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Location Friendly staff Only one elevator Limited parking space
easy check-in/check-out, free parking (don't mind double parking & surrendering keys), convenient location. walls too thin, can hear neighbors loudly outside the door. didn't mind the city/traffic noise since its, in fact, a city (duh).
Cheap, good location. No bedbugs! While I was there, a car got broken into in the parking garage- right next to my car. Their window was broken and someone stole their expensive luggage.
..... 1. Thin walls, could hear neighboring rooms conversations clearly. 2. cockroach in bathroom. 3. when my travelling partner tried to return to the room after visiting with friends the key card did not work. I was not there but the friend walked him to the hotel. This was 9 hours after checking in. The attendant was rude and refused to rekey the card without an argument then a scolding after. Ridiculous.
NONE The receptionist was so rude and had no people skill. I felt discriminated. I cancelled my reservation but was charged one day even though I refused. I will never ever book in this hotel ever again. The receptionist was a disgrace.
Quick cab to union square, had cute diners and deli's right across the street. Great hotel if you're looking for something affordable but clean and near the heart of the city. We were only there one night and barely in the room so we weren't looking for luxury. Breakfast was just a few items, but didn't affect us at all.
The hotel accommodated free guest parking for every guest. Compared to other hotels the price was lower,. San Francisco is expensive though. Many guests smoking in front of their rooms. One person even had laundry hanging by their door.
Location Everything else. Possibly the worst motel i have ever stayed at.
Location close to Muni and decent value for the money. Internet connection and speed could have been better and faster. Too many disconnection and slow at times. It will be nice to have dedicated area for free breakfast, instead of to go and have it in your own room.
Front office staff very friendly. Rooms were dated and it was under construction. Had to be moved to a second room because of a leak and the room not being cleaned yet.
Good location Staff was rude. They made my wife cry.
Great place! Location, value and friendly! Will be back!
good location very noisy
The room was pretty nice overall. The bed was nice, and the area was pretty beautiful. a walking distance (for those who like to wonder around the city), to many cool places. When I got to the room, the carpet was a little wet, so I guess it might had a problem in a rainy day.
Front desk quite helpful & friendly The location is great, and is very close to Chestnut Street with the Muni bus system. Overall I will stay here again, now that I know how things work. Did get good rate ($80/nite) Cold: no heat & only 1 thin blanket Lukewarm shower - will get hot one if the water is run about 10 minutes or so, per front desk - but didn't know this for the first morning:( Not enough towels (no washcloths/bath towels) Solutions: Front desk was great about giving me everything I needed. Got initially second blanket -almost slept well and then W/3rd blanket slept better. Wall heater nonfunctional. Whoever cleans the room does not replace the towels - just takes the used ones away. Continental breakfast: ok, didn't see the hard boiled eggs first day as the are on shelf below eye level.
Great location. The hotel is right off the 30 bus line. Nice and friendly staff. Good small free breakfast. Great value for the money. Not the warmest blankets they had a few holes in them, but everything was clean and smelled nice.
The Marina Inn staff were exceptionally warm, friendly, and helpful. Our deluxe queen was spacious, clean and very pretty. The location is excellent- close to the water, many reasonably priced delicious restaurants, and boutique shopping. I highly recommend the Marina Inn The included breakfast was very basic. There was sandwich bread (next to a toaster), hard boiled eggs, yogurt, a few bananas and orange juice.
very good hotel, clean, open 24/24.it isn't very central but there are 2 buses lines across the street. very good continental breakfast with milk, thè, coffe, very good banana muffins and eggs. ther's only some noisy of traffic, but we are so exhausted for tour and we stay very ok!!!
Only the location. They say that there is internet connection throughout the hotel, but in fact, you can use it only on the 2nd floor. If you are on 3 or 4th floor, you should go to the 2nd to be able to connect the internet. Also, unbelievably, they do not have parking..
The room was relatively clean. The carpet in the hallway was about 2000 years old. It was extremely dirty that I wanted to throw up. There was no ironing board or iron in the room so if you're here for a meeting that will be a problem. There was no parking so if you rent a car, you will have to drive around and around to find parking. There are other motels and inn within couple blocks and those have parking. There was no thermostat in the room so you can't control temperature in your room. I would go somewhere else if I has known how it was before I came.
Convenient location near SF places of interest. Good value and very helpful staff. Rooms comfortable, with enough space to get organised. The continental breakfast was unusual for the British taste. Some of the rooms could be noisy, being close to a busy road but this is a subjective view.
I was allowed to check in early. Great value for the room. Located within walking distance to several bus stops. Good restaurants nearby. Glad it didn't have shared bathrooms either. No A/C. I had to open the windows to cool my room down, and then the traffic was too loud to enjoy watching television.
convient to my conference at fort mason, reasonably priced, convient access to fisherman's wharf, comfortable rooms a little small
The location is fairly good, nearby food and shops and 45 min walk to pier 39. The quality is bad. The bed was horrible, i was glad it was time to get up in the morning because the bed made my back hurt. My wife had the same. The shower made alot noise, same for all other showers which we heard in the morning. Our promised breakfast was nothing more then milk and pre-packaged muffins. We decided to go out for breakfast in the end. For $65 this was not good enough. I think most reviews here are based on the hotel years ago. However it clearly aged without maintenance.
The place has a great location, near most places we wanted to visit. The room was and smelled clean and beds were comfortable. We only stayed one night in San Francisco, we got there at 10pm and checked out around 10am next morning. Shower not working properly, we had to work around it to make it work. Overall bathroom didn't looked as clean as the rest of the room. Our room was very close to the road so it was very noisy...
Location was OK. Carpet dirty, door didn't lock well (can be kicked open by a 4 year old). Won't advice this hotel, will pay more money for a better hotel next time.
Service, breakfast, location Limited parking, 3PM check in and 11AM check out
Cheap for san francisco with free parking. No ac. Worn out looking interior.
Convenient location, great value,
Less-than-desirable location/neighborhood, but overall a good, budget room.
The location was great. Close to Chestnut St, stores, restaurants, and such. Free parking. The cleaning lady was the only nice person around the building. Walked in, room and carpet was filthy, stains everywhere. Suprisingly the sheets were clean. The room was 100 degrees, no A/C. Had to open the window with no screen all night. Homeless people sleeping in the parking lot. The front desk manager was quite rude, no personality and took forever to check us in.
Great location in SF. Easy to walk around the city and close to great eateries and bus stops. And free parking! Close to the street so a bit loud. The free breakfast was merely toast and orange juice. And there wasn't enough parking for the amount of rooms available.
The cleaning staff was very nice and kinda. Super friendly made sure we had all we needed. The front desk guy was pretty rude. He looked annoyed at every question we had.The hotel rooms need some work for sure .
I didn't like the fact that during our stay we found bed bugs in both of the beds in our room. The staff also seemed irritated when we asked for help with the heating system.
close to the heart of the city. comfortable, the minimum needed. it's ok for a few nights. breakfast it's poor.
good selection of breakfast items
Nothing at all, it was awful The whole floor has to share one bathroom it was disgusting and old. Isn't even in a good part of San Fransisco, and a loud nasty bar was directly under the hotel. If you're looking for a cheap stay I'd drive a little further out of the city and get a decent hotel for the same price.
The staff are great price was very good facility and the rooms are clean Underneath this place is a saloon that has multiple live performances per night and practices during the day (every day of the week). It is worth noting that the staff will do their best to move you to a better room Cleaning staff decided not to empty my trash for 4 days shared Bathroom and and shower
The Utah in is very simple in what you get. In what you get, they do a very good job. The location isn't the best. Probably not appropriate for families and would suit single travelers best.
Nothing The location. The staff. The shared bathroom. I couldn't shower for 3 days because every time I went to go use the shower, someone was using it or there was standing water left in the tub from the last person using it. It was disgusting.
Attractive front, quiet. Uncomfortable beds, gum on wall directly next to the bed. Awkward bathroom arrangement.