Boston hotels in Downtown

This hotel for the amount I paid was really above my expectations in terms of service. Location is very central to the historic district, entertainment, food shopping. The hotel itself has a rich history and great to wonder through it. Would stay here again.

Although small, the room was comfortable and the shower quite lovely. Plenty of hot water in the morning. A blizzard was expected so I decided to check out a day early, and this was hassle free. I did not ask for the name of the person who helped me with the checkout, but she was very polite and extremely helpful. The door man and valet folks were quick to bring my car and wish me a safe journey. Overall a very pleasant stay and I was able to accomplish that which I was in town for. I found sleep very difficult due to the noise level throughout the first night of my stay, which was a Tuesday. Many drunk people coming to rooms late very loud in the hallway and then one couple in the room next to mine arguing until approximately 4am.

Samantha was great as we were checking in. We were a little early for check in so she said the hotel would hold our bags while we toured the city. She came through on the promise of a room with a better view. So happy with the room that over looked Kings Chapel and Old City Hall. The hotel is right in the middle of everything, easy walking distance to anything. Beds were comfortable. Room was a little small but wont stop me from staying again. No free WiFi.

Location.

Location is fantastic--easy walking distance to all the places of interest. Hotel is itself a historical landmark. Room was rather small, no free wifi.

Great location, rooms were clean, a lot of ports/outlets Room is kind of small, a bit pricey for the size of the room

Rooms were clean, Staff pleasant. Nice gym. Love the security card elevator feature. Should be in all hotels. Elephant castle is always pleasant. I didn't like that my room didn't have an ironing board & safe. In my opinion those two should be a no brainier & standard.

Bathroom was pretty small.

Receptionist clerks responsive to questions and pleasing traveler. The bathroom shower was excellent. The heating unit in the room was noisy. The breakfast was skimpy; commercial granola bars, oranges, bananas, coffee from machine (all impersonal).

everything worked good location

Location is great in the center of everything walking distance anywhere to Boston. That breakfast is not included with the price tag of the room breakfast should be complementary. Parking under the hotel should be priced accordingly and have a special pricing for hotel residents.

Close to everything but quiet to recharge Parking, not included

Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street. Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees

Wonderful location, comfortable and clean room, friendly staff. What else can I ask for a 3 day visit to the city. Can't think of anything.

Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.

I encountered a few problems and the staff acted immediately to accommodate me.

Walking distance to all central Boston. Fantastic location Shower is a glass box dividing the bed room and bathroom. Perfectly ok if you're into that sort of thing

Friendly staff, clean room, superb matresses.

Staff was awesome and the place is all brand new and beautiful A little expensive

Chic hotel with very comfortable rooms and excellent customer service. It's hard to think of anything we didn't like

Convenient, clean, very nice, sleek, efficient Tight rooms for two travelers with large bags

Great ,location, layout, quality, and service. Our second stay here and we remain fans of this newer downtown hotel. Comfortable beds, quality fixture, terrific, huge Tv, fast wifi. Haven't tried the food. The bar was nice. Jeez, the standard rooms are tiny with hard to access closet and no side table on one side of the bed. We were offered a larger room for another $40 and should have taken it!

Location, Location, Location 2 min from Boston Common, in the center of the theater district Offsite Valet Parking was $52 per day, raising the effective room rate cost by that amount. Bed was too soft to be comfortable for my taste. No onsite restaurant

Location was outstanding. The interior of the hotel was impeccable - obviously new. The bed was probably the most luxurious of any hotel bed I have slept in. Bose Bluetooth speaker provided ambiance to the room. Continental breakfast was a pleasant surprise. Room was a fairly small. Dresser in the hall made for tight passage between the bedroom and the bathroom.

Tasteful and modern décor, beautiful details, friendly staff, comfortable beds, location, complimentary bottles of water TV program transmission quality was spotty. Glass shower screen led to wet bathroom floor and soaking bath mats after every shower. Ice machine hard to locate and not on every floor.

Great location, central to most attractions. Very polite and helpful staff Ice machine was broken, but these things happen.

Very clean, modern look, staff was friendly and helpful. Unable to block out light from the street with blinds. No on site parking available. A better discount on local parking garage would make this hotel one of the best affordable stays in the city.

My wife and I stayed in Boston for a quick getaway and were very impressed with the hotel. It offered a clean room with a comfortable bed. The location is the reason to book this hotel,

Very nice rooms No garage or valet

Location was great close to everything. Price for the location you cant beat it Parking was a block away and it cost $32 with there discount.

Great location , clean, spacious, comfortable beds, quiet Parking. A few blocks away and cost an extra $30. No breakfast.

Location Value Room size Quiet heating/cooling system Staff The blinds. We had an interior room with the window looking out into the hallway. No big deal except that they used a $15 Wal-Mart blinds on that window and had a blue light in the hallway that was on all night long. The room was bright...all night long. If you're a person that is at all sensitive to light in your room at night, this may be a deal breaker. If you're management reading this, put up some blackout curtains or turn the stupid light off at night! This was my only qualm, otherwise it was a great place.

Location was next to Faneuil Hall/Quincy Market...good price for that area Couldnt control temp in the room..froze all night

It was incredibly functional--I stayed in a clean, nice one bed room and for my needs it was perfect. The only thing that didn't quite work was the fact that I was relying fully on public transportation and it is a solid walk from the closet T stop. I could do it, but if you have kids, or ladies, if you're wearing heels, plan to take 'em off to get there!

very clean, nice room, fantastic staff heat in room was uncontrollable. had AC set to 60 degrees with windows open and it was stifling hot in the room all the time. literally sweating thru the night.

Awesome staff. They helped a lot with restaurants and hot spots of Boston. They asked if I'd like a spacious room.. I got a regular one oddly shaped. They had construction going and woke me up with drills and hammers at 730am both the nights I was there

no micro oven in the room

Service in the hotel bar. Ordered mimosas while we waited for our car. 4 different waitresses came over to get our order (after we'd already placed it). 10 minutes later, still sans mimosa, I asked one of them if they were coming. As it turns out they won't serve alcohol before 11 AM. Probably something worth mentioning when someone orders!!!!

The staff was wonderful, very polite and helpful. The hotel was very clean. The beds were quite comfortable. The room was nicely spacious. It is a lovely hotel conveniently located for the tourist. The appointments were a little less than expected considering the expense/level of accommodation. Nothing major. The furniture was sub-par - the drawers didn't close well, the closet door light weight. The phone lines did not work. There was on-going remodeling work to which the trouble with the phones might be attributed however the issue was not resolved within our four night stay.

Convenience was superb.

Excellent location to view all of Boston by foot. We had a wonderful stay and would stay again.

staff was terrific and service oriented. price for valet parking was steep.

Regulars at their restaurant, our first stay was all we needed. Handsome, friendly, warm lobby area; helpful, attentive staff. The in-hotel restaurant is actually very good -- and has a great bar area. The staff that delivers items to rooms are very friendly, speedy folk. Hotel is under renovation in part, so there are inconveniences until completion early next spring. When we were there, some desk staff are "in training" and not exactly use to speaking in English (!). The door-staff/valets are very helpful.

Great location, staff was great, hotel was beautiful Air conditioning was loud, no in-room refrigerator, no vending machines, bed was a little too firm

Loved the location, the amenities and the service. We've already booked our stay for next year! difficult to adjust the temp in the room - trying to cool the room meant the AC was on full blast.

Location was great. Everything was in walking distance. Room was clean, bathtub and shower was fantastic. Room was a bit small, balcony was not a real balcony - very small step out balcony! A bit pricey for the size and amenities.

Beds, personal treatment of the staff No

Very nice location and the staff were tremendous. The room was well decorated and clean. The service was outstanding.

Comfortable bed. Beautiful furnishings. Excellent service.

Where to begin from the location to the staff to the rooms. Really could not ask for more!

Hotel was very clean, staff was very helpful and friendly, great central location! Nothing

The location of the hotel couldn't be more perfect. Upon arrival the staff was very inviting and accommodating. I was fortunate enough to get a corner room with spectacular views. The bed and pillows were extremely comfortable, and they're dog friendly! If your looking for a great place to stay within walking distance of Fanueil Hall, Nine Zero is the place to stay!

Phenomenally friendly staff, offered us free wine and Cokes and party bag for the kids. Unnecessarily nice!

Step out front door and you are on the freedom trail and ready to go Location

Great value for money. Good restaurant -- functional for working and meeting. Decor and some amenities starting to get a little dated. Humidifier supplied did not really work. Internet in rooms slow.