Find Cheap Flights from Canada to Kuala Lumpur

When I came to the airport in Shenzhen I was told that my ticket was booked but not issued, called the number to US support and got the answer that they would issue the ticket immediately, it was in que?? 5 minutes later the lady at China eastern support told me you guys cancelled the ticket? This is 45 min before my flight was supposed to leave and you cancel my ticket without informing me? I bought a new ticket from China Eastern. What is wrong with you? How can a company fail this flat? //Mattias

Crews and stff were very helpful and accommodating.

Just the long distance and long flight, but until they can "beam us up" there is no getting around that.

flat beds, extensive menu and great service

Good service

Each flight there was cigarette smoke that would occasionally come through the ventilation as if some of the crew was smoking or someone in the bathroom was smoking, but I have not experienced this with other airlines.

Entertainment selection movies could be expanded.

I fly to South East Asia quote often and have tried a a few airlines. China Airlines has been the most consistent in all aspects. On time, ease of flying, on board entertainment. I will continue to look to use this Airline in the future.

The food could be better. Maybe offer an American choice?

the trip was good

8

People are nice...

Foods are not good

Their price

Delays, delays and more delays. Then cancellations after!!!

on time food

no movies

International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!

No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements).

I love the fact that the program that launches the flight were pretty new, but the fact is; everything run like a well oiled machine. From customer service to departure everything went smoothly. Since the flight was brand new not a lot of people knew about they're great deal. I bought a one way ticket to xiamen because I will be working a school teacher. I didn't realized til later on that it's possible for someone with a z visa to receive an extra 23kg check in baggage for free. I contacted the customer service who replied within a day and everything was fixed. Now, I've been travelling a good amount to China and US, so far the food that are good is xiamen airlines. It's healthy, not greasy, and my stomach didn't hurt.

For now ? Nothing. It's my first time riding this airline and I would definitely pick this than China southern or eastern airlines. I have been disappointed with them too many times.... food suck, cramped leg space, and an overabundance of delayed and cancelled flights. Need improvement: it would be nice if the flight attendant don't assume every Asian is Chinese. Over and over the flight attendants would suggest food options, snacks, and drinks in chinese. I understand this won't be the first nor would it be the last that someone would mistaken me as a native Chinese speaker. Overall, the whole experience was amazing!

Entertainment options were good

Food was mediocre and long waits for restroom

turbuance

I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall.

The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding.

The staff

Taking a bus to the plane.... very crowded

Good space, good food, good entertainment!

Good service

Each flight there was cigarette smoke that would occasionally come through the ventilation as if some of the crew was smoking or someone in the bathroom was smoking, but I have not experienced this with other airlines.

Excellent - Arrived half hour ahead.

* We were not able to check-in and change the seat on line in advance.

flat beds, extensive menu and great service

Flight attendants were rude, pull earphones right out of socket without a word. Terrible manners

Taking a bus to the plane.... very crowded

Nothing. Acted like it was their first week as an airline.

Priority service was not. Forgot to get wheelchair ordered, so we were late from lounge to gate. Priority not... last to be off at destination. No jetways either at Shanghai or LAX. Got bussed from what seemed 30 miles away. Meals were not as ordered. Bottom line-when you pay triple for business class service, you should get it!

Good service

Each flight there was cigarette smoke that would occasionally come through the ventilation as if some of the crew was smoking or someone in the bathroom was smoking, but I have not experienced this with other airlines.

Nothing. Acted like it was their first week as an airline.

Priority service was not. Forgot to get wheelchair ordered, so we were late from lounge to gate. Priority not... last to be off at destination. No jetways either at Shanghai or LAX. Got bussed from what seemed 30 miles away. Meals were not as ordered. Bottom line-when you pay triple for business class service, you should get it!

Flight attendants were rude, pull earphones right out of socket without a word. Terrible manners

Excellent - Arrived half hour ahead.

* We were not able to check-in and change the seat on line in advance.

60% full flight with empty seats New aricraft with better design

Landing time about 9pm local time

All of stewardesses helped me a lot with their happiness. I love the way they answered their customer.

I didn't like the chair because it was quite small and I couldn't sleep well during the flight.

People are nice...

Foods are not good

I fly to South East Asia quote often and have tried a a few airlines. China Airlines has been the most consistent in all aspects. On time, ease of flying, on board entertainment. I will continue to look to use this Airline in the future.

The food could be better. Maybe offer an American choice?

Excellent, friendly service on a terrific plane. More leg room than the average (American) airline for a long flight. Had to call Customer Service. They were as helpful as they could be.

There was no computer check-in even for people with no bags to check. Long wait on line to check-in. Probably could use more staff at airport. TSA wait that night was also very long. Not Xiamen's fault of course.

In-flight service were adequate. Not much offer for alcoholic beverages. Staff not much English speaking.

Xiamen is very bad for transit passenger. 3 immigration check points 3 security baggage checks Has to pick up boarding pass with long lines. Cannot reserve seat on line.

Overall Ok

They stole my laptop on board, and they cannot secure the thief even though we know who it was My bike bag was broken

GOOD Service, Great Priceing!!!

flat beds, extensive menu and great service

Boarding was fast

Flight is very out dated. Inside is Very dirty- Not cleaned well. Pockets had garbages and seats with food stains. Seat is uncomfortable. Compartment is small.

Flight attendants were rude, pull earphones right out of socket without a word. Terrible manners

Good service

Each flight there was cigarette smoke that would occasionally come through the ventilation as if some of the crew was smoking or someone in the bathroom was smoking, but I have not experienced this with other airlines.

All of stewardesses helped me a lot with their happiness. I love the way they answered their customer.

I didn't like the chair because it was quite small and I couldn't sleep well during the flight.

Food is good. I like cake and rice of China Airline. And I also was serviced well during the flight to San Francisco. The stewardess helped me a lot when I got trouble with my dizzy and more.

60% full flight with empty seats New aricraft with better design

Landing time about 9pm local time

Unsat. I asked for my flight to get changed it did not happen I had to by a whole new ticket. Waste of my time and money

Everything

more movie options!

Good service and very clean plane.

After having an enjoyable experience on the first Japan Air flight, the second flight from Narita to Manila was late to board & leave, the food was not nearly as appealing and the flight seats were noticeably less comfortable and less roomy than the first flight.

The staff

Very nice quality crew and consistent service. Very helpful at desk check-in. Compared to US airlines, is much prefer Japan Airlines!

The flight was late to board. The crew was polite but not overly friendly. I wish they had an earlier flight so we didn't have a 15 hr delay in Narita but I guess the itinerary is what it is.

Waiting hours is too long, There's a kid who kept on kicking my seat. The space from each seat is too close

Nothing. Acted like it was their first week as an airline.

Priority service was not. Forgot to get wheelchair ordered, so we were late from lounge to gate. Priority not... last to be off at destination. No jetways either at Shanghai or LAX. Got bussed from what seemed 30 miles away. Meals were not as ordered. Bottom line-when you pay triple for business class service, you should get it!

Good space, good food, good entertainment!

Taking a bus to the plane.... very crowded

In-flight service were adequate. Not much offer for alcoholic beverages. Staff not much English speaking.

Xiamen is very bad for transit passenger. 3 immigration check points 3 security baggage checks Has to pick up boarding pass with long lines. Cannot reserve seat on line.

Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic

Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly.

Their price

Delays, delays and more delays. Then cancellations after!!!

I love the fact that the program that launches the flight were pretty new, but the fact is; everything run like a well oiled machine. From customer service to departure everything went smoothly. Since the flight was brand new not a lot of people knew about they're great deal. I bought a one way ticket to xiamen because I will be working a school teacher. I didn't realized til later on that it's possible for someone with a z visa to receive an extra 23kg check in baggage for free. I contacted the customer service who replied within a day and everything was fixed. Now, I've been travelling a good amount to China and US, so far the food that are good is xiamen airlines. It's healthy, not greasy, and my stomach didn't hurt.

For now ? Nothing. It's my first time riding this airline and I would definitely pick this than China southern or eastern airlines. I have been disappointed with them too many times.... food suck, cramped leg space, and an overabundance of delayed and cancelled flights. Need improvement: it would be nice if the flight attendant don't assume every Asian is Chinese. Over and over the flight attendants would suggest food options, snacks, and drinks in chinese. I understand this won't be the first nor would it be the last that someone would mistaken me as a native Chinese speaker. Overall, the whole experience was amazing!

People are nice...

Foods are not good

Entertainment selection movies could be expanded.

Food seemed rehydrated

I fly to South East Asia quote often and have tried a a few airlines. China Airlines has been the most consistent in all aspects. On time, ease of flying, on board entertainment. I will continue to look to use this Airline in the future.

The food could be better. Maybe offer an American choice?

Very nice quality crew and consistent service. Very helpful at desk check-in. Compared to US airlines, is much prefer Japan Airlines!

The flight was late to board. The crew was polite but not overly friendly. I wish they had an earlier flight so we didn't have a 15 hr delay in Narita but I guess the itinerary is what it is.

Good service and very clean plane.

After having an enjoyable experience on the first Japan Air flight, the second flight from Narita to Manila was late to board & leave, the food was not nearly as appealing and the flight seats were noticeably less comfortable and less roomy than the first flight.

Everything was great!

The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great.