|November||Best time to beat the crowds (26% less expensive on average)|
|December||Most popular time to fly (21% more expensive on average)|
Average price of a return ticket
|RM 2,684||(avg. price over the last 2 weeks)|
Good deal for a return ticket
|RM 624||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Frankfurt Airport to Kuala Lumpur.
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Scores according to KAYAK customer reviews
Cons: "My flight got canceled but nobody responded from flyus.com"
Pros: "The seat that I picked."
Cons: "Running water in the bathroom"
Pros: "Attentive and friendly crew, leg room"
Cons: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."
Cons: "Not a lot other than better choice of movies and music. Super airline as always"
Pros: "Crew was great, seating was cramped."
Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."
Pros: "Crew very hospitable and friendly."
Cons: "Food was mediocre quality."
Pros: "aircraft so silent"
Cons: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."
Cons: "Food was terrible. It’s worse among the airlines."
Pros: "I got a very good seat."
Cons: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
Cons: "Thank for everything it is excellent"
Pros: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Cons: "Please include Nigerian and Ghana movies"
Pros: "Very packed and no leg space"
Pros: "Plenty legroom with Qatar. Food good."
Cons: "Everything good as usual"
Cons: "Refund my ticket"
Pros: "The crew was absolutely amazing"
Cons: "More movies on the system"
Cons: "WC size (too small) and location ( way too close to flight staff and food section)"
Cons: "Really we enjoyed this fly"
Pros: "Seats are great!"
Cons: "The food options were not that good this time."
Pros: "Liked comfort and srvice"
Cons: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"
Pros: "Everything ,good service ,friendly crew affordable rates"
Pros: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Cons: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Pros: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Cons: "Short transit time"
Pros: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Cons: "Can't find any fault...Sorry!"
Pros: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"
Pros: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Cons: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Pros: "Nothing was spectacular."
Cons: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Pros: "Our connecting flight was only 1 hour after reaching Doha. They placed a crew member to receive all the passengers that needed to make that connection. Very very useful. Our luggage was made it to the short connection."
Cons: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."
Pros: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Cons: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."
Pros: "Great service"
Cons: "Food was average"
Pros: "had a whole row to myself and the food was very good"
Pros: "Air hostesses are classic.The plane very spacious ."
Cons: "Wait time to connect from Doha too longNo hotel accommodation."
Pros: "The staff are great, the food is good."
Cons: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"
Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Pros: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Pros: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Pros: "quick eficient"
Cons: "long flight"
Pros: "Cabin crews were politie"
Cons: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"
Pros: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."
Pros: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Cons: "Plane wasnt clean enough specially toilet."
Pros: "Food was good. Quick response to call"
Cons: "Toilet wasnt clean enough. Not offered water regularly"
Pros: "Good service, clean aircraft, friendly crew"
Cons: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
Pros: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Cons: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."
Pros: "I took advantage of the upgrade offer, and it was well worth it."
Cons: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."
Cons: "- Leg Space is challenge"
Pros: "Overall services"
Cons: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."
Pros: "Overall better than most of domestic US or Korean national airline in terms of food and service."
Cons: "Boarding took longer than other airports. Too many redundant checks for no apparent reason."
Cons: "No beverage service"
Cons: "Better kits for kids to keep them busy longer. The one that was provided kept my kid busy for about an hour or so in a 12hr flight."
Pros: "Amazing crew!"
Cons: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."
Cons: "Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,"
Pros: "The crew was okay And the seats good it’s little wide In general was okay"
Cons: "The food not so good I like service on the plane was good"
Cons: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."
Pros: "The crew was very polite and professional."
Cons: "There could be more legroom."
Pros: "Great crew, comfortable flight"
Cons: "the inflight food needs to be more accommodative"
Pros: "The food was nice."
Cons: "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."
Pros: "Live sport TV, on board wifi"
Cons: "More livesport TVs and browsing data."
Pros: "Upgraded to first class!"
Cons: "Scrambled eggs breakfast was more like a mousse and had no texture"
Pros: "Crew, food, drinks, and seats were fantastic"
Pros: "The staff were very attentive and polite at all times!"
Cons: "Bigger entertainment screens compared to previous Emirates flight from Manchester"
Cons: "Food could be tastier. But, you can’t starve"
Pros: "Flight cancelled with extremely poor service from Emirates."
Pros: "The ecperience"
Cons: "Food was poor"
Pros: "comfortable seats and entertainment system"
Cons: "the food wasn't so good and I expected more from an Emirates flight"
Pros: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Cons: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"
Pros: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."
Pros: "Nothing, it did not felt like an Emirates flight."
Cons: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."
Pros: "Efficient and very friendly cabin staff. Captain and team kept us informed of flight progression at reasonable intervals."
Cons: "Some slight delay in clearing up some catering equipment."
Pros: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Cons: "Very small plastic cups of water. On-board on call crew service was slow."
Pros: "The attendant helped find me a vegan option at the last second."
Pros: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"
Pros: "Good aircraft. A 380"
Cons: "People carried a lot of hand luggage and the overhead bins were crammed"
Cons: "If you want upgrade you should bay 2100 USD why it’s a upgrade not new ticket !!"
Pros: "Good flight and on time."
Pros: "Entertainment and great inflight staff service."
Cons: "Food needs a bit more innovation."
Cons: "Caused me a 20+ hour layover in dubai in a horrible hotel"
Cons: "The check in process took a long time; longer than other carriers. In spite of so many crew members being there at the gate, there were no announcement of the boarding process. It used to be there before. When asked the staff is very politely responds on what is going on but the rest of the passengers do not know what's going on. Wonder why the staff do not follow the seating process by zone as mentioned on the boarding pass."
Pros: "Boarding was good"
Cons: "Peanuts !! Ban them please"
Pros: "Excellent all round.a"
Pros: "I like thec customer service. Very accommodating"
Pros: "Business class was excellent overall."
Pros: "Lots of selection in movies"
Cons: "There was a glitch on the entertainment system and the staff tried to reset with no luck. Our row and the back row was affected and we could not watch anything on the screen for a good 2 hrs of the flight. Boarding was rather disoriented. The ground crew did not give clear instructions to control the crowd."
Pros: "Although a short trip it was a great experience especially the bar The seat setup is very good and facilities cannot be faulted."
Cons: "Staff were rushed due to short nature of Flight most staff were great but some showed the pressure forgetting requests. Left medicine bag on Flight despite reporting it was never contacted again which inconvenienced my trip having to seek doctors for replacements."
Cons: "I like everything"
Pros: "Smooth flight"
Cons: "The food"
Pros: "Smooth flight"
Cons: "The food"
Pros: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"
Pros: "All usual good emirates services were back"
Cons: "Didn't find anything worth mentioning"
Pros: "The flight on the A3800 was great."
Pros: "Crew, food, service"
Cons: "No respect from other passengers, lots of kicking seats, pulling on seats, babies crying. I will not take an Emirates flight from Dubai to Chicago again. I will choose another airline."
Pros: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Cons: "Movie channels and music could be easier to use"
Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."
Pros: "Emirates is the best Airline"
Pros: "It's time to check the competition."
Cons: "Emirates is (just) OK in a business class (never trier economy in Emirates), but I have a very strong feeling they should be much better. Cabine interior should be much better (it's old, seats are not full beds and are somehow narrow). Food offering should be improved (continental breakfast - what king of cost-cutting is that???). What is really good is in-flight entertaintement system. But you don't pay for a business class to watch movies, right?"
Pros: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"
Cons: "Vegetarian food. 30% of people are vegetarian"
Cons: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
Cons: "Seat legroom"
Pros: "Efficient and on time."
Cons: "All fine."
Pros: "Comfortable for that sort of journey"
Pros: "In general service was great and professional"
Cons: "I honestly don’t any complains about the fly. It was an outstanding fly"
Pros: "Amazing crew, confortable seats, great complimentary internet service"
Cons: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"
Pros: "The airplanes were nice and the crew was wonderful!"
Cons: "I don’t like it when you pick your seat assignment and you get to the gate and all the sudden they change the seat number. Not Kayak’s fault but Turkish airlines could have done better"
Pros: "Service. Food everting was. Excellent"
Pros: "Very comfortable seats & clean"
Cons: "Not applicable."
Pros: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Cons: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Pros: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Cons: "There was nothing really to dislike here."
Pros: "Great good entertainment n crew provided warm and courteous service"
Cons: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."
Pros: "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"
Pros: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
Pros: "Good food, new movies and good leg space"
Cons: "Flight was delayed by an hour, luckily managed to make my connecting flight"
Pros: "Food and service in business class were exceptional."
Cons: "Lie-flat seats hard as plank boards!"
Pros: "Food and crew amazing..I guess Turkish airline going to be best"
Pros: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Cons: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"
Pros: "On time, friendly, good food"
Pros: "Crew and flight itself was great."
Cons: "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."
Pros: "the seats were more roomier than the flight to istanbul."
Cons: "One of the other passengers was being difficult and irritating on the flight."
Pros: "Istanbul Airport has good facilities and F&B options"
Cons: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
Pros: "Food and service is excellent. Istanbul lounge is great."
Cons: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Pros: "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
Cons: "A little pricey."
Pros: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Cons: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."
Cons: "The ONLY thing I hate about Turkish Airlines is the necessity to go through security in Istanbul when you're in transit on an international flight. Not only do you have to go through security again - with the serious chance of missing a connection - but if it's a flight to the USA, there is serious additional security at the gate. Surely this is enough."
Cons: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
Pros: "Good service, friendly staff."
Cons: "Istanbul airport is obviously outdated and very crowded. Only one restroom for a huge area around gates 300-309."
Pros: "Comfortable seats, good food"
Cons: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"
Cons: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
Pros: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."
Pros: "The food is ok as is the entertainment on board."
Cons: "The crew could be nicer and more responsive"
Cons: "The worst airline I have ever flown with, worst disruption management"
Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Cons: "My entertainment set didn't work"
Cons: "Would highly recommend"
Cons: "I could not use my ticket I was trying to extension date but customer services terrible"
Pros: "Best service"
Pros: "Generally better than other European airlines particularly BA and better priced"
Cons: "Work to do on consistency with crew"
Pros: "Overall it was ok. I enjoyed the leg space."
Cons: "I suppose it's just a matter of different manners"
Pros: "Food was great."
Cons: "Long waits, poor communication, either too warm or too cold"
Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."
Cons: "Many liked the food. It just wasn't to my taste!"
Pros: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
Cons: "Leg space on this flight was less compared to other flights I had with TK."
Cons: "They didn't have my special meal"
Pros: "The counter in Kuwait was very kindly with my because I have disabled boy"
Cons: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"
Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."
Cons: "Wifi on klm"
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Cons: "It's KLM. What else do you need to know."
Pros: "Klm's consistantly high standards in everything they do."
Pros: "Muslim food"
Cons: "Still don’t have my luggage yet"
Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"
Pros: "Everything works and quick to get to destination."
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Pros: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Pros: "Excellent crew, good food & movie selection."
Cons: "Crew members in Amsterdam were very rude and disrespectful"
Pros: "very nice crew"
Cons: "my bagfage was lost"
Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."
Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"
Pros: "Just as I expected. And I made my last connection easily."
Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Cons: "Travelled business class and was ace experience"
Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."
Pros: "The friendliness of the crew"
Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"
Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"
Pros: "The flight crew was so friendly and the food was really good."
Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Pros: "Crew was great and professional."
Cons: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"
Cons: "Lost all our bags so couldn’t ski"
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Pros: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Cons: "No downsides at all"
Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"
Cons: "Inflight was better than I expected. But needs upgrading air crafts."
Pros: "All good"
Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"
Cons: "Turn the lights on early making it hard to sleep"
Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."
Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Cons: "old screens and entertainment system leg room to small"
Pros: "Employees were very friendly"
Cons: "The seats were very small"
Pros: "Very friendly onboard personnel - I really had kind of homy feeling."
Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Pros: "did not get the flight,because of no not given correct notice"
Cons: "don't know,flight missed..virgi s fault 100%"
Pros: "Very unprofessional crew, particularly Katarina who had quite an attitude and twice left out the last four rows for drinks and coffee. Simply out of laziness."
Cons: "Online check-in had website issues and did not allow seat selection. Web check-in and on board service need significant improvements. Would not fly Etihad again; much higher standards and better service with Emirates or Qatar Air."
Pros: "The crew was amazing!"
Pros: "yes to both."
Cons: "Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either."
Pros: "The seat were nice & the staff more helpful than before"
Cons: "Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all"
Pros: "Seats were comfortable and staff were helpful when approached."
Cons: "Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options."
Pros: "Overall satisfied."
Pros: "The food was amazing with good And comfortable air conditioning. Cleanliness was maintained as well."
Cons: "The food serving was late it could be more manageable. The leg space is also not comfortable. Also the some seat needs to be repaired as the recliners not working."
Cons: "More cabin staff only 3 attendants for a packed flight Long wait for another plane to land so people could get on Late landing Generally uncomfortable due to full plane and inconsiderate people May not use again"
Pros: "Seats were super comfortable and on time arrival."
Cons: "Food servings timings, were not matched with the New York time zone."
Pros: "Good crew"
Cons: "Service could have been better"
Cons: "My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again."
Pros: "Not much to enjoy. Food was bread with hummus with cheese(?) pretty plain."
Cons: "Seats were very slim and limited leg room. Balkhead did not offer much storage. Cumbersome to get in and out of easily. One of the poorest trip in my 63 country travels. Would not recommend Etihad to my friends."
Pros: "Good news, the checking in process was so delayed as there were so many people, they made sure all who checked in, got on the plane, no hitches on the lugguages either. I got my lugguage in Singapore."
Cons: "JFK to Singapore through Abu Dhabi. The checking in process at JFK was a mess, it was a full flight. There were many people, trying checking in. Two lines, (1) checking in. (2) checked in, dropping off bags. Some of us who had checked in online was trying to drop off bags only. After waiting 1.5 hours, this line isn't moving at all, while the checking in line was moving. Tried telling the gentlemen in charge who worked there that the checked in line dropping off bagguage was not moving, he didn't really care, they made all kinds of excuses saying other people were waiting, so they were completely clueless as to what was going on. I have never experienced this ever and I fly massively each year. First and last time in Etihad. JFK to Abu Dhabi is a good 13 hour flight. NO SNACKS. SG/BA, or any other airline really has nice sandwishes, ramen, chocolate, cookies, chips. Etihad has NOTHING. Not that I snack but still with a 13 to 14 hour flight, airlines should have something to eat during long flights. Really. Etihad who brands and advertises brilliantly, was extremely disppointing to actually be on the flight."
Cons: "The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better"
Pros: "Seats comfortable especially when plane not too crowded of course!! Blankets large and warm."
Cons: "Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options"
Pros: "Flight from Abu Dhabi to kolkata"
Cons: "When I was checking in in Nairobi The lady was rude and unfriendly I have never experienced such behavior from any airline stuff"
Pros: "The flight was not full. . I had 3 seats to myself. So very comfortable and the crew had plenty of time to give individual attention . The flight was very punctual. Arrived 20.minutes early ."
Cons: "The food was a little cold ."
Pros: "The crew was friendly and accommodating while the flight was quick and carefree"
Cons: "Though it was a very short flight, refreshments were served. These were a kind gesture, but the effort was worth more than the items served. Next time, just drinks would be great!"
Pros: "Comfort in the plane and hospitality from the crew"
Cons: "Food served during dinner"
Pros: "Could not fault anything... great boarding. Service, food and flightsnothing...."
Cons: "Nothing..... the staff could not be more helpful if they tried"
Cons: "Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome"
Pros: "Crew On time"
Cons: "Very slow process for checking, only one person for business class and it took forver to finish"
Pros: "Good and crew were very goid"
Cons: "Seats were very hard and very cramped for such a long flight"
Pros: "Flight was empty so had enough room next to my window seat"
Cons: "The food was an express snack! For a 2.5 hour flight, I think it’s seriously a shame!"
Pros: "Crew is friendly"
Cons: "Everything else"
Pros: "Same food offered on both trips was a bit disappointing"
Pros: "A380 is a great plane to fly in, very roomy. Entertainment was good but could be improved by allowing access while plane is still on the ground. This is significant on these long haul flights as boarding commences about an hour before departure."
Cons: "Boarding was confusing. The gate showed as "open" sometime before boarding actually commenced which was confusing. The seats have a very strange headrest thing you can't move which I found a bit annoying. Otherwise seat was good."
Pros: "The flight was comfortable even though it was full. Punctual too."
Cons: "Not able to check in on line. Had to queue for 50 minutes at the check in desk. The passport control was almost as bad . I arrived at the airport 1 hour and 45 minutes before departure. By the time I had check in and pass through passport control and security it was just 20 minutes until flight departure time"
Pros: "Good flight, punctual. A330 seating layout is great. Please keep using these planes."
Pros: "great plane, comfort, crew"
Cons: "Food and entertainment"
Pros: "Aircraft, crew, comfort, ground staff."
Cons: "Food and entertainment are average. Movies are old."
Pros: "As above"
Pros: "Fast track"
Pros: "The entertainment is good but there could be a better selection."
Cons: "It took 2 hours to check in, literally was going to fall over but the time i got to the desk. There was a small child who screamed for about half of the journey."
Pros: "Nothing much really!"
Cons: "No entertainment options. Late departure & when we arrived early the local ground services company did not expect us & we were delayed at the gate for 30 minutes before disembarking!"
Pros: "I'd never flown Etihad before and had a 13 hour flight followed by a 5 hour flight with them so I went in with fingers crossed for a good experience. My flight from JFK to Abu Dhabi was on an A380 and it was a spectacular plane. The crew was amazing the entertainment selection was great, the bathrooms were clean - it was a great experience."
Cons: "I have no complaints other than it would have been nice to be able to go online and have a look at my seating & have the option to change my seat. Fortunately I didn't need to change my seat but it would be nice to have the option to at least look."
Cons: "Service was a bit average. Attendants bumping into you... no apologies"
Pros: "The crew was gracious and the dinner delicious."
Cons: "Cramped seating"
Pros: "Flight was on time, food was average ."
Cons: "Crew was bit rude"
Pros: "Same good entertainment. Flight left and landed on time. Breakfast was enjoyable but they had ran out of options so I didn’t get a choice, but still enjoyed what I got (banana bread)"
Cons: "I don’t recall there being an announcement to say that the flight was boarding, only the screen in the waiting area saying so."
Pros: "Food was great!!!"
Cons: "Crew not friendly!! Flight dropped cup and napkin never excused herself- smh"
Pros: "The crew were outstanding."
Cons: "They only had two choices of food: either vegetarian or chicken. The number of dishes were small as well. The “salad” was horrible."
Cons: "Flight delay with no reason for two hours which made me cancel another flight and wait for another five hours in transit and pay a huge amount of money to reschedule flight. Medicore plane on a long flight of seven hours from abu dhabi to kuala lampur. Cabin crew not helping. Bad toilets."
Cons: "Shambolic boarding process # Surly Cabin Crew + very slow meal/drink service# Very uncomfortable seats # Inedible food in Economy Class # In-Flight entertainment very limited # Lastly, disgusting state of hygiene in the Toilets! AVOID ETIHAD AT ALL COSTS!"
Pros: "Only inflight entertainment"
Cons: "No one told me or suggested me of asking for accomodation as I had stopover for over 15 hours. Staff made an excuse and blamed ticketing agent. Even Kayak.com did not suggest this. Had to spend couple of hundred dollar for accomodation . Not happy at all. First time experience with flight and booking agent is very unsatisfied. Thank you though"
Pros: "Great all round experience - good flight, nice plane, comfortable and well equiped with lovely staff."
Cons: "only one meal served on flight Manchester to Dubai, had to ask many times to get drinks."
Pros: "Staff were very friendly."
Cons: "Checked in online and booked seats that had extra legroom. When boarding the plane seats had been changed and we were separated. Not happy about it. Agree with other reviewers re Abu Dhabi, not the most pleasant experience in the connections hall. A bit all over the place!"
Pros: "Food was excellent! Crew was friendly Layover was short and the US immigration was completed during that time!"
Cons: "Check in procedures were very slow Could have a few more Asian and new movie collections On our return flight, the airline broke (completely ripped) the extending handle on my very sturdy, Samsonite suitcase! So, now I cannot drag the bag on it's wheels!"