RM 1,191 Find Cheap Flights from Frankfurt am Main to Malaysia – Compare and Save

I booked tickets for a family of five and specifically paid extra to select our seats together. We spent nearly $1,000 extra (around $100 per seat) for extra legroom so we could sit near each other. However, despite paying for this, we ended up being separated on the flight. This caused a major issue for our family because my parents do not speak English and rely on me to translate and assist them during the journey. I do not understand why Etihad changed our reserved seats without explanation. I am extremely dissatisfied with this experience. I expect the airline to do better, and I am requesting a full refund for the seat selection fees we paid.

Flight got canceled due to Middle East conflict. Just fly hasn’t refunded me the money

No entertainment except on app. No outlets working to charge. Good service

Good flight. There were a few issues with the flat bed. It was some technical issues. Otherwise everything was good

Nice crew , clean cabin , food was delayed due to problem with the quantity .

1 hour flight. No complaints. Some drinks would have been nice.

It was OK as the seat which we paid for doesn’t have any window. We paid $120 for 3 seats but it’s for nothing. Crew could not help. None of the ports worked so all our phones went dry

Etihad seems to have a very strict luggage enforcement. I am a very light passenger compared to other passengers which are mainly heavier. I do not understood why airlines enforce the weight restriction so strictly. I was overweight luggage of 1.5kg, but am probably 10+kg lighter than the average passenger. Other airlines are far more accommodating. Poor customer service as far as I am concerned. If weight is such an important issue to an airline they should charge passengers by total amount of body weight plus luggage. To me just ridiculous.

Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.

I could not book in online at all which is what I always do to secure a window seat which is my preference.