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(Return)
Airports
Origin
Kuala Lumpur
RM 218
only
RM 218
Destination
Bandung
RM 218
only
RM 218
Thu, 24 May
KUL
BDO
2h 20m
Sun, 27 May
BDO
KUL
2h 10m
RM 218
Trip: 4 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 772 reviews
Overall
6.8
Boarding
6.8
Comfort
6.4
Crew
7.1
Entertainment
5.4
Food
6.0
PEN
KUL
Good 6.3

Captain address on delayed update and get free meal

Initialy no staff at gate to update the delay. Passenger left wondering. Luckly received alert from Kayak.com on the delay. Received sms at 9.05pm after 1 hour delay from Airasia.

KBR
KUL
Mediocre 3.3

The flight delayed for 6 hours and when we make inquiry they keep saying will update soon. On top of that, after informing that I'm vegetarian they still insisted me to take kfc. Ended up having wedges and bun.

KUL
CNX
Good 6.3

Price

All ok

HKG
KUL
Mediocre 3.6

Crews are ok in general

I was detained at the ticket cutting counter because I carried extra plastic back for purchase at the airport. Apparently in HK they have absurd rules saying that you can only have 2 bags carry on. Any extra has to be charges. I never have that kind of rules before using Air Asia at the other country, especially we buy some presents at the airport. I end up throwing a few items away because I can't squeeze in everything in my carry on bag. I will no longer take Air Asia for the Hong Kong Route.

TPE
BKI
Good 6.0

One hour delay on runway

Tue, 10 Apr
KUL
BDO
2h 10m
Fri, 13 Apr
BDO
KUL
2h 10m
RM 280
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 6 reviews
Boarding
7.3
Comfort
7.6
Crew
7.5
Entertainment
6.9
Food
6.9
KUL
BDO
OK 5.6

Crews are nice.

Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

KUL
BDO
OK 5.6

Crews are nice.

Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

KUL
LGK
Good 6.3

The service is good in general.

The boarding process could be improved.

KUL
BDO
Good 7.3

Proactively checking the boarding pass to shorten que of the boarding process.

Delayed

KUL
HKG
Excellent 9.0

Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.

Flight wasn't on time to and from HKG.

Thu, 12 Apr
KUL
BDO
2h 10m
Sun, 15 Apr
BDO
KUL
2h 10m
RM 311
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 14 Apr
KUL
BDO
2h 10m
Wed, 18 Apr
BDO
KUL
2h 10m
RM 381
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 1 reviews
Boarding
6.6
Comfort
6.4
Crew
7.2
Entertainment
5.2
Food
5.7
DPS
KUL
Excellent 10.0

We boarded and landed on-time without a hitch. I didn't prepaid or order any food but it did smell good.

No entertainment on the aircraft.

KUL
BDO
Good 6.3

Crews attitude were nice.

The interior was look old and worn. It's a tired plane, with no proper clean up or maintenance in between flights.

KNO
KUL
Excellent 10.0

Very friendly.

Nothing

DPS
SIN
Good 6.6

Easy check in and boarding. On-time flight.

I paid extra for premium seat, but still legroom is painfully lacking.The unlocked cockpit, and the casual movement of cabin crew in and out of the cockpit, made me nervous in this error of terrorism.

DPS
KUL
OK 4.3

It is like riding a bus except bus would allow you bags free of cost. No entertainment. Food and water only if you pay. Had to pay for bags also and it is not a small amount. Sucha ripoff.

Mon, 30 Apr
KUL
BDO
2h 10m
Thu, 3 May
BDO
KUL
2h 05m
RM 280
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 6 reviews
Boarding
7.3
Comfort
7.6
Crew
7.5
Entertainment
6.9
Food
6.9
BDO
KUL
Excellent 10.0

For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).

Nothing.

KUL
BDO
Excellent 8.0

Comfortable, on board flight menu was good, no delay.

Visa permits check before boarding was really unnecessary. It's immigration personals job. That creates long & slow moving que. But then perhaps it's the KL Airport authorities fault that exercise that policy. Saw the same thing with some other airlines.

KUL
BDO
OK 5.6

Crews are nice.

Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

KUL
HKG
Excellent 9.0

Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.

Flight wasn't on time to and from HKG.

CGK
KUL
Excellent 8.0

The staff were very kind, the seat had a great amount of leg room.

There was no alcohol on the flight.

Mon, 30 Apr
KUL
BDO
2h 10m
Thu, 3 May
BDO
KUL
2h 05m
RM 280
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 6 reviews
Boarding
7.3
Comfort
7.6
Crew
7.5
Entertainment
6.9
Food
6.9
KUL
LGK
Good 6.3

The service is good in general.

The boarding process could be improved.

KUL
BDO
Excellent 8.0

Comfortable, on board flight menu was good, no delay.

Visa permits check before boarding was really unnecessary. It's immigration personals job. That creates long & slow moving que. But then perhaps it's the KL Airport authorities fault that exercise that policy. Saw the same thing with some other airlines.

KUL
SGN
Mediocre 2.3

Getting out of the plane

getting in the plane. No working tablet. Poor food.

KUL
BDO
OK 5.6

Crews are nice.

Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

KUL
BDO
OK 5.6

Crews are nice.

Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

Mon, 26 Mar
KUL
BDO
2h 10m
Wed, 28 Mar
BDO
KUL
2h 10m
RM 315
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 3 Jun
KUL
BDO
2h 10m
Thu, 7 Jun
BDO
KUL
2h 05m
RM 280
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 6 reviews
Boarding
7.3
Comfort
7.6
Crew
7.5
Entertainment
6.9
Food
6.9
KUL
KTM
Mediocre 2.3

Average flight

Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

KUL
BDO
Excellent 8.0

Comfortable, on board flight menu was good, no delay.

Visa permits check before boarding was really unnecessary. It's immigration personals job. That creates long & slow moving que. But then perhaps it's the KL Airport authorities fault that exercise that policy. Saw the same thing with some other airlines.

KUL
SGN
Mediocre 2.3

Getting out of the plane

getting in the plane. No working tablet. Poor food.

CGK
KUL
Excellent 8.0

The staff were very kind, the seat had a great amount of leg room.

There was no alcohol on the flight.

KUL
BDO
Good 7.3

Proactively checking the boarding pass to shorten que of the boarding process.

Delayed

Thu, 5 Apr
KUL
BDO
2h 20m
Tue, 10 Apr
BDO
KUL
2h 10m
RM 373
Trip: 6 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 772 reviews
Overall
6.8
Boarding
6.8
Comfort
6.4
Crew
7.1
Entertainment
5.4
Food
6.0
TPE
BKI
Good 6.0

One hour delay on runway

PEN
KUL
Good 6.3

Captain address on delayed update and get free meal

Initialy no staff at gate to update the delay. Passenger left wondering. Luckly received alert from Kayak.com on the delay. Received sms at 9.05pm after 1 hour delay from Airasia.

KUL
CNX
Good 6.3

Price

All ok

KBR
KUL
Mediocre 3.3

The flight delayed for 6 hours and when we make inquiry they keep saying will update soon. On top of that, after informing that I'm vegetarian they still insisted me to take kfc. Ended up having wedges and bun.

KUL
JHB
Mediocre 2.0

Flight delay for almost 4 hour

Tue, 3 Apr
KUL
BDO
2h 10m
Thu, 5 Apr
BDO
KUL
2h 10m
RM 342
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 25 May
KUL
BDO
2h 10m
Mon, 28 May
BDO
KUL
2h 05m
RM 307
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 6 reviews
Boarding
7.3
Comfort
7.6
Crew
7.5
Entertainment
6.9
Food
6.9
BDO
KUL
Excellent 10.0

For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).

Nothing.

KUL
HKG
Excellent 9.0

Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.

Flight wasn't on time to and from HKG.

BDO
KUL
OK 4.3

The airline

KUL
KTM
Mediocre 2.3

Average flight

Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

KUL
BDO
Excellent 8.0

Comfortable, on board flight menu was good, no delay.

Visa permits check before boarding was really unnecessary. It's immigration personals job. That creates long & slow moving que. But then perhaps it's the KL Airport authorities fault that exercise that policy. Saw the same thing with some other airlines.

Wed, 25 Jul
KUL
BDO
2h 10m
Sun, 29 Jul
BDO
KUL
2h 10m
RM 342
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 1 May
KUL
BDO
2h 20m
Fri, 4 May
BDO
KUL
2h 10m
RM 381
Trip: 4 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 772 reviews
Overall
6.8
Boarding
6.8
Comfort
6.4
Crew
7.1
Entertainment
5.4
Food
6.0
KUL
JHB
Mediocre 2.0

Flight delay for almost 4 hour

TPE
BKI
Good 6.0

One hour delay on runway

SGN
PEN
OK 5.3

Personnel very young and friendly - they seem to enjoy their job!

Return flight was delayed over half an hour and we had to stand because the gate area in Penang was too small.

KBR
KUL
Mediocre 2.0

Worst experience. Flight delayed more than 4 hrs and staff. Couldn’t accommodate us. Please make announcement that names must be given to accommodate people if you guys going to place people in such a way. Do not make us wait and finally say no more flight. That’s absurd.

KUL
SIN
Excellent 10.0

This is now our airline of choice between KL and Singapore and the next time we fly to Australia we will try flying with Air Asia. It was a very short flight so entertainment was not provided, and we were perfectly happy with that. Very reasonable fare. All staff were charming and very helpful. Highly recommend.

Thu, 12 Apr
KUL
BDO
2h 10m
Sun, 15 Apr
BDO
KUL
2h 10m
RM 432
Trip: 4 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 1 reviews
Boarding
6.6
Comfort
6.4
Crew
7.2
Entertainment
5.2
Food
5.7
KUL
KNO
Excellent 10.0

Friendly staffs - both on the Fllight as well as the Ground Staffs.

I cannot think of any

DPS
PER
Mediocre 2.0

Cheap

Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

DPS
PER
Excellent 10.0

Getting home

KUL
BDO
Good 6.3

Crews attitude were nice.

The interior was look old and worn. It's a tired plane, with no proper clean up or maintenance in between flights.

DPS
KUL
Excellent 10.0

We boarded and landed on-time without a hitch. I didn't prepaid or order any food but it did smell good.

No entertainment on the aircraft.

Tue, 28 Aug
KUL
BDO
2h 10m
Wed, 5 Sep
BDO
KUL
2h 05m
RM 307
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 6 reviews
Boarding
7.3
Comfort
7.6
Crew
7.5
Entertainment
6.9
Food
6.9
KUL
BDO
Excellent 8.0

Comfortable, on board flight menu was good, no delay.

Visa permits check before boarding was really unnecessary. It's immigration personals job. That creates long & slow moving que. But then perhaps it's the KL Airport authorities fault that exercise that policy. Saw the same thing with some other airlines.

KUL
BDO
OK 5.6

Crews are nice.

Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

BDO
KUL
OK 4.3

The airline

KUL
BDO
Good 7.3

Proactively checking the boarding pass to shorten que of the boarding process.

Delayed

KUL
HKG
Excellent 9.0

Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.

Flight wasn't on time to and from HKG.

Wed, 1 Aug
KUL
BDO
2h 10m
Sun, 5 Aug
BDO
KUL
2h 10m
RM 342
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 29 Aug
KUL
BDO
2h 10m
Tue, 4 Sep
BDO
KUL
2h 10m
RM 459
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 1 reviews
Boarding
6.6
Comfort
6.4
Crew
7.2
Entertainment
5.2
Food
5.7
DPS
KUL
Excellent 10.0

We boarded and landed on-time without a hitch. I didn't prepaid or order any food but it did smell good.

No entertainment on the aircraft.

DPS
PER
Excellent 10.0

Getting home

KUL
BDO
Good 6.3

Crews attitude were nice.

The interior was look old and worn. It's a tired plane, with no proper clean up or maintenance in between flights.

KUL
KNO
Excellent 10.0

Friendly staffs - both on the Fllight as well as the Ground Staffs.

I cannot think of any

DPS
PER
Mediocre 2.0

Cheap

Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Tue, 3 Apr
KUL
BDO
2h 10m
Sat, 7 Apr
BDO
KUL
2h 10m
RM 346
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 2 Apr
KUL
BDO
2h 20m
Wed, 4 Apr
BDO
KUL
2h 10m
RM 424
Trip: 3 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 772 reviews
Overall
6.8
Boarding
6.8
Comfort
6.4
Crew
7.1
Entertainment
5.4
Food
6.0
PEN
KUL
Good 6.3

Captain address on delayed update and get free meal

Initialy no staff at gate to update the delay. Passenger left wondering. Luckly received alert from Kayak.com on the delay. Received sms at 9.05pm after 1 hour delay from Airasia.

TPE
BKI
Good 6.0

One hour delay on runway

KUL
JHB
Mediocre 2.0

Flight delay for almost 4 hour

KUL
SIN
Excellent 10.0

This is now our airline of choice between KL and Singapore and the next time we fly to Australia we will try flying with Air Asia. It was a very short flight so entertainment was not provided, and we were perfectly happy with that. Very reasonable fare. All staff were charming and very helpful. Highly recommend.

SGN
PEN
OK 5.3

Personnel very young and friendly - they seem to enjoy their job!

Return flight was delayed over half an hour and we had to stand because the gate area in Penang was too small.

Mon, 26 Mar
KUL
BDO
2h 10m
Wed, 28 Mar
BDO
KUL
2h 10m
RM 327
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 6 reviews
Boarding
7.3
Comfort
7.6
Crew
7.5
Entertainment
6.9
Food
6.9
KUL
BDO
OK 5.6

Crews are nice.

Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

KUL
LGK
Good 6.3

The service is good in general.

The boarding process could be improved.

KUL
BDO
Good 7.6

Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley.

No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!? 15 minute delay, understandable. Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job.

KUL
BDO
Good 7.3

Proactively checking the boarding pass to shorten que of the boarding process.

Delayed

KUL
KTM
Mediocre 2.3

Average flight

Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

Malaysia to Bandung Husein Sastranegara flight information

Flights arrive in Bandung Husein Sastranegara
Flights depart from Malaysia
Flight price RM 218
Airlines AirAsia, Malindo Air, Indonesia AirAsia
*
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