Hotel Sunroute Higashi Shinjuku, Tokyo Hotels from RM 365

Guest reviews

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Couples
Families
Business
Solo

Overall rating

Based on 2,858 reviews

Location

9.5 "Terrific location."

9.7 "Near to public transport, according to 97%."

9.5 "95% liked the proximity to shopping."

9.6 "96% thought it was easy to get to the train station."

9.6 "Easily accessible by car, said 96%."

10.0 "100% enjoyed the restaurants & bars nearby."

9.0 "90% liked the proximity to sightseeing."

7.2 "City centre within easy reach, said 72%."

10.0 "Great parking, according to 100%."
Service

8.6 "Great service."

9.5 "95% found the staff to be very friendly."

7.8 "78% said the reception staff was great."

8.3 "83% thought the service was very professional."

8.1 "Housekeeping was great, according to 81%."

10.0 "Hotel security was great, thought 100%."

9.0 "90% said the booking process went smoothly."
Cleanliness

8.5 "Generally very clean."

8.3 "83% said rooms were clean."

8.9 "89% thought it was clean."
Vibe

7.9 "Good vibe."

8.3 "83% enjoyed the friendly atmosphere."

9.8 "98% thought the hotel was luxurious."

9.5 "95% enjoyed the lobby entrance."
Breakfast

6.6 "Breakfast is mediocre."

5.7 "Breakfast prices were ok, according to 57%."
Room

5.6 "Rooms are ok."

6.0 "Beds were acceptable for 60%."

5.1 "For only 51%, the bathroom was ok."

5.4 "Only 54% thought the furniture was functional."

5.2 "Only 52% said the rooms were modern."

6.1 "Only 61% thought the air conditioning was adequate."

6.1 "For only 61%, the tv was ok."

6.3 "63% said the view was so-so."
Wellness Area

5.0 "Sufficient wellness & sports facilities."
WiFi

4.4 "Internet is poor."

3.9 "61% said the wifi quality was bad."
Comfort

4.1 "Not very comfortable."

2.7 "73% said rooms were small."

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Overall rating

Based on 1,514 reviews

Location

9.6 "Terrific location."

9.8 "Near to public transport, according to 98%."

9.6 "96% liked the proximity to shopping."

9.6 "96% thought it was easy to get to the train station."

9.7 "Easily accessible by car, said 97%."

10.0 "100% enjoyed the restaurants & bars nearby."

8.9 "89% liked the proximity to sightseeing."
Cleanliness

8.9 "Generally very clean."

8.7 "87% said rooms were clean."

9.0 "90% thought it was clean."
Service

8.7 "Great service."

9.5 "95% found the staff to be very friendly."

8.0 "80% said the reception staff was great."

8.2 "82% thought the service was very professional."

8.1 "Housekeeping was great, according to 81%."
Vibe

7.9 "Good vibe."

8.4 "84% enjoyed the friendly atmosphere."
Breakfast

6.6 "Breakfast is mediocre."
Room

5.3 "Rooms are ok."

6.2 "Beds were acceptable for 62%."

5.1 "Only 51% thought the furniture was functional."

6.2 "Only 62% thought the air conditioning was adequate."

5.2 "Only 52% said the rooms were modern."

6.7 "67% said the view was so-so."
WiFi

4.3 "Internet is poor."

3.9 "61% said the wifi quality was bad."
Comfort

3.5 "Not very comfortable."

1.8 "82% said rooms were small."

5.0 "50% thought the bathroom was big enough."

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Overall rating

Based on 485 reviews

Location

9.5 "Terrific location."

9.8 "Near to public transport, according to 98%."

9.4 "94% liked the proximity to shopping."

8.7 "87% liked the proximity to sightseeing."

9.7 "97% thought it was easy to get to the train station."

9.5 "Easily accessible by car, said 95%."
Service

8.7 "Great service."

9.3 "93% found the staff to be very friendly."
Cleanliness

8.6 "Generally very clean."

8.4 "84% said rooms were clean."
Amenities

7.9 "Good amenities."

7.9 "79% thought the building was wonderful."
Breakfast

6.8 "Breakfast is mediocre."
Room

4.9 "Rooms are not good."

2.1 "79% said rooms were small."

4.9 "51% complained about the bathroom."
Comfort

3.5 "Not very comfortable."

2.1 "79% said rooms were small."

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Overall rating

Based on 314 reviews

Location

9.3 "Terrific location."

9.2 "92% thought it was easy to get to the train station."

9.8 "Near to public transport, according to 98%."

9.6 "96% liked the proximity to shopping."
Service

8.6 "Great service."

9.6 "96% found the staff to be very friendly."

7.8 "78% said the reception staff was great."

8.5 "85% thought the service was very professional."
Cleanliness

8.2 "Generally very clean."

7.8 "78% said rooms were clean."
Vibe

8.0 "Vibe was good."

8.0 "80% enjoyed the friendly atmosphere."
Room

6.5 "Rooms are ok."

5.2 "For only 52%, the bathroom was ok."

6.2 "Beds were acceptable for 62%."
Comfort

4.4 "Not very comfortable."

3.1 "69% said rooms were small."

Overall rating

Based on 543 reviews

Location

9.7 "Terrific location."

9.7 "97% thought it was easy to get to the train station."

9.8 "Near to public transport, according to 98%."

9.5 "95% liked the proximity to shopping."

9.4 "Easily accessible by car, said 94%."
Service

8.5 "Great service."

7.8 "78% said the reception staff was great."

8.3 "83% thought the service was very professional."

7.9 "Housekeeping was great, according to 79%."
Cleanliness

8.3 "Generally very clean."

8.1 "81% said rooms were clean."
Room

6.9 "Rooms are ok."

5.1 "For only 51%, the bathroom was ok."

6.4 "Beds were acceptable for 64%."
Breakfast

5.8 "Breakfast is mediocre."
Comfort

5.0 "Average comfort."

3.2 "68% said rooms were small."
WiFi

4.9 "Internet is poor."

4.5 "55% said the wifi quality was bad."