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Connection booked by Etihad was delayed and upon arrival to counter they closed it and denied boarding although there was still 15 minutes to go . Manager Karen was very rude and did not want to listen seems there as overbooking and canceling boarding was the only solution..

I payed for extra leg room but in last moment my seating place was changed and i got standard one seat. Staff was not able to do anything , so was very disappointed because of this.

Ethiad wanted to charge me $1100 for 2 checked bags on a ticket that was $550. Nother the airline or airfare assist was willing to help before arriving at the airport. All parties said it was the other responsibility to help. Never flying ethiad or using kayak again.

The crew could have been more friendly and could have offered to make the beds. Also, Ethiad should have more vegetarian food options.

Flight was delayed due to slow boarding process by etihad. Update food options and movies as well.

Long way to improve. Toilets not working. Bad handling when flight was canceled

Online was good boarding also but a child was crying all the way with no intervention from crew member.

Overall mediocre experience. Check in was good. They're were discriminatory. They were not attentive, food choices were not vegetarian friendly. The food served was frozen.

Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though

Crew was good, boarding mediocre, food choices were limited, seating was not comfortable