Guest reviews
Overall rating
7.9
Good
Based on 67 reviews
Overall
7.9
Boarding
8.1
Comfort
7.9
Crew
8.3
Entertainment
7.3
Food
7.6
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0
Cons: Very sticky, hot inside. Why are SAA passengers flying on Kulula? Baggage collection at carousel was for a SAA flight and a Kulula flight.
review from
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2.0
Cons: we did not take this flight due to massive wildfires in Port Elizabeth and the surrounding areas (with 5+ people dead)
review from
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2.0
Cons: Because we missed the flight from Johannesburg to port Elizabeth BA cancelled our flight to Durban and we did not find out until we arrived at the airport. We had to book new tickets at the going rate to get on the same flight. BA also told us our other 3 flights had also been canceled. Fortunately Emirates was able to fix those 3 later
review from
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8.0
Cons: The delay
review from
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4.0
Bagage
Cons: Tampering with my luggage. Bag was opened and lost Deoderant and Contact lenses.
review from
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2.0
DID NOT FLY KALULA FLEW BA
Pros: N/A
Cons: N/A
review from
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10.0
Virgin Atlantic flight was the best
Pros: The flight crew were very helpful and insightful. The customer service and willingness to help were incomparable.
review from
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10.0
Great service
Pros: Can check 2 bags as always and of course great customer service
Cons: Wish i could get more flights with them within the USa
review from
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5.6
delay
Cons: We were supposed to leave at 1.30pm and left at 5pm. So there was a delay of 3 1/2 hours. We got two bottles of water and some chips.
review from
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8.0
Solid choice
Pros: The flight was on time and efficient and crew friendly and professional
Cons: The chicken curry was very bland but I guess I should be pleased food was served at all on a 2 hour flight
review from
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2.0
Horrible coordination; almost missed flights
Pros: Just made it
Cons: Checked into Durban, expecting like any other time, to have boarding passes for all legs of flight and bag checked through to Toronto. Discovered that due to my flights not being on the same alliance network, I was given only flight tickets to Joburg and that I would have to pick up my bag in Joburg; check in at the airline counter for boarding passes and to have my bag checked; and then, only then, could I proceed. Given that I had only 2 hours between flights in Joburg and that I had to do all of this, besides going through security and customs, it was difficult. Found very helpful man who helped me rush to airline ticket counter (only to find my further flight cancelled which required quick rebooking) to check in bag and get boarding passes; ran to security (man directed me through to a special shorter security screening). just made gate. Close call for other connecting flight but as bag checked through and boarding passes in hand, less chance of a miss.
review from
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2.3
Flight delayed
Pros: As luck would have it SA Express was delayed Could book a seat on SAX
Cons: Flight was delayed so I would have missed my 13:45 flight to Singapore
review from
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10.0
Virgin Atlantic flight was the best
Pros: The flight crew were very helpful and insightful. The customer service and willingness to help were incomparable.
review from
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10.0
Great service
Pros: Can check 2 bags as always and of course great customer service
Cons: Wish i could get more flights with them within the USa
review from
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6.0
Cons: Very sticky, hot inside. Why are SAA passengers flying on Kulula? Baggage collection at carousel was for a SAA flight and a Kulula flight.
review from
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2.0
Cons: we did not take this flight due to massive wildfires in Port Elizabeth and the surrounding areas (with 5+ people dead)
review from
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2.0
Cons: Because we missed the flight from Johannesburg to port Elizabeth BA cancelled our flight to Durban and we did not find out until we arrived at the airport. We had to book new tickets at the going rate to get on the same flight. BA also told us our other 3 flights had also been canceled. Fortunately Emirates was able to fix those 3 later
review from
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4.0
Bagage
Cons: Tampering with my luggage. Bag was opened and lost Deoderant and Contact lenses.
review from
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2.0
DID NOT FLY KALULA FLEW BA
Pros: N/A
Cons: N/A
review from
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5.6
delay
Cons: We were supposed to leave at 1.30pm and left at 5pm. So there was a delay of 3 1/2 hours. We got two bottles of water and some chips.
review from
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2.0
Horrible coordination; almost missed flights
Pros: Just made it
Cons: Checked into Durban, expecting like any other time, to have boarding passes for all legs of flight and bag checked through to Toronto. Discovered that due to my flights not being on the same alliance network, I was given only flight tickets to Joburg and that I would have to pick up my bag in Joburg; check in at the airline counter for boarding passes and to have my bag checked; and then, only then, could I proceed. Given that I had only 2 hours between flights in Joburg and that I had to do all of this, besides going through security and customs, it was difficult. Found very helpful man who helped me rush to airline ticket counter (only to find my further flight cancelled which required quick rebooking) to check in bag and get boarding passes; ran to security (man directed me through to a special shorter security screening). just made gate. Close call for other connecting flight but as bag checked through and boarding passes in hand, less chance of a miss.
review from
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2.3
Flight delayed
Pros: As luck would have it SA Express was delayed Could book a seat on SAX
Cons: Flight was delayed so I would have missed my 13:45 flight to Singapore
review from
Flight status
Kulula route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
494
Cape Town
CPT
Lanseria
HLA
493
Lanseria
HLA
Cape Town
CPT
805
Johannesburg
JNB
East London
ELS
925
Johannesburg
JNB
George
GRJ
102
Cape Town
CPT
Johannesburg
JNB
702
Durban
DUR
Cape Town
CPT
602
Durban
DUR
Johannesburg
JNB
105
Johannesburg
JNB
Cape Town
CPT
601
Johannesburg
JNB
Durban
DUR
594
Durban
DUR
Lanseria
HLA
802
East London
ELS
Johannesburg
JNB
926
George
GRJ
Johannesburg
JNB
701
Cape Town
CPT
Durban
DUR
595
Lanseria
HLA
Durban
DUR
Top airports served by Kulula
Kulula contact information
- MN IATA code
- 0861 585852 Call
- kulula.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.