RM 1,243 Find Cheap Flights from Nairobi to Kuala Lumpur – Compare and Save

On time and no hassle luggage policy (2 checked in and 1 cabin bag)

They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far

The seats seemed smaller than other business class offerings. The entertainment menu was limited. Flight crew was good.

Ethiad wanted to charge me $1100 for 2 checked bags on a ticket that was $550. Nother the airline or airfare assist was willing to help before arriving at the airport. All parties said it was the other responsibility to help. Never flying ethiad or using kayak again.

Nice crew , clean cabin , food was delayed due to problem with the quantity .

In Colombo when I-drop my baggage Sri Lanka air line crew not polite way talk very rude

I WOULD ADVISE NOT TO BOOK YOUR FLIGHT ON KAYAK. THEY SHOW BETTER FARES AND AFTER I BOOKED MINE, I FIND OUT THAT IT DID NOT INCLUDE LUGGAGE. i HAD TO PAY $800 TO CHECK IN MY BAGS.

Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though

Crew was good, boarding mediocre, food choices were limited, seating was not comfortable

The seat was not functional. Very uncomfortable to sit upright for that many hours😢. There was no legroom. Can’t move the legs or the body. We should have the option to pick our seats. There was no need to call customer support team and have them pick and we pay for the premium seats. When I called the CST regarding the seats, their response is gaslighting. Total disappointment. We have paid to be tortured by Etihad Airlines.