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Pros: Good crew that did a fine job in accommodating economy customers during a two hour delay.

Cons: No seat back entertainment, but this is perfectly fine considering it was an Airbus A320 on a 3 hour red-eye flight.

Pros: Very unprofessional crew, particularly Katarina who had quite an attitude and twice left out the last four rows for drinks and coffee. Simply out of laziness.

Cons: Online check-in had website issues and did not allow seat selection. Web check-in and on board service need significant improvements. Would not fly Etihad again; much higher standards and better service with Emirates or Qatar Air.

Cons: Sure

Pros: It’s OK

Cons: Need improvements

Pros: The crew was nice and kind.

Cons: The seats, as always.

Pros: The ground staff from the help desk was helpful enough

Cons: I could have been rebooked a flight without having to pay for it. Who wants to lost his or her passport? It was very inconvenient and stressful for me, at least free rebooking would have ease my situation.

Pros: Short and sweet.

Cons: Good food

Pros: Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving).

Cons: The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class.

Cons: Sure

Cons: More entertainment and food options. Service not in line with price charged for the flight

Pros: Crew members were very helpful and pleasant. The food was excellent and nicely served.

Cons: The lie flat seats were narrow and not very comfortable.

Pros: It’s OK

Cons: Need improvements

Pros: Nothing

Cons: Everything!

Cons: There was a delay of more than 1 hour.

Cons: In terms of comfort, Etihad offers a good level!

Cons: Missing a bag , longer wait time at Abu Dhabi

Pros: Very unprofessional crew, particularly Katarina who had quite an attitude and twice left out the last four rows for drinks and coffee. Simply out of laziness.

Cons: Online check-in had website issues and did not allow seat selection. Web check-in and on board service need significant improvements. Would not fly Etihad again; much higher standards and better service with Emirates or Qatar Air.

Pros: Business Class Seats were comfortable

Pros: The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out.

Cons: Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with.