Best hotels in Minato (Tokyo)
Occupying the top nine floors of the 53-story Midtown Tower in the Roppongi District, the capital’s entertainment and design-related business hub, The Ritz-Carlton, Tokyo features 245 elegantly appointed guest rooms, a soothing spa and fine dining, all exuding exceptional experiences with artistry and personalized attention for guests.
Overall 9.1 Excellent
Based on 3,011 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Great location (Mitano ku), Staff was extremely helpful to get us around and find a hospital quickly(English speaking) to get my daughter treated. Loved the breakfast at Ritz and the view from the room (Million $). Hospitality at best, thank you Ritz Carlton.
Excellent
10.0
Pros: Every aspect of the staff was the best in the business
Excellent
9.6
Pros: Very big room with fantastic view of Tokyo Tower. Metro is underground which is convenient to Ginza and Shinjiko. A preimium Shopping mall is just beside. Shuttle bus is direct from Narita Airport.
Excellent
10.0
Pros: This hotel is located in the tallest building in Tokyo and it offers incredible views of the city! The rooms are breathtaking and I have never experienced such incredible, all encompassing service. The concierge offered us the best sightseeing advice and we had one of the most memorable dinners in their Japanese Michelin Starred Restaurant. Oh and there's a fantastic 24hr Grocery Store located in the super posh MidTown Shopping Center adjacent to the hotel. I have to also say that compared to other Ritz-Carlton Hotels I have stayed at around the world... this is by far the best of their Hotels properties!
Excellent
9.6
Pros: Everything is absolutely top of the range
Excellent
10.0
Pros: One of the best hotels that I’ve been in my life! Everything is really well done!
Excellent
8.2
Excellent
10.0
Pros: Warm, smiling staff, comfortable and elegant. Tasty food
Excellent
10.0
Pros: The welcoming was amazing and the staff were very friendly and helpful during the entire stay! Also the size and quality of the room!
Excellent
10.0
Pros: Ritz-Carlton always Bravo!
Excellent
9.6
Pros: Breathtaking view from the room + Excellent service from the staff.
Excellent
10.0
Pros: Breakfast buffet was excellent. Concierge service was exceptional and offered many options for family excursions. Their restaurant recommendations were perfect. Front desk personnel and even valet services were outstanding! True Ritz quality displayed here in Tokyo!
Details
Reviews
Overall 9.1 Excellent
Based on 3,011 reviews
Location
9.1
Room
8.7
Bar
8.6
Vibe
8.6
Wellness
8.5
Service
8.5
Food
8.5
Pool
8.4
Comfort
8.0
Amenities
8.0
Breakfast
7.5
Value
4.0
Location
9.2
Service
8.8
Food
8.6
Room
8.4
Vibe
8.1
Comfort
7.9
Breakfast
7.4
Location
9.3
Food
8.7
Service
8.6
Room
8.5
Comfort
8.2
Vibe
8.2
Breakfast
7.9
Location
9.4
Food
8.7
Service
8.7
Room
8.4
Comfort
8.3
Breakfast
7.5
Location
8.9
Service
8.4
10.0 Excellent
Pros: Great location (Mitano ku), Staff was extremely helpful to get us around and find a hospital quickly(English speaking) to get my daughter treated. Loved the breakfast at Ritz and the view from the room (Million $). Hospitality at best, thank you Ritz Carlton.
Cons: None
10.0 Excellent
Pros: Every aspect of the staff was the best in the business
Cons:
9.6 Excellent
Pros: Very big room with fantastic view of Tokyo Tower. Metro is underground which is convenient to Ginza and Shinjiko. A preimium Shopping mall is just beside. Shuttle bus is direct from Narita Airport.
Cons: Quilt is a bit thicker.
10.0 Excellent
Pros: This hotel is located in the tallest building in Tokyo and it offers incredible views of the city! The rooms are breathtaking and I have never experienced such incredible, all encompassing service. The concierge offered us the best sightseeing advice and we had one of the most memorable dinners in their Japanese Michelin Starred Restaurant. Oh and there's a fantastic 24hr Grocery Store located in the super posh MidTown Shopping Center adjacent to the hotel. I have to also say that compared to other Ritz-Carlton Hotels I have stayed at around the world... this is by far the best of their Hotels properties!
Cons: What I didn't like was that we had to leave so soon...
9.6 Excellent
Pros: Everything is absolutely top of the range
Cons:
10.0 Excellent
Pros: One of the best hotels that I’ve been in my life! Everything is really well done!
Cons:
8.2 Excellent
Pros:
Cons: i had booked a non-smoking suite. the room had clearly been smoked in - an air purifier was by the bed when i got to the room. not cool at all. the fact that there are still smoking rooms that can be 'changed' into non-smoking? plus, had an issue with business card request. hotel itself is beautiful but dealing with unexpected issues not very good-especially for the price.
10.0 Excellent
Pros: Warm, smiling staff, comfortable and elegant. Tasty food
Cons: Nothing at all
10.0 Excellent
Pros: The welcoming was amazing and the staff were very friendly and helpful during the entire stay! Also the size and quality of the room!
Cons: There was no iron in the room, however once I asked the staff got me one
10.0 Excellent
Pros: Ritz-Carlton always Bravo!
Cons:
9.6 Excellent
Pros: Breathtaking view from the room + Excellent service from the staff.
Cons: If anything room features (e.g. bathroom tech) could have been improved. Nothing major though.
10.0 Excellent
Pros: Breakfast buffet was excellent. Concierge service was exceptional and offered many options for family excursions. Their restaurant recommendations were perfect. Front desk personnel and even valet services were outstanding! True Ritz quality displayed here in Tokyo!
Cons:
Occupying the top nine floors of the 53-story Midtown Tower in the Roppongi District, the capital’s entertainment and design-related business hub, The Ritz-Carlton, Tokyo features 245 elegantly appointed guest rooms, a soothing spa and fine dining, all exuding exceptional experiences with artistry and personalized attention for guests.
Andaz Tokyo offers 164 guestrooms all with stunning views of Tokyo. 3 Andaz Studio event spaces are located on the tower's two top floors. The rooftop bar with open-air seating and event space with an outdoor terrace and show kitchen on the topmost floor are firsts for a Tokyo luxury hotel. Our signature restaurant, Andaz Tavern, overlooking the Imperial Palace serves refined European provincial cuisine, prepared with seasonal indigenous Japanese ingredients.
Overall 9.1 Excellent
Based on 1,841 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.3
Excellent
10.0
Pros: Everything was perfect from the rooms very well designed and spacious to the rooftop bar, gym, spa ....
Excellent
9.2
Pros: The staff were incredibly pleasant . Enjoy a drink at the bar with a lovely view and pianist playing . The gym was amazing
Excellent
9.2
Pros: Good quality of breakfast. I particularly like bathroom design. Round shape of bathtub is very interesting and comfortable. Good idea!
Excellent
10.0
Pros: The view is perfect !!
Excellent
9.6
Pros: The location was paramount - central to excellent shopping areas as well as not far from a major subway stop at Toranomon Hills, which made it easy to get to fun areas like Roppongi and Shinjuku. The hotel is modern but still has very traditional Japanese accents, which gave it authentic energy. The staff is friendly and knowledgable and the concierge provided helpful recommendations for dinner and activities. The bed is firm but comfortable and the Tower View is a MUST, worth the additional cost. The bathroom is spacious and well designed and the robes were the best! Also, the daily refills of complimentary wasabi crackers were a nice touch. We did breakfast in the morning at the hotel and it was delicious! If you have time, be sure to check out the pool and the spa on the lower floor.
Excellent
9.2
Pros: Inside atmosphere
Good
7.5
Pros: Service, cleanliness n efficiency of staff with least waiting time checking in n out
Excellent
10.0
Pros: The services of their staffs provided to customers. Friendly and promptly!
Excellent
9.6
Pros: Everything!
Details
Reviews
Overall 9.1 Excellent
Based on 1,841 reviews
Cleanliness
9.3
Room
9.2
Bar
9.1
Vibe
9.0
Pool
8.9
Wellness
8.9
Food
8.7
Amenities
8.6
Value
8.3
Service
8.2
Location
8.2
Breakfast
8.1
Cleanliness
9.5
Vibe
9.0
Amenities
8.9
Service
8.8
Value
8.7
Room
8.7
Location
8.4
Breakfast
7.7
Room
9.3
Vibe
8.9
Amenities
8.8
Service
8.4
Value
8.2
Location
8.1
Vibe
8.8
Room
8.6
Location
8.4
Service
8.2
Amenities
7.9
Comfort
7.8
Room
9.0
6.3 Good
Pros:
Cons: Every moments was quite good before last moment at the hotel . When i leave the hotel.. there was two bellboys however no one even try help me to put my big carriers into taxi. All they did was just standing by me and watched it.
10.0 Excellent
Pros: Everything was perfect from the rooms very well designed and spacious to the rooftop bar, gym, spa ....
Cons:
9.2 Excellent
Pros: The staff were incredibly pleasant . Enjoy a drink at the bar with a lovely view and pianist playing . The gym was amazing
Cons: The construction so don't pick park view
9.2 Excellent
Pros: Good quality of breakfast. I particularly like bathroom design. Round shape of bathtub is very interesting and comfortable. Good idea!
Cons:
10.0 Excellent
Pros: The view is perfect !!
Cons:
9.6 Excellent
Pros: The location was paramount - central to excellent shopping areas as well as not far from a major subway stop at Toranomon Hills, which made it easy to get to fun areas like Roppongi and Shinjuku. The hotel is modern but still has very traditional Japanese accents, which gave it authentic energy. The staff is friendly and knowledgable and the concierge provided helpful recommendations for dinner and activities. The bed is firm but comfortable and the Tower View is a MUST, worth the additional cost. The bathroom is spacious and well designed and the robes were the best! Also, the daily refills of complimentary wasabi crackers were a nice touch. We did breakfast in the morning at the hotel and it was delicious! If you have time, be sure to check out the pool and the spa on the lower floor.
Cons: Honestly, it was one of the best hotel experiences I've had internationally. I did not try the restaurant, and sometimes the elevators took a while to arrive (since you have to change to get to hotel guest elevators), but overall it was a seamless stay.
9.2 Excellent
Pros: Inside atmosphere
Cons:
7.5 Good
Pros: Service, cleanliness n efficiency of staff with least waiting time checking in n out
Cons: Food at coffeeshop could’ve been better
10.0 Excellent
Pros: The services of their staffs provided to customers. Friendly and promptly!
Cons: Nothing
9.6 Excellent
Pros: Everything!
Cons: I thought breakfast was good but a little steep in price but after all the views are breathtaking and you are on 51st floor of a 5 star hotel worth every penny !
Andaz Tokyo offers 164 guestrooms all with stunning views of Tokyo. 3 Andaz Studio event spaces are located on the tower's two top floors. The rooftop bar with open-air seating and event space with an outdoor terrace and show kitchen on the topmost floor are firsts for a Tokyo luxury hotel. Our signature restaurant, Andaz Tavern, overlooking the Imperial Palace serves refined European provincial cuisine, prepared with seasonal indigenous Japanese ingredients.
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. Located 37 floors above the Tokyo Shiodome area, Conrad Tokyo guests can enjoy panoramic views of picturesque Hamarikyu Gardens, a former feudal lord's residence, and the impressive Tokyo Bay skyline. This Tokyo hotel provides a convenient base for exploring the city located just 5 minutes walk from the famous Ginza Shopping Street. This Tokyo hotel’s 290 guestrooms and suites combine contemporary luxury and technology with an atmosphere rich in the soothing and serene traditions of Japan. Conrad Tokyo's design draws its inspiration from two distinct features of the Japanese cultural landscape: Sumie, majestic black and white paintings, and mon, the entranceways to dwellings or shrines. Japan's vibrancy, drama and theatrical dining are all embodied in the Conrad Tokyo's 3 signature restaurants, where diners can indulge in a selection of the finest Japanese, Chinese and contemporary French fare. Sample tantalizing Chinese cuisine with an innovative twist at the Michelin-starred China Blue restaurant or enjoy the culinary experience of the Michelin-starred 'Gordon Ramsay at Conrad Tokyo' restaurant, popular with guests and locals alike. This luxury Tokyo hotel is conveniently connected to the city's major airports and lies within walking distance of the Ginza District, famed for its upmarket department stores, boutiques and restaurants. Enjoy easy access to Tokyo's major business areas, including the financial district or visit the many nearby Tokyo tourist attractions such as Tsukiji Fish Market and Hamarikyu Gardens. With exhilarating panoramic views, exclusive scented amenities, and some of Tokyo's most spacious rooms, guests enjoy a truly luxurious experience when they choose Conrad Tokyo.
Overall 9.0 Excellent
Based on 2,840 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: Location in superb district of the town, amazing view, lobby bar - the best of All
Excellent
9.7
Pros: The up grade of our two rooms into 1 two bedroom suite is unforgettable!
Excellent
9.7
Pros: The hotel was an oasis in the city. The staff were excellent, and it was one of my best experiences in new place.
Excellent
9.6
Pros: Wonderful spot, need to understand a bit how to best walk to it and around it, but that is just about reading all signs. Beautiful hotel, wonderful rooms, service is fantastic. Very good breakfast selection. Would come here again and again
Excellent
9.2
Pros: Great atmosphere, very convenient stay
Excellent
10.0
Pros: Everything
Good
7.9
Pros: Great artistic flair x
Excellent
9.2
Pros: Amazing hotel on the top floors of a high rise. A destination for those visiting Tokyo even if you’re not stay at the hotel. Room and service staff exceeded every expectation. Staff spoke enough English to be able to assist with navigation sight seeing and dining. Location puts you right on a main train station and within walking distance of shopping and many diverse districts of the Tokyo area. Our rate included breakfast which I would highly recommended. Definitely one of the best we’ve had during our years of travel. The diverse selection of food and again, the service made it outstanding. Our teenage son was in food heaven.
Excellent
8.8
Pros: Very good facilities and generally very helpful staff.
Excellent
10.0
Pros: Highly recommended
Excellent
8.3
Pros: Room was stunning - view amazing. Spa and fitness room, Japanese restaurant was great.
Excellent
9.2
Pros: The bayside view is great, that’s what you pay for.
Details
Reviews
Overall 9.0 Excellent
Based on 2,840 reviews
Pool
9.7
Wellness
9.5
Room
9.0
Comfort
8.8
Vibe
8.8
Location
8.7
Service
8.3
Amenities
8.1
Food
7.8
Breakfast
7.3
WiFi
3.8
Room
9.1
Comfort
9.0
Location
8.9
Vibe
8.6
Service
8.6
Cleanliness
8.5
Food
7.3
Breakfast
6.7
Room
9.0
Comfort
8.7
Location
8.6
Cleanliness
8.5
Service
8.3
Breakfast
7.5
Comfort
9.0
Room
9.0
Vibe
8.7
Service
8.6
Location
8.6
Breakfast
7.7
Location
9.0
Comfort
8.8
Room
8.7
Service
8.5
9.6 Excellent
Pros: Location in superb district of the town, amazing view, lobby bar - the best of All
Cons: nothing
9.7 Excellent
Pros: The up grade of our two rooms into 1 two bedroom suite is unforgettable!
Cons: Nothing
9.7 Excellent
Pros: The hotel was an oasis in the city. The staff were excellent, and it was one of my best experiences in new place.
Cons: The hotel starts on the 28th floor, so it feels detached from the surroundings.
9.6 Excellent
Pros: Wonderful spot, need to understand a bit how to best walk to it and around it, but that is just about reading all signs. Beautiful hotel, wonderful rooms, service is fantastic. Very good breakfast selection. Would come here again and again
Cons:
9.2 Excellent
Pros: Great atmosphere, very convenient stay
Cons: Nothing
10.0 Excellent
Pros: Everything
Cons: Everything is excellent
7.9 Good
Pros: Great artistic flair x
Cons: The concierge desk was very bad . Emails sent days before arrival.. still not replied to . It was a struggle to get concierge to assist with any requests x
9.2 Excellent
Pros: Amazing hotel on the top floors of a high rise. A destination for those visiting Tokyo even if you’re not stay at the hotel. Room and service staff exceeded every expectation. Staff spoke enough English to be able to assist with navigation sight seeing and dining. Location puts you right on a main train station and within walking distance of shopping and many diverse districts of the Tokyo area. Our rate included breakfast which I would highly recommended. Definitely one of the best we’ve had during our years of travel. The diverse selection of food and again, the service made it outstanding. Our teenage son was in food heaven.
Cons: The only negatives were minor - the rooms lacked any USB ports or enough plugs to charge everyone’s electronics but I’m sure if we had asked someone would have immediately come up with a solution (service was impeccable). The only other thing to note is that the restaurants run about $150pp for dinner (food only).
8.8 Excellent
Pros: Very good facilities and generally very helpful staff.
Cons: Food options were very expensive, and not at all to our liking, particularly the lack of simple breakfast options and the extraordinary cost of a cup of coffee!
10.0 Excellent
Pros: Highly recommended
Cons:
8.3 Excellent
Pros: Room was stunning - view amazing. Spa and fitness room, Japanese restaurant was great.
Cons: Bar, service slow and expensive.
9.2 Excellent
Pros: The bayside view is great, that’s what you pay for.
Cons: A bit difficult to access from street level.
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. Located 37 floors above the Tokyo Shiodome area, Conrad Tokyo guests can enjoy panoramic views of picturesque Hamarikyu Gardens, a former feudal lord's residence, and the impressive Tokyo Bay skyline. This Tokyo hotel provides a convenient base for exploring the city located just 5 minutes walk from the famous Ginza Shopping Street. This Tokyo hotel’s 290 guestrooms and suites combine contemporary luxury and technology with an atmosphere rich in the soothing and serene traditions of Japan. Conrad Tokyo's design draws its inspiration from two distinct features of the Japanese cultural landscape: Sumie, majestic black and white paintings, and mon, the entranceways to dwellings or shrines. Japan's vibrancy, drama and theatrical dining are all embodied in the Conrad Tokyo's 3 signature restaurants, where diners can indulge in a selection of the finest Japanese, Chinese and contemporary French fare. Sample tantalizing Chinese cuisine with an innovative twist at the Michelin-starred China Blue restaurant or enjoy the culinary experience of the Michelin-starred 'Gordon Ramsay at Conrad Tokyo' restaurant, popular with guests and locals alike. This luxury Tokyo hotel is conveniently connected to the city's major airports and lies within walking distance of the Ginza District, famed for its upmarket department stores, boutiques and restaurants. Enjoy easy access to Tokyo's major business areas, including the financial district or visit the many nearby Tokyo tourist attractions such as Tsukiji Fish Market and Hamarikyu Gardens. With exhilarating panoramic views, exclusive scented amenities, and some of Tokyo's most spacious rooms, guests enjoy a truly luxurious experience when they choose Conrad Tokyo.
Centrally located in Tokyo, Park Hotel Tokyo is within a 15-minute walk of Ginza Six and Ginza Graphic Gallery. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 6,182 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Amazing city view & CustomerCare
Excellent
9.6
Pros: Loved the Art aspect of the hotel so much I brought a piece home with me. They organised Airport transfer for us, everything was efficient and friendly. Great view from our corner suite.
Good
6.0
Pros: The location was fantastic and the staff was extremely friendly.
Excellent
10.0
Pros: Great little hotel in a quieter part of town with easy access to transportation and food. Beautiful views...the hotel lobby is on the 25th floor and the rooms are all above. Staff is very helpful. In room bath products are very nice and in room coffee is really good! We were on the 30th floor during the typhoon, and though the building swayed and creaked all night, we felt perfectly safe.
Excellent
9.2
Pros: The location was impressive. I like that it starts at the 25th floor for awesome views
Excellent
8.8
Pros: Great staff, good location for getting around city
Excellent
9.2
Pros: Nice view, near metro
Good
7.0
Pros: Comfortable bed, sumptuous breakfast and good location
Excellent
10.0
Pros: The staff here was unbelievably professional and helpful. They went of their way to make my stay enjoyable. The artist room had an incredible view, and the mural adorning the walls really brightened up the room.
Okay
4.0
Pros: Room with huge bed and no floor space, air conditioning recirculating smoke. We were in a no smoking room.
Good
7.1
Pros: I like the hotel in general areas, but the rooms were tiny considering our nightly rates. The second time we stayed, we had a slightly bigger room which made all the difference and we were much ahppier
Good
7.5
Pros: Food was good
Details
Reviews
Overall 8.9 Excellent
Based on 6,182 reviews
Location
9.3
Service
9.1
WiFi
8.5
Room
8.1
Breakfast
7.3
Comfort
5.7
Wellness
2.0
Location
9.6
Service
9.2
Room
8.2
WiFi
7.5
Breakfast
6.9
Location
9.2
Service
8.9
Room
7.6
WiFi
7.5
Breakfast
7.3
Value
5.2
Cleanliness
5.2
Service
9.0
Location
9.0
Room
7.3
Cleanliness
6.0
Comfort
5.7
Location
9.5
Service
8.8
Room
7.2
Breakfast
7.1
Comfort
5.2
10.0 Excellent
Pros: Amazing city view & CustomerCare
Cons:
9.6 Excellent
Pros: Loved the Art aspect of the hotel so much I brought a piece home with me. They organised Airport transfer for us, everything was efficient and friendly. Great view from our corner suite.
Cons:
6.0 Good
Pros: The location was fantastic and the staff was extremely friendly.
Cons: The beds were awful and my wife and I woke up with back pain each day. The lobby on the 25th floor with separate elevators to the room was also a bit annoying.
10.0 Excellent
Pros: Great little hotel in a quieter part of town with easy access to transportation and food. Beautiful views...the hotel lobby is on the 25th floor and the rooms are all above. Staff is very helpful. In room bath products are very nice and in room coffee is really good! We were on the 30th floor during the typhoon, and though the building swayed and creaked all night, we felt perfectly safe.
Cons: Nothing comes to mind...we basically just slept there.
9.2 Excellent
Pros: The location was impressive. I like that it starts at the 25th floor for awesome views
Cons: A bit pricey.
8.8 Excellent
Pros: Great staff, good location for getting around city
Cons: No bedside table or lamp on one side of bed which was very close to wall
9.2 Excellent
Pros: Nice view, near metro
Cons:
7.0 Good
Pros: Comfortable bed, sumptuous breakfast and good location
Cons: None in my knowledge
10.0 Excellent
Pros: The staff here was unbelievably professional and helpful. They went of their way to make my stay enjoyable. The artist room had an incredible view, and the mural adorning the walls really brightened up the room.
Cons:
4.0 Okay
Pros: Room with huge bed and no floor space, air conditioning recirculating smoke. We were in a no smoking room.
Cons: The room and some staff
7.1 Good
Pros: I like the hotel in general areas, but the rooms were tiny considering our nightly rates. The second time we stayed, we had a slightly bigger room which made all the difference and we were much ahppier
Cons: The room sizes considering the general area space were very dissappointing
7.5 Good
Pros: Food was good
Cons: Room with a window and smoking rooms
Centrally located in Tokyo, Park Hotel Tokyo is within a 15-minute walk of Ginza Six and Ginza Graphic Gallery. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
A stay at Hotel The Celestine Tokyo Shiba places you in the heart of Tokyo, within a 15-minute walk of Tokyo Tower and Shiba Park. Featured amenities include complimentary wired Internet access, limo/town car service, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 3,872 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Spacious rooms, comfortable beds with great views. Staff were excellent
Excellent
9.2
Pros: Amazing view, friendly informative staff and the free phone that you could take out with you was very useful.
Excellent
10.0
Pros: Amazing facilities and amenities. Location is central and walking distance and/or very close to mita station. Bed was comfortable. They have a great terrace/garden patio to sit and relax by. Free coffee and tea all day.
Excellent
8.3
Pros: Location is perfect as our office is right below the hotel. The hotel is very central and easy to reach by subway so perfect for a business stay. Breakfast is really good and staff is very friendly - kind of what you can expect in Japan.
Excellent
10.0
Pros: Excellent amenities, comfy bed with cool lighting. Very quiet property so always had a great night sleep.
Excellent
8.8
Pros: Breakfast was fantastic, one of the best buffets ever. Very courteous, friendly and efficient staff. Cleanliness of the property was outstanding.
Excellent
8.0
Pros: Service and facility was good and nice.
Excellent
10.0
Pros: The staff is incomparable (then again, Japanese people have standards no one else in the world has), they were so on the ball about everything, from questions about the city, to housekeeping and in room massages, that this hotel in the US would cost 550 a night, and I only paid around 200.
Japan is on another level.
The comparison between Japan and the United States, is that there is no comparison.
Excellent
10.0
Pros: When staying in Tokyo, the Celestine Hotel is always my first choice. I like its comfort, its elegance, the professionalism of the staff; the rooms are comfortable and nicely conceived. The cleanliness is irreproachable. The hotel is 30 min away from Haneda Airport and 4 different transport lines are in the vicinity. In addition, the hotel offers a very efficient laundry service, tea salon, lounge, restaurant, spa and the area is really enjoyable.
Excellent
10.0
Pros: This was not my first stay at the Tokyo Celestine Hotel. What I like about the hotel, is the calm and comfort of the room. But the hotel offers much more, there is a very nice lounge where to read or drink a cup of tea or coffee. A beautiful terrace in mediterranean style neighbours the lounge. In addition, in the area of the lobby is a tea salon where to enjoy delicious cakes or light meals. The hotel is a 30 min, away from Haneda Airport.
Mediocre
2.5
Pros: Very bad!
Excellent
10.0
Pros: Everything,
Details
Reviews
Overall 8.9 Excellent
Based on 3,872 reviews
Vibe
9.2
Service
8.9
Amenities
8.8
Location
8.7
Breakfast
8.5
Room
8.4
Value
8.1
Comfort
7.0
WiFi
6.0
Wellness
5.6
Vibe
9.1
Service
8.9
Amenities
8.8
Room
8.5
Location
8.4
Value
8.1
Breakfast
8.0
Comfort
7.1
WiFi
4.1
Breakfast
8.9
Vibe
8.8
Service
8.7
Location
8.7
Amenities
8.5
Room
8.3
Value
8.3
Comfort
7.4
Vibe
9.1
Location
9.0
Breakfast
8.8
Service
8.7
Amenities
8.6
Value
8.4
Room
7.8
Cleanliness
7.2
Vibe
9.1
Service
9.0
Amenities
8.9
Location
8.6
Breakfast
8.3
Room
8.3
Value
8.1
Cleanliness
7.2
Comfort
7.0
10.0 Excellent
Pros: Spacious rooms, comfortable beds with great views. Staff were excellent
Cons: Nothing
9.2 Excellent
Pros: Amazing view, friendly informative staff and the free phone that you could take out with you was very useful.
Cons:
10.0 Excellent
Pros: Amazing facilities and amenities. Location is central and walking distance and/or very close to mita station. Bed was comfortable. They have a great terrace/garden patio to sit and relax by. Free coffee and tea all day.
Cons: Rooms were abit small but this is standard in Tokyo. Nothing else really. All was very good
8.3 Excellent
Pros: Location is perfect as our office is right below the hotel. The hotel is very central and easy to reach by subway so perfect for a business stay. Breakfast is really good and staff is very friendly - kind of what you can expect in Japan.
Cons: As a business hotel not having a work desk in the room is simply unacceptable. Before renovation they had now all rooms hav an uncomfortable sofa no-one needs but no work desk. Without the perfect location I would go somewhere else now because of this.
10.0 Excellent
Pros: Excellent amenities, comfy bed with cool lighting. Very quiet property so always had a great night sleep.
Cons: 14th floor lounge, although great, could have had larger selection of free food and drink.
8.8 Excellent
Pros: Breakfast was fantastic, one of the best buffets ever. Very courteous, friendly and efficient staff. Cleanliness of the property was outstanding.
Cons: The location was not ideal. Too far from dining and shopping to walk.
8.0 Excellent
Pros: Service and facility was good and nice.
Cons: Pillows were not clean and gym is too small and limited. Not really a gym.
10.0 Excellent
Pros: The staff is incomparable (then again, Japanese people have standards no one else in the world has), they were so on the ball about everything, from questions about the city, to housekeeping and in room massages, that this hotel in the US would cost 550 a night, and I only paid around 200.
Japan is on another level.
The comparison between Japan and the United States, is that there is no comparison.
Cons: Everything was perfect.
10.0 Excellent
Pros: When staying in Tokyo, the Celestine Hotel is always my first choice. I like its comfort, its elegance, the professionalism of the staff; the rooms are comfortable and nicely conceived. The cleanliness is irreproachable. The hotel is 30 min away from Haneda Airport and 4 different transport lines are in the vicinity. In addition, the hotel offers a very efficient laundry service, tea salon, lounge, restaurant, spa and the area is really enjoyable.
Cons: As tea drinker, I think that the tea cups in the lounge should be about the size of the cups to be found at the Café Rayon Vert.
10.0 Excellent
Pros: This was not my first stay at the Tokyo Celestine Hotel. What I like about the hotel, is the calm and comfort of the room. But the hotel offers much more, there is a very nice lounge where to read or drink a cup of tea or coffee. A beautiful terrace in mediterranean style neighbours the lounge. In addition, in the area of the lobby is a tea salon where to enjoy delicious cakes or light meals. The hotel is a 30 min, away from Haneda Airport.
Cons: The lounge should have bigger cups available for the tea drinkers
2.5 Mediocre
Pros: Very bad!
Cons: Bad the hotel can’t keep my luggage !
10.0 Excellent
Pros: Everything,
Cons: There is nothing to unlike - the only small thing would be the main toilet next to the reception - it could be a bit better.
A stay at Hotel The Celestine Tokyo Shiba places you in the heart of Tokyo, within a 15-minute walk of Tokyo Tower and Shiba Park. Featured amenities include complimentary wired Internet access, limo/town car service, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Located in Tokyo (Odaiba), Grand Nikko Tokyo Daiba is within a 5-minute drive of National Museum of Emerging Science and Innovation and Oedo Onsen Monogatari Hot Springs. Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station. Planning an event in Tokyo? This hotel has facilities measuring 27771 square feet (2580 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 15,869 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: Location was perfect. I prefer staying out of the main city somewhere quieter so I can start and end my sightseeing days away from it all. I used the indoor swimming pool which was just amazing. Quiet and very clean, I shall miss it. The 24hour convenience store right outside was an added bonus!
Okay
4.6
Pros: Staff was unwilling to assist my family in terms of transportation and the overall experience was horrible. We were sad as this is our first time in Japan.
Excellent
9.6
Pros: The most interesting things are the cuisine, courtesy and comfort !!!
Excellent
10.0
Pros: We absolutely loved staying at this hotel. The location was perfect for us because it was far from the busier and loud cities but also close to a great mall, had a great view of the bay, and great restaurants nearby. The shuttle service was also very useful for us. We loved the breakfast a lot as well. It was an excellent five star hotel.The staff was incredibly helpful and friendly. A special thanks to I Tkeuchi, the lovely concierge who went above and beyond helping us with our plans. She even left us a folder with maps and directions to everything we needed.
Excellent
9.6
Pros: The location is good and the communication is very convenient, the room space is comparatively bigger and the rest room is twice bigger than the hotel in Shinjuku. The 3-bed room met my family's needs and is comfortable.
Excellent
10.0
Pros: Amazing hotel. Rooms were very comfortable. Able to provide four beds in one room for a family of four. Breakfast buffet was outstanding. Excellent staff.
Mediocre
3.3
Good
7.1
Pros: The location is superb! Very easy access to the metro and central places.
Excellent
10.0
Pros: Great service, all of the employees are very kind and willing to help. The staff speak English so that is a plus. Great romantic location at night. Would definitely recommend this hotel!
Excellent
10.0
Pros: This is a top quality hotel. Everything is great.
Excellent
10.0
Pros: This is my fourth time in Grand nikko Services this year have improved for the better Staff are helpful and professional, All services are available in the hotel Restaurant and coffee in lobby Exchange machine Taxi service 24h And more Thank you for everything
Excellent
9.7
Pros: Location was excellent. Close to malls.
Breakfast was excellent.
Details
Reviews
Overall 8.8 Excellent
Based on 15,869 reviews
Location
9.3
Room
8.9
Beach
8.7
WiFi
8.4
Comfort
8.3
Breakfast
8.0
Bar
7.9
Vibe
7.9
Service
7.9
Amenities
7.8
Location
9.5
Beach
8.6
Room
8.4
Service
8.1
Comfort
7.9
Breakfast
7.4
WiFi
7.3
Value
6.6
Pool
3.7
Location
9.5
Room
9.1
Vibe
8.6
Beach
8.5
Comfort
8.4
Amenities
8.4
Service
8.2
Breakfast
7.9
Room
9.1
Location
8.7
Food
8.5
Comfort
8.4
Breakfast
8.2
Service
7.9
Location
9.5
Room
9.1
Food
8.6
Comfort
8.3
Breakfast
8.0
Service
7.3
Value
6.9
9.6 Excellent
Pros: Location was perfect. I prefer staying out of the main city somewhere quieter so I can start and end my sightseeing days away from it all. I used the indoor swimming pool which was just amazing. Quiet and very clean, I shall miss it. The 24hour convenience store right outside was an added bonus!
Cons: I was generally satisfied. If I had to really look for faults, a cheese selection was missing at my breakfast restaurant, but they had so many other options.
4.6 Okay
Pros: Staff was unwilling to assist my family in terms of transportation and the overall experience was horrible. We were sad as this is our first time in Japan.
Cons: The staff attitude and their unwillingness to assist us in our needs
9.6 Excellent
Pros: The most interesting things are the cuisine, courtesy and comfort !!!
Cons: Nothing not to like.
10.0 Excellent
Pros: We absolutely loved staying at this hotel. The location was perfect for us because it was far from the busier and loud cities but also close to a great mall, had a great view of the bay, and great restaurants nearby. The shuttle service was also very useful for us. We loved the breakfast a lot as well. It was an excellent five star hotel.The staff was incredibly helpful and friendly. A special thanks to I Tkeuchi, the lovely concierge who went above and beyond helping us with our plans. She even left us a folder with maps and directions to everything we needed.
Cons: We loved everything about our stay.
9.6 Excellent
Pros: The location is good and the communication is very convenient, the room space is comparatively bigger and the rest room is twice bigger than the hotel in Shinjuku. The 3-bed room met my family's needs and is comfortable.
Cons: If the hotel had a self-serviced laundry room, just like another Nikko Hotel in Okinawa, Hotel Alivila, would help make my stay in Grand Nikko Daiba more relaxed and enjoyable.
10.0 Excellent
Pros: Amazing hotel. Rooms were very comfortable. Able to provide four beds in one room for a family of four. Breakfast buffet was outstanding. Excellent staff.
Cons: Nothing.
3.3 Mediocre
Pros:
Cons: Every thing
7.1 Good
Pros: The location is superb! Very easy access to the metro and central places.
Cons: The check-in process took an hour - a strike in the head after an overnight flight. The room was tiny facing a cemetery with the air conditioner as the only way to get some air : it is either freezing or no air at all.
10.0 Excellent
Pros: Great service, all of the employees are very kind and willing to help. The staff speak English so that is a plus. Great romantic location at night. Would definitely recommend this hotel!
Cons:
10.0 Excellent
Pros: This is a top quality hotel. Everything is great.
Cons: I think the gym should open early, at 6:00 am.
10.0 Excellent
Pros: This is my fourth time in Grand nikko Services this year have improved for the better Staff are helpful and professional, All services are available in the hotel Restaurant and coffee in lobby Exchange machine Taxi service 24h And more Thank you for everything
Cons:
9.7 Excellent
Pros: Location was excellent. Close to malls.
Breakfast was excellent.
Cons: Keep up the excellent service.
Located in Tokyo (Odaiba), Grand Nikko Tokyo Daiba is within a 5-minute drive of National Museum of Emerging Science and Innovation and Oedo Onsen Monogatari Hot Springs. Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station. Planning an event in Tokyo? This hotel has facilities measuring 27771 square feet (2580 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
With a stay at The Royal Park Hotel Tokyo Shiodome in Tokyo (Shiodome), you'll be within a 5-minute drive of Kabuki-za Theatre and Ginza Wako Building. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. This hotel has 5 meeting rooms available for events.
Overall 8.8 Excellent
Based on 8,683 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: Nothing really
Excellent
10.0
Pros: Location, staff, amenities, ambiance, quality are all super!
Good
6.0
Pros: Very good location, and is clean.
Excellent
10.0
Pros: Location is excellent. Close to a station, many shops and restaurants. Clean and new facilities with Japanese quality.
Excellent
9.6
Pros: Great views of Tokyo tower from my room and a great location close to public transport
Excellent
10.0
Pros: The staff were very helpful
Good
7.0
Pros: The room was really nice , modern, clean, and spacious. A lot of toiletries (one for each guest) like toothbrushes, razors , bath salt hairbrushes.
Excellent
10.0
Pros: Good-sized room (space for bags and generally moving around), comfortable bed, complimentary bottled mineral water provided each day, small fridge, good view from the large window, relatively quiet air conditioning (important for sleeping well at night), quiet. Staff were superb - always greeting or acknowledging us as we came and went, always helpful and attentive when we sought information or assistance. Check-in and check-out were easy and fast.
Excellent
10.0
Pros: Location is super-convenient. Only a 5-minute walk to the train station. A Family Mart is only a minute walk away and offers many conveniences--good coffee and several 'grab-n-go' food options. Several restaurant options are within a 5-10 minute walk.
Excellent
9.2
Pros: The (superior) room was spacious, modern and beautiful (with a view!). The location is simply perfect and the price is fair compared to other similar hotels in Tokyo.
Okay
5.4
Pros: Location of this property is awesome. That's it
Excellent
10.0
Pros: Location excellent!
Details
Reviews
Overall 8.8 Excellent
Based on 8,683 reviews
Location
9.6
Room
8.3
Service
8.3
Breakfast
6.4
WiFi
4.6
Wellness
3.4
Location
9.6
Vibe
8.9
Amenities
8.8
Service
8.3
Room
8.3
Breakfast
6.3
WiFi
2.7
Location
9.5
Room
8.1
Service
8.0
Breakfast
6.8
Location
9.7
Cleanliness
8.6
Service
7.8
Room
7.5
Breakfast
6.2
Comfort
5.6
Wellness
3.1
Location
9.9
Cleanliness
7.9
Service
7.8
Room
7.6
Food
7.3
Breakfast
6.1
Value
5.9
5.0 Okay
Pros: Nothing really
Cons: All very average
10.0 Excellent
Pros: Location, staff, amenities, ambiance, quality are all super!
Cons: I like everything about the hotel!
6.0 Good
Pros: Very good location, and is clean.
Cons: The room is too small.
10.0 Excellent
Pros: Location is excellent. Close to a station, many shops and restaurants. Clean and new facilities with Japanese quality.
Cons: Access to the gym is not convenient. After workout, you have to walk through the lobby, which can be crowded, with sweaty and stinky sport cloth.
9.6 Excellent
Pros: Great views of Tokyo tower from my room and a great location close to public transport
Cons:
10.0 Excellent
Pros: The staff were very helpful
Cons: Nothing
7.0 Good
Pros: The room was really nice , modern, clean, and spacious. A lot of toiletries (one for each guest) like toothbrushes, razors , bath salt hairbrushes.
Cons: No breakfast included ☹ï¸!
10.0 Excellent
Pros: Good-sized room (space for bags and generally moving around), comfortable bed, complimentary bottled mineral water provided each day, small fridge, good view from the large window, relatively quiet air conditioning (important for sleeping well at night), quiet. Staff were superb - always greeting or acknowledging us as we came and went, always helpful and attentive when we sought information or assistance. Check-in and check-out were easy and fast.
Cons: Nothing.
10.0 Excellent
Pros: Location is super-convenient. Only a 5-minute walk to the train station. A Family Mart is only a minute walk away and offers many conveniences--good coffee and several 'grab-n-go' food options. Several restaurant options are within a 5-10 minute walk.
Cons:
9.2 Excellent
Pros: The (superior) room was spacious, modern and beautiful (with a view!). The location is simply perfect and the price is fair compared to other similar hotels in Tokyo.
Cons: There is no pool/fitness. I didn't see any room service menu.
5.4 Okay
Pros: Location of this property is awesome. That's it
Cons: Most rooms are really small. Service is quite poor as no one bothered to guide us or carry our luggage or smile. You only can get 2 bottles of water and have to pay for the rest- that's the first time I experienced that in a 4-5 star hotel- pathetic. Food for breakfast was poor with average choices and bad coffee and processed juices. Shower amenities are 3rd class as well. We were utterly disappointed in a lot of ways.
10.0 Excellent
Pros: Location excellent!
Cons: In spite of reviews saying how easy it is to find the hotel, I suspect there are numerous people who have my experience. Initially, very hard to find! Hotel located in a concrete maze that can be unforgiving — if you by chance turn left instead of right, or right instead of left, you’ll be lost. Once, I was probably less than 100 meters from one of hotel entry points off the metro but didn’t see it and ended-up walking around for over 30 minutes! Google maps isn’t much help in the maze. Of course, once you get your bearings it’s easy - but good luck initially! I wish the hotel would have provided simple instructions as to how to get to these entry points from the metro depending on which line you’re using as it is easy once you have your bearings.
With a stay at The Royal Park Hotel Tokyo Shiodome in Tokyo (Shiodome), you'll be within a 5-minute drive of Kabuki-za Theatre and Ginza Wako Building. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. This hotel has 5 meeting rooms available for events.
With a stay at The Prince Park Tower Tokyo, you'll be centrally located in Tokyo, steps from Shiba Park and 8 minutes by foot from Tokyo Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 25285 square feet (2349 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 7,323 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
2.9
Pros: Becautiful view
Excellent
8.0
Pros: Convenient and nice hotel
Okay
5.8
Pros: Friendly staff
Excellent
9.6
Pros: Location, walking out into a park was fantastic.
Excellent
10.0
Pros: Clean big , the staff was super nice
Excellent
9.2
Pros: Everything you need is on the hotel grounds
Excellent
9.6
Pros: View and room
Excellent
9.1
Pros: Chic atmosphere (Lobby area) after the recent renovation. Excellent service and hospitality. Reasonable prices. Good food. View of Tokyo Tower. Rooms are super quiet and A/C is not too cold.
Excellent
10.0
Pros: Excellent location and facilities. Friendly staff.
Excellent
9.6
Pros: One of our family members injured his foot and staff brough up a container of ice for icing it. Another staff member checked in to see if he needed medical attention. They went beyond the call of duty for us regarding this issue.
Excellent
10.0
Pros: Great location great view from room. Nice restaurants.
Excellent
9.7
Details
Reviews
Overall 8.8 Excellent
Based on 7,323 reviews
Room
8.8
Vibe
8.6
Location
8.6
Service
8.5
Comfort
8.3
Amenities
8.2
Breakfast
7.8
Cleanliness
7.7
WiFi
6.3
Location
8.8
Room
8.7
Comfort
8.6
Service
8.5
Breakfast
7.7
Service
8.7
Room
8.7
Location
8.3
Breakfast
7.8
Room
8.9
Location
8.8
Service
8.6
Comfort
8.3
Breakfast
8.0
Value
5.9
Room
9.0
Comfort
8.6
Location
8.6
Service
8.2
Breakfast
7.8
Value
6.2
2.9 Mediocre
Pros: Becautiful view
Cons: Dirty toilet
8.0 Excellent
Pros: Convenient and nice hotel
Cons: More shuttle to the airport and station
5.8 Okay
Pros: Friendly staff
Cons: We paid £4000 a night because booking.com said it included a gym and swimming pool, which I specifically selected on the filter. What booking.com didn’t tell us was that the pool and gym had a per person charge. Furious. In addition, booking.com’s option of a room with breakfast was actually cheaper to buy at the hotel. I’m furious about the booking.
9.6 Excellent
Pros: Location, walking out into a park was fantastic.
Cons:
10.0 Excellent
Pros: Clean big , the staff was super nice
Cons: The pool is not for kids My child was very disappointed
9.2 Excellent
Pros: Everything you need is on the hotel grounds
Cons:
9.6 Excellent
Pros: View and room
Cons: Breakfast could be better
9.1 Excellent
Pros: Chic atmosphere (Lobby area) after the recent renovation. Excellent service and hospitality. Reasonable prices. Good food. View of Tokyo Tower. Rooms are super quiet and A/C is not too cold.
Cons: Location (Access is not great going anywhere). Gym is too far from Tower Hotel, so is the convenience store in the hotel. There is no Starbucks, café, convenience stores around the hotel.
10.0 Excellent
Pros: Excellent location and facilities. Friendly staff.
Cons:
9.6 Excellent
Pros: One of our family members injured his foot and staff brough up a container of ice for icing it. Another staff member checked in to see if he needed medical attention. They went beyond the call of duty for us regarding this issue.
Cons:
10.0 Excellent
Pros: Great location great view from room. Nice restaurants.
Cons:
9.7 Excellent
Pros:
Cons: A little dated but great none-the-less.
With a stay at The Prince Park Tower Tokyo, you'll be centrally located in Tokyo, steps from Shiba Park and 8 minutes by foot from Tokyo Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 25285 square feet (2349 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Located in the heart of Roppongi Hills, Grand Hyatt Tokyo is a dynamic lifestyle destination hotel for dining, entertaining & relaxing. 387 uniquely designed guestrooms & suites, using a selection of natural woods and fabrics create the ideal residential ambience with spacious bathrooms. 10 unique restaurants & bars focus on culinary authenticity, design originality, quality & service. Nagomi Spa & Fitness provides hotel guests & private members with a serene facility for fitness and relaxation.
Overall 8.8 Excellent
Based on 2,852 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Excellent
9.6
Pros: All the staffs were really kind and caring.
Excellent
8.3
Pros: This was my 3rd stay at the hotel. I like the design and the feel of the place very much. The corner king room I had was spacious with a very comfortable bed. The staff are really friendly and helpful (this is Japan!). The gym, pool and spa area are great. I have extremely fond memories of the hotel as a whole.
Excellent
10.0
Pros: Concierge and the whole hotel staff is amazing great rooms and value Hyatt rewards. We will be back
Excellent
9.6
Pros: It is a luxury hotel with everything you need. One of the best beds we had slept in, they provided pyjamas for my son every night. The breakfast was not included in our stay and was quite expensive for what was available. There is a shuttle bus from Narita airport to the hotel. We found it was the best option with a very tired 4-year-old. You are not near any JR lines, if you have a JR pass you will need to take a train to the closest JR station which is Ebisu via the Hibiya Line and then change to the JR line. Roppongi Hills is a very quiet area with a good nightlife if you are into clubs. there is the Mori Museum attached to the hotel and other shopping/entertainment areas nearby.
Excellent
9.6
Pros: Our rooms were very nice. The fitness facility was roomy and well equipped. The lap pool was large and open.
Excellent
9.4
Pros: The hotel offers great facilities and great restaurant options with friendly and helpful staff to assist with anything you may need.
Excellent
10.0
Pros: *Roppongi hills and Azabuzuban area is just near to the hotel Connect to the Roppongi hills complex directly (luxury shopping, Mori museum etc) Fancy facilities inside the hotel
Excellent
9.2
Pros: Great service for check in and check out. Lovely room with a view and an amazing bath tub!!
Excellent
10.0
Pros: Friendly and Helpful Service, very clean Hotel, great rooms, You feel spoiled
Excellent
8.5
Pros: Exceptional location, kind & helpful staff, large rooms.
Excellent
9.2
Pros: Front desk service is very good, thank you for the pajama and slippers for my son
Details
Reviews
Overall 8.8 Excellent
Based on 2,852 reviews
Location
9.2
Food
9.1
Vibe
9.0
Bar
8.8
Service
8.8
Breakfast
8.6
Room
8.6
Amenities
8.5
Comfort
8.4
Pool
7.8
Location
9.2
Comfort
8.5
Room
8.5
Service
8.3
Breakfast
8.1
Value
6.0
Location
9.3
Comfort
8.7
Service
8.6
Room
8.2
Location
9.1
Service
8.8
Comfort
8.1
Room
7.7
Location
9.3
Service
9.0
Breakfast
8.5
Room
8.1
9.6 Excellent
Pros: All the staffs were really kind and caring.
Cons: Nothing I didn’t like.
8.3 Excellent
Pros: This was my 3rd stay at the hotel. I like the design and the feel of the place very much. The corner king room I had was spacious with a very comfortable bed. The staff are really friendly and helpful (this is Japan!). The gym, pool and spa area are great. I have extremely fond memories of the hotel as a whole.
Cons: I don't want to go into a lot of detail, but there's an issue with a damp smell extending through to the 10th floor (as far as I can tell). As such my bedroom had that smell of dampness. Considering I was paying around £450 per night I'm disappointed about this. That said they offered me another room, but it was on a much higher floor which I do not like. Consequently I needed to put up with this smell (although you do get used to it after a while). This is why it's obviously not good value (for me), as this is a 5 star hotel with high ish prices.
10.0 Excellent
Pros: Concierge and the whole hotel staff is amazing great rooms and value Hyatt rewards. We will be back
Cons: Nothing
9.6 Excellent
Pros: It is a luxury hotel with everything you need. One of the best beds we had slept in, they provided pyjamas for my son every night. The breakfast was not included in our stay and was quite expensive for what was available. There is a shuttle bus from Narita airport to the hotel. We found it was the best option with a very tired 4-year-old. You are not near any JR lines, if you have a JR pass you will need to take a train to the closest JR station which is Ebisu via the Hibiya Line and then change to the JR line. Roppongi Hills is a very quiet area with a good nightlife if you are into clubs. there is the Mori Museum attached to the hotel and other shopping/entertainment areas nearby.
Cons: I wish breakfast had been included, but other than that it was perfect.
9.6 Excellent
Pros: Our rooms were very nice. The fitness facility was roomy and well equipped. The lap pool was large and open.
Cons:
9.4 Excellent
Pros: The hotel offers great facilities and great restaurant options with friendly and helpful staff to assist with anything you may need.
Cons: Can be very expensive, but ultimately worth it!
10.0 Excellent
Pros: *Roppongi hills and Azabuzuban area is just near to the hotel Connect to the Roppongi hills complex directly (luxury shopping, Mori museum etc) Fancy facilities inside the hotel
Cons: Very expensive
9.2 Excellent
Pros: Great service for check in and check out. Lovely room with a view and an amazing bath tub!!
Cons: The pool hours for children need to be a little later.
10.0 Excellent
Pros: Friendly and Helpful Service, very clean Hotel, great rooms, You feel spoiled
Cons:
8.5 Excellent
Pros: Exceptional location, kind & helpful staff, large rooms.
Cons: Very, very, very expensive
9.2 Excellent
Pros: Front desk service is very good, thank you for the pajama and slippers for my son
Cons:
Located in the heart of Roppongi Hills, Grand Hyatt Tokyo is a dynamic lifestyle destination hotel for dining, entertaining & relaxing. 387 uniquely designed guestrooms & suites, using a selection of natural woods and fabrics create the ideal residential ambience with spacious bathrooms. 10 unique restaurants & bars focus on culinary authenticity, design originality, quality & service. Nagomi Spa & Fitness provides hotel guests & private members with a serene facility for fitness and relaxation.
Refined and elegant as the city itself, The Strings by InterContinental Tokyo is the perfect way to experience the beauty of Tokyo. The hotel is only a short walk from Shinagawa Station, with direct access via the Shinkansen Bullet Train to Yokohama, Osaka, Kyoto and Kobe. The famous Tsukiji Fish Market and Ginza district are nearby; Haneda International Airport is 15 min away from our hotel in Tokyo by Airport Express Train, whilst Narita International Airport is 1 hour by limousine bus.
Overall 8.8 Excellent
Based on 1,501 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Great location for a first timer in Japan. Not too far from the airport, with the Shinkansen station and metro on your doorstep. Lovely restaurant/bar space. And the staff were SUPER helpful, always seeking to go above and beyond.
Excellent
9.6
Pros: Hotel was very comfortable, room was spacious and had a fantastic view. Great location above the train station so easy to get to most places in Tokyo.
Excellent
10.0
Pros: Everything
Excellent
9.6
Pros: conveniently located to everything. staff are very courteous. comfortable bed.
Good
7.0
Pros: Good
Excellent
8.5
Pros: Location was fantastic and very helpful concierge.
Excellent
8.2
Pros: The facility was great, the staff was very helpful, and the property is right next to public transportation.
Excellent
10.0
Pros: The location of this hotel is Super . The staff is very very efficient specially the concierge they were extremely helpful and they gave us extremely helpful tips to visit Tokyo. The room is super clean. A real 5 star hotel . I didn't try breakfast as the hotel is inside Shinagawa station were you can find amazing coffee shop. I highly recommend the city bakery. It is very nice .
Excellent
10.0
Pros: Hotel is connected directly to Shinegawa train/bus station and very near cafes, bars, shopping and convenience stores.
Hotel staff was professional and great with answering questions about travel plans, recommendations, etc. Hotel design modern yet still very Japanese aesthetic.
Good
7.5
Pros: I arrived late in the evening have flown from Oz and having endured Narita airport. The staff were most attentive and went out of the way to assist. The room was comfortable, the bed was lovely and the barstools very supportive. The breakfast was great, with very good eggs Benedict .
Excellent
8.0
Pros: very efficient staff - late check out to 3PM, shower room requests, giving direction on how to take the JR trains
Excellent
8.8
Pros: A passage straight into the train station was perfect as i stayed there to catch a train the next morning. Great staff
Details
Reviews
Overall 8.8 Excellent
Based on 1,501 reviews
WiFi
10.0
Cleanliness
9.7
Location
9.2
Room
9.0
Vibe
8.9
Service
8.5
Amenities
8.1
Breakfast
7.9
Value
5.2
Location
9.2
Vibe
8.7
Service
8.7
Room
8.5
Breakfast
7.9
Value
5.3
Location
9.2
Vibe
8.7
Room
8.5
Service
8.2
Comfort
6.8
Value
5.3
Cleanliness
9.7
Location
9.4
Room
8.7
Service
8.6
Vibe
8.6
Food
8.3
Comfort
7.9
Value
5.1
Location
9.4
Service
8.4
9.6 Excellent
Pros: Great location for a first timer in Japan. Not too far from the airport, with the Shinkansen station and metro on your doorstep. Lovely restaurant/bar space. And the staff were SUPER helpful, always seeking to go above and beyond.
Cons: Nothing
9.6 Excellent
Pros: Hotel was very comfortable, room was spacious and had a fantastic view. Great location above the train station so easy to get to most places in Tokyo.
Cons:
10.0 Excellent
Pros: Everything
Cons: Nothing
9.6 Excellent
Pros: conveniently located to everything. staff are very courteous. comfortable bed.
Cons: the restaurant is a bit pricey.
7.0 Good
Pros: Good
Cons: Good
8.5 Excellent
Pros: Location was fantastic and very helpful concierge.
Cons: No swimming pool, lobby renovation, older style room electronics.
8.2 Excellent
Pros: The facility was great, the staff was very helpful, and the property is right next to public transportation.
Cons: The food was pricey, there was no pool, and the district seemed more business oriented.
10.0 Excellent
Pros: The location of this hotel is Super . The staff is very very efficient specially the concierge they were extremely helpful and they gave us extremely helpful tips to visit Tokyo. The room is super clean. A real 5 star hotel . I didn't try breakfast as the hotel is inside Shinagawa station were you can find amazing coffee shop. I highly recommend the city bakery. It is very nice .
Cons:
10.0 Excellent
Pros: Hotel is connected directly to Shinegawa train/bus station and very near cafes, bars, shopping and convenience stores.
Hotel staff was professional and great with answering questions about travel plans, recommendations, etc. Hotel design modern yet still very Japanese aesthetic.
Cons:
7.5 Good
Pros: I arrived late in the evening have flown from Oz and having endured Narita airport. The staff were most attentive and went out of the way to assist. The room was comfortable, the bed was lovely and the barstools very supportive. The breakfast was great, with very good eggs Benedict .
Cons: Its location. It was hard to find even with Guide Google.
8.0 Excellent
Pros: very efficient staff - late check out to 3PM, shower room requests, giving direction on how to take the JR trains
Cons: room was not make-up properly
8.8 Excellent
Pros: A passage straight into the train station was perfect as i stayed there to catch a train the next morning. Great staff
Cons: Slightly dated
Refined and elegant as the city itself, The Strings by InterContinental Tokyo is the perfect way to experience the beauty of Tokyo. The hotel is only a short walk from Shinagawa Station, with direct access via the Shinkansen Bullet Train to Yokohama, Osaka, Kyoto and Kobe. The famous Tsukiji Fish Market and Ginza district are nearby; Haneda International Airport is 15 min away from our hotel in Tokyo by Airport Express Train, whilst Narita International Airport is 1 hour by limousine bus.
You can practically feel the heartbeat of the city at InterContinental Tokyo Bay. Convenient for business or leisure, this Tokyo city hotel puts you in easy reach of the city’s vibrant sights. Savour fine dining at our eight restaurants, explore the culture of the Imperial Palace or check out the buzz at Roppongi district. This business hotel in Tokyo offers the ultimate in urban sophistication.
Overall 8.7 Excellent
Based on 4,042 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Excellent
8.3
Good
7.5
Pros: The view of the bay
Excellent
9.6
Pros: Bemreakfast Good combination of Japanese and western dishes.
Excellent
10.0
Pros: Clean, respectable, excellent location, good people
Excellent
10.0
Pros: It was a perfect staying. Everything is much more than what I expected. Definitely come back soon .
Excellent
9.2
Pros: Excellent location if you are working at Tokyo Big Sight - not too many outside restaurants in walking distance but its only two stops to another bay location that has plenty. Great option when Hilton's rates are way too ridiculous. Fantastic lobby bar / cafe for meetings
Excellent
8.3
Pros: The bed was very comfortable and the bay side view was stunning.
Excellent
9.0
Pros: good
Excellent
8.8
Pros: We were here for Tokyo Big Sight so the location was excellent
Excellent
8.8
Pros: Nice hotel
Excellent
10.0
Pros: Everything as a five star hotel should be.
Details
Reviews
Overall 8.7 Excellent
Based on 4,042 reviews
Beach
9.4
Room
9.1
Service
8.8
Location
8.5
Comfort
8.3
Vibe
8.0
Food
7.3
Breakfast
7.0
WiFi
6.2
Wellness
3.6
Beach
9.5
Room
9.0
Service
8.8
Location
8.8
Comfort
8.4
Value
7.2
Breakfast
6.7
Food
6.6
WiFi
4.7
Room
8.9
Service
8.9
Location
8.6
Comfort
8.0
Food
7.4
Breakfast
7.3
Room
8.8
Location
8.7
Service
8.6
Comfort
8.2
Breakfast
6.8
Room
8.8
Location
8.6
Service
8.5
Comfort
8.4
Breakfast
6.5
6.0 Good
Pros:
Cons: The hotel is old and it shows, rooms are small and in need of refurbishement. Yeah
8.3 Excellent
Pros:
Cons: not a lot of choices.
7.5 Good
Pros: The view of the bay
Cons:
9.6 Excellent
Pros: Bemreakfast Good combination of Japanese and western dishes.
Cons: Breakfast Coffee is not the typical high quality Japanese style dripped but machine made foamy poor quality. Italian restaurant Zillion, a full priced restaurant, served shrimp pasta with shrimp uncooked.
10.0 Excellent
Pros: Clean, respectable, excellent location, good people
Cons: All is well, very good
10.0 Excellent
Pros: It was a perfect staying. Everything is much more than what I expected. Definitely come back soon .
Cons:
9.2 Excellent
Pros: Excellent location if you are working at Tokyo Big Sight - not too many outside restaurants in walking distance but its only two stops to another bay location that has plenty. Great option when Hilton's rates are way too ridiculous. Fantastic lobby bar / cafe for meetings
Cons: No pool - but I knew that just a personal wish when I book a hotel
8.3 Excellent
Pros: The bed was very comfortable and the bay side view was stunning.
Cons: Booked room with breakfast included but when arrived and checked in, breakfast was only included for 2 adults. We had to pay for our child breakfast when we expected it to be included as stated in the booking. It was never stated that the child breakfast would not be included and that we would have to pay for it.
9.0 Excellent
Pros: good
Cons: wrong location for me.
8.8 Excellent
Pros: We were here for Tokyo Big Sight so the location was excellent
Cons: Dining is difficult out side the hotel - we miss the Tokyo Ginza or other local eating areas
8.8 Excellent
Pros: Nice hotel
Cons: The club
10.0 Excellent
Pros: Everything as a five star hotel should be.
Cons: None
You can practically feel the heartbeat of the city at InterContinental Tokyo Bay. Convenient for business or leisure, this Tokyo city hotel puts you in easy reach of the city’s vibrant sights. Savour fine dining at our eight restaurants, explore the culture of the Imperial Palace or check out the buzz at Roppongi district. This business hotel in Tokyo offers the ultimate in urban sophistication.
With a stay at HOTEL MYSTAYS PREMIER Akasaka in Tokyo (Akasaka), you'll be within a 5-minute drive of Tokyo Midtown and National Diet Building. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 6,643 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Personnel was very polite and helpful Hotel itself is close to metro station and very close to Ginza area
Excellent
9.2
Pros: Close to two train lines. Clean facility. Staff spoke fair English. Close to Tokyo station for bullet train. 7-11 next door has excellent coffee. Close to a food street and grocery stores. Heated toilet seat with perineal shower.
Good
6.3
Pros: Clean and new
Excellent
9.6
Pros: It is very comfortable stay. Subway is super close, hotel is super clean and all supplement is ready for you. The service is 5 star. I really love this hotel very much.
Excellent
9.2
Pros: Close to Akasaka metro station. Stores and restaurants walking distance.
Good
6.7
Pros: Personnel was great.
Good
6.3
Pros: Location and staff were good
Excellent
8.8
Pros: The location was pretty good for us because we are a large family looking for anything that wasn't completely cramped and crowded in hectic Tokyo city. It was quiet, but still surrounded by a lot of bars, restaurants and 24 hour convenient store. We really enjoyed breakfast every morning. It was simple, but enough to satisfy our needs. Coffee (the instant variety) was surprisingly good. The bathtub was pretty good too; the tub was deep and the water pressure was strong despite us being on one of the top floors.
Excellent
10.0
Pros: Everything was very nice.
Excellent
9.2
Pros: The location is great. This was my 3rd visit and I will continue to stay at this property while in Tokyo.
Good
7.1
Pros: I like the location
Details
Reviews
Overall 8.5 Excellent
Based on 6,643 reviews
WiFi
9.8
Vibe
9.3
Location
9.3
Amenities
8.8
Service
8.2
Room
7.2
Breakfast
6.5
Pool
1.5
Location
9.3
Vibe
9.2
Amenities
9.0
Service
8.2
Room
6.8
Breakfast
6.4
Comfort
3.9
Location
9.3
Vibe
9.0
Amenities
9.0
Service
8.1
Cleanliness
7.5
Room
6.6
Breakfast
6.1
Location
9.2
Vibe
9.1
Amenities
8.8
Service
8.2
Cleanliness
8.0
Room
7.3
Breakfast
6.7
Location
9.6
Vibe
9.2
Amenities
8.6
Service
7.5
Cleanliness
7.1
Breakfast
6.6
Room
6.6
9.6 Excellent
Pros: Personnel was very polite and helpful Hotel itself is close to metro station and very close to Ginza area
Cons: The room is very small, for the price I payed I would expect the room to be bigger
9.2 Excellent
Pros: Close to two train lines. Clean facility. Staff spoke fair English. Close to Tokyo station for bullet train. 7-11 next door has excellent coffee. Close to a food street and grocery stores. Heated toilet seat with perineal shower.
Cons: Room tiny by western standards but manageable. 14 square yards. About 100 squarre feet.
6.3 Good
Pros: Clean and new
Cons: Very small rooms and beds
9.6 Excellent
Pros: It is very comfortable stay. Subway is super close, hotel is super clean and all supplement is ready for you. The service is 5 star. I really love this hotel very much.
Cons:
9.2 Excellent
Pros: Close to Akasaka metro station. Stores and restaurants walking distance.
Cons: None
6.7 Good
Pros: Personnel was great.
Cons: The rooms and bathroom were not very clean.
6.3 Good
Pros: Location and staff were good
Cons: The room was very small and the food options within the restaurant were very poor.
8.8 Excellent
Pros: The location was pretty good for us because we are a large family looking for anything that wasn't completely cramped and crowded in hectic Tokyo city. It was quiet, but still surrounded by a lot of bars, restaurants and 24 hour convenient store. We really enjoyed breakfast every morning. It was simple, but enough to satisfy our needs. Coffee (the instant variety) was surprisingly good. The bathtub was pretty good too; the tub was deep and the water pressure was strong despite us being on one of the top floors.
Cons: Like most local hotels in Japan, the rooms are very cramped. If you're looking for a tad more space, you have to go for rooms with 2 single beds, which cost just a little more. The rooms are so small that I feel house-keeping probably have trouble cleaning thoroughly too, i.e. I found old garbage under our bed. Some bathroom amenities were not replaced on a daily basis. The TV programs were also very limited; there were no international channels or news.
10.0 Excellent
Pros: Everything was very nice.
Cons: The actual rooms are smaller than Westerners are used to, but that is a minor issue.
9.2 Excellent
Pros: The location is great. This was my 3rd visit and I will continue to stay at this property while in Tokyo.
Cons:
7.1 Good
Pros: I like the location
Cons: I understand the 'normal' size of the bed in Japan, however, I beg you to differ in Hotel basis.
With a stay at HOTEL MYSTAYS PREMIER Akasaka in Tokyo (Akasaka), you'll be within a 5-minute drive of Tokyo Midtown and National Diet Building. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
With a stay at The Okura Tokyo (Open on September 12, 2019), you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has facilities measuring 32292 square feet (3000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 9.4 Excellent
Based on 14 reviews
Excellent
10.0
Pros: The French toast alone was worth the trip. The staff is amazing, the rooms are clean and well appointed, they even give you a cell phone to use while you're in town.
Excellent
8.2
Pros: Room,nice bedroom
Excellent
9.4
Pros: My November stay in Tokyo was switched from Okura Hotel to Sheraton Miyako Hotel, because Okura was demolished in May this year for a new hotel building to be reopened in 2018. So all the evaluations given here are for Miyako Hotel.
The hotel is excellent, very roomy and update. It offers all what a ordinary traveler needs and beyond. Its location is great right in the middle of several subway stations, only Meguro station and takaniwa station are within walking distance. But, scheduled hotel buses taking hotel guests to Meguro and Shinagawa station is an excellent way to help hotel guests move around.
Do your homework and find out what time the airport limousine bus can take you from airports to Miyako Hotel before you buy airline tickets. Because the bus schedule is very odd. I came to Miyako from Tokyo Haneda Airport, the airport limousine bus only runs twice in the morning and once in the late evening (Good for red eyed flight guests). If you come to the hotel any time between those schedules, you need to find out what is the nearest hotel or subway stations to Miyako the airport bus can take you to, then take taxi from there to Miyako.
Excellent
10.0
Pros: I very much liked the authentic 50's modern hotel and interiors…in a great location in Tokyo near the American Embassy.
Excellent
10.0
Pros: Classic or dated, whatever your preference, but well maintained and spotless. Large rooms, for Japan. Staff is marvelous. Very close to the US Embassy and train stations. All staff speak English sufficient to get the job done. Booking through Kayak got a reasonable rate for Tokyo.
Details
Reviews
Overall 9.4 Excellent
Based on 14 reviews
10.0 Excellent
Pros: The French toast alone was worth the trip. The staff is amazing, the rooms are clean and well appointed, they even give you a cell phone to use while you're in town.
Cons: Nothing, it was great.
8.2 Excellent
Pros: Room,nice bedroom
Cons: Nothing
9.4 Excellent
Pros: My November stay in Tokyo was switched from Okura Hotel to Sheraton Miyako Hotel, because Okura was demolished in May this year for a new hotel building to be reopened in 2018. So all the evaluations given here are for Miyako Hotel.
The hotel is excellent, very roomy and update. It offers all what a ordinary traveler needs and beyond. Its location is great right in the middle of several subway stations, only Meguro station and takaniwa station are within walking distance. But, scheduled hotel buses taking hotel guests to Meguro and Shinagawa station is an excellent way to help hotel guests move around.
Do your homework and find out what time the airport limousine bus can take you from airports to Miyako Hotel before you buy airline tickets. Because the bus schedule is very odd. I came to Miyako from Tokyo Haneda Airport, the airport limousine bus only runs twice in the morning and once in the late evening (Good for red eyed flight guests). If you come to the hotel any time between those schedules, you need to find out what is the nearest hotel or subway stations to Miyako the airport bus can take you to, then take taxi from there to Miyako.
Cons:
10.0 Excellent
Pros: I very much liked the authentic 50's modern hotel and interiors…in a great location in Tokyo near the American Embassy.
Cons:
10.0 Excellent
Pros: Classic or dated, whatever your preference, but well maintained and spotless. Large rooms, for Japan. Staff is marvelous. Very close to the US Embassy and train stations. All staff speak English sufficient to get the job done. Booking through Kayak got a reasonable rate for Tokyo.
Cons: Couldn't control the heat in the room, which was 79F. WiFi connects but can be erratic on mobile devices. Food in the hotel is outrageously expensive, but a 2 minute walk gets you to reasonable options. Gym is excellent but there is a substantial extra charge to use it.
With a stay at The Okura Tokyo (Open on September 12, 2019), you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has facilities measuring 32292 square feet (3000 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Hotel Villa Fontaine Tokyo-Shiodome in Tokyo (Shiodome), you'll be within a 5-minute drive of Kabuki-za Theatre and Ginza Wako Building. Featured amenities include complimentary wired Internet access, a computer station, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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Overall 8.4 Excellent
Based on 8,706 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.1
Pros: Beautiful building and lobby. Staff was nice
Excellent
9.6
Pros: The hotel is well situated near two metro stations and many restaurants within walking distance. The room was a fair size but didn’t offer enough space to place two people’s luggage. The amenities were good but limited plug points were available for charging phones etc.
Excellent
10.0
Pros: Breakfast is great. Friendly staff. Rooms very comfortable. Excellent stay!
Good
7.1
Pros: We were looking forward to a stopover in TOKYO which is one of our favourite cities, The location was excellent as we are familiar with the location and the foyer and reception services were terrific and what we expected. That is where it ended!! Downhill after that.
Excellent
10.0
Pros: Locatiom was excellent with easy access to many metro atations - even direct metro line to Narita airpprt through shimbashi station's asakusa line.Ask concierge for directions and other attractions. They were super helpful
Excellent
8.8
Pros: Friendly staff. Helpful concierge. Great location.
Excellent
8.8
Pros: Great location. Helpful concierge. Very clean rooms.
Excellent
9.6
Pros: Very close to both metro and train station. Walking distance to Ginza, though a bit up and downs in those tunnel and overcross. Breakfast covers Western and Continental food, limited choice though. The fish market is not far as well.
Excellent
8.3
Pros: Friendly staff. Helpful concierge. Great location.
Excellent
9.6
Pros: Upon arrival we thought we were too far from downtown Tokyo, this was not the case. Where the hotel is situated is within a handy precinct. It has a subway and station within 5 minutes walk and plenty of shops and a variety of restaurants and eating outlets down stairs from the hotel. We were pleased we were not in the middle of Tokyo, the Shiodime complex had far more to offer. Staff were friendly, Chen at the Concierge gave us amazing service on two seperate occasions, we were very grateful for her recommendations. The hotel also provides discounted Metro subway tickets and complimentary bottle water each day. The in-house guest laundry was very convenient and inexpensive.
Excellent
8.3
Pros: Friendly staff, Helpful concierge. Great location
Excellent
10.0
Pros: Everything was perfect except for the quite high early check-in fee.
Details
Reviews
Overall 8.4 Excellent
Based on 8,706 reviews
Location
9.3
Service
8.0
Room
7.2
Breakfast
6.6
WiFi
3.7
Pool
1.4
Location
9.5
Amenities
8.3
Service
8.1
Breakfast
7.4
Room
7.2
WiFi
2.9
Location
9.0
Service
8.8
Breakfast
7.7
Room
7.6
Food
6.6
WiFi
2.4
Location
9.1
Service
6.9
Value
6.8
Bar
6.8
Room
6.3
Breakfast
6.0
WiFi
1.4
Location
9.6
Service
7.9
Room
7.6
Breakfast
6.9
Food
6.6
WiFi
2.4
7.1 Good
Pros: Beautiful building and lobby. Staff was nice
Cons: Room was small, bathroon okd and tiny, bed & pillows were hard
9.6 Excellent
Pros: The hotel is well situated near two metro stations and many restaurants within walking distance. The room was a fair size but didn’t offer enough space to place two people’s luggage. The amenities were good but limited plug points were available for charging phones etc.
Cons: The hotel didn’t have a nice space to relax in or have a drink or coffee in the evenings.
10.0 Excellent
Pros: Breakfast is great. Friendly staff. Rooms very comfortable. Excellent stay!
Cons: Gym is small. 2 treadmill and 1 cross trainer only.
No spa/pool. Other than that, no complains!!!
7.1 Good
Pros: We were looking forward to a stopover in TOKYO which is one of our favourite cities, The location was excellent as we are familiar with the location and the foyer and reception services were terrific and what we expected. That is where it ended!! Downhill after that.
Cons: We had booked a Superior double room and were given a smoky unrenovated smaller room with a bed against a wall for the two of us, We complained and were advised that is what we booked, TOTALLY UNACCEPTABLE. After much argument were given another room which was a renovated room and a proper bed , only to be told that we would have to pay an extra amount, this is when the same room was still available on line for a lesser amount than what we paid for the smoky room. Finally and an hour after arriving after a long flight from Paris they agreed to the new room without the extra charge that was not warranted!!
10.0 Excellent
Pros: Locatiom was excellent with easy access to many metro atations - even direct metro line to Narita airpprt through shimbashi station's asakusa line.Ask concierge for directions and other attractions. They were super helpful
Cons:
8.8 Excellent
Pros: Friendly staff. Helpful concierge. Great location.
Cons: nothing specific but maybe the price is a bit high if you're taking a twin bed room. It's almost the same price as a single bed room.
8.8 Excellent
Pros: Great location. Helpful concierge. Very clean rooms.
Cons: I think the price is a bit high especially since its a 3 star hotel
9.6 Excellent
Pros: Very close to both metro and train station. Walking distance to Ginza, though a bit up and downs in those tunnel and overcross. Breakfast covers Western and Continental food, limited choice though. The fish market is not far as well.
Cons: Old appliance in the room, not much power outlets around the bed.
8.3 Excellent
Pros: Friendly staff. Helpful concierge. Great location.
Cons: nothing specific but maybe the price is a bit high if you're taking a twin bed room. It's almost the same price as a single bed room.
9.6 Excellent
Pros: Upon arrival we thought we were too far from downtown Tokyo, this was not the case. Where the hotel is situated is within a handy precinct. It has a subway and station within 5 minutes walk and plenty of shops and a variety of restaurants and eating outlets down stairs from the hotel. We were pleased we were not in the middle of Tokyo, the Shiodime complex had far more to offer. Staff were friendly, Chen at the Concierge gave us amazing service on two seperate occasions, we were very grateful for her recommendations. The hotel also provides discounted Metro subway tickets and complimentary bottle water each day. The in-house guest laundry was very convenient and inexpensive.
Cons: No English speaking TV channels, unless you purchase them. The ironing board provided was completely useless, it was a piece of flat board about 60cm long, making you unable to iron dresses or shirts properly.
8.3 Excellent
Pros: Friendly staff, Helpful concierge. Great location
Cons: nothing specific but maybe the price is a bit high if you're taking a twin bed room. It's almost the same price as a single bed room.
10.0 Excellent
Pros: Everything was perfect except for the quite high early check-in fee.
Cons:
With a stay at Hotel Villa Fontaine Tokyo-Shiodome in Tokyo (Shiodome), you'll be within a 5-minute drive of Kabuki-za Theatre and Ginza Wako Building. Featured amenities include complimentary wired Internet access, a computer station, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Grand Prince Hotel New Takanawa, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Bay and Tokyo Metropolitan Teien Art Museum. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
Overall 8.4 Excellent
Based on 8,249 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Convenient location - easy access to transport.
Excellent
9.2
Pros: Staff was very helpful, when we arrived they assisted us with our luggage. We were greeted and accomodated. Appreciate that there is an ice machine on our floor, love a cold drink after a productive day. Plus, there is a free shuttle bus to/fro shinagawa station.
Excellent
8.3
Pros: Location very close to Shinagawa station which are connected for various destination in/ for Tokyo incl to the Airport Lots of shops & restaurants in the area There is a Yamato Office representative in the same building for luggage transfer to your next destination, very convenient really
Excellent
9.6
Pros: Position , gardens and free shuttle bus too and from rail station
Okay
5.0
Pros: LCATION IS GOOD
Okay
5.7
Pros: Great lobby with a courteous staff. Lots of restaurant options and fairly close to major train station.
Excellent
8.2
Pros: Overall, a pleasant stay. I was there on business and bought an extra room for my children. Clean, comfortable beds. I've had better breakfasts at other hotels. Very close to Shinagawa station. Quiet rooms and comfortable beds. Clean and pleasant. 7/11 in basement comes in handy for a late snack.
Good
6.7
Pros: I knew the location from a visit nearby five years go, it is close to a well-connected rail & subway system, but the walk to the hotel is uphill and not so pleasant in hot and humid weather.
Excellent
10.0
Pros: Hotel is located within walking distance to Shinagawa Station. Very nice garden and helpful staff.
Excellent
9.2
Pros: Location very strategic to get everywhere
Excellent
9.6
Pros: Friendly staff, specious room and nice location!
Good
7.1
Pros: My package didnt include breakfast
Details
Reviews
Overall 8.4 Excellent
Based on 8,249 reviews
Location
8.7
Amenities
8.4
Food
8.3
Vibe
8.1
Room
8.1
Comfort
8.0
Breakfast
7.8
Service
7.6
WiFi
7.5
Pool
6.6
Cleanliness
6.0
Vibe
8.7
Amenities
8.6
Location
8.6
Room
8.1
Breakfast
7.4
Service
6.9
Pool
6.2
Cleanliness
5.9
Food
8.5
Location
8.5
Room
8.4
Amenities
8.4
Breakfast
8.2
Comfort
8.0
Service
7.5
Pool
6.9
Cleanliness
5.9
Location
8.9
Amenities
8.6
Comfort
8.2
Room
8.0
Breakfast
7.4
Service
7.3
Cleanliness
6.0
Location
8.8
Food
8.7
Breakfast
8.1
Comfort
8.1
Room
7.8
Service
7.4
Pool
6.9
Cleanliness
6.3
8.0 Excellent
Pros: Convenient location - easy access to transport.
Cons:
9.2 Excellent
Pros: Staff was very helpful, when we arrived they assisted us with our luggage. We were greeted and accomodated. Appreciate that there is an ice machine on our floor, love a cold drink after a productive day. Plus, there is a free shuttle bus to/fro shinagawa station.
Cons:
8.3 Excellent
Pros: Location very close to Shinagawa station which are connected for various destination in/ for Tokyo incl to the Airport Lots of shops & restaurants in the area There is a Yamato Office representative in the same building for luggage transfer to your next destination, very convenient really
Cons: Size of room is O.K for Japan,but in general everything a bit pricy for their facility
9.6 Excellent
Pros: Position , gardens and free shuttle bus too and from rail station
Cons: Cost of using pool and strict rules Charged over £25 to use the outdoor pool to then be told I could only use the pool for an hour and a half as it closed at 5pm ! Then reopen at 6 pm but I would have to pay again to re enter! Once in the pool I was asked to remove my earring which were only small studs and was asked to remove my glasses which I need to see When I explained I couldn’t I was given a cord to attach to my glasses whilst I was the pool ! I do feel as it’s already expensive to stay at the hotel then you should be able to use the pool for free and the hours not be so restricted Price of drinks and food in the hotel were also very expensive
5.0 Okay
Pros: LCATION IS GOOD
Cons: ROOM CLEANING TIME IS LATE. EVEN 13:30 IT WAS NOT DONE YET. TOO LATE. TABLE IS VERY OLD AND DOES NOT LOOK CLEAN.
5.7 Okay
Pros: Great lobby with a courteous staff. Lots of restaurant options and fairly close to major train station.
Cons: The rooms were filthy with dust everywhere. The hotel had disabled air conditioning and it was 80 degrees Fahrenheit inside the rooms.
8.2 Excellent
Pros: Overall, a pleasant stay. I was there on business and bought an extra room for my children. Clean, comfortable beds. I've had better breakfasts at other hotels. Very close to Shinagawa station. Quiet rooms and comfortable beds. Clean and pleasant. 7/11 in basement comes in handy for a late snack.
Cons:
6.7 Good
Pros: I knew the location from a visit nearby five years go, it is close to a well-connected rail & subway system, but the walk to the hotel is uphill and not so pleasant in hot and humid weather.
Cons: Having a pool was a big reason for picking the hotel, but it turned out the per-visit cost of using it was prohibitive.
10.0 Excellent
Pros: Hotel is located within walking distance to Shinagawa Station. Very nice garden and helpful staff.
Cons: Have to pay to use the pool.
9.2 Excellent
Pros: Location very strategic to get everywhere
Cons: Perhaps a bigger shuttle bus will give more space for luggages
9.6 Excellent
Pros: Friendly staff, specious room and nice location!
Cons: We wanted to use Diamond pool but it was already closed.
7.1 Good
Pros: My package didnt include breakfast
Cons: N/A
With a stay at Grand Prince Hotel New Takanawa, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Bay and Tokyo Metropolitan Teien Art Museum. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
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