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Poor service after they realized they didn’t scan my boarding pass on the 1st leg of my flight

They messed up my checkin which resulted in me missing my connection

No comments.

Flight was cancelled on the departure day. We had to drive an extra 250 km to make it to another flight that was also cancelled. Finally booked on another flight that was also delayed 1h30...weather was fine on all flight. Every delay because of technical issues. Horrible experience.

Flight was delayed for 4 hours for crew unavailability. I had to switch on another flight

Overall the flight was fine and comfort was good. Poor handling damaged expensive checked luggage and there has been poor follow through since the baggage damage claim was filed over a week ago at this time.

flight cancelled for winter storm warning. I was unable to switch flights to a different city because I was on hold for 2.5 hours! I was able to fight for a refund. Nothing about dealing with Air Canada and Kayak was easy. The number that AC needed was at the bottom of the receipt not the booking reference number! I will avoid this combination in the future

Ground staff were aggressive in insistence that I must my gate check my carry-on bag which easily fit in their sizer. Others were not being forced to. I was called to the desk pre-flight to inspect my bag. Because I had a cheap ticket? Not sure. They let me off when they learned I had a cpap machine in it. In the end there was plenty of overhead space.

Way way too cramped

My luggage did not arrive and I’ve spent my whole vacation with no clothes, shoes or toiletries. Never fly Air Canada again Susanne Hayward

Flight departed late. Arrived later. Could not have coffee due to “turbulence” but there wasn’t any. Crazy people getting out of their seat during take-off, they changed the departure date without telling me. Pearson airport is a mess.

It was fine. Food was great.

Flight Was cancelled. Had to drive 250km to next airport. Other flight delayed 1h30. Weather was perfect. Air Canada is awful.

Missed the flight

As per my submission and other part of the flight, rushed and stressful transfer at Pearson airport. Baggage delayed.

Very rushed and stressful Transfer at Pearson. Baggage delayed, I have been advised is coming, but not sure when.

It was only a 1.5 hour flight on a small plane, so there was no entertainment or food, which is to be expected. They did serve drinks.

Crowded. Insufficient bathrooms for such a crowded and long flight. The food was horrible, both in content and preparation, and although I didn't try to choose other options, there didn't seem to be many. When I asked for water, the attendant said "sure," but it never arrived. When I asked for more, when water was served during dinner, she refused.

The section of the flight handled by Thai Airways was excellent. The crew was great, the food was good. But they lost our luggage

Worst experience ever. Flight delayed by 12 hours and none of the agents cared or were unapologetic. Offered a mere $20 coupon for 10 the flight delay.