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(Return)
Airports
Origin
Kuala Lumpur
RM 1,551
only
RM 1,551
Destination
Auckland
RM 1,551
only
RM 1,551
Thu, 1 Mar
KUL
AKL
13h 00m
Wed, 14 Mar
AKL
KUL
13h 10m
RM 1,551
Trip: 13 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

KUL
OOL
OK 5.3

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

Sun, 3 Dec
KUL
AKL
34h 50m
Tue, 19 Dec
AKL
KUL
32h 10m
RM 1,897
Trip: 17 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3670 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
SFO
Mediocre 2.0

Nothing, JustFly cancelled our ticket and would not refund the cancellation fee

PVG
KMG
Good 7.3

Lots of free movies. Leg room was ok. Flight left on time.

Boarding process totally chaotic. Entire ground left to stand in rain on tarmac while gate agent stood on stairs to plane checking boarding passes. But the main problem was China Eastern list my bag and 24 hours later I STILL do not have it. They have been very unhelpful in assisting me to recover my bag. I should also add that I was not able to pre-select my seat, but it worked out ok. Also China Eastern cancelled my return flight and is sending me home one day later than originally scheduled without any apology or compensation.

DPS
PEK
OK 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

HNL
PVG
Excellent 9.3

Comfortable flight, leg room ok, lots of free movies, 2 excellent meals given.

Flight was delayed one hour. Also, different legs of the flight are inconveniently scheduled. I had a 5 hour layover in Shanghai and a 14 hour layover in Kunming. Other airlines I’ve been on have offered a free hotel room when the layover is longer than 8 hours, but China Eastern didn’t.

CCU
KMG
Mediocre 2.0

Nothing about it

Rude staff in spite of paying almost close to Cathay Pacific, journey date was forcefully changed just days before traveling with a layover time of 16hours instead of the original plan of 3 hours so was forced to stay overnight at a shitty hotel provided by China Eastern, Check in baggage not handled at Kunming by staff, airport hotel not inside airport, but 20mins away in some dirty part of Kunming, not even in the city. Taxi from airport to and from hotel had no space for checkin baggage and they had to be kept on our laps. No food provided at hotel. Very discomforting experience overall.

Sat, 3 Feb
KUL
AKL
10h 10m
Sun, 18 Feb
AKL
KUL
11h 00m
RM 2,950
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 6 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.5
RGN
KUL
Excellent 9.0

Everything flowed smoothly.

It would have been nice to have inflight entertainment within our seatbacks.

DPS
KUL
OK 4.0

The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection.

Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes.

BKK
KUL
OK 4.6

Larger seats

Food was below standards. Really need to improve.

KUL
AKL
Good 6.0

Because this flight left 1.05 hours late, the connecting flight was missed. Having no assistance by Malaysian Airline ground staff meant I was alone to fend for myself and arrange an alternative flight the following day.

KUL
SIN
Good 6.0

Losing my luggage

Wed, 8 Nov
KUL
AKL
13h 00m
Wed, 15 Nov
AKL
KUL
13h 10m
RM 1,564
Trip: 8 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
MEL
KUL
Good 7.0

The leg room was decent on this flight and luckily the plane wasn't full, so we had an empty seat between us. Great for getting some sleep on an 8-hr red eye...

Boarding process was chaotic. They just board everyone at once. But I was impressed that they still loaded pretty quickly.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

KUL
OOL
OK 5.3

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Sun, 22 Oct
KUL
AKL
33h 50m
Tue, 31 Oct
AKL
KUL
26h 05m
RM 3,393
Trip: 10 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 1037 reviews
Boarding
8.2
Comfort
8.1
Crew
8.5
Entertainment
7.7
Food
7.8
BOM
BKK
OK 5.6

Very uncomfortable seats in business class. Window seat passenger cannot get out without aisle Seat passenger being disturbed Food below par.

NRT
BKK
Excellent 10.0

Business class service was great!

Problem accessing the wifi

HKT
BKK
Excellent 10.0

Boarding and in flight services

Nothing in particular

BKK
HND
Excellent 10.0

No wifi

HKG
BKK
OK 5.3

I didn't have enough time to make my connection in Bangkok. I had to clear customs, collect my luggage, check my luggage back in and go back through security. I only made my next flight because I walked to the front of the line and cut in front of about 20 people. It was very stressful.

Wed, 8 Nov
KUL
AKL
13h 00m
Wed, 15 Nov
AKL
KUL
13h 10m
RM 1,564
Trip: 8 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

Wed, 8 Nov
KUL
AKL
13h 00m
Wed, 15 Nov
AKL
KUL
13h 10m
RM 1,564
Trip: 8 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

MEL
KUL
Good 7.0

The leg room was decent on this flight and luckily the plane wasn't full, so we had an empty seat between us. Great for getting some sleep on an 8-hr red eye...

Boarding process was chaotic. They just board everyone at once. But I was impressed that they still loaded pretty quickly.

SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

Sat, 3 Mar
KUL
AKL
13h 00m
Thu, 8 Mar
AKL
KUL
13h 10m
RM 1,564
Trip: 6 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
XIY
KUL
Good 6.6

Everything else.

Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.

SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

KUL
OOL
OK 5.3

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

Tue, 14 Nov
KUL
AKL
13h 00m
Thu, 23 Nov
AKL
KUL
13h 10m
RM 1,724
Trip: 10 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

XIY
KUL
Good 6.6

Everything else.

Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Sat, 24 Feb
KUL
AKL
13h 00m
Sat, 3 Mar
AKL
KUL
13h 10m
RM 1,842
Trip: 8 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
KUL
OOL
OK 5.3

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

MEL
KUL
Good 7.0

The leg room was decent on this flight and luckily the plane wasn't full, so we had an empty seat between us. Great for getting some sleep on an 8-hr red eye...

Boarding process was chaotic. They just board everyone at once. But I was impressed that they still loaded pretty quickly.

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

Mon, 2 Apr
KUL
AKL
13h 15m
Mon, 9 Apr
AKL
KUL
12h 10m
RM 1,884
Trip: 8 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

XIY
KUL
Good 6.6

Everything else.

Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

KUL
OOL
OK 5.3

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

Fri, 20 Oct
KUL
AKL
9h 54m
Thu, 2 Nov
AKL
KUL
11h 00m
RM 3,506
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 6 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.5
KUL
AOR
Excellent 8.0

Cabin crew, smooth flying

Nothing

KUL
AKL
Good 6.0

Because this flight left 1.05 hours late, the connecting flight was missed. Having no assistance by Malaysian Airline ground staff meant I was alone to fend for myself and arrange an alternative flight the following day.

KCH
KUL
Mediocre 2.0

Nothing

Canceled flights both directions. Poor airport. Long runway times. When told I was notified about the canceled flights, I was issued absolutely no apologies.

AKL
KUL
OK 5.0

Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok.

Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things

RGN
KUL
Excellent 9.0

Everything flowed smoothly.

It would have been nice to have inflight entertainment within our seatbacks.

Fri, 22 Dec
KUL
AKL
34h 00m
Thu, 4 Jan
AKL
KUL
26h 05m
RM 3,776
Trip: 14 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 1037 reviews
Boarding
8.2
Comfort
8.1
Crew
8.5
Entertainment
7.7
Food
7.8
KUL
BKK
Good 7.6

The staff were great but couldn't rectify the entertainment.

No entertainment as the movie wouldn't play or watch anything else.

HKT
BKK
Excellent 10.0

Boarding and in flight services

Nothing in particular

CNX
BKK
Excellent 10.0

Comfort seat

HKT
BKK
Excellent 10.0

I really love Thai Air business class internal flights. Great seat layout like the long haul privacy. Thai Air staff always excellent and even on this 70 min flight they serve a hot Thai meal rather than cop out with sarnies. Also was llucky on the flight down to HKt was on a brand new Dreamliner, I think they were testing. Wow! Multi coloured calming lighting and no window blinds ! 5heh work electinically like polarised glasses! What next! Highly recommend Thai Air for business class.

BKK
HKT
Excellent 10.0

Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack.

I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against

Sat, 17 Mar
KUL
AKL
13h 00m
Fri, 23 Mar
AKL
KUL
13h 10m
RM 2,124
Trip: 7 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
XIY
KUL
Good 6.6

Everything else.

Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.

SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

Thu, 29 Mar
KUL
AKL
12h 15m
Fri, 13 Apr
AKL
KUL
12h 10m
RM 2,124
Trip: 16 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
KUL
OOL
OK 5.3

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

Wed, 24 Jan
KUL
AKL
13h 00m
Wed, 31 Jan
AKL
KUL
13h 10m
RM 2,428
Trip: 8 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

Fri, 1 Dec
KUL
AKL
13h 00m
Thu, 7 Dec
AKL
KUL
13h 10m
RM 2,773
Trip: 7 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

KUL
OOL
OK 5.3

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

Mon, 15 Jan
KUL
AKL
13h 00m
Thu, 15 Mar
AKL
KUL
13h 10m
RM 2,824
Trip: 59 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

KUL
OOL
OK 5.3

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

MEL
KUL
Good 7.0

The leg room was decent on this flight and luckily the plane wasn't full, so we had an empty seat between us. Great for getting some sleep on an 8-hr red eye...

Boarding process was chaotic. They just board everyone at once. But I was impressed that they still loaded pretty quickly.

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Thu, 15 Feb
KUL
AKL
13h 00m
Wed, 21 Feb
AKL
KUL
13h 10m
RM 3,005
Trip: 7 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
SYD
KUL
Good 6.6

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

KUL
OOL
OK 5.3

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

MEL
KUL
Good 7.0

The leg room was decent on this flight and luckily the plane wasn't full, so we had an empty seat between us. Great for getting some sleep on an 8-hr red eye...

Boarding process was chaotic. They just board everyone at once. But I was impressed that they still loaded pretty quickly.

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Sun, 17 Dec
KUL
AKL
13h 00m
Mon, 1 Jan
AKL
KUL
13h 10m
RM 3,987
Trip: 16 days
Overall 5.7 OK
Based on 202 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.1
KUL
OOL
OK 5.3

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

*
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