RM 1,166 Find Cheap Flights from Kuala Lumpur to Tuscany

In Colombo when I-drop my baggage Sri Lanka air line crew not polite way talk very rude

Same problem place in the middle so small Im 1,85 m so not good 👍

Did not provided with option for class upgrade. Staff at gate was not able and willing to accommodate with class upgrade, eather with plenty empty spots in business and first class.

Stewardess was attentive and was actively roamin to check the passengers on the biz class

It was worst flight ever of 26h. Poor service and seating. Flight from Abu Dhabi to Islamabad service and seating was worst ever. No tv extra.

It was OK as the seat which we paid for doesn’t have any window. We paid $120 for 3 seats but it’s for nothing. Crew could not help. None of the ports worked so all our phones went dry

second leg was more comfortable. Customer service in Abu Dhabi is okay.

Crew Check-In – Kolkata (CCU) The crew handling check-in in Kolkata was outstanding—efficient, courteous, and highly organized. Flight Segment – CCU to Abu Dhabi (AUH) A standard flight overall. Notably, only one in-flight meal option—a vegetarian curry—was available, which seemed unsuitable for a red-eye journey. The crew offered no alternatives, which was unexpected. Flight Segment – Abu Dhabi to Rome (AUH-FCO) Comfort improved on this leg, but service quality was average, falling short of Etihad’s premium standards. Crew attention was heavily absorbed by a difficult couple in Row 15 (port side), resulting in disproportionate focus. It was concerning that a steward had to personally return to apologize, a task better suited for supervisory staff. This highlights a development opportunity for supervisors Anna and Quashim in managing guest escalation professionally.

Flight was delayed due to slow boarding process by etihad. Update food options and movies as well.

Likes: on time departure, new plane Didn’t like:very poor quality food, very limited entertainment.no amenity kit etc.