Overview

Ace Inn Shinjuku

5-3 Katamachi, Shinjuku, Tokyo 166-0001, Japan
+81 333 506 655

RM 84+

Overall guest ratings

7.4/10 Good
Based on 894 reviews

Review highlights

  • 9.3
  • 9.3
  • 4.8
  • 4.1

Good to know

  • Good wifi quality
  • Friendly service
  • Close to public transport

Nearby

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    Amenities

    • Internet
    • Bicycle hire
    • No smoking
    • Parking
    • Air-conditioned
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 894 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.3 "83% were impressed by the laundry service."
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      7.3 "73% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
    • 9.0 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 4.8 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      4.8 "52% had problems with the shower."
      3.6 "64% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      3.3 "67% said the bathroom was dirty."
      2.5 "75% found problems with the furniture."
      1.3 "87% were unsatisfied with the kitchenette."
      4.0 "60% criticized the small bathroom."
    • 4.1 "Not very clean."
      3.6 "64% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."

    Overall rating

    7.5 Good
    Based on 151 reviews
    • 9.2 "Terrific location."
    • 9.1 "Internet works perfectly."
      9.1 "91% said the wifi quality was great."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 5.7 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      5.4 "Only 54% said rooms were big enough."
    • 4.7 "Rooms are not good."
      4.5 "55% complained about the bathroom."
      3.7 "63% said rooms were dirty."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."

    Overall rating

    8.1 Excellent
    Based on 26 reviews
    • 9.3 "Terrific location."
    • 8.9 "Good value."
    • 4.3 "Rooms are not good."

    Overall rating

    7.3 Good
    Based on 715 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.5 "95% said the reception staff was great."
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
    • 8.9 "Very good internet connection."
      8.9 "89% said the wifi quality was great."
    • 5.6 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 4.4 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good wifi quality"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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