Recent reviews
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7.0
No food just peanuts. But it's a 45 min flt
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8.0
free snacks, comfortable seat, friendly crew. limited channels on free tv there used to be more when they had a different partner. I did watch ESPN for the first time on a flight. The stream was a little choppy on my device
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10.0
I had one of the smoothest flights I have ever been on thank you southwest flight 4112!!!
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9.3
Easy boarding Was an hour delay
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6.6
The attendants were awesome and seats comfy. Everyone very nice and happy. We took off late and our gate was moved at the last minute Also, could you offer water on these late night flights?
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2.4
Baileys with coffee is good for long flights. Cookies were good? The flight was originally scheduled to leave at 640PM but took off around 940PM, a three hour delay. Landing at IAD should have occurred before midnight, but didn't arrive until after 2AM. Meaning getting to the hotel was at 3AM. Getting to sleep by 4AM. And trying to wake up for a conference in only a few hours. Beats my partner who flew around IAD until diverted to PA, and sat on a tarmac for three hours...
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5.6
Baileys with coffee was great. Cookies were good?
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4.6
The cookies are good? Pre-boards get onto the plane before business select and can take preferred seats. This is an older plane, no trays in the armrests for bulk head seats. The app which contains your boarding pass, if you lose access to the pass, means you lose access to the free drink (and dirty looks from the FA) and you will NOT be able to show proof that you paid for after the flight takes off. Ground crew needed to change a tire, so flight was delayed by 30 minutes - meaning departure to arrival was delayed.
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2.6
The cookies are good? Horrible flight. On one of the newer planes (trays in arm rests) A 'customer of size' came in on the tail end of boarding and was seated next to me. The problem is that on bulkhead seating, the arm rests don't move up so it looks like they're sitting ON the armrests which means I'm leaning into the aisle and the person by the window is squeezed. However, other seats (middle) exist and no accommodation is made. There's also a policy that a COS procure an extra seat, for their comfort and comfort of others. Guess not, and when pointed out, the FA shrugged and asked if I want to move. Sorry, but I bought business select because I wanted a certain seat (get off fast, aisle, leg room). So instead of recognizing the policy, instead of making sure the COS is in a comfortable seat, instead of asking someone else to move where the armrests can be lifted, etc. She gets to sit nearly on the arm rests and negatively impact (aka wrecked) the flight of two business select customers (A4 and A2) Really?!?
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8.6
They lost our luggage and the guy that helped us was SLOW
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8.0
free snacks, comfortable seat, friendly crew. limited channels on free tv there used to be more when they had a different partner. I did watch ESPN for the first time on a flight. The stream was a little choppy on my device
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10.0
I had one of the smoothest flights I have ever been on thank you southwest flight 4112!!!
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9.3
Easy boarding Was an hour delay
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8.6
They lost our luggage and the guy that helped us was SLOW
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2.4
Baileys with coffee is good for long flights. Cookies were good? The flight was originally scheduled to leave at 640PM but took off around 940PM, a three hour delay. Landing at IAD should have occurred before midnight, but didn't arrive until after 2AM. Meaning getting to the hotel was at 3AM. Getting to sleep by 4AM. And trying to wake up for a conference in only a few hours. Beats my partner who flew around IAD until diverted to PA, and sat on a tarmac for three hours...
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5.6
Baileys with coffee was great. Cookies were good?
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4.6
The cookies are good? Pre-boards get onto the plane before business select and can take preferred seats. This is an older plane, no trays in the armrests for bulk head seats. The app which contains your boarding pass, if you lose access to the pass, means you lose access to the free drink (and dirty looks from the FA) and you will NOT be able to show proof that you paid for after the flight takes off. Ground crew needed to change a tire, so flight was delayed by 30 minutes - meaning departure to arrival was delayed.
review from
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2.6
The cookies are good? Horrible flight. On one of the newer planes (trays in arm rests) A 'customer of size' came in on the tail end of boarding and was seated next to me. The problem is that on bulkhead seating, the arm rests don't move up so it looks like they're sitting ON the armrests which means I'm leaning into the aisle and the person by the window is squeezed. However, other seats (middle) exist and no accommodation is made. There's also a policy that a COS procure an extra seat, for their comfort and comfort of others. Guess not, and when pointed out, the FA shrugged and asked if I want to move. Sorry, but I bought business select because I wanted a certain seat (get off fast, aisle, leg room). So instead of recognizing the policy, instead of making sure the COS is in a comfortable seat, instead of asking someone else to move where the armrests can be lifted, etc. She gets to sit nearly on the arm rests and negatively impact (aka wrecked) the flight of two business select customers (A4 and A2) Really?!?
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