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Airports
Origin
Hong Kong
RM 498
only
RM 498
Destination
Kuala Lumpur
RM 498
only
RM 498
Wed, 27 Jun
HKG
KUL
3h 50m
Tue, 10 Jul
KUL
HKG
4h 00m
RM 498
Trip: 14 days
Overall 5.9 OK
Based on 22 reviews
Overall
6.8
Boarding
6.8
Comfort
6.4
Crew
7.1
Entertainment
5.4
Food
6.0
HKG
KUL
Excellent 8.3

Was on time .. no delays

HKG
KUL
Mediocre 2.0

Nothing. Well it's over now and that's wonderful.

Asked for an aisle seat was ignored and given the worst seat last row middle seat not enough legroom to have my knees in front of me I'm 5'7 and my seat doesn't go back so the personI fro t of me reclines so I'm forced to rest my head against this jerk because there's nowhere else for it to go. No entertainment everything costs extra and they even tried to say you couldn't bring any of your own food/drink on board. Worst flight ever.

HKG
KUL
Excellent 8.3

Punctual departure and early arrival. Crew were friendly and carried out their duties in a competant and friendly manner.

HKG
KUL
Good 6.6

There is no tv and there is internet but no place to charge your phone or tablet, so in a 4 hrs flight the Internet service is useless cause in 1 hour the battery will just go down. I ordered the food and the chicken was cold. For boarding, they should call by row and not having everyone lining up. The crew was nice and the girl at check in very helpful.

HKG
KUL
Mediocre 2.0

Missed flight because the Air Asia app could not process my boarding pass. Had to leave my arrival Terminal 1 to pass through Immigration to reach Terminal 2 because Air Asia has no counter in Yerminal 1. All this led to a time consuming exercise and missed counter check-in time. Terrible experience.

Mon, 30 Jul
HKG
KUL
3h 55m
Wed, 5 Sep
KUL
HKG
3h 55m
RM 615
Trip: 38 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 25 Jun
HKG
KUL
17h 20m
Wed, 11 Jul
KUL
HKG
8h 25m
RM 626
Trip: 17 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 1001 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
4.9
Food
5.4
SIN
MNL
Good 6.0

I was thirsty at the waiting area. The staff threw away the water I just bought. I can’t drink in public fountains. In US we can eat and drink while waiting to board. I was hoping there would be complimentary water but there’s none. I was instructed to surrender my carry on underseat luggage before I boarded the plane. They didn’t tell me I had to pick it up at the baggage claim. I have all my important stuff there and it’s not locked. That was not right.

HKT
SIN
Excellent 8.0

On time

When I bought the ticket on the website. The times showed in am/pm. I bought a ticket thinking I was flying am and later found out it was pm. So I had to change the flight for an amount more than the original ticket. My mistake but suggest using 24hr clock for purchasing.

SIN
HKT
OK 4.0

At least offer your customers some water wow

SIN
HKT
Mediocre 2.0

The plane had wings

They decided to combine the flight with 3 other flights and delayed the flight by 3 hours. They did not tell us any of this until we had already checked in. An email or text update would have been nice so we could have notbwaisted 3 hours waiting at the airport.

REP
SIN
Mediocre 3.0

The flight board on time

The airport didn't show the gate correctly. When the passenger ask the airport staff also don't know everything. My goodness.

Mon, 6 Aug
HKG
KUL
13h 45m
Sat, 11 Aug
KUL
HKG
18h 40m
RM 646
Trip: 6 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 299 reviews
Boarding
6.7
Comfort
6.5
Crew
7.3
Entertainment
5.3
Food
5.6
BKK
MNL
Excellent 9.6

Flight was ahead of time. Friendly crew.

Nothing

BCD
MNL
Good 6.6

Very efficient!i was very happy with whole flight!

SGN
MNL
Mediocre 2.0

Horrible experience.. Will never fly this airline

HAN
MNL
OK 4.3

The price

3 out of 4 flights were delayed by 2+ hours

MNL
HKG
Excellent 10.0

Thank you for the great services.

Fri, 2 Mar
HKG
KUL
10h 35m
Mon, 5 Mar
KUL
HKG
17h 25m
RM 654
Trip: 4 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 844 reviews
Overall
7.9
Boarding
7.9
Comfort
7.7
Crew
8.2
Entertainment
6.6
Food
7.2
REP
SGN
OK 5.3

Extraordinarily uncomfortable seats

SGN
CDG
Good 7.0

Reliable, no nonsense, good price-quality ratio

This flight is almost always late. Connections in Paris tend to be difficult.

HAN
FRA
OK 4.0

In-flight meals for the Asian routes were nice.

Flights got a bit delayed, but they mostly arrived on time anyway. Really horrible control over nasty passengers.

HAN
PVG
Excellent 8.3

Loved the pod seating in business class. Very confirtable

BKK
HAN
Excellent 8.0

Good boarding process, punctual,great cabin service

Baggage arrival

Fri, 18 May
HKG
KUL
4h 00m
Mon, 21 May
KUL
HKG
3h 55m
RM 724
Trip: 4 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 3 reviews
Boarding
7.4
Comfort
7.6
Crew
7.6
Entertainment
7.0
Food
7.0
KUL
SGN
Mediocre 2.3

Getting out of the plane

getting in the plane. No working tablet. Poor food.

HKG
KUL
Excellent 8.0

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

BOM
KUL
Excellent 8.0

Leg space and good arm rest

No in flight entertainment (movies)

BDO
KUL
OK 4.3

The airline

KUL
RGN
Good 6.3

The flight was over 5 hours delayed and they offered no compensation or extra meal.

Mon, 7 May
HKG
KUL
3h 55m
Fri, 11 May
KUL
HKG
3h 55m
RM 506
Trip: 5 days
Overall 5.9 OK
Based on 22 reviews
Overall
6.8
Boarding
6.8
Comfort
6.4
Crew
7.1
Entertainment
5.4
Food
6.0
BKI
TPE
OK 5.2

I arrived 3AM at KKIA, expected boarding time is 5.30AM but check-in counters are not open until past 4AM. Already 4.30AM but there was still only 1 person at the counter. Not enough instructions for self-service but no one on the floor to assist people. Arrived at my gate 15mins before boarding time. At the gate, they put up both TPE and HKG boarding information which confused the passengers.

HKG
KUL
Mediocre 2.0

Missed flight because the Air Asia app could not process my boarding pass. Had to leave my arrival Terminal 1 to pass through Immigration to reach Terminal 2 because Air Asia has no counter in Yerminal 1. All this led to a time consuming exercise and missed counter check-in time. Terrible experience.

HKG
KUL
Good 6.6

There is no tv and there is internet but no place to charge your phone or tablet, so in a 4 hrs flight the Internet service is useless cause in 1 hour the battery will just go down. I ordered the food and the chicken was cold. For boarding, they should call by row and not having everyone lining up. The crew was nice and the girl at check in very helpful.

HKG
KUL
Excellent 9.0

Everything went smoothly on this flight - couldn't ask for more! Checking in at Hong Kong airport was great and fast.

Not enough directions signage when arrived in KLIA2.

HKG
KUL
Excellent 8.3

Flight departed on time. It was a good and smooth flight. Food is competitively priced and I recommend ordering it in advance.

Nothing.

Sun, 18 Mar
HKG
KUL
4h 00m
Wed, 21 Mar
KUL
HKG
4h 05m
RM 556
Trip: 4 days
Overall 5.9 OK
Based on 22 reviews
Overall
6.8
Boarding
6.8
Comfort
6.4
Crew
7.1
Entertainment
5.4
Food
6.0
HKG
KUL
Excellent 9.0

Everything went smoothly on this flight - couldn't ask for more! Checking in at Hong Kong airport was great and fast.

Not enough directions signage when arrived in KLIA2.

HKG
KUL
Excellent 8.3

Flight departed on time. It was a good and smooth flight. Food is competitively priced and I recommend ordering it in advance.

Nothing.

HKG
KUL
OK 4.0

Baggage Fees It seems as if this is not an unusual complaint. Maybe the airline should reconsider their policy in a gesture of customer service rather than an opportunity to deceivingly charge exorbitant fees.

BKI
TPE
OK 5.2

I arrived 3AM at KKIA, expected boarding time is 5.30AM but check-in counters are not open until past 4AM. Already 4.30AM but there was still only 1 person at the counter. Not enough instructions for self-service but no one on the floor to assist people. Arrived at my gate 15mins before boarding time. At the gate, they put up both TPE and HKG boarding information which confused the passengers.

HKG
KUL
Excellent 8.3

Punctual departure and early arrival. Crew were friendly and carried out their duties in a competant and friendly manner.

Tue, 26 Jun
HKG
KUL
17h 20m
Wed, 11 Jul
KUL
HKG
10h 55m
RM 626
Trip: 16 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 1001 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
4.9
Food
5.4
MNL
SIN
Mediocre 3.0

Load from the back, but let the people in the back load the bins in the front with their bags.

SIN
BKK
Excellent 8.0

On time. Crew nice and polite.

Seats are comfortable but seat speace not so comforz

BKK
SIN
Excellent 8.0

Flight delay

HKT
SIN
Excellent 8.0

On time

When I bought the ticket on the website. The times showed in am/pm. I bought a ticket thinking I was flying am and later found out it was pm. So I had to change the flight for an amount more than the original ticket. My mistake but suggest using 24hr clock for purchasing.

REP
SIN
Mediocre 3.0

The flight board on time

The airport didn't show the gate correctly. When the passenger ask the airport staff also don't know everything. My goodness.

Thu, 9 Aug
HKG
KUL
13h 45m
Wed, 15 Aug
KUL
HKG
18h 40m
RM 646
Trip: 7 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 299 reviews
Boarding
6.7
Comfort
6.5
Crew
7.3
Entertainment
5.3
Food
5.6
MNL
MPH
OK 4.6

I wish I had something to like about it.

checkin was a nightmare. over an hour and a half to get bags checked and boarding passes. It seemed like every time there was an issue all the staff would stop what they were doing to see what the issue was. nearly missed my scheduled boarding time. Good thing our flight was delayed by almost 2 hours. guess I can't complain too much for a budget airline. Just sucks that bag checkin and delays took longer than our actual flight.

MNL
SYD
Good 7.3

Flights On Time... Crew's awesome

Foid is terrible

MNL
DVO
Mediocre 3.0

The view from the plane was ok. The seats were comfortable.

We were the second flight out of Manila, and the plane was 3 hours late. You have to pay for everything on the plane, even water. The terminal had to be 90 degrees.

BCD
MNL
Good 6.6

Very efficient!i was very happy with whole flight!

SGN
MNL
Mediocre 2.0

Horrible experience.. Will never fly this airline

Sat, 24 Feb
HKG
KUL
4h 00m
Tue, 6 Mar
KUL
HKG
4h 05m
RM 564
Trip: 11 days
Overall 5.9 OK
Based on 22 reviews
Overall
6.8
Boarding
6.8
Comfort
6.4
Crew
7.1
Entertainment
5.4
Food
6.0
HKG
KUL
Good 6.6

There is no tv and there is internet but no place to charge your phone or tablet, so in a 4 hrs flight the Internet service is useless cause in 1 hour the battery will just go down. I ordered the food and the chicken was cold. For boarding, they should call by row and not having everyone lining up. The crew was nice and the girl at check in very helpful.

HKG
KUL
Excellent 9.0

Everything went smoothly on this flight - couldn't ask for more! Checking in at Hong Kong airport was great and fast.

Not enough directions signage when arrived in KLIA2.

BKI
TPE
OK 5.2

I arrived 3AM at KKIA, expected boarding time is 5.30AM but check-in counters are not open until past 4AM. Already 4.30AM but there was still only 1 person at the counter. Not enough instructions for self-service but no one on the floor to assist people. Arrived at my gate 15mins before boarding time. At the gate, they put up both TPE and HKG boarding information which confused the passengers.

HKG
KUL
Mediocre 2.0

It wasn't that we had to buy allowances for luggage ahead of time. So we were checking in, we ended up paying a little over 2000 HKD (~$280 USD) just for luggage (50kg). Needless to say we were pretty pissed about it. As long you are careful though with this point, it is just any airline.

HKG
KUL
Mediocre 2.0

Missed flight because the Air Asia app could not process my boarding pass. Had to leave my arrival Terminal 1 to pass through Immigration to reach Terminal 2 because Air Asia has no counter in Yerminal 1. All this led to a time consuming exercise and missed counter check-in time. Terrible experience.

Mon, 30 Jul
HKG
KUL
14h 05m
Tue, 4 Sep
KUL
HKG
22h 25m
RM 634
Trip: 37 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 1001 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
4.9
Food
5.4
SIN
CRK
Good 7.6

Low price, aisle seat

crowded seating

HKT
SIN
Excellent 8.0

On time

When I bought the ticket on the website. The times showed in am/pm. I bought a ticket thinking I was flying am and later found out it was pm. So I had to change the flight for an amount more than the original ticket. My mistake but suggest using 24hr clock for purchasing.

BKK
SIN
Excellent 8.0

Flight delay

MNL
SIN
Excellent 10.0

I was impressed

SIN
BKK
Mediocre 3.0

Board on time .

Crew members are not polite and the way she handle seating like , don’t know how to manage . Especially check in counter . Even though we check in as a group , she assign us like a mass .

Mon, 11 Jun
HKG
KUL
28h 30m
Fri, 15 Jun
KUL
HKG
18h 20m
RM 712
Trip: 5 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 844 reviews
Overall
7.9
Boarding
7.9
Comfort
7.7
Crew
8.2
Entertainment
6.6
Food
7.2
SGN
CDG
Good 7.0

Reliable, no nonsense, good price-quality ratio

This flight is almost always late. Connections in Paris tend to be difficult.

BKK
HAN
Excellent 8.0

Good boarding process, punctual,great cabin service

Baggage arrival

REP
SGN
OK 5.3

Extraordinarily uncomfortable seats

ICN
HAN
Excellent 9.0

The UA rep gave poor directions for transferring in Seoul; we ended up nearly missing the flight (and other UA passengers did miss it despite VN holding the plane for 40-plus minutes). The crew was helpful and friendly, defusing a truly stressful situation.

PVG
SGN
Good 6.0

The crew was nice

Nothing worked on the flight and the food was poor. When we arrived in a massive rain storm we had to disembark the plane with stairs so we all got wet.

Sat, 19 May
HKG
KUL
4h 00m
Mon, 21 May
KUL
HKG
3h 55m
RM 724
Trip: 3 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 3 reviews
Boarding
7.4
Comfort
7.6
Crew
7.6
Entertainment
7.0
Food
7.0
KUL
BDO
OK 5.6

Crews are nice.

Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.

KUL
LGK
Good 6.3

The service is good in general.

The boarding process could be improved.

KUL
RGN
Good 6.3

The flight was over 5 hours delayed and they offered no compensation or extra meal.

HKG
KUL
Excellent 8.0

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

CGK
KUL
Excellent 8.0

The staff were very kind, the seat had a great amount of leg room.

There was no alcohol on the flight.

Tue, 6 Mar
HKG
KUL
4h 00m
Sun, 11 Mar
KUL
HKG
4h 05m
RM 564
Trip: 6 days
Overall 5.9 OK
Based on 22 reviews
Overall
6.8
Boarding
6.8
Comfort
6.4
Crew
7.1
Entertainment
5.4
Food
6.0
BKI
TPE
OK 5.2

I arrived 3AM at KKIA, expected boarding time is 5.30AM but check-in counters are not open until past 4AM. Already 4.30AM but there was still only 1 person at the counter. Not enough instructions for self-service but no one on the floor to assist people. Arrived at my gate 15mins before boarding time. At the gate, they put up both TPE and HKG boarding information which confused the passengers.

HKG
KUL
Mediocre 2.0

Nothing. Well it's over now and that's wonderful.

Asked for an aisle seat was ignored and given the worst seat last row middle seat not enough legroom to have my knees in front of me I'm 5'7 and my seat doesn't go back so the personI fro t of me reclines so I'm forced to rest my head against this jerk because there's nowhere else for it to go. No entertainment everything costs extra and they even tried to say you couldn't bring any of your own food/drink on board. Worst flight ever.

HKG
KUL
Good 6.0

Flight delayed by 2 hours

HKG
KUL
Mediocre 2.0

Missed flight because the Air Asia app could not process my boarding pass. Had to leave my arrival Terminal 1 to pass through Immigration to reach Terminal 2 because Air Asia has no counter in Yerminal 1. All this led to a time consuming exercise and missed counter check-in time. Terrible experience.

HKG
KUL
Excellent 9.0

Everything went smoothly on this flight - couldn't ask for more! Checking in at Hong Kong airport was great and fast.

Not enough directions signage when arrived in KLIA2.

Wed, 27 Jun
HKG
KUL
11h 35m
Wed, 11 Jul
KUL
HKG
8h 25m
RM 638
Trip: 15 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 1001 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
4.9
Food
5.4
SIN
CRK
Good 7.6

Low price, aisle seat

crowded seating

SIN
BKK
Mediocre 3.0

Board on time .

Crew members are not polite and the way she handle seating like , don’t know how to manage . Especially check in counter . Even though we check in as a group , she assign us like a mass .

SIN
CRK
Mediocre 2.0

Flight cancelled. No refund or accommodations.

SIN
MNL
Good 6.0

I was thirsty at the waiting area. The staff threw away the water I just bought. I can’t drink in public fountains. In US we can eat and drink while waiting to board. I was hoping there would be complimentary water but there’s none. I was instructed to surrender my carry on underseat luggage before I boarded the plane. They didn’t tell me I had to pick it up at the baggage claim. I have all my important stuff there and it’s not locked. That was not right.

MNL
SIN
Excellent 10.0

I was impressed

Mon, 26 Feb
HKG
KUL
27h 10m
Thu, 1 Mar
KUL
HKG
18h 00m
RM 720
Trip: 4 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 844 reviews
Overall
7.9
Boarding
7.9
Comfort
7.7
Crew
8.2
Entertainment
6.6
Food
7.2
BKK
HAN
Excellent 8.0

Good boarding process, punctual,great cabin service

Baggage arrival

HAN
FRA
OK 4.0

In-flight meals for the Asian routes were nice.

Flights got a bit delayed, but they mostly arrived on time anyway. Really horrible control over nasty passengers.

SGN
BKK
Excellent 8.0

Good customer service. No baggage charge.

ICN
HAN
Excellent 9.0

The UA rep gave poor directions for transferring in Seoul; we ended up nearly missing the flight (and other UA passengers did miss it despite VN holding the plane for 40-plus minutes). The crew was helpful and friendly, defusing a truly stressful situation.

REP
SGN
OK 5.3

Extraordinarily uncomfortable seats

Wed, 7 Mar
HKG
KUL
4h 00m
Sat, 10 Mar
KUL
HKG
3h 55m
RM 564
Trip: 4 days
Overall 5.9 OK
Based on 22 reviews
Overall
6.8
Boarding
6.8
Comfort
6.4
Crew
7.1
Entertainment
5.4
Food
6.0
HKG
KUL
Excellent 8.3

Flight departed on time. It was a good and smooth flight. Food is competitively priced and I recommend ordering it in advance.

Nothing.

HKG
KUL
Excellent 8.3

Punctual departure and early arrival. Crew were friendly and carried out their duties in a competant and friendly manner.

HKG
KUL
Excellent 9.0

Everything went smoothly on this flight - couldn't ask for more! Checking in at Hong Kong airport was great and fast.

Not enough directions signage when arrived in KLIA2.

HKG
KUL
Mediocre 2.0

Nothing. Well it's over now and that's wonderful.

Asked for an aisle seat was ignored and given the worst seat last row middle seat not enough legroom to have my knees in front of me I'm 5'7 and my seat doesn't go back so the personI fro t of me reclines so I'm forced to rest my head against this jerk because there's nowhere else for it to go. No entertainment everything costs extra and they even tried to say you couldn't bring any of your own food/drink on board. Worst flight ever.

HKG
KUL
Mediocre 3.6

Crews are ok in general

I was detained at the ticket cutting counter because I carried extra plastic back for purchase at the airport. Apparently in HK they have absurd rules saying that you can only have 2 bags carry on. Any extra has to be charges. I never have that kind of rules before using Air Asia at the other country, especially we buy some presents at the airport. I end up throwing a few items away because I can't squeeze in everything in my carry on bag. I will no longer take Air Asia for the Hong Kong Route.

Mon, 5 Mar
HKG
KUL
27h 10m
Fri, 30 Mar
KUL
HKG
18h 20m
RM 720
Trip: 25 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 844 reviews
Overall
7.9
Boarding
7.9
Comfort
7.7
Crew
8.2
Entertainment
6.6
Food
7.2
SIN
SGN
Good 6.0

Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays.

No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request.

HAN
PVG
Excellent 8.3

Loved the pod seating in business class. Very confirtable

CDG
HAN
Excellent 8.6

Crew and airplane were great!

Food was not as good as I'd remembered on previous trips.

BKK
HAN
Excellent 8.0

Good boarding process, punctual,great cabin service

Baggage arrival

SGN
RGN
Excellent 10.0

Great service and very caring

Mon, 23 Jul
HKG
KUL
11h 35m
Mon, 6 Aug
KUL
HKG
16h 35m
RM 662
Trip: 15 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 1001 reviews
Overall
6.5
Boarding
6.8
Comfort
6.2
Crew
7.1
Entertainment
4.9
Food
5.4
SIN
BKK
Mediocre 3.0

Board on time .

Crew members are not polite and the way she handle seating like , don’t know how to manage . Especially check in counter . Even though we check in as a group , she assign us like a mass .

SIN
BKK
Excellent 8.0

On time. Crew nice and polite.

Seats are comfortable but seat speace not so comforz

SIN
CRK
Good 7.6

Low price, aisle seat

crowded seating

SIN
HKT
OK 4.0

At least offer your customers some water wow

BKK
SIN
Excellent 8.0

Flight delay

Hong Kong to Kuala Lumpur Intl flight information

Flights arrive in Kuala Lumpur Intl
Flights depart from Hong Kong
Flight price RM 498
Airlines AirAsia, Jetstar Asia, Cebu Pacific, Vietnam Airlines, Malindo Air
*
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