Great location, close to the night life and train station
Tokyo area was greate.
Just about everything was as expected. Only complaint was that room was too warm (March stay) we couldn't get the air conditioner to cool the room adequately and couldn't open the windows to cool it down to an acceptable level.
The stall was really helpful and was the only hotel that I stayed in Japan that provided soft pillows... This hotel was the most expense one that I stayed in Japan, around US$185,00 and for that price I was expecting a much better room. The bathroom was disgusting with visible mold all around probably because the exhaust fan wasn't efficient enough to keep the moist out of it.. The toilet bowl underneath the seat was all black mold... The shower walls is getting yellowish probably because no scrubbing it's been done.. I saw a single room keeper guy cleaning the whole building floor when I got there but he was cleaning alone at least 18 rooms in that floor as I noticed the rooms doors was all wide open and he was running between those rooms with vaccum and cleaning supplies and etc... The blocks/area around of this hotel have lots of "massage" business places and lots of guys hanging around the walkway corners to offer girls to do a "special" job if you interesting... Definitely not a family hotel to stay ! Few blocks away from the opposite side of the Shinjuku Train Station I stayed at Sun Route Hotel of Shinjuku that was much much better location in the area and a family hotel with quality and breakfast include for under US$120,00. Hope this review helps lots of visitors.
This hotel cannot be beat for location and value. There are nicer and/or cheaper hotels in Shinjuku but I will be staying at the prince from now on.
Location was good near Shinkuku station (one one the biggest) The hotel has a gymn and a pool but you have to pay 2,100.00 yens (US$ 26.00) / person / day. The staff speaks poor english. Check out at 11h00am so not good if you have a late flight (30% of the daily rate to stay to 03h00 pm).
- Cleanliness - Spacious Space - Amenities - Friendly Staff - Service - Shuttle to Shinjuku Station - A bit far from Shinjuku Station by walking - Underground (Metro) does not have full escalator (a bit difficult if carry lots of stuff)
Staff is extremely helpful with everything . I have requested to make a reservation at many famous restaurants and the concierge staff did a very professional job securing a seat for me . They have planned everything for me better than I have planned by myself .
the location is good,very clean hotel the shuttle bus services is very helpful No comlpains
Extremely polite and helpful staff. Quiet location, very close to Tokyo Metro station. Wifi was expensive and had to be renewed every 24hrs.
Second time to stay there. First time was given a free upgrade (to an Executive Room) as there were no single rooms available. This time no upgrade but the room was almost as good. The most spacious rooms I've had in my trips in Japan. Good views, good for business district and short walk to main station/shops. The area is a bit of a quieter and a bit of a breather from the crowds/bright lights of the area around the main station. The bathroom could do with being refitted to be more modern and contemporary.
The moment we arrived, we were greeted by a posh and luxurious hotel lobby. There's no doubt about it, the hotel is beautiful. The room is even more so. It is spacious, has very modern furnishing and a very unique window that is able to transform itself to look like a Japanese sliding door. The hotel shuttle to Shinjuku Station is most useful. It would be great if the hotel shuttle operates abit longer. It stops at about 9.50pm. Guests that spend late nights out would benefit if the shuttle could extend its operation hours till midnight. It would also be great if the hotel has transportation arrangemen for Tokyo Disney Resort like some Shinjuku hotels that I know.
the huge comfortable bedrooms, and the excellent staff.
huge 'n not cosy
it is strategically located, and its value for money is an added value. i enjoy the luxuriness of the hotel and its facilities.the staff is very helpful and courteous
i like the friendly and helpful staff staff. however on the nite of 30th we came back very late and accidentally left our two strollers outside the room. when we checked the next morning the staff at the concierge was not so pleased with our explanation and sort of sternly reminding us not to repeat the same event again. but overall it was a pleasurable experience there.
Breakfast options are good. The South wing room bathroom had a slight sewer odor at times.
Comfortable and convenient. Everything is fine.
The only good thing about Keio Plaza Hotel that they have a shuttle bus line direct to Disney Resort, but need reservation 1 month earlier before the date. The front desk for check-in and check-out really really really not friendly (especially to foreigner), no smile at all and very bad in english. Very old hotel, we've paid for the premier room (recently furbished they said) but still looks old, they're only put more lighting inside the room and LED TV. Better stay at International Brand Hotel.
Location The room and the hotel are not so modern
the proximity to shopping, restaurants and transport. Also liked the view from room - comfort of room - range of restaurants in hotel was great - service was friendly and prompt - felt very welcomed - especially as our knowledge of the language was limited - liked the ambience - international Cannot think of a thing we didn't like
Great location near the Shinjuku train station. Service was excellent (although perhaps average for Japan). Pillows not so comfortable - would have liked a selection of hard/soft (therefore the OK rating on comfort). Room A/C worked very well (I like to sleep in a cold room). Great view of Mt. Fuji and Tokyo government buildings. I prefer the Hyatt Regency Shinjuku when the cost is reasonable but this time it was considerably higher. Have stayed at Keio plaza about 5 times and at Hyatt about 20 times.
free internet, good in-room coffee maker. Close proximity to metro, restaurants, cafes, department stores and shops
Massive room for Tokyo standards with a lovely large washroom. Excellent staff service. Laundromat in first floor was appreciated as we were on a 6 week trip. No
Very cool room clean n enough space just the location not ideal Location walking to subway ok but station is at least one transfer from most destination
The location is not that really that convenient except if you take the airport limousine to the airport, otherwisem, it is a long walk from the hotel to the station, especially when you have to toll the luggage.
the airport bus stops at the door step the rudeness of the staff
Good location for shopping at Shinjuku Room price did not include breakfast
very hard bed
Good location, fair price, good staff Very small room
This hotel location is very good - really near the Shinjuku Station, one of the biggest point of communications in Tokyo. Between Shinjuku Station and Shinjuku Washington Hotel is a tunnel Internet wasn't by wi-fi. It's only with cabel
I like that the location it is excellent and its to easy to registration and ubication I will like that the hotel have red wii fii because de internet acces is poor, and the check in time i think that it is too late al 2 00 pm
know location and ease of movement around Shinjuku My room was just off the elevators. And the door jams showed lots of light on the sides and the bottom of the door. Used towels on the bottom to eliminate some but not all....
The room was clean, hotel location was perfect, quiet area at 10 min from crowded Shinjuku, good value for money Room was small but that is the case for most of the hotels in Japan
The room was clean and was made up neatly every day. Staff at hotel desk was courteous and helped out with getting to the airport via shuttle, arranging to store our luggages the days we were in Kyoto and coming up to show us how to use the japanese telly! Very enjoyable stay. The foyer allows smoking which can be stuffy if you have to wait there otherwise nothing else was bad.
very nice and efficient staff, great location (quiet at night, with a subway stop right in front and a 10 min walk from food and entertainment places of Shinjuku)
The staff were very helpful. No complaints whatsoever
The breakfast buffet. Nothing to dislike.
The hotel was very clean and the location was very good for someone who is interested in seeing the middle class Japanese lifestyle. The breakfast menu could be more international, it's too Japanese. The complimentary bottled water should be replaced every day.
The location in Shinjuku is excellent you can walk to the Shinjuku station or get a 5 min cab ride. Tokyo is an incredible city but the areas are quite spread out so you need access to the JR or subway so that you can get around quickly. like most Tokyo hotels at this price the rooms are pretty small
Good central location, right in the middle of Shinjuku, easy to find and to reach by public transport. Very clean. Helpful staff. Small room, big bathroom (the bathroom is as big as the room itself!!)
Room was small just like any other hotels in Tokyo / Japan but the bathroom was surprisingly spacious with a separate bath area and bathtub. The hotel is clean and new and staff spoke reasonable amount of english. There is a computer for guests to access internet in the lobby which is great. The bedroom has barely enough space for us to walk, let alone our luggages. The double bed was too small for the 2 of us (mind you, we are just 2 average sized asian). The location is a distance away from Shinjuku station (15mins walk). We had to drag our luggages across the busy streets to arrive at the hotel after alighting at Shinjuku station in the airport limousine bus which we had to repeat when we head back. This is the biggest problem we had of the hotel.
all the staff were relly helpful and friendly check- in too late
Fine location on Shinjuku area, friendly and english-speaking staff, free lan-cable internet and nice breakfast (japanese and western style)
Impressed by not only being allowed to be ecologically minded but being recompensed. If you choose not to have your room serviced you got back 500¥ per day up to 2days permitted. Other hotels could learn from this
Location is very good (if not accompanied by young children or teenagers).new furniture, excellent room amenities, every thing you need is there. Very clean. Toilet is brilliant (shataf and bidet). I would rate it as excellent 3 stars hotel according to European standers Very small rooms 17 sqs meters. Good for young couple with 2 small bags! Poor breakfast
Nice location but that's about it Never seen Japanese worker has no smile and unwilling to cooperate
Easy access to the essential street buzz of Shinjuku Breakfast isn't too good. Better eat your breakfast outside.
The location, very close to the Shjinjuku Station. The room was quite small. The only window in the room was fixed with no possibility to open it (the personnel justified it saying that it was due to security reason). Due to this, it was very uncomfortable to stay in the room after a shower for the limited space available and condensed steam on the window, meaning... shower only in the morning and then go. Wi-fi network available only in the lobby and always very very slow.
Subway station was within three blocks from hotel. Hotel was in a quiet location. Bathroom was old and dingy.
excellent access to public transportation no closets to put away luggages
Excellent bathroom with huge bubble bath and amenities; good bed
This hotel is in a great location and was so easy to find! The directions on the website are exactly right (although you have to check for the Subway). We walked to the Government buildings and Shinjuku station with 2 young kids, so it would be really easy for others to do it. (The hotel is a great place to stay if you want to visit Shinjuku / Harajuku / Yoyogi / Shibuya areas.) The bathroom was huge (like the size of the room) and there were free refreshments in the "lobby". The staff were also very helpful!! There is a store 2 minutes away too! Our room was not exactly clean. We wanted to put the beds together but when we tried we had to move it back as it has obviously not been cleaned for a while. Someone else described the hotel as sketchy, and I think that sounds about right. It probably wouldn't have mattered if we were 20-something travellers, but with a family, we spent as little time as possible actually in the hotel room. (PS My husband got a peak of another room and said it looked better than ours, so it could be a little hit and miss.)
The fact that we were allow to put an extra bed in the room, we were a group of 3 and none of us wanted a room alone beds were on the hard side
We had been given the Japanese Room which is quite spacious for 3 people in a room. That was an experience to remember. The lift was small. Only enough to fit 3 people with 3 luggages. Also, the room had a weird smell. But we got used to the smell after awhile.
The bed is so comfort.
Excellent location and very friendly staff. Made my first trip to Japan a pleasure. I suppose I was lucky to get a cheap rate for a double room online.
locationwise, it requires at most 10 mins walk to a few train stations. Room is small, quiet, clean and cozy. It provides almost everything u need during travel. Suitable for one traveller or two to stay. U can easily find restaurants and provision stores within 200 meters. Nothing. I find everything is perfect.
Being my first stay in Tokyo I was nervous about what my money actually bought and about communication because I speak no Japanese. But I can say I have stayed in far worse hotels for far more in Canada and America. It was extremely clean but I expected that from Japan. The staff was very polite and helpful. They were not amazing at English but they answered all my questions and really helped this first timer. I would recommend this place if you plan on partying in shinjuku or doing business there, thou I prefer the former. Nothing
This hotel is nothing fancy, but a reasonably-priced place to spend the night. Definitely more of a business traveler hotel than a romantic getaway, with small but clean and functional rooms. The room included a couch, mini-fridge, desk with a television on it, and a pants-pressing machine. Yukata and toiletries were provided. We had a decent view from the window and the room was quiet. The hotel isn't super-close to the JR or Tokyo Metro, which meant a little bit of a walk with our suitcases from public transit.
Very conveniently located right at a subway stop and very close to Shinjinku and the Golden Gai. Hotel was very nice and the staff was friendly. There is a good breakfast buffet that was not very expensive and very convenient. We decided to add a night on our way back after being in kyoto for a few days and decided to stay here. Be ready for small rooms, but I think this is normal for in the city. We really liked the hotel.
The hotel is clean,safe and convenient. There is no Wi Fi for Internet.
Great spacious room well located with a modern touch (new furnitures)
My experience here was excellent. The staff was awesome, friendly, efficient, professional in every way. The rooms were quite clean. Mine might have been a tad small for a couple, but for just myself it was fine. It is located about 15 steps away from exit B@ of Higashi Shinjuku station on the F line of Tokyo train system. The price is fair and I would highly recommend it and will stay again myself when I return to Tokyo. The F line is a minor hassle compared to other lines of the train system, but this is a very minor inconvenience that only came in to plahy once or twice in my week in Tokyo.
The room was cozily small. Enjoyed the value of the price as well as the helpful staff.
Very near to subway station. Very clean too
it's a fairly new hotel with modern facilities, clean, comfy and the staffs speak english. although the room is not that big but enough for 2 with moderate suitcases. the location is strategic with 2 lines of subway stations very nearby, a lot of 24/7 mini-market - even 1 supa - and 24/7 McD, gyudon and other eateries at the neighborhood. and the hotel has coin-laundry which really handy. just a few suggestions: 1. for a long stay they could offer a lower rate. 2. provide a detailed city map. 3. perhaps they can add more coin-laundry machines.
The room size is of the right size, which give luxury feeling. It is not really small as describe by others. We cannot control or off the bright light in the room at bedtime, which causes discomfort.
Best in Class Service, ambience, Decor, Views and Iconic reputations. $40 hamburger in the lounge upstairs. It was delicsious, but wow
Great views from room, lots of space in the Park Deluxe room, very good service. The New York Bar on the 52nd has the best view and great jazz nights our rate did not include breakfast..
A nice hotel living up to luxury billing Having to pay to use leisure facilities and cost of restaurants is too high
Good location in Shinjuku within walking distance of major shops, restaurants and public transportation. Hotel looks new and has nice lobby, breakfast area, and rooftop lounge. Bed was very comfy. Room is tiny but not a complete surprise in Tokyo. However, there were several small things that could have been done to make the space more useful such as more clothes hangers, a shelf over clothing rod, and towel hooks in the bath to name a few.
Price was slightly below the competition, but in retrospect, I would've gladly paid more for a much better stay. Close to 7-11 and some fun areas in Shinjuky. I've traveled to Tokyo for 3 straight years. This hotel is the worst by far. Even though it's advertised as a 4-star hotel, it is NOT a 4-star hotel. Here's what I think: Very small room, even for Tokyo standard. There were a few groups of rowdy tourists, and I can tell that the concierge was exhausted by them, and was not very friendly when she was helping me out. Even though it's in Shinjuku, location is not that good. It's right next to a bunch of love hotels and far from the main Shinjuku station. Overall, a big disappointment for me.
Very convenient to metro and in a good area. Hotel is clean and staff is friendly. Room is tiny. Didn't know this going in and booked for myself and a friend. Two beds wasn't an option and the room was really uncomfortable for two people. Bathroom is also tiny and there's no space for luggage. If I had known about room size in advance I would have booked elsewhere
Close to train stations and within walking distance of popular area in Shinjuku. Looks modern. Comfy bed and pillow. Got the smoking room, provided febreze-like spray but didn't help. The bathroom smelled gross, like wet old clothes. Inside of toilet was not cleaned. Weird brown marks, with pubic hair, on the bathroom door. Shower curtains had a nasty smell that the spray couldn't remove. Room is small, even for one person with a carry-on sized luggage, but that's expected in Tokyo.
Hot shower with excellent water pressure. Firm, comfortable bed and pillows. Complimentary bottled water, daily. Wall mounted pump shampoo, conditioner and body washes. Great free Wi-Fi. Clean Convenient Laundry Facilities Close to the subway Narrow Shower, always bumping into curtain. No closet or dresser. Very tight quarters. A lot of ambulances in the area (a bit noisy)
Friendly Staff Great Service Great Location Great View from Room
Hundred Stay was a great value, with the weekly rate plan & offering rooms with a kitchenette. The location was very good for either business or tourist travelers -it's close to transport, shops & lots of restaurants. We had a great experience, the staff were very helpful & room very comfortable - I would definitely stay there again. They also have a great book/dvd library and plenty of English language brochures for tourists, plus guides for the room features, like how to use the tv, the temperature controls, etc. very useful! The carpets were badly stained in the room & hallways, which was unfortunate, but a very minor issue. Also the bathtub/shower was very slippery, so might be problematic for a guest with disabilities.
Room was clean and comfortable. Bed was plenty big (I'm 6'2"). Price couldn't be beat. About a 15 minute walk from Shinjuku station (take exit near new BusTa). As with most rooms in Japan, it was small. Not even enough floor space to open my suitcase. That was to be expected.
Everything seemed very clean and new and I wonder if this is part of the wave of hotels going in as part of the build-up to the olympics. I had a compact, efficient, comfortable room with all the amenities I could want, a short walk from Shinjuku and several subway stations. The staff were very attentive and responsive. I was on the 11th floor with a good view of the Shinjuku skyline. The walk through Kabukicho was a bit of a hassle at night, though nothing to worry about much -- just ignore hawkers and/or say "no" consistently and firmly. There are many, many normal people milling around as well, so it's just a matter of sticking to your guns. Being in conversation with a friend helped a lot too.