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Pros: The crew was professional and polite.

Cons: My particular flight was five hours late, which happens sometime, but it was difficult to follow what was going on.

Pros: Connection in Minsk

Cons: more space between the 5rows and upgraded seats

Pros: Flight was ok

Cons: Very bad experience with process leading to boarding. Air France knew nothing about my connecting flight even though it was labeled “Air France”. There was no info on any airline site about my connecting flight either. Lost so much time at airports! Not sure if it was Air France or Bellavia’s issue.

Cons: No legroom

The flight was delayed - missed connecting flight in the same airline.

Cons: The flight was delayed!

Pros: Pleasant crew.

Cons: The flight was greatly delayed to the point that we missed the connecting flight on Bellavia.

Very old plane

Pros: We have successfully landed

Cons: The plane we flew from Tbilisi to Minsk was old, noisy while landing, not very clean, the crew was not very attentive during this flight.

Pros: This plane was very old. Bad seats. Only cold drinks served

Pros: I loved the tea with lemon that was offered. Very tasty!

Cons: The flight was late but there was no communication about this when boarding. No announcements of any sort. The plane was old (clearly a refurbished old Italian plane), poorly pressurised (painful on the ear popping), and pretty bumpy on the takeoff and landing

Pros: Good job of personnel (at least, they looked /pretended to be enthusiastic and customer-oriented)

Cons: Complete ignorance by staff/personnel of Ataturk airport what is/where is Belavia and WHERE would be the registration. Actually, I have a picture confirming this my statenent, but you quite wisely did mot provide any way to submit this picture. Bravo! :)

Good short flight.

Pros: Attentive staff.

Cons: Nothing.

No entertainment for a long flight, no good meal.

Pros: Attentive staff.

Cons: No entertainment for a 3-hour flight, looks like Belavia stuck in 20th century, disappointed. Sandwiches are not good and not enough for a long flight.

Terrible experience.

Pros: Nothing!

Cons: Bad weather in Minsk delayed flight more than 7 Hours and Belavia staff did not communicate the reasons for delays to passengers for more than 3 hours into delay. In the end, the purpose of my trip was lost due to the incredible delay and I did not travel in the end. Poor Communication and Poor Handling of Passengers and our Concerns. Czech Air (booking owner) should hold Belavia (operating aircraft) accountable for this poor performance ... not the weather delay, but how they handled (or didn’t handle) passengers and communications.