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Pros: The flight attendants were very friendly and tried to make up for a very delayed flight with kindness and attention. They were the saving graces for that flight not being a total disaster.

Cons: The incoming flight was delayed which pushed our flight back. After we were done boarding, we sat on the tarmac for almost another full hour and weren't really told why the incoming flight was delayed in the first place. My IFE wasn't working so I couldn't even watch a movie or do anything while we were waiting.

Pros: Not to have to change plane between Prague and Toronto.

Cons: No entertainment on plane, so 9 hrs reading or looking into air. Employee did only what they has to do, had missing buttons on their uniforms, shoe which were not polished since they were new. Bathroom were running out of paper.

Poor service

Pros: No water in washroom No coffee , Coffee machine do not work Food is for purchase and the whole menu is not available except one item only crew are not friendly No head phones for entertainment I will NOT fly with Air Canada again unless I am forecd to do so

Pros: No in flight entertainment system. I hate those things. They take up room and lots of times you can't even turn off the screens. Streaming to personal devices is a much better solution.

Cons: Food for economy class 10 hour flight was: Dinner: a bowel of rice with a couple of shavings of meat, bread, and a brownie. Snack: pretlzes Breakfast: small loaf of bread with a tiny amount of meat filling. Absolutely eat before boarding this flight. All you will get are carbs. The foam on the seats was thin and not comfortable. This airline can be a bit cheaper than others but I don't think it's worth it.

Pros: No in flight entertainment system. I hate those things. They take up room and lots of times you can't even turn off the screens. Streaming to personal devices is a much better solution.

Cons: Absolutely no room in seats. My knees pressed the seat in front of me. Airlines should be required to prominently disclose seat pitch.