Find cheap flights from Johor Bahru to Kuala Lumpur Airport

Pros: "Crew were good. Good food."
Cons: "For some reason, the seat was very uncomfortable. Rather hard with little cushion."

Pros: "Comfort & punctuality"

Pros: "Comfort and food."
Cons: "Some flight attendants could ve friendlier."

Pros: "Amazing crews"
Cons: "Nice seats"

Pros: "No thank"
Cons: "Baaad"

Cons: "All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling."

Cons: "Flight was delayed by two hours"

Pros: "Seats"
Cons: "Crew"

Cons: "There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow."

Cons: "The plane was old but the flight was inexpensive"

Cons: "My entertainment system was not working, so was my seatmate's."

Pros: "First time on Malaysian. At least we didn’t disappear. All was okay except for the meal on the flight to Saigon. I’m not one to complain about airline food but the “meal” served was execrable, possibly the worst in 65 years of flying. And no alcohol on an international flight was niggardly in my estimation.. The flight from Penang to KL they had the cheek to serve a tiny cup of fake orange juice. I will avoid Malaysian in the future."
Cons: "Please see what above."

Cons: "very delayed flight in addition slow flying what should have taken 52 minutes ended 1 hour 20 min to add to that poor cabin crew management of Business Class disembarking excruciating slowly added another delay of 20 minutes!"

Cons: "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."

Pros: "Comfortable seating map"
Cons: "Food could be improved especially for vegetarians"

Pros: "Crew are nice,but the seat need to improve"
Cons: "The seat need to improve"

Cons: "Frustrated"

Cons: "It will be nice if there’s choice for vegetarian meal"

Cons: "Flight delay announcement could have been made much earlier"

Pros: "All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service."
Cons: "maintenance work not manage well"

Pros: "Friendly check in staff, thingking with the customer for aeat options."
Cons: "A very long queue, while only 2 counters were open."

Cons: "They charged for the ticket but blocked the ticket so i had to buy mew ticket"

Pros: "Attentive flight attendants ."
Cons: "All acceptable"

Cons: "Malaysia airlines lost my luggage. Delayed for over 24 hours and had to send to another airport. Cost me hundreds of dollars and no compensation provided"

Pros: "Nothing"
Cons: "Staff still very grumpy.. food is bad but much than flight leaving from Malaysia."

Cons: "Prebooking a seat with Malaysian Airlines requires calling KL office which is always busy. It costs a lot if calling from the US, in addition to paying for the seats. It really turned me off."

Pros: "Crew was accommodating enough to provide for us during this cancelled flight."
Cons: "Better and open communications with what's going on. They were helpful and efficient but needed a clearer and more concise communication line to get us mobilized and ready to go."

Pros: "Crew"
Cons: "Lost bags"

Pros: "Nice crew and comfy seat."
Cons: "Table tray was dirty and there was old coffee spilled along the side."

Cons: "* Business lounge was pathetic with NO food, only drink and snack. * Boarding was not efficient and took longer that it should have so had a late take off. * Business class.... Ran out of food!?!?! What the heck! only water available for 6 of 16 seats! Pathetic * Terminals not updated so had to take transfer to another terminal to get my arranged ride."

Pros: "Satay, flatbed."
Cons: "No amenities kit, no mattress pad, no champagne, no menu for business class. And the forgot to serve the main course of my travelling partner."

Pros: "The flights were on time :)."

Pros: "Nothing other than the connection time and the airport was good."
Cons: "The flight was delayed 4 hrs then took them another hour to departure from JED to KUL. The airplane was an old 330 with shitty bathrooms, and I can't forget how one of crew keeped knocking on me in the toilet and he actually opened the door and said nothing at all which pissed me off,because I work for airline company and I had been in many once before but that behavior is amature once from supposedly experienced Crew member. Anyway save your money and time and avoid this airlines."

Cons: "Initial flight was one hour late....almost missed my connecting flight, bags didn't make it to my destination. Not much help or info given about the late flight and how to connect to the next flight. First plane was old and beat-up."

Cons: "Our flight was delayed over 3 hours resulting in us missing our connecting flight from Kuala Lumpur to China and then Los Angeles . Malaysia airlines did not apologize or help us with rebooking our flights or offering hotel accommodation. They just left a family of five with no flight, stuck in Malaysia with no options of getting home. . Flight crew had very hard bumpy landing on both legs of flight and maybe they need to go review landing protocol so that we don't have to have a hard rough landing"

Pros: "Despite recent tragedies that led to loss of life and aircraft, the flag carrier of Malaysia seems to be well on the road back to good health and prosperity. This is a win-win situation all 'round. From being re-booked to an earlier flight by their impressive ground staff to excellent in-flight service and airmanship during the ride, the experience was truly one of the nicest airline experiences in recent memory. With improvements at MNL coupled with this fine experience, I now have another option to choose from when traveling by air both within SEA and beyond. Kudos to all."
Cons: "Though not MH's fault, having to queue for nearly 2 hours at KLIA to clear immigration formalities was an extremely rude welcome back here, considering that it took me less than 30 minutes in June to clear formalities at the "Budget Terminal.""

Pros: "Crew seems friendly."
Cons: "Business class food is not that good. Menu were not provided so when time to take the order, we have to decide quickly."

Pros: "Everything"
Cons: "Nothing"

Pros: "On time departure system works"

Pros: "Staff are courteous"
Cons: "Departure was delayed an hour"

Pros: "We missed our flight connection in KL due entirely to our fault. M-Air staff helped us get onto the next flight. Economy was full so we paid for an upgrade to business class but we were seated in first class. Wonderful crew, service, cabin and flight."

Pros: "spacious seat at row 5"
Cons: "The fish is merely edible. No IFE available."

Pros: "Service and comfort"
Cons: "Not on time"

Pros: "Safety concerns of crew"
Cons: "Seat pitch is ridiculously small for regional 737 aircraft. At 5 foot 7 inches, my knees touch the seat pocket. AND THE SEATS DO NOT RECLINE!!!!"

Pros: "It was barely two hours and that kept me from having to go to a Malaysian hospital."
Cons: "Having Multiple Sclerosis & extreme neuropathy plus being postop with two major abdominal surgeries just weeks before, I called customer service and they guaranteed my medical needs would be met at the gate. They were not and not having a bulkhead seat on the first 2 hour leg from Bangkok to Kuala Lumpur caused me massive pain and circulatory issues - in spite of surgical note requiring it. Not good assistance over phone or in Bangkok."

Cons: "No entertainment system, bathrooms only at the end."

Pros: "Everything was great"
Cons: "Everything was good so therefore there wasn't anything I didn't like.."

Pros: "The boarding process went well and was organized. The cabin staff was welcoming and very presentable. The seats were fine, even in economy. The uniforms on the cabin staff were attractive andnthey looked well on the girls. The staff, both male and female, were friendly and pleasant. The flight was fine, a little late, but not the fault of the airline. I would fly this airline again."
Cons: "Nothing major to complain about."

Pros: "I took the Time to fill your form...very good staff..very good flight"
Cons: "I went to the toilet, an hostess was leaving and she didn't pick up the little pieces of paper which were on the floor!!!!(I did it because the flight was pleasant I couldn't not to do it)"

Pros: "the girl next to me was flirty"
Cons: "the girl next to me could have offered her number..."

Pros: "Quick and easy boarding and very friendly crew"
Cons: "Nothing really. For a no-frills flight, it was a great value"

Pros: "Nothing."
Cons: "If seats could recline or have a pillow maybe."

Pros: "Smooth boarding"
Cons: "Leg room"

Pros: "Crew was quick to serve any on-board item I ordered. Happily served with a smile"
Cons: "I’ve been traveling with AirAsia since quite a few years, but recently AirAsia flights are being delayed quite often. This is not how budget airlines usually work. They’re known for their on-time operations. I hope AirAsia works to improve on this issue."

Cons: "On time"

Pros: "Our seats were comfortable and the landing was smooth"
Cons: "All food and drink had to be paid for -even water!"

Pros: "Airport crew was friendly and provided umbrellas to everyone as they boarded plane. Managed brief rain-related departure delay well. Nice in flight travel magazine."
Cons: "Bag fees were high. I misunderstood when booking as website said on bag (meaning "cabin bag"/"carry on"), so not only did I have to pay the standard luggage cost for my one check in bag but also a same-day late fee, making it twice as expensive."

Pros: "Pleasant counter service at the terminal."
Cons: "Half hour late"

Pros: "Nope"
Cons: "Flight delayed 2hrs"

Pros: "The aircraft was very clean!"
Cons: "2 months travel in SE Asia, 11 flights , 7 airlines. Only this flight did they want to charge hundreds for our luggage. They brought it down a bit but still cost more tha the tickets."

Pros: "Ease of checking in -- and getting to the gate."

Cons: "The short space between seats. Hard to get comfortable without room for knees. Have to pay extra for an aisle even if some are empty. Crew doesn't care."

Pros: "Flight delayed close to 2 hours. Only notified once we we’re in the boarding hall"
Cons: "Flight delayed close to 2 hours. Only notified once we we’re in the boarding hall"

Cons: "Duplicitous and sneaky policies. They tried to scam us out of $175 to check our luggage (it turns out we only should pay $16). Be careful."

Pros: "friendly cabin crew"
Cons: "delayed flights"

Pros: "Pilot was communicative and smooth landing"
Cons: "Long check in. Didn't allow us to mobile or online check in for some reason"

Pros: "Awesome services - on the air and on the ground"
Cons: "Can't think of any"

Pros: "Upfront notification of delays"
Cons: "Delayed flight time, not much entertainment in flight"

Pros: "very affordable fare"
Cons: "No beverage even water. Bring your own water"

Cons: "Flight delayed no free water never again"

Pros: "quick check-in and no-nonsense."
Cons: "They were fine."

Cons: "The delays......"

Pros: "Very little"
Cons: "Flight delayed by around over 7 hours. Only discovered this when went to check in. This has meant we are currently stuck in KL airport awaiting a morning flight having already paid for a nights accommodation in Penang. Airline has refused to take any responsibility for the situation."

Cons: "The leg room is deplorable. My knees were continuously hitting the hard seat in front of me and going sideways wasn't even an option. I've never had this happen to me before. I'm a female and 5'9 and this is the least space I've ever had on a flight. So uncomfortable I can't imagine a long flight with this airline, which is good to know because now I will not use them for flying to Malaysia from NYC. Also both flights were delayed by nearly an hour each."

Cons: "Almost impossible to request wheel chair service for elderly even if we are willing to pay for it. Any add-ons or extra services come with unreasonably hefty (and hidden) price tag. I would absolutely avoid flying AirAsia at all cost in the future."

Pros: "It's good when u pay rm50 something, but later u will have to wait!"
Cons: "Chaotic boarding, and of course, around an hour delay."

Pros: "Service ..very good"
Cons: "Flight Delay"

Cons: "Would be better if they had WIFI on Flight"

Pros: "Staff, flight, seats, etc. were all good. We will fly Air Asia more in the future."
Cons: "Nothing to complain about. Everything went as seamless as a flight can be."

Pros: "We reached our destination"
Cons: "When researching flights, I really wish AirAsia's procedures were spelled out. Having to pay for each checked bag and each kg over a relatively low allowance was extremely annoying. Even worse, each leg of the flight (due to a layover) required payment. In addition, paying for the seat, paying for peanuts and water?? Probably the worst was the air crew refusing to give a blanket to my freezing fiance without purchasing the pillow, blanket and eye mask bundle. Seriously?? Then towards the end of the flight, the crew walk the aisles holding alcohol and perfume trying to peddle their duty-free products on the plane itself. It was quite evident by this point that the competitve ticket price is a hoax, and all that they are interested in is getting as much money from you as possible. Unless I have no choice, I will never fly this airline again. Please, warn people of these practices BEFORE they purchase the tickets!!"

Pros: "Overall not bad the flight left on time and was a good flight."
Cons: "Please be forewarned, pay for your bags ahead of time if you can figure out how. We had a short flight from Singapore to Kuala Lumpur and had not paid for our bags. It ended up costing us more for two bags than the flight for the both of us. For that reason alone I would probably not fly with them again unless it was the only option."

Pros: "On time flight. Pleasant attendants"

Cons: "It was my first time flying a LCC. OK, it is my fault for not knowing they charge much higher rate of extras for any add-ons you fail to include when you first book the flight. I get it. But why do they make it impossible to access "manage your flight" online to make necessary changes on return flight? And I got nowhere with the online chat box, s nowhere to turn.... Making such changes on Tiger Air was so much easier and intuitive. I'll never fly Air Asia if I can help it."

Cons: "Everything also must charge, the worst one is even you pay them money they still want to charge extra, seat is the smallest among all airline."

Cons: "I was charged $94 canadian to check one bag that weighed in at 10kg. I honestly thought the man at the desk was joking. After that he sneered at me and suggested that if I had not booked through Kayak and instead through the airline, that it would be a little cheaper. He then pushed me to hand over my credit card so he could charge me. From then on all I have to say is that the planes have no entertainment, no leg room (they are known for the insanely tight seats) and no food. Not even a drop of water was offered unless you pay on board. Interesting...I wonder what they do then with all of the money they took to accept my one bag (it was seriously 10k, I'm a small girl travelling alone there was nothing large about it). All that to say, I wish I could get some money back, I would never have paid so much to check a bag if I had the opportunity to cancel the flight all together. I'm beyond unhappy with my experience."

Pros: "Good price - efficient transportation"
Cons: "Having to scramble to find money for water. I understand that it is a very well priced airlines but when you are stuck in a plane water would be nice to be free"

Pros: "On time"
Cons: "The seats are so close together one had to sit with legs spread apart and fold out tray hit your chest when opened. Staff spend more time selling AirAsia paraphanila and duty free than attending customers. No water nothing is offered for free. One flight booked had one luggage Free and the next we paid 72americian for 1 small suitcase. No info provided on luggage when booking. Sneaky way to make money. Use Firefly Airlines for a great budget airline"

Pros: "Love the staff"
Cons: "Everything was expensive"

Pros: "Nothing."
Cons: "Bag fees not clear and totally unreasonable, no way to check in or check bags online unless you register with their nosy BIG Points. Late by 1.5 hours! Can't get ANYTHING to eat or drink without paying in local currency cash, not even water. Seats squished together and really uncomfortable. Baggage takes a long time to come out. Poor wayfinding at Kuala Lumpur Airport."

Cons: "All was good"

Cons: "The seats were awful, outdated, no charging ports, tv didn't' work, air didn't work, crew were awful/rude... even checking in my bag upon arriving at the airport was an ordeal. If I can help it, I won't be flying Air Asia again!!!"

Pros: "It was nice to see a vegetarian option on an in flight menu. The vegetarian curry was nice."
Cons: "We arrived a full 2 hours before our flight, as did many other people. Unfortunately, as they only had 2 people working at the check-in desk, we waited in line for over an hour to get checked in. Everyone was telling the staff that we were all at risk of missing our flight (as we still needed to clear security and immigration), however nothing changed. The girls behind the desk seemed genuinely flustered and sorry about the situation, but unfortunately no one else came to support. We made our flight by the skin of our teeth, but it seems that people in line behind us weren't so lucky."

Pros: "Krabi airport discount terminal had no air conditioning. It has been broken down for while and poor AirAsia staff and the airport employees have been enduring working in heat. How can AirAsia let this happen while collecting airport tax fees? Complained to the airport manager and filed a refund for airport tax fees with AirAsia airport manager"

Cons: "Really choppy flying and a bad landing. No free food or even drink, no space"

Pros: "Bad rude late service no one should travel this airlines. If you add everything they are but that cheap either. I give 0 out of 10."

Pros: "It arrived at the destination"
Cons: "Small seats, long check in lines (only 2 agents for hundreds of people), long boarding times, unclear baggage fees, and delays."

Cons: "No food or drinks on board."

Pros: "Was on time .. no delays"

Cons: "Air asi is always late. This time one and a half hours. Also staff very average with friendliness. Cheaper flight but rather pay more and have a more flowing and more professional enjoable trip. Below average. Hope they canstep it up."

Cons: "Seat pitch is low for anyone who is tall. Even though you pay extra money for rows 6-12 you end up boarding last."

Cons: "Flight attendant presentation (uniforms were not very high quality)"

Pros: "stewards helped us with all our baby bags"
Cons: "not chewing on my knees for 4 hours would have been nice"

Pros: "Boarding time and departure time very good. Easy and fast check in"

Pros: "The aircraft arrived late but the crew did an excellent job to turn the aircraft around fast and we ended up being early into Denpasar. Well done!"
Cons: "Not much to be honest? I value on time departures and this crew did everything they could to get back onto schedule."

Cons: "horrible"

Cons: "Good"

Pros: "Great experience"

Pros: "Well so far i uded airasia 3 times and always on time"

Pros: "N/a"
Cons: "N/a"

Pros: "Again Delayed"
Cons: "Missed appointment delayed as usual"

Cons: "I didn’t think there was an airline worse than the budget U.S. domestic carriers until I found AirAsia. Not worth even the low cost. I had a horrible check-in experience at both airports I flew from with them, charged for every little thing, no in-flight entertainment, and the flight crew was yelling at the passengers. Never again!"

Cons: "It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone"

Pros: "Plane was very clean and crew professional. I thought we would be late leaving, but ground crew turned plane around quickly in Bandung."
Cons: "Book your extras before the flight. 20kg bag for $15 and package lunch for about $6. It cost about $50 to add a bag at the airport."

Pros: "It arrived on time"
Cons: "Very snel legroom, no included food, no free water, no inflight entertainment"

Cons: "You booked us a flight with only an hour layover in Singapore. I feel you should have known that changing airlines in Singapore requires a 3 hour layover as you must claim your baggage at the baggage claim, go through customs, change terminals, re-check your bag and then go through security again. All this being said we missed our flight and had to purchase new tickets! What are you going to do to make this up to us as it’s our honeymoon?"

Pros: "We survived the flight with only a little backpain and one stiff butt cheek"
Cons: "No legroom, very narrow seating, no meal, expensive"

Cons: "Flight delayed 4 times until 4 hours from the original flight time."

Cons: "Gdfbhfcgddb"

Pros: "Meals are delicious although not all items were available without prebooking."
Cons: "It was very cold during the flight. No blankets available - only for sale."

Pros: "Overall service"
Cons: "Delay, no entertainment"

Cons: "Checked in 2.5 hrs early and my reward was they left my bag in Denpasar while I went on to Kuala Lumpur!"

Cons: "Long delay..!!"

Cons: "plane was late and queues at Bali airport beyond belief"

Pros: "Delayed 1 hour"

Pros: "Check-in and boarding very easy"
Cons: "All ok"

Pros: "We boarded and landed on-time without a hitch. I didn't prepaid or order any food but it did smell good."
Cons: "No entertainment on the aircraft."

Pros: "Cheap"
Cons: "Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung."

Cons: "It is like riding a bus except bus would allow you bags free of cost. No entertainment. Food and water only if you pay. Had to pay for bags also and it is not a small amount. Sucha ripoff."

Cons: "Getting home"

Pros: "Very friendly."
Cons: "Nothing"

Pros: "Great crew personality"
Cons: "Boarding process could be improved. Should have only allow passengers with seat numbers announced to enter instead of letting all."

Pros: "Service Crew"
Cons: "The automated baggage system"

Pros: "The price is competitive"
Cons: "The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|"

Cons: "Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given."

Pros: "Cabin crew was nice and polite."
Cons: "We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!"

Pros: "Nothing"
Cons: "Delay of one hour Delay announced was 20 minutes and no further announcements were made about additional delays Maybe some refreshments could have been served to compensate for delay at least"

Pros: "Nothing"
Cons: "They charged me $186.43 USD"

Pros: "fast and cheap"
Cons: "delay"

Pros: "The plane seemed to be in good condition and crew were friendly"
Cons: "I agreed to purchase three roundtrip tickets for myself, wife, & infant son. After checking in, I noticed the return boarding pass for my son was missing. I contacted Air Asia via instant message and was told that it wasn't a problem and I could get a boarding pass at the counter. Upon visiting the Air Asia counter at the outbound airport, I was told to see the counter again at the in-bound airport. The in-bound airport advised that the ticket was never purchased for the return. In fact it was as the tickets were not purchased individually. The tickets were purchased in a group as three round trip tickets and that's what I agreed to. At this point, I had no option but to purchase another ticket. Feeling cheated and powerless to resolve the issue I was very angry with Air Asia and would not fly with them again due to this fraud."

Pros: "The value, I got low price ticket. Polite , helpful crew. On schedule. Using apps for check in, no paper harassment. Didn't try food, and no use for entertainment for short flight. Don't have baggage."
Cons: "Space was so cramped, aisle and between seats. Would be very uncomfortable for people with long legs, long flight. Even cabin crew could hardly help with baggage on boarding in and out because of the space. Should be more firm on one cabin bag+one handbag policy, many inconsiderate passanger carry more so it was even more cramped."

Pros: "The service was excellent"

Pros: "Crews attitude were nice."
Cons: "The interior was look old and worn. It's a tired plane, with no proper clean up or maintenance in between flights."

Cons: "2 hours late"

Pros: "Actually getting to Bali"
Cons: "30mins before scheduled boarding notification of flight delayed was displayed with no explanation. I had to google about the volcano once again causing delays & cancellations, although AirAsia takes a different route so this shouldn't have been a problem. Departure time comes & goes. finally we take off 35mins after schedule, the captain making some excuse of rescheduling, no mention of volcano. Rough flight, very bumpy take off and landing, probably the worst I've experienced including small military planes! I paid for a drink but never received my change with the crew member never looking at me once afterwards so I could never get his attention. Then there was the airport.....!"

Cons: "Baggage collection at DPS was way too long."

Cons: "From prior reviews I knew enough to allow nearly four hours to make the change from domestic (Bali to Jakarta) to international (Jakarta to Tokyo) upon arrival in the Jakarta airport. Good thing! Our early evening Bali flight was delayed by almost an hour; more importantly, the bus-to-arrival, baggage claim, bus-to-international terminal-with-luggage took nearly ninety minutes to figure out and execute (not AirAsia's fault, obviously, but still a planning issue). Adding the long walk from check-in to gate and the immigration process meant in the end we made our connection with less than thirty minutes to spare. Otherwise the flight was fine. No complaints about the ticket price either."

Pros: "Nothing"
Cons: "We staied alot in the airport waiting the delayed flight without parior commuincation The plan was so noisy We were not notified before that our luggages were not included in the ticket price so we spent time trying to pay online but the website was so bad and then we paied cash The plan was so cold which made me feel sick and no plankets to use The take off and the landing were terriple Even no pottle of water served all have to be paid by the passengers !!"

Pros: "Nothing !!!!!! $$$$???"
Cons: "Didn't do a good servers, even a small bottle of water passengers have to pay. What the world !!! $$$ ???"

Pros: "Crew on board are very polite"
Cons: "They sell the tickets so cheap but lots of hidden charges I checked online on their website the baggage allwanc and it was from Bali to Jakarta 15kg and any extra weight up to 30 kg you pay 20 usd more by the time I arrived there they wanted to charge me 120 usd for my bags .agents at the counter were rude and they sent me to Air Asia office in the Airport where the agents there were even more rude and the lady was just screaming at me and pointing in my face with her finger and she never even offered any solution and she mentioned that the charge is mentioned online .I asked her to show me as I had a screen shot for the Web page but instead she was still shouting and pointing at me . Finally one agent at the counter informed me that I'm allowed to have two handbags so I can remove some staff from my suite case and carry them as handbag which was never mentioned before from any other agent .and this 120 usd were never mentioned on the website as I'm an airline staff as well and I know how to read terms and conditions. Above all I tried to write feedback online guess what !? They don't have this option. First and last time I fly with this cheap airline I'm not willing to pay money to get insulted"