Find Cheap Flights from Johor Bahru Sultan Ismail Intl to Kuala Lumpur Intl (JHB - KUL)

Service and comfort

Not on time

On time departure system works

timing

Inexpensive flights. Book early to get the best deals.

The announcement came almost every few minutes, which is annoying. Carrier will squeeze every penny out of you. Bring something on board to eat if a long flight.

Nothing.

Bag fees not clear and totally unreasonable, no way to check in or check bags online unless you register with their nosy BIG Points. Late by 1.5 hours! Can't get ANYTHING to eat or drink without paying in local currency cash, not even water. Seats squished together and really uncomfortable. Baggage takes a long time to come out. Poor wayfinding at Kuala Lumpur Airport.

The flight was delayed by more than 1 hour with all the passengers seated in the plane. They didn't need to board the passengers so early.

Cheap

Hot air-conditioning

The leg room is deplorable. My knees were continuously hitting the hard seat in front of me and going sideways wasn't even an option. I've never had this happen to me before. I'm a female and 5'9 and this is the least space I've ever had on a flight. So uncomfortable I can't imagine a long flight with this airline, which is good to know because now I will not use them for flying to Malaysia from NYC. Also both flights were delayed by nearly an hour each.

On time

Cabin Crew was great First time using the inflight entertainment Rokki. Great job Airasia.

Ground check in crew at Kota Kinabalu International Airport (Azureen) was damn rude. I'm appalled with her customer service level. Rude and not helping at all. Worst Airport staff I've met so far.