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Very attentive crews Flight was very smooth and safe Only little disappointment was the slight delay of departure (~30 minutes ) which rarely happen with CX flights

Not at all satisfactory. I had stomach upsets after taking food. Quality of Asian vegetarian meal was awful. Further there was no snacks/ fruits/ biscuits available as in between snacks.. only peanuts and pitzels.. except courteous staff rest of my experience was far from satisfactory

Staff was very courteous. Plane was clean and quite spacious even in the last rows. Veg food could have been better.

The flight from Hong Kong to Hyderabad didn’t have any power points to charge my mobile. Given we are no longer allowed to use power banks, giving customers the ability to charge even on short flights is critical part of the overall experience.

when i ask for help all the crew members had a look like why are you calling me? very terse and rude.

There were delays at boarding and landing. These events resulted in a tight transfer time in HK. Poor signage for transfers. Finally, lost luggage at final destination.

Horrible airline. Missed my baggage and don’t want to reimburse for the basis items. Pathetic customer service

Bathroom was not cleaned as often as other airlines does. It was gross for a less than full flight capacity.

While I was in great pain, the seat was sufficiently comfortable to allow me to rest and not be in so much pain.

Flight crew was especially thoughtful and attentive, made sure our seats were comfortable so we could rest on the long flight