Boston hotels in West End

The hotel is very unique for sure. How often do you get to stay in a prison in luxury? The staff is very friendly, and the glass of sparkling wine at check in was lovely. The quiet lobby turns into a very lively nightclub in the evening. Our view was a tiny slice of the Charles river and the Royal Sonesta Hotel. The price for everything from drinks to breakfast is obscene. My husband and I had breakfast in Clink Sunday morning, I had Bacon and eggs, with 6 pieces of red potatoe,and two cold pieces of toast. My husband had the same except he had sausages that were undercooked, and we each had coffee. The total came to $59.92 without tip. We didn't get menus, just ordered, so we were stunned. Buyer beware!!

We've stayed at the Liberty several times. We love it. Great location, great restaurants, and the lobby is amazing.

Great rooms, great service. Not very family friendly.

Customer Service was amazing - staff was efficient, friendly and helpful. Over all feeling of this place is customer-centric without being stuffy or gratuitous -Would love to go back again! It was a little hard to get to off the highway - but not much they can do about that ;)

Clean and comfortable. Good valet staff. $50 parking... conveniently not mentioned prior to arrival. Asked for 2 queens and got a king. Nothing but 20-somethings in the lobby any time I was in it (ZZZzzzzzz). As I almost live in hotels, I care about the mix for my own sanity and it would be nice to have a more professionally/intellectually diverse mix. Inconvenient access to AC plugs at the desk. Occupancy sensors suck. No mint:)

andre and young man from new jersey was the best person who hever attended me at a hotel . Top notch. the business center and gym need an upgrade

The liberty staff, amenities, location and feel were top notch. I did not like how thin the walls connecting the rooms were. It was hard to fall asleep at night a few nights we were there because there was no sound buffer.

The brick work was super cool and the location is top notch. Walking Charles street and public garden was amazing If you stay in the jail rooms the lobby can get a little roudy, but bar closes at 2am so it's quiet after that

Within walking distance of everything in the north end which is most of what you would want to see in Boston. The accommodations were well worth the price.

The ambience is cool--contemporary and funky with a sense of humor and fun thrown in. The staff at the front desk were wonderful--friendly, helpful, welcoming. Nice touches--daily complimentary wine bar in the lobby, fun animal print bathrobes in the room. The location is great, walked everywhere. Oh, and it's pet friendly! It would be nice to have a coffee maker in the room. When I asked at the desk, however, they brought one right up.

We had a great experience. The costumer service and location were excellent.

Everything

I loved the modern interior design and how friendly and helpful the staff was. My wife and I stayed at the Boxer for two nights for our mini-moon. We told the front desk staff that it was our honeymoon, and then about ten minutes later, a piece of red velvet cake and a bottle of champagne arrived at our door, completely on the house. We were very impressed. My only complaint is that the rooms in the pictures from the website looked bigger than our actual room.

Beautiful hotel, incredibly friendly staff, old fashioned luxury with modern touches, amazing bed

Staff was fantastic!! Front desk, bartenders, valet...everyone! Super personable and accommodating! I will remember most by name. Room was "loft-like", super cozy unique. Short walking distance to the water, aquarium, good bars and restaurants! We would definitely stay here again!

Services was fantastic at this hotel. The room was ready right away, and my request for extra's in the room was honored. Ease of taxi service, and just across the street from the T and garden.

Great location in center of city. Clean and well maintained. Unique and accentric feel. Thin walls, could hear everything going on in the hallway. Hard pillows, my neck and head hurt so bad in the morning. Tiny rooms.

The staff was extremely helpful and friendly, especially Fred! I'm not too keen on the standup shower. Sometimes it's nice to soak in a tub while on vacay.

The gym was a little small.

Great service, great location, and a unique feel to the overall hotel.

The Jamican Man at the door, he was great,MON lol

Friendly staff. A great location. Room was clean. No refrige in room.

Staff was very friendly and helpful. We saw a show at the TD Garden, two minute walk! Our room was clean- nice walk-in closet, kitchen area with microwave and sink & fridge- close to restaurants. Nice breakfast included. And the valet service made it so easy to get in and out. Going to see Neil Diamond at the TD Garden was awesome, reflecting on the trip we all agreed that the friendly, visible, accomodating hotel staff made the trip even better.

Got there late and left early, so this isn't super detailed review. Check-in was quick and the desk staff was professional and polite. Nice clean room. Comfortable bed.

Very friendly people at reception desk! Accommodating and caring people working the breakfast time the Saturday of the Boston Marathon weekend. Very expensive (~ 300/night) but most/all hotels are expensive in Boston it seems and it was marathon weekend.

The staff at the front desk were awesome. Thanks for everything.

Decently-sized rooms, USB outlets No fresh fruit for breakfast most days, wasteful (cleaners leave lights on, no option to not have towels replaced, etc.)