shower. The hotel said hey would refund me one night stay and have not done so. I spoke to bill and Mary and nothing. I'm very upset

the rooms didn't smell good. There was a lot of noise in the alley and in the next rooms.

ThemIss come into your room even when the privacy sign is in. She didnt eve knock just barged right in! Not comforting if your trying to leave your room at all while on vacation.

Typical chain hotel amenities, and comfy bed. Good location. Housekeeping came in the room at 7am to me pushing them out saying come back later. If she had it her way she'd clean around me and make me into the sheets go get her job done. Hidden fees. Add $100 extra to your bill for "taxes and other costs". Parking is $50 a night

The staff and restaurant were excellent Being a guest and having to pay extra for parking. Makes staying in the city to expensive because you don't really want to walk anywhere in that area at night

Room had at least two flies at all times. Sheets may may not have been changed. Restaurant food was like pay x4 the price of Denny's but the same quality

Increased price at booking by 15%. Quoted price $135/night became $220 after increase, taxes, and enormous $42 parking fee. Tried to cancel, they wouldn't allow that.

The staff were all very friendly and hospitable, It was a good place to meet people if you felt like a chat at the breakfast table. The continental breakfast was also quite nice, and there are some amazing art galleries, home decor shops and funky boutiques near by , It is also near public transport The carpets look like they could do with a clean, but I believe they will be changed soon as they are in the middle of changing hands. Also there are a lot of homeless people around but once you get used to it it isn't as threatening as it initially looks

Breakfast in a family atmosphere.

it was cild in my room (309) the beakfeast was very good and the people in the hotel too.

Inexpensive good-value hotel. Friendly, easygoing and down-to-earth staff. Nice and informal atmosphere. The room and hallways had a charmingly dowdy appeareance, a bit like some grandmother's home, which makes for a nice personal touch. Big bay windows and York mints in the room on arrival. The hotel is located in a somewhat trendy, upscale-ish, village-like neighbourhood, with cafés, bakeries, various boutiques and public transportation easily accessible. I stayed in a 2nd floor street-facing room, and while not a major issue there was a bit of traffic noise. Light sleepers might want to bring earplugs or ask for a room facing away from the street. The shared bath is kind of dinky, and the bedspread in my room has probably seen better days.

Friendly people at reception

The staff were great - very friendly and very helpful. The hotel is surrounded by gangs, drug dealers, prositiutes, homeless people, drunks and drug addicts. Quite the walk home. An overpriced motel in a bad neighbourhood,

Hotel has a nice out fashioned look to it. It was well maintained and clean. The hotel provided a very simple complimentary breakfast. The hotel is located in a bad neighborhood so we didn't really feel safe walking outside it. The price was too high given the quality of rooms and location.

the woman on the desk was extremely helpful and understood when we had to leave a day early. This place is in the middle of the downtown area. It has many homeless and beggars and we felt unsafe, especially at night. Coming from NZ this was a culture shock and was difficult to come to terms with. However we were safe, car was untouched and all was well. This is entirely due to the great staff vigilance. I want to thank them.

Cheap and close proximity to Civic Center. The rooms need to be remodeled badly. Outdated furniture, stained carpet, etc

The staff was nice. Location, Thin Walls, No TV Channels, Leaky faucets

close to busline manager very friendly and helpful.

The store right next to hotel was convenient for water and small snacks. It was also pretty close to alot of restaurants and bars. The first room we were given wasn't even cleaned up from the previous travelers. The second room while overall a better room still felt small but it fit our needs. The mini fridge didnt work and we told the staff this and were met with "did you try plugging it in the othet outlet" it was never replaced or looked at. They also didnt have hotel parking instead they made me park at a different hotel right down the street , which one guy in particular was incredibly rude and charged me double the rate for 2 days then his other coworkers wich only charged me a normal rate for 3 days. Either way I wont be staying here again.

the hotel stuff was very friendly and the room was nice and clean, the breakfast was ok the sourrounding of the hotel was very bad, lots of homeless people and strange people, better to be at the hotel before darkness

Close to everything, price was perfect!

No hot water for showers both mornings. Very loud, hard to relax and sleep. People talking loud, parking garage is below the rooms and not covered so you can hear people taking, car doors slamming, cats coming and going etc. The empty the garbage dumpster between 5am and 6am through the garage and that is very fricking loud. Walls are very thin and toy can hear people talking in the next room. Not a place to get rest and relaxation. Parking lot is small and you will most likely have to park on the streets which are full of homeless drunks and druggies.

The room looked and smelled like they just used cheap carpet powder. It had bedbugs and the staff was very rude!!

check in was a breeze the cockroach on the pillow .

Everybody was very nice, and I could take the pubic tranportations easily. The elevator was not clean

good location older worn out building

The price and the free parking. Terrible internet service that did not work most of the time. Stairway smelled like urine. Rooms were kinda gross looking.

Do not stay here under any circumstances. Room stank and had no bathroom only 1 sink. Disgusting corder view outside window full of garbage and bird poop. Window couldn't lock. LOUD banging occurred in the hotel ALL NIGHT. Public restrooms and showers were filthy and nasty like out of a horror movie. Do yourself a favor, pay a little more and say at another hotel

They give you your own roll of toilet paper... Everything was dirty! The walls were disgusting. The bed was hard and covered in plastic. The bathroom... I'd rather pee in the street, like everyone else was doing. There are windows in the bathrooms on the first floor. Had some chick crawl through the window into the men's stall right before I was about to do my business. you have to step past transients fighting to get to the door, and wait to be buzzed in. There is no parking. Unless you want to park three blocks over and carry your stuff. Wouldn't recomend that. There were needles and razor blades on the street behind this place. I wouldn't recommend this place to anyone.

There was a bed. No parking. Room was tiny. Bed had blood stains on sheets. Shared bathrooms were disgusting.

My money back it was scary and disgusting someone riding a bike up and down the hallways drug addicts hanging out from the front door to the hallways all nite no peace The whole experience you should be ashamed to even offer such a non refundable dump I want my refund

Communal bathroom without a sink

We did not stay we ended up finding another hotel and leaving this one. Everything

Nothing. Just the position was fine because central 1. People playing music at night. 2. The bed was dirty 3. The bedroom was dirty 4. The shawer was with no soap handling

location most hostels I've stayed in were nicer. apparently they got new locks on the doors, counter to other older reviews, they seemed capable. noise was horrible, all night.