Overview

Hotel Gracery Shinjuku

1-19-1 Kabukicho, Shinjuku-ku, Tokyo 160-0021, Japan
+81 333 433 111

RM 517+

Overall guest ratings

8.8/10 Excellent
Based on 16,218 reviews

Review highlights

  • 9.5
  • 9.4
  • 9.2
  • 6.5

Good to know

  • Good accessibility by car
  • Spacious bathroom
  • Modern Hotel

Nearby

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    About

    When you stay at Hotel Gracery Shinjuku, you'll be within a 10-minute drive of Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. You can relax with a drink at the bar/lounge, and the 14 restaurants are nice spots to grab a bite to eat. Rooms offer up nice touches like deep soaking tubs, premium bedding, and slippers.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 16,218 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.2 "92% thought it was easy to get to the train station."
      9.1 "Near to public transport, according to 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 9.4 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      8.8 "88% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      8.4 "84% enjoyed the lobby entrance."
      9.8 "98% said it was a stylish hotel."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.6 "96% thought it was clean."
    • 9.0 "Food is to die for."
      8.6 "86% loved the menu selection."
      9.1 "91% enjoyed the snacks that were offered."
      9.8 "98% enjoyed the side dishes."
      7.4 "74% were happy with the price."
      10.0 "100% enjoyed the vegetable dishes."
      9.3 "93% enjoyed the fish/seafood dishes."
      10.0 "100% loved the sushi selection."
    • 8.9 "Amenities are good."
      8.9 "89% thought the building was wonderful."
      8.4 "84% enjoyed the lobby entrance."
      9.7 "97% said the facilities were very new."
      9.7 "97% thought the architecture was beautiful."
      7.8 "78% found the grounds to be nice."
      8.2 "82% thought the smoking area was great."
      9.4 "94% loved the terrace."
    • 6.5 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.8 "For 58%, maintenance was acceptable."
      6.8 "Cleanliness of the bathroom was average, said 68%."
      6.2 "Only 62% thought the air conditioning was adequate."
      6.1 "For only 61%, the tv was ok."
      6.9 "69% thought the minibar was ok."
    • 4.0 "Not very comfortable."
      3.3 "67% said rooms were small."
    • 2.8 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 5,838 reviews
    • 9.6 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.0 "90% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
      8.4 "84% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      8.8 "Near to public transport, according to 88%."
      9.2 "92% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.4 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.6 "96% thought it was clean."
      7.1 "71% said the bathroom was clean."
    • 9.1 "Food is to die for."
      9.8 "98% enjoyed the side dishes."
    • 8.7 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      9.8 "98% said the facilities were very new."
      8.4 "84% enjoyed the lobby entrance."
      9.4 "94% thought the architecture was beautiful."
      7.8 "78% found the grounds to be nice."
    • 6.6 "Average value."
    • 5.7 "Rooms are ok."
      6.2 "Only 62% thought the air conditioning was adequate."
      6.2 "For only 62%, the tv was ok."
    • 2.9 "Quite uncomfortable."
      2.5 "75% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
    • 2.7 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 6,000 reviews
    • 9.5 "Awesome vibe."
      9.8 "98% thought, the hotel was modern."
      8.7 "87% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      8.7 "87% enjoyed the lobby entrance."
      9.9 "99% said it was a stylish hotel."
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      8.7 "Near to public transport, according to 87%."
      9.2 "92% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
    • 9.0 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      8.7 "87% enjoyed the lobby entrance."
      9.5 "95% said the facilities were very new."
      9.7 "97% thought the architecture was beautiful."
    • 8.9 "Food is delicious."
      8.7 "87% loved the menu selection."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.5 "75% said the concierge service was amazing."
      7.5 "75% were impressed by the laundry service."
      9.1 "91% were happy with the shuttle service."
    • 6.1 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.8 "For 58%, maintenance was acceptable."
      6.2 "Only 62% thought the air conditioning was adequate."
    • 3.6 "Not very comfortable."
      2.9 "71% said rooms were small."
    • 2.4 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    Based on 1,135 reviews
    • 9.5 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      8.5 "85% enjoyed the lobby entrance."
      8.7 "87% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.6 "96% thought it was clean."
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.1 "91% thought it was easy to get to the train station."
      8.9 "Near to public transport, according to 89%."
    • 9.0 "Food is to die for."
    • 8.8 "Amenities are good."
      8.9 "89% thought the building was wonderful."
      8.5 "85% enjoyed the lobby entrance."
    • 6.9 "Average value."
    • 6.2 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.8 "For 58%, maintenance was acceptable."
      6.2 "Only 62% thought the air conditioning was adequate."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 4.2 "Not very comfortable."
      3.8 "62% said rooms were small."
    • 2.9 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 3,243 reviews
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.6 "96% thought it was clean."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      8.5 "85% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      7.8 "78% enjoyed the lobby entrance."
      9.9 "99% said it was a stylish hotel."
    • 8.8 "Food is delicious."
      8.4 "84% loved the menu selection."
    • 8.7 "Amenities are good."
      8.8 "88% thought the building was wonderful."
      9.7 "97% said the facilities were very new."
      7.8 "78% enjoyed the lobby entrance."
      9.7 "97% thought the architecture was beautiful."
      8.1 "81% found the grounds to be nice."
    • 6.8 "Average value."
    • 3.0 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Good accessibility by car"
    "Spacious bathroom"
    "Modern Hotel"
    data provided by TrustYou

    Recent reviews

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