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Dirty seat areas, late arrival, limited info about late arrival

Cons: seat area was dirty we took off and arrived late, partially because of wind but we weren't kept informed about what was going on.

Cons: Eat and sleep

Uncomfortable

Pros: Air conditioning, good size overhead vaggage storage

Cons: No leg room... so uncomfortable trip...most of us aussies have long legs..i think planes are designed for Asians who are shorter limbed. Will not travel again on jetstar overseas

Everything is an additional cost option.

Pros: Safe.

Cons: Ended up on a Jetstar flight on a codeshare arrangement with our booked airline Qantas. The journey didn’t start well when our bags would not scan through the self serve checkin as we had not booked direct with Jetstar. We then asked for an aisle seat, but this was refused - the “customer service” assistant advised we should have paid extra to pre-reserve a seat (a no cost option on Qantas). Then when we entered the plane we found that both adjacent aisle seats were in fact vacant. Food was an additional cost item - on an 8 hour flight. Those unlucky enough to ask for a meal late found that there was nothing left for them. Entertainment was also an additional cost item - when paid for the selection was extremely limited, the system slow. The entertainment froze up requiring a reboot. Though not the airline’s fault, the person behind was very fidgety, making it very uncomfortable for anyone sitting in front of him. If the seats were slightly further apart we might not have had that experience either. All in all not the best, given that we had booked with a full price airline and ended up on a budget airline instead.

Appreciate the honesty

Pros: They actually gave us a reason for the delay - plane had not been cleaned the night before.

Cons: No further updates when revised departure time had past and we were still waiting in line. Delay avoidable and not acceptable for first flight of the morning

Problem choosing the seating arrangements

Cons: My husband is 6.7 feet tall, we were trying to change seats for him for over 2 weeks and wasn't able to do ( need exit raw or extra leg room)