Boston hotels in South End

The responsiveness of the staff was good when there were problems. The room had not been checked properly prior to being let to us. We had to change rooms as the first one had blinds that did not fit the window so our privacy was compromised. The second room in which we stayed was not clean including plates in the cupboards. We had to wash them before use. The tv did not work due to a broken cable. We had no way of controlling the heating when it was chilly and had to call for it to be switche in on more than one occasion. There were no cooking utensils or cutlery in the room and the gas cooker would not ignite automatically with no provision of a manual lighter. The carpet was filthy around the edges, the whole place needed a good clean, thick dust lay along the edge of the carpet.

The location and full kitchen facilities. It was within walking distance of all activities we were involved with. Excellent location for subway. Shower heads were extremely noisy. Adjacent room shower woke us.

My room had been recently refurbished. decor very nice - and good size. would be good for longer term stay as it had kitchenette. Stairwell was narrow - no elevator which was not an issue for me, but might be. also the office staff was not always present: "on break, back shortly, sorry for inconvenience"

feel very easy to stay The window can not open, so the room lacks of fresh air.

The staff were very nice. Location OK to resturants The size of the beds were small. Had 2 double beds and they were short. Charged for car to be parked. No continental breakfast or even coffee except room coffee Bathroom was small Needs updated

The beds were super comfy Rooms were very cold and for the quality of the room that had outdated appliances and not even a mini fridge, the price the price was a little high and the fact that guests have to pay for overnight parking is slightly ridiculous.

It was a convenient location. For the price, the hotel was very shabby. It clearly hasn't been rennovated in a long time and was just kind of depressing. For how much they were charging, the hotel should have been much nice. I was disappointed.

A comfortable hotel in a good central city location - close to road links, local transport and restaurants

Stayed overnight and although the room was "European chic" the bed was was a bit to hard, walls were thin could hear our neighbors all night, and the bathroom was nice but very small reminded me of a cruise boat bathroom. Staff was nice and friendly co actual parking but if you were lucky you could find parking out on the street if befor 6pm it's 2 hrs and after it's free until 8am Overall it's okay

The location was safe and convenient, and it was almost well priced for the area. The front desk staff was accommodating and helpful. The shower itself was excellent. I knew the room would be tiny, they did a good job alerting customers to this fact, and it was surprisingly well arranged. They used space well, with a couple of tweaks it would be superb for that size room. A refrigerator and safe in the room would be appreciated, also the console should have drawers in it as storage is at a premium. For daily storage requirements I removed the blankets from the only two drawers in the room and stored them on top of the hanger rack. This made the room liveable for a full week. Housekeeping slacked off after I left a tip in the middle of the week for requested bedding change. Very disappointing, resulting in no more tips, and I always tip good housekeepers well. 2" bug in the room. Extremely soft mattresses, way too soft. The window was not in it's track when I arrived. It took two days for me to figure out why my room was so loud. I finally fixed that issue, but new windows would block loud street noise and go very far in making this hotel more comfortable to sleep in.

the breakfast is very English very big fat, the sockets in the room are all two holes...I could not charge my laptop. the room is also noisy near street, and the heating did work, and the blanket was just better than nothing and I felt very cold in the room.

Good location. It's walkable to the city center. The bathrooms were dirty and the rooms outdated with no AC.

The price and location Only 1 elevator and it violently shook as it operated. Room was hot as hell and it was cool outside.

It is cheap, well heated, not far away from downtown Two showers per floor is not enough

Staff did try to help, but not able to resolve after the fact. Location is great, however the facility is not as presented online. Advertised as a refurbished YMCA serving as a hostel with a wonderful location and modern amenities.The pictures are bright, sunny and clean. Reality was a dive populated by bewildered expats and some of the seedier elements of society. The expats and I apparently had different expectations. The floor we were located on had a distinctive yuckiness about it, complete with stained carpets, chipped paint, a gross dormitory style bathroom with torn shower curtains and the a sink was not affixed to the wall. The room had a semi-malfunctioning ceiling lamp and a very dim bulb. Street noise - and smells were prominently accessible through the windows. A drunk wandered down the hall around 1 am demanding that, "b%/#h give him his money," because he "had seen the mother %=#er leave." Not sure what that was about, but the suggestion that I should have let the desk know was laughable. Really not thrilled about the idea of wandering out into the hall with a drunk. The worst part was the spiders. I survived 4 days in Maine with minimal bug bites only to get 8 spider bites in the hostel! We chose the place as it was easy access to the airport for a 6 am flight. It was, but next time I will just get up earlier. Never again.

Well de breakfast was pretty good and the bathroom, although it was shared, was clean. Also you have a / eleven near and many restaurants close. Nice if you are a Backpacker If you travel by car, the haven´t parking, so nearest was 24$ a day. The room seems old.