|Top route||Montreal Pierre Elliott Trudeau Intl to Toronto Pearson Intl|
|Top airport||Toronto Pearson Intl|
Poor service after they realized they didn’t scan my boarding pass on the 1st leg of my flight
They messed up my checkin which resulted in me missing my connection
Flight was cancelled on the departure day. We had to drive an extra 250 km to make it to another flight that was also cancelled. Finally booked on another flight that was also delayed 1h30...weather was fine on all flight. Every delay because of technical issues. Horrible experience.
Flight was delayed for 4 hours for crew unavailability. I had to switch on another flight
Overall the flight was fine and comfort was good. Poor handling damaged expensive checked luggage and there has been poor follow through since the baggage damage claim was filed over a week ago at this time.
flight cancelled for winter storm warning. I was unable to switch flights to a different city because I was on hold for 2.5 hours! I was able to fight for a refund. Nothing about dealing with Air Canada and Kayak was easy. The number that AC needed was at the bottom of the receipt not the booking reference number! I will avoid this combination in the future
Ground staff were aggressive in insistence that I must my gate check my carry-on bag which easily fit in their sizer. Others were not being forced to. I was called to the desk pre-flight to inspect my bag. Because I had a cheap ticket? Not sure. They let me off when they learned I had a cpap machine in it. In the end there was plenty of overhead space.
Limited overhead space. This creates animosity among some passengers at times.
Air Canada every time!
The person that was incapable to help herself was not given proper service inconvenienving not only her but also those seating in the same raw as hers.
Way way too cramped
Boarding ok fast crew ok long way and difficult for a connecting flight into Frankfurt airport (get off from a plane and go to security check again for a connecting flight ?)
My luggage did not arrive and I’ve spent my whole vacation with no clothes, shoes or toiletries. Never fly Air Canada again Susanne Hayward
The receptionist was very helpful in getting me to the correct checkin. I went to air Canada but it should be Inited. The seating was a little uncomfortable because I have a back issue but next time I will just get a bigger seat. Otherwise flight was awesome, landing excellent.
The lead flight attendant on this flight was excellent.....engaged, positive and helpfull
My seat cushion wasn't very comfortable and the exit door was dripping water on us at the start and also at the end of the flight.
Flight departed late. Arrived later. Could not have coffee due to “turbulence” but there wasn’t any. Crazy people getting out of their seat during take-off, they changed the departure date without telling me. Pearson airport is a mess.
It was fine. Food was great.
Flight Was cancelled. Had to drive 250km to next airport. Other flight delayed 1h30. Weather was perfect. Air Canada is awful.
Missed the flight
As per my submission and other part of the flight, rushed and stressful transfer at Pearson airport. Baggage delayed.
Very rushed and stressful Transfer at Pearson. Baggage delayed, I have been advised is coming, but not sure when.
It was only a 1.5 hour flight on a small plane, so there was no entertainment or food, which is to be expected. They did serve drinks.
Crowded. Insufficient bathrooms for such a crowded and long flight. The food was horrible, both in content and preparation, and although I didn't try to choose other options, there didn't seem to be many. When I asked for water, the attendant said "sure," but it never arrived. When I asked for more, when water was served during dinner, she refused.
The section of the flight handled by Thai Airways was excellent. The crew was great, the food was good. But they lost our luggage
Travelled business class and it was great.
Worst experience ever. Flight delayed by 12 hours and none of the agents cared or were unapologetic. Offered a mere $20 coupon for 10 the flight delay.
On board Air Canada flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the Air Canada assistance team will most likely ask you to pay extra for checked luggage.
Air Canada offers direct flights to 117 cities in 52 different countries. Toronto, Montreal, and Vancouver are the most popular cities covered by Air Canada.
Air Canada concentrates most of its flight operations in Toronto.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Air Canada.
Air Canada is based in Toronto and plays a major role in transporting passengers across the United States-Canada border. Secondary hubs are also located in Calgary, Montreal and Vancouver. First offering transcontinental routes in 1938, scheduled services are now regularly run to Europe, South America, Asia, Oceania and Africa. Seasonal flights are offered to a number of Caribbean and Central American countries, such as the Bahamas, Cuba, Jamaica, Puerto Rico and the Dominican Republic.
Operating as aligned subsidiaries, Air Canada Express focuses on domestic flights to smaller regional cities and Air Canada Rogue is a low-cost alternative. Halifax, Ottawa and St. John’s are three of the Canadian destinations that the airline group targets.
It is a founding member of the Star Alliance, having joined together with United Airlines, Thai Airways, Lufthansa and Scandinavian Airlines back in 1997. Connecting flights and shared airport lounges across the Star Alliance group boost the value for customers of Air Canada. Additional codeshare agreements are in place with Cathay Pacific, Central Mountain Air, China Southern Airlines, Etihad Airways and Virgin Australia.
Recognized as the flag carrier airline of Canada, a red maple leaf is emblazoned on the tail of the fleet’s aircraft. Boeing and Airbus are the preferred manufactures of choice, with the A320 and 787 series some of the most popular models. A number of the planes are painted with the dark grey Star Alliance livery.
Passengers are given the choice of flying in either Economy, Premium Economy or Business Class when they fly with Air Canada. A host of alternative meal options are available to Premium Economy and Business Class passengers when flying in North America, such as reduced fat, gluten free, vegetarian, low lactose and Kosher.