San Francisco hotels in Financial District

Breakfast The receptionist lied to me about the parking fee Later the hotel charge me 75 USD for overnight parking

The lobby area inside us very beautiful, yet it's not that unique anymore compare to some of the newer hotels. Location is very good, right access from ferry building and many good restaurants. Room needs renovation. Restroom is small, couldn't find light switch when we get in the room. Booked king bed room and was given a double bed room, staff told us nothing they could do. They did give us some credit but only end up buying some water, because there is none in the room.

Location. Unresponsive staff. Examples: (1) concierge and room service rang out after trying repeatedly reach them for 10 and 15 minutes; (2) waitstaff in bar/dining area was slow and inattentive; (3) we needed 2 extra blankets and they initially resisted until we convinced them we were using all the blankets in the room and were still cold; (4) the food and beverages were overpriced and barely mediocre.

Bed is good. Nothing

I liked the amenities like the free bottles of water, the roof terrace, the computers with free internet downstairs, the friendliness of the staff

The king bed is 2 full beds pushed together. Couples beware, no cuddles here. A lot of wear and tear.

No wifi unless you pay more not even hbo on tv

Charged me for parking but I did not have a car. Also charged me for internet after they said it would be complimentary

Location The bed and pillows. Not comfortable at all. Parking was too expensive. Although they did offer a garage to park for $30/day which I should have done.

I liked being able to purchase on the internet I did not like getting double charged for the stay because the KAYAK/AMOMA credit system was not working. I also did not like getting fraudulently charged for food I did not order nor a long distance phone call on a room phone that did not work. I will not be booking with either Hilton or Kayak in the future.

The view is the only thing we enjoyed. Horrible customer service. My fiancé and I were treated very poorly and when I talked to the manager Jeff, he was very apathetic. We asked for 2 bowls from Jeff later on and they never came. I had to go down to the front desk to grab the bowls myself. We also needed assistance with the television and no one ever came to help. If you are looking for a place where you are ignored and treated poorly for $200 plus a night then is your place. I am astounded that a place like the Hilton could hire such an awful manager as Jeff.

First off, let me start by saying if it were just my husband and I the things that bothered me would not have been such a big deal. But travelling with small children changes things. The neighbors were so loud they woke my kids up multiple times. Security came and they did turn off music but continued to yell and keep on until 3am. The pool is tiny and not how it appears in pictures and because there is no one there and it is tucked out of the way from staff when another family showed up and their terror children wrecked shop there was no one there to help. Its $65 to overnight park your car, which is high even for the city. The breakfast buffet was $25 a person, even worse was the continental breakfast was $18 for bagels and coffee whichbis absurd. Just overall over priced for what you get.

The back of the hotel faces the Embarcadero and view of the Oakland Bay Bridge that lights up at night. Staff was friendly and accommodating. Complimentary coffee and tea in the morning an d water always available in the lobby. Constant whirring noise all around the hotel didn't allow a good night sleep. One of the two elevators is under construction. Concierge must help with luggage since there are only stairs at both the front and back entrances.

The staff was attentive to your needs. Our room was very tiny with the sync outside the bathroom. I guess you get what you pay for.

Location very good for the main route to both shops nad the wharf. Room was very small and had an internal view ie a wall

Location, free internet, breakfast included Worst room in the hotel - inside room with a "view" of the A/C and heating ducts, constant noise from ducts, room was dark, staff not attentive - front desk failed to have my car brought out, valet parking attendant had to be asked to park car - he was more interested in talking to the cab drivers and smoking, no "privacy sign" in room, charge for use of YMCA other hotels in the area do not, housekeeping failed to turn off the alarm clock, breakfast room disorganized - could not sit anywhere to watch the TV they had on in the bar area. I tried this hotel for something different in San Francisco, I will not be returning.

The room was extremely small and poor value. We had no outlook, the window was on to a wall some inches away. The floorboards above creaked and disturbed our sleep several times each night and early morning. The hotel was apparently full, they could not cope with the number of residents and the breakfast items ran out. We complained and the staff on duty were unsymathetic.

Staff were very nice and welcoming. Good views at the back of the hotel of the Bay Bridge. We were in room211 opposite the life so very noisey at times. No real natural light in the room as the windows faced into an internal small square to the roof which also had noise from ducting. The pillows on the bed smelt and we asked for them to be changed, plus as there were only three we requested a fourth pillow. The pillows were changed but still only three and a second request for the fourth pillow was not addressed, only a small thing but should have been rectified. We were there for two nights and were woken at around 04:00 with noise in the corridor which sounded like cleaning and also from above. If this was a chain hotel in the U.K. they would have refunded the cost of our stay under the good nights sleep guarantee. Overall not a restful stay.

Their competitors are from third world.

The Balmoral hotel is a very basic accommodation option for anyone visiting San Francisco. It is truly central and the neighborhood is very convenient if you need to be close to the financial District/Chinatown. There is a Starbucks half a block away which opens as early as 3:30 AM but does close by 6:30 PM. There are restaurants nearby but the great majority of them close by 8 PM. If you plan to arrive late and have had no dinner do keep in mind that your food options will be limited. Subway which is a half a block away also closes like the rest of the other restaurants. There is a cash refundable deposit required of $50/room-if you happens to be without any cash, there is a HSBC ATM at the corner. In all rooms, a bath towel and hand towel is made available to the guest. They will also provide a roll of new toilet paper per room. Do keep in mind that the facility although being called a hotel, it houses short to long term guest. You will notice that at the “Check-In” process you will be presented with a four page document titled: “Rental Agreement”. The form includes a questionnaire asking if your last place of residence was less than a year-why did you leave the place. The advertised condition of shared bathroom is accurate but make notice that each floor has two toilets and 3 shower rooms per floor. I did not count the number of rooms but by my estimate the ratio is 2 toilets and 3 shower rooms to about 35 to 50 rooms per floor. The first night, there was a toilet plugged with paper and feces so the ratio drops to one toilet in that room. There are other toilets in the remaining floors. There is no toiletries provide (Shampoo and soap)-so don’t get caught without your own if staying at the property. Some rooms will have hard-wood flooring and some will be carpeted. The rooms are small and basic and equipped with a sink-no soap. Some rooms will have windows facing out to the street and some will face small inner court and other rooms. The distance front to front on windows is very close but not close to touch or jump but very close so keep in mind. The clientele is basically broken in three groups: 1) monthly or short term residents (which happen to be living there cause their economic condition won’t allow them to find a proper rental at an affordable price. 2) Some unsuspecting tourist drawn by the low price. It is truly economical when you compared other properties in this expensive destination. Some will be ok with the condition of the property but some may find it not acceptable. Do keep in mind you get what you pay for. I fall under this category and some of my experiences and opinions are based on this bias. My trip was due to a business trip and due to budgetary concerns, This is the property we stayed at. Safety wise I can’t say I felt unsafe but during my two night stay, I did overhear loud voices in the hall way of people loitering. Another night I could make out Marijuana smell-both I have no objection over but you may. I can share with you that I did not use their toilet but instead went to the Starbucks half a block away-they were cleaner! Shower after my trip was over and back at home. 3)The last group of people I could see was young professionals. Very well dressed people sporting apple watches and business casual apparel. I did not speak to any of them but I can imagine the backstory of why they were staying there. Newly college graduate looking for an interview with the financial institutions in the neighborhood who can’t afford another option for housing while in town for interviews.

Great location great price Shared bath very small room