Recent reviews
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- Negative
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4.6
Poor comfort and poor seats No entertainment
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9.2
They changed our return time and added an extra hour layover.
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4.0
Flight was booked as direct abidjan to Ouagadougou on the 8th, then back on 10 th but in fact went past to Niamey then back to Ouagadougou, completely disorganizing all previously made arrangements and without prior warning! Quite unacceptable, as this was a repeat performance of what occurred the previous day, and was obviously planned, yet we were not informed. I will say your flight attendants are pleasant and professional. Lack of communication
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4.0
Great service once we boarded.
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8.0
Smooth and fast. No problems or complications. Nice that we were served a small meal. Delicious!
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10.0
Boarding on time, nothing as problem, crew did good job and the food was also okay.
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8.4
2 easy flights. Nice service. There is only 1 hr to connect to next flight (both Niamey-Dakar and Dakar Niamey). With the security check in Abidjan, I think the connecting flight waits for the arriving flight but that is never stated so all the passengers heading to Dakar from Niamey and Niamey from Dakar were stressed, thinking, as they waited in the security lines, that they were going to miss their connection. A small point but could you add Coca Lite or Coca Net Zero to your choices?
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6.0
Flight attendants were friendly and very helpful Lack of information on flight that was delayed. No seat numbers were provided. It was a free for all
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8.3
After I took & completed the flight the airline said the ticket had not been paid for! How can the cost be dusted from my account and I not have it paid for ?
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4.0
Old aircraft Food quality more and more an issue No special arrangements at departure and arrival for business class
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9.2
They changed our return time and added an extra hour layover.
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8.0
Smooth and fast. No problems or complications. Nice that we were served a small meal. Delicious!
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10.0
Boarding on time, nothing as problem, crew did good job and the food was also okay.
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8.4
2 easy flights. Nice service. There is only 1 hr to connect to next flight (both Niamey-Dakar and Dakar Niamey). With the security check in Abidjan, I think the connecting flight waits for the arriving flight but that is never stated so all the passengers heading to Dakar from Niamey and Niamey from Dakar were stressed, thinking, as they waited in the security lines, that they were going to miss their connection. A small point but could you add Coca Lite or Coca Net Zero to your choices?
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8.3
After I took & completed the flight the airline said the ticket had not been paid for! How can the cost be dusted from my account and I not have it paid for ?
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4.6
Poor comfort and poor seats No entertainment
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4.0
Flight was booked as direct abidjan to Ouagadougou on the 8th, then back on 10 th but in fact went past to Niamey then back to Ouagadougou, completely disorganizing all previously made arrangements and without prior warning! Quite unacceptable, as this was a repeat performance of what occurred the previous day, and was obviously planned, yet we were not informed. I will say your flight attendants are pleasant and professional. Lack of communication
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4.0
Great service once we boarded.
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6.0
Flight attendants were friendly and very helpful Lack of information on flight that was delayed. No seat numbers were provided. It was a free for all
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4.0
Old aircraft Food quality more and more an issue No special arrangements at departure and arrival for business class
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