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Airports
Origin
Singapore
RM 272
only
RM 272
Johor Bahru
RM 318
only
RM 318
George Town
RM 167
only
RM 167
Destination
Kuala Lumpur
RM 167
only
RM 167
Fri, 22 Sep
PEN
SZB
1h 00m
Sun, 24 Sep
SZB
PEN
1h 00m
RM 167
Trip: 3 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Boarding
7.2
Comfort
7.4
Crew
7.3
Entertainment
6.7
Food
6.6
TPE
KUL
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

KUL
CMB
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

SIN
KUL
Excellent 8.0

No fuss, well organised.

Wed, 22 Nov
SIN
SZB
1h 20m
Sun, 26 Nov
SZB
SIN
1h 15m
RM 272
Trip: 5 days
Overall 5.1 OK
Based on 2 reviews
Boarding
7.0
Comfort
7.1
Crew
7.4
Entertainment
6.0
Food
6.7
PEN
SZB
OK 5.6

Hot in the plane upon boarding

USM
PEN
Excellent 10.0

Everything was smooth and easy. Check-in line was short, the whole airport experience was quick and easy. Flight was smooth, comfortable, staff was so friendly. When I checked in for my flight in Penang, the girl who helped me, Kay, was the most friendly help I've ever had.. She offered me a great seat and was patient and friendly when I requested to be moved around. She made conversation while we waited for the system to finish, and had a huge smile the whole time. She set the time for the whole airport and flight experience, and had me smiling the rest of the day. If there's a way to tell her bosses - she is a gem, hang on to her! I'm looking forward to my next trip on firefly!

Boarding was delayed a bit, but flight took off within a few minutes of schedule, so no real problem!

SZB
PEN
Good 6.0

On time

PEN
KBV
Mediocre 2.0

There was one local manager who smiled a lot and tried to promise things that it turned out he wasn't allowed to promise while his airline was screwing me.

International travelers, check and recheck your flight. Firefly canceled my flight "several weeks ago", according to them, didn't notify me by phone or email despite the fact that they admitted they had both on file, didn't refund the money to my credit card until the day before departure so i had no idea of the change, and then provided no help whatsoever when i arrived at the airport and the flight didn't exist anymore.

SIN
SZB
Mediocre 2.6

The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.

Mon, 30 Oct
PEN
SZB
1h 00m
Tue, 31 Oct
SZB
PEN
3h 20m
RM 280
Trip: 2 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 738 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.4
BKK
KUL
OK 5.3

I request for extra water but I was just given the glass which was on my tray. The Stewart told me he would come back but never did... not very nice One Air Asia, sûre you have to pay for the drink but you don't stay thirsty, and finally ticket is much cheaper...

KUL
SIN
Excellent 10.0

I wasn't aware I was in Malaysian airline, I thought it was silk just as it was when I arrived... could of been a little clearer but other then that everything was great

MNL
KUL
Good 6.6

the staff were pleasant

the food was ok as I like spicy. But one mouthful of water and a small wine. soft drink, etc was not enough on a 4 hour flight. Leg room was very bad. I am average hight 5 ft 10 inch but could only sit sideways aas not enough room

KUL
MNL
Mediocre 2.0

Nothing at all!

Worst handling of delays and cancellations I have ever experienced. Worst management ever! More than 17 hours delay before I finally got on another plane. No hotel, no food, no nothing.

KUA
KUL
Mediocre 2.0

Our flight was delayed over 3 hours resulting in us missing our connecting flight from Kuala Lumpur to China and then Los Angeles . Malaysia airlines did not apologize or help us with rebooking our flights or offering hotel accommodation. They just left a family of five with no flight, stuck in Malaysia with no options of getting home. . Flight crew had very hard bumpy landing on both legs of flight and maybe they need to go review landing protocol so that we don't have to have a hard rough landing

Fri, 6 Oct
PEN
SZB
1h 00m
Sun, 5 Nov
SZB
PEN
1h 00m
RM 167
Trip: 31 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Boarding
7.2
Comfort
7.4
Crew
7.3
Entertainment
6.7
Food
6.6
KUL
DPS
Excellent 9.3

Service and comfort with blanket, and entertainment movies.

Luggage collection rather late in Bali.

KUL
LGK
OK 4.3

Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

SIN
KUL
Excellent 8.0

No fuss, well organised.

TPE
KUL
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

Fri, 8 Dec
PEN
SZB
1h 00m
Tue, 19 Dec
SZB
PEN
1h 00m
RM 167
Trip: 12 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Boarding
7.2
Comfort
7.4
Crew
7.3
Entertainment
6.7
Food
6.6
KUL
DPS
Excellent 8.0

Cramped seats

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

BOM
KUL
Excellent 8.0

Leg space and good arm rest

No in flight entertainment (movies)

HKG
KUL
Excellent 10.0

I have flown Malindo before and I have been happy about tbeir customer service.

KUL
CMB
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

Wed, 20 Sep
PEN
SZB
1h 00m
Wed, 27 Sep
SZB
PEN
1h 00m
RM 172
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Boarding
7.2
Comfort
7.4
Crew
7.3
Entertainment
6.7
Food
6.6
KUL
PER
Excellent 8.6

Ease of booking and 30kg baggage allow all included in quoted flight cost

Food quality appears to be falling down in variety and quality

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

TPE
KUL
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

KUL
DPS
Excellent 9.3

Service and comfort with blanket, and entertainment movies.

Luggage collection rather late in Bali.

Fri, 22 Sep
PEN
SZB
1h 00m
Sun, 24 Sep
SZB
PEN
1h 00m
RM 172
Trip: 3 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Boarding
7.2
Comfort
7.4
Crew
7.3
Entertainment
6.7
Food
6.6
KUL
CMB
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

SIN
KUL
Excellent 8.0

No fuss, well organised.

KUL
CMB
Excellent 8.0

Same as previous, no fuss.

KUL
DPS
Excellent 9.3

Service and comfort with blanket, and entertainment movies.

Luggage collection rather late in Bali.

KUL
LGK
OK 4.3

Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Mon, 25 Sep
PEN
SZB
1h 00m
Mon, 16 Oct
SZB
PEN
1h 00m
RM 172
Trip: 22 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Boarding
7.2
Comfort
7.4
Crew
7.3
Entertainment
6.7
Food
6.6
KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

KUL
DPS
Excellent 9.3

Service and comfort with blanket, and entertainment movies.

Luggage collection rather late in Bali.

KUL
CMB
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

HKG
KUL
Excellent 10.0

I have flown Malindo before and I have been happy about tbeir customer service.

KUL
CMB
Excellent 8.0

Same as previous, no fuss.

Sun, 3 Dec
SIN
SZB
1h 20m
Sun, 17 Dec
SZB
SIN
1h 15m
RM 272
Trip: 15 days
Overall 5.1 OK
Based on 2 reviews
Boarding
7.0
Comfort
7.1
Crew
7.4
Entertainment
6.0
Food
6.7
PEN
KBV
Mediocre 2.0

There was one local manager who smiled a lot and tried to promise things that it turned out he wasn't allowed to promise while his airline was screwing me.

International travelers, check and recheck your flight. Firefly canceled my flight "several weeks ago", according to them, didn't notify me by phone or email despite the fact that they admitted they had both on file, didn't refund the money to my credit card until the day before departure so i had no idea of the change, and then provided no help whatsoever when i arrived at the airport and the flight didn't exist anymore.

SIN
SZB
Good 7.6

Ease of boarding and disembarkation T2 arrival in SIN Online check in

Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB

SZB
PEN
Good 6.0

On time

SIN
SZB
Good 7.6

Ease of boarding and disembarkation T2 arrival in SIN Online check in

Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB

USM
PEN
Excellent 10.0

Everything was smooth and easy. Check-in line was short, the whole airport experience was quick and easy. Flight was smooth, comfortable, staff was so friendly. When I checked in for my flight in Penang, the girl who helped me, Kay, was the most friendly help I've ever had.. She offered me a great seat and was patient and friendly when I requested to be moved around. She made conversation while we waited for the system to finish, and had a huge smile the whole time. She set the time for the whole airport and flight experience, and had me smiling the rest of the day. If there's a way to tell her bosses - she is a gem, hang on to her! I'm looking forward to my next trip on firefly!

Boarding was delayed a bit, but flight took off within a few minutes of schedule, so no real problem!

Tue, 10 Oct
PEN
SZB
1h 00m
Mon, 16 Oct
SZB
PEN
1h 00m
RM 172
Trip: 7 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Boarding
7.2
Comfort
7.4
Crew
7.3
Entertainment
6.7
Food
6.6
KUL
PER
Excellent 8.6

Ease of booking and 30kg baggage allow all included in quoted flight cost

Food quality appears to be falling down in variety and quality

KUL
LGK
OK 4.3

Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

TPE
KUL
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

BOM
KUL
Excellent 8.0

Leg space and good arm rest

No in flight entertainment (movies)

SIN
KUL
Excellent 8.0

No fuss, well organised.

Fri, 13 Oct
PEN
SZB
1h 00m
Sun, 15 Oct
SZB
PEN
1h 00m
RM 172
Trip: 3 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Boarding
7.2
Comfort
7.4
Crew
7.3
Entertainment
6.7
Food
6.6
KUL
CMB
Excellent 8.0

Same as previous, no fuss.

TPE
KUL
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

HKG
KUL
Excellent 10.0

I have flown Malindo before and I have been happy about tbeir customer service.

BOM
KUL
Excellent 8.0

Leg space and good arm rest

No in flight entertainment (movies)

Tue, 5 Dec
SIN
SZB
1h 20m
Tue, 12 Dec
SZB
SIN
1h 25m
RM 285
Trip: 8 days
Overall 5.1 OK
Based on 2 reviews
Boarding
7.0
Comfort
7.1
Crew
7.4
Entertainment
6.0
Food
6.7
SIN
SZB
Mediocre 2.6

The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.

PEN
SZB
Mediocre 3.6

the flight attendant on board was lively in making announcements!

Flight was first brought forward by 30 mins. Arrived on time at the gate, but actually it's delayed by 15 mins from the original time. So in total delayed about 50 mins from brought forward time. NO ground staff at the gate bothers to inform us. Flight status screen shows "Callng", when approached, ground staff just replied "not yet" in a bad manner. Terrible ground service.

PEN
KBV
Mediocre 2.0

There was one local manager who smiled a lot and tried to promise things that it turned out he wasn't allowed to promise while his airline was screwing me.

International travelers, check and recheck your flight. Firefly canceled my flight "several weeks ago", according to them, didn't notify me by phone or email despite the fact that they admitted they had both on file, didn't refund the money to my credit card until the day before departure so i had no idea of the change, and then provided no help whatsoever when i arrived at the airport and the flight didn't exist anymore.

SZB
PEN
Good 6.0

On time

SIN
SZB
Good 7.6

Ease of boarding and disembarkation T2 arrival in SIN Online check in

Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB

Mon, 16 Oct
JHB
SZB
1h 00m
Fri, 27 Oct
SZB
JHB
1h 00m
RM 318
Trip: 12 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 738 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.4
KUL
LHR
Excellent 8.4

Bags didn't arrive at the destination

KUL
SIN
OK 4.0

Malaysian airlines airport crew at least tried to get us back to Singapore.

Malaysian airlines did not offer us any incentives or better seats after removing us from our flight. We were seated separately and all in the middle row.

KUL
LHR
Good 7.6

The plane was nice and new. Very smooth flight.

Toilets could have been cleaned more frequently.

KUL
TPE
OK 4.0

Their app is useless. Not user friendly and always down ! Their staff can't even give proper directions on what need to be done in terms of getting upgrades ! Such a shame how it this airlines is getting from bad to worst. They use to be great and my number one choice , but now they are just a disappointment. I am only supporting MAS because they are my national carrier

KUL
SIN
Excellent 10.0

I wasn't aware I was in Malaysian airline, I thought it was silk just as it was when I arrived... could of been a little clearer but other then that everything was great

Fri, 3 Nov
PEN
SZB
1h 00m
Sun, 5 Nov
SZB
PEN
1h 00m
RM 172
Trip: 3 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Boarding
7.2
Comfort
7.4
Crew
7.3
Entertainment
6.7
Food
6.6
BOM
KUL
Excellent 8.0

Leg space and good arm rest

No in flight entertainment (movies)

KUL
CMB
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

HKG
KUL
Excellent 10.0

I have flown Malindo before and I have been happy about tbeir customer service.

KUL
DPS
Excellent 9.3

Service and comfort with blanket, and entertainment movies.

Luggage collection rather late in Bali.

KUL
PER
Excellent 8.6

Ease of booking and 30kg baggage allow all included in quoted flight cost

Food quality appears to be falling down in variety and quality

Sun, 17 Dec
SIN
SZB
1h 20m
Thu, 21 Dec
SZB
SIN
1h 25m
RM 285
Trip: 5 days
Overall 5.1 OK
Based on 2 reviews
Boarding
7.0
Comfort
7.1
Crew
7.4
Entertainment
6.0
Food
6.7
SZB
PEN
Good 6.0

On time

SIN
SZB
Good 7.6

Ease of boarding and disembarkation T2 arrival in SIN Online check in

Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB

SIN
SZB
Mediocre 2.6

The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.

PEN
KBV
Mediocre 2.0

There was one local manager who smiled a lot and tried to promise things that it turned out he wasn't allowed to promise while his airline was screwing me.

International travelers, check and recheck your flight. Firefly canceled my flight "several weeks ago", according to them, didn't notify me by phone or email despite the fact that they admitted they had both on file, didn't refund the money to my credit card until the day before departure so i had no idea of the change, and then provided no help whatsoever when i arrived at the airport and the flight didn't exist anymore.

PEN
SZB
OK 5.6

Hot in the plane upon boarding

Tue, 17 Oct
JHB
SZB
1h 00m
Fri, 27 Oct
SZB
JHB
1h 00m
RM 318
Trip: 11 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 738 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.4
KUL
TPE
OK 4.0

Their app is useless. Not user friendly and always down ! Their staff can't even give proper directions on what need to be done in terms of getting upgrades ! Such a shame how it this airlines is getting from bad to worst. They use to be great and my number one choice , but now they are just a disappointment. I am only supporting MAS because they are my national carrier

BKK
KUL
Excellent 8.0

Good on the plane and in the business class lounge was excellent

KUA
KUL
Mediocre 2.0

Our flight was delayed over 3 hours resulting in us missing our connecting flight from Kuala Lumpur to China and then Los Angeles . Malaysia airlines did not apologize or help us with rebooking our flights or offering hotel accommodation. They just left a family of five with no flight, stuck in Malaysia with no options of getting home. . Flight crew had very hard bumpy landing on both legs of flight and maybe they need to go review landing protocol so that we don't have to have a hard rough landing

ADL
KUL
Excellent 9.0

Crew were awesome. Could not do enough for you. Very personable too!

Security at Adelaide very slow and under resourced.

KUL
LHR
Good 7.6

The plane was nice and new. Very smooth flight.

Toilets could have been cleaned more frequently.

Thu, 14 Dec
PEN
SZB
1h 00m
Sun, 31 Dec
SZB
PEN
1h 00m
RM 172
Trip: 18 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Boarding
7.2
Comfort
7.4
Crew
7.3
Entertainment
6.7
Food
6.6
KUL
DPS
Excellent 8.0

Cramped seats

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

SIN
KUL
Excellent 8.0

No fuss, well organised.

BOM
KUL
Excellent 8.0

Leg space and good arm rest

No in flight entertainment (movies)

KUL
LGK
OK 4.3

Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Wed, 18 Oct
JHB
SZB
1h 00m
Fri, 27 Oct
SZB
JHB
1h 00m
RM 318
Trip: 10 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 738 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.4
KUL
SIN
Excellent 10.0

I wasn't aware I was in Malaysian airline, I thought it was silk just as it was when I arrived... could of been a little clearer but other then that everything was great

BKK
KUL
Excellent 8.0

Good on the plane and in the business class lounge was excellent

MNL
KUL
Good 6.6

the staff were pleasant

the food was ok as I like spicy. But one mouthful of water and a small wine. soft drink, etc was not enough on a 4 hour flight. Leg room was very bad. I am average hight 5 ft 10 inch but could only sit sideways aas not enough room

KUL
LHR
Good 7.6

The plane was nice and new. Very smooth flight.

Toilets could have been cleaned more frequently.

KUL
SIN
OK 4.0

Malaysian airlines airport crew at least tried to get us back to Singapore.

Malaysian airlines did not offer us any incentives or better seats after removing us from our flight. We were seated separately and all in the middle row.

Sat, 16 Dec
PEN
SZB
1h 00m
Sun, 17 Dec
SZB
PEN
1h 00m
RM 172
Trip: 2 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Boarding
7.2
Comfort
7.4
Crew
7.3
Entertainment
6.7
Food
6.6
KUL
CMB
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

KUL
DPS
Excellent 8.0

Cramped seats

KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

KUL
PER
Excellent 8.6

Ease of booking and 30kg baggage allow all included in quoted flight cost

Food quality appears to be falling down in variety and quality

HKG
KUL
Excellent 10.0

I have flown Malindo before and I have been happy about tbeir customer service.

Mon, 18 Dec
SIN
SZB
1h 20m
Mon, 25 Dec
SZB
SIN
1h 20m
RM 310
Trip: 8 days
Overall 5.1 OK
Based on 2 reviews
Boarding
7.0
Comfort
7.1
Crew
7.4
Entertainment
6.0
Food
6.7
SIN
SZB
Mediocre 2.6

The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.

PEN
KBV
Mediocre 2.0

There was one local manager who smiled a lot and tried to promise things that it turned out he wasn't allowed to promise while his airline was screwing me.

International travelers, check and recheck your flight. Firefly canceled my flight "several weeks ago", according to them, didn't notify me by phone or email despite the fact that they admitted they had both on file, didn't refund the money to my credit card until the day before departure so i had no idea of the change, and then provided no help whatsoever when i arrived at the airport and the flight didn't exist anymore.

SIN
SZB
Good 7.6

Ease of boarding and disembarkation T2 arrival in SIN Online check in

Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB

PEN
SZB
Mediocre 3.6

the flight attendant on board was lively in making announcements!

Flight was first brought forward by 30 mins. Arrived on time at the gate, but actually it's delayed by 15 mins from the original time. So in total delayed about 50 mins from brought forward time. NO ground staff at the gate bothers to inform us. Flight status screen shows "Callng", when approached, ground staff just replied "not yet" in a bad manner. Terrible ground service.

SIN
SZB
Good 7.6

Ease of boarding and disembarkation T2 arrival in SIN Online check in

Needed to re check in in SIN, even on a same day flight Flight was late for both sectors SZB-SIN-SZB

Flights to Kuala Lumpur Abdul Aziz Shah

Browse origins:

RM 167
RM 5,227
RM 1,829

Browse destinations:

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