excellent service, loads of attention, good gluten free food choices with a finnish twist
Food was all right because the flight didn't depart from Finland and catering was from a non-Finnish supplier. Hurrah!
Stewardesses announced that only chicken is available, regardless of any special meal requests (vegetarian etc..). Eventually special meals were located, but not before passengers specifically demanding for them. WTF. Finnair generously pours you a half an glass of wine with meal, for anything more you have to pay for. Supposedly you can buy snacks with money, but there were no menus or pricelists to be found in the seat pockets. Touchscreen functions were barely working on my entertainment screen, the remote control didn't work altogether. WIFI didn't work at all.
The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable.
The crew was very helpful and kind. The plane extremely comfortable
Clean and comfortable seating
50 minutes delay. Food tasted funny like old leftovers.
Food was good
Crew was not so great
Hard working, friendly, and effective team. Your customer care is matchless!
I only have one objection. The crew lost control of restroom cleanliness toward the end of the flight. I know this is a challenge on a long flight, but your crews normally do better.
Everything was well done! Great customer service.
Nothing to like
The Emirates and the crew they are rude not a good plane to travel with they charge me $700 more rude service I hate the service I made a big mistake taking that plane
There was no option during check in to request meal options- ex vegetarian request.
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