Find Cheap Flights from Johor Bahru Sultan Ismail Intl to Kuala Lumpur Intl (JHB - KUL)

Upfront notification of delays

Delayed flight time, not much entertainment in flight

Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats

Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all

Staff very helpful and knowledgeable... enjoyed my flight! Thank you so much!

Nothing...everything was perfect!

Quick easy and simple. Staff were very friendly.

The crew were very pleasant... they were efficient and organised, modern, smart and 'on it' when necessary. I didn't eat as flights were short... no entertainment although they do have Rokki wifi to watch stuff on phones and tablets... I didn't bother though. Boarding was slick... time lost due to late departure was largely recovered in flight... Aircraft was clean and comfortable. Will definitely use as my airline of choice when travelling in the area...

Too hot - needed cooler air

Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats

Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all

On time.. .short flight

Cramped seats

Staff very helpful and knowledgeable... enjoyed my flight! Thank you so much!

Nothing...everything was perfect!

Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out.

An apppology for a start and hopefully some compensation

The flight was delayed today for half an hour

Upfront notification of delays

Delayed flight time, not much entertainment in flight

The crew were very pleasant... they were efficient and organised, modern, smart and 'on it' when necessary. I didn't eat as flights were short... no entertainment although they do have Rokki wifi to watch stuff on phones and tablets... I didn't bother though. Boarding was slick... time lost due to late departure was largely recovered in flight... Aircraft was clean and comfortable. Will definitely use as my airline of choice when travelling in the area...

Too hot - needed cooler air

I was facing lot issues with my baggage as they dropped my baggage at malashiya instead of dropping at my final destination

The cabin crews were friendly and helpful.

Both flights that I boarded got delayed but no assurance or informed by staffs on what time it might take to arrived.

Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats

Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all

Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out.

An apppology for a start and hopefully some compensation

The crew were very pleasant... they were efficient and organised, modern, smart and 'on it' when necessary. I didn't eat as flights were short... no entertainment although they do have Rokki wifi to watch stuff on phones and tablets... I didn't bother though. Boarding was slick... time lost due to late departure was largely recovered in flight... Aircraft was clean and comfortable. Will definitely use as my airline of choice when travelling in the area...

Too hot - needed cooler air

Staff very helpful and knowledgeable... enjoyed my flight! Thank you so much!

Nothing...everything was perfect!

Quick easy and simple. Staff were very friendly.

Upfront notification of delays

Delayed flight time, not much entertainment in flight

I was facing lot issues with my baggage as they dropped my baggage at malashiya instead of dropping at my final destination

More than 3h late, no information, gate close (we had to wait in the corridor), nothing to drink during the flight. And I had to pay 80RM just to travel with my umbrella,

Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out.

An apppology for a start and hopefully some compensation

The cabin crews were friendly and helpful.

Both flights that I boarded got delayed but no assurance or informed by staffs on what time it might take to arrived.

The cabin crews were friendly and helpful.

Both flights that I boarded got delayed but no assurance or informed by staffs on what time it might take to arrived.

The crew were very pleasant... they were efficient and organised, modern, smart and 'on it' when necessary. I didn't eat as flights were short... no entertainment although they do have Rokki wifi to watch stuff on phones and tablets... I didn't bother though. Boarding was slick... time lost due to late departure was largely recovered in flight... Aircraft was clean and comfortable. Will definitely use as my airline of choice when travelling in the area...

Too hot - needed cooler air

I was facing lot issues with my baggage as they dropped my baggage at malashiya instead of dropping at my final destination

Upfront notification of delays

Delayed flight time, not much entertainment in flight

Crew were awesome. Could not do enough for you. Very personable too!

Security at Adelaide very slow and under resourced.

Food is always the same - soggy noodles and chicken or bland spaghetti and wilted veg with soggy fish. Seats cramped. Wasn't informed of gate change until 30 minutes later. Crew efficient but a little lacking in hospitality department.

the staff were pleasant

the food was ok as I like spicy. But one mouthful of water and a small wine. soft drink, etc was not enough on a 4 hour flight. Leg room was very bad. I am average hight 5 ft 10 inch but could only sit sideways aas not enough room

Their app is useless. Not user friendly and always down ! Their staff can't even give proper directions on what need to be done in terms of getting upgrades ! Such a shame how it this airlines is getting from bad to worst. They use to be great and my number one choice , but now they are just a disappointment. I am only supporting MAS because they are my national carrier