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(Return)
Airports
Origin
Johor Bahru
RM 204
only
RM 204
George Town
RM 269
only
RM 269
Destination
Kuala Lumpur
RM 204
only
RM 204
Tue, 19 Dec
JHB
SZB
1h 00m
Wed, 20 Dec
SZB
JHB
1h 00m
RM 204
Trip: 2 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 112 reviews
Boarding
7.2
Comfort
7.5
Crew
7.5
Entertainment
6.8
Food
6.8
KUL
LGK
Good 6.3

The service is good in general.

The boarding process could be improved.

BOM
KUL
Excellent 8.0

Leg space and good arm rest

No in flight entertainment (movies)

TPE
KUL
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

HKG
KUL
Excellent 10.0

I have flown Malindo before and I have been happy about tbeir customer service.

KUL
BDO
OK 5.6

Crews are nice.

Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

Thu, 5 Apr
PEN
SZB
1h 00m
Tue, 24 Apr
SZB
PEN
1h 00m
RM 302
Trip: 20 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 4 reviews
Boarding
7.6
Comfort
7.6
Crew
8.0
Entertainment
6.8
Food
7.3
PEN
SZB
Excellent 10.0

Friendly flight attendant.

Announcement at the airport is unclear

SIN
SZB
Mediocre 2.6

The staff has no personality and no working knowledge of how customer service is supposed to be. I booked this as Malaysia Airlines and even though it's operated by Firefly, it should've recognized my priority status with OneWorld.

PEN
SZB
Excellent 10.0

Friendly flight attendant.

Announcement at the airport is unclear

PEN
SZB
OK 5.6

Hot in the plane upon boarding

PEN
SZB
Mediocre 3.6

the flight attendant on board was lively in making announcements!

Flight was first brought forward by 30 mins. Arrived on time at the gate, but actually it's delayed by 15 mins from the original time. So in total delayed about 50 mins from brought forward time. NO ground staff at the gate bothers to inform us. Flight status screen shows "Callng", when approached, ground staff just replied "not yet" in a bad manner. Terrible ground service.

Sat, 13 Jan
JHB
SZB
1h 00m
Sat, 3 Feb
SZB
JHB
1h 00m
RM 233
Trip: 22 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 112 reviews
Boarding
7.2
Comfort
7.5
Crew
7.5
Entertainment
6.8
Food
6.8
KUL
BDO
OK 5.6

Crews are nice.

Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

HKG
KUL
Excellent 8.0

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

KUL
LGK
Good 6.3

The service is good in general.

The boarding process could be improved.

KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Fri, 22 Dec
PEN
SZB
1h 00m
Sun, 24 Dec
SZB
PEN
1h 00m
RM 269
Trip: 3 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Boarding
7.2
Comfort
7.5
Crew
7.5
Entertainment
6.8
Food
6.8
KUL
LGK
Good 6.3

The service is good in general.

The boarding process could be improved.

BDO
KUL
OK 4.3

The airline

KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

HKG
KUL
Excellent 8.0

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

Tue, 26 Dec
PEN
SZB
1h 00m
Thu, 28 Dec
SZB
PEN
1h 00m
RM 269
Trip: 3 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2 reviews
Boarding
7.2
Comfort
7.5
Crew
7.5
Entertainment
6.8
Food
6.8
TPE
KUL
Good 7.6

Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.

The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

KUL
RGN
Good 6.3

The flight was over 5 hours delayed and they offered no compensation or extra meal.

BDO
KUL
Excellent 10.0

For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).

Nothing.

KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

Wed, 27 Dec
JHB
SZB
1h 00m
Sat, 30 Dec
SZB
JHB
1h 00m
RM 277
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 112 reviews
Boarding
7.2
Comfort
7.5
Crew
7.5
Entertainment
6.8
Food
6.8
KUL
DPS
OK 5.3

The seats are more comfortable compared to the other budget airlines.

The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

HKG
KUL
Excellent 8.0

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

BDO
KUL
Excellent 10.0

For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).

Nothing.

KTM
KUL
Mediocre 2.0

In flight meal.

Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

HKG
KUL
Excellent 10.0

I have flown Malindo before and I have been happy about tbeir customer service.

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