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(Return)
Airports
Origin
Pulau Pinang
RM 2,828
only
RM 2,828
Kuala Lumpur
RM 2,351
only
RM 2,351
Destination
Rome
RM 2,351
only
RM 2,351
Sun, 3 Jun
KUL
FCO
23h 00m
Sun, 17 Jun
FCO
KUL
35h 40m
RM 2,351
Trip: 15 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
JFK
Excellent 10.0

Flight attendants very attentive, courteous and professional. Even while children were sleeping during meal distribution. We were offered sandwiches for them to eat later. Phone can now be used in airplane mode. USB charger via screen.

Monitors sometimes turn on. Harder to give rest to eyes when lights turn on all monitors.

SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

SFO
PVG
Mediocre 3.3

Nothing spectacular to mention.

Airline scheduled only a 30 minute layover between Shanghai and Hong Kong. Obviously I missed it. Waited 3 hours for airline to put me up in hotel. Hotel was extremely sketchy. I'll never make the mistake of traveling with this airline again. Worst travel experience in many years, and I've been some rough places. Food was Terrible, too.

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

Sun, 24 Jun
KUL
FCO
24h 00m
Thu, 5 Jul
FCO
KUL
15h 20m
RM 2,480
Trip: 12 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1270 reviews
Overall
7.2
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
CAN
RUH
Excellent 9.0

OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE

OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE

MED
JED
OK 5.6

Check in and boarding

The landing was awful very big shock and impact that hurts in the head and neck.

RUH
AUH
OK 5.3

The flight was short and service was adequate as such.

The late flight, lack of flight information, and no attendant make it frustrating and difficult to plan your arrangements upon arrival.

DAC
RUH
Excellent 9.0

Overall i like everything . maintain flying time very smartly

nothing can i remember ....

RUH
MED
Excellent 10.0

On time, comfortable, smooth landing, drinks and snacks served.

Nothing

Tue, 19 Jun
KUL
FCO
25h 35m
Fri, 29 Jun
FCO
KUL
23h 30m
RM 2,570
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 18087 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
JFK
IST
Excellent 10.0

Food, service, entertainment, cleanness of the plane

Too many announcements in the beginning of the flight.

JFK
IST
Mediocre 2.0

Flight was delayed. Missed my connecting flight. Had to wait 12 hrs in Istanbul for the next flight to Tirana. I missed my mother’s funeral.

IST
LAX
Excellent 10.0

The food service movies the crew

LAX
IST
Excellent 8.0

Movies varaiety

LAX
IST
Excellent 10.0

I love the food and service, thank you Turkish airlines, you are the best in the world

Fri, 25 May
KUL
FCO
21h 50m
Tue, 5 Jun
FCO
KUL
22h 40m
RM 2,765
Trip: 12 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 975 reviews
Overall
7.7
Boarding
7.7
Comfort
7.6
Crew
7.9
Entertainment
7.3
Food
7.3
AMM
SSH
Excellent 8.0

Pretty much on time and organized

Leg room is tight. okay for a short flight but would be uncomfortable on a longer flight.

AMM
ORD
Excellent 9.0

On time both at departure and arrival. Economy in the 787 is comfortable with better leg room than usual. Baggage claim was excellent

The toilets could have better attended to. Entertainment screen in my seat froze and couldn't be used.

KRT
AMM
Excellent 10.0

I was surprised today that they did not bring the Embrer aircraft. When ever that happens, I am delighted. The RJ Emberer is the worse aircraft configuration.

The RJ fleet is in need to get new aircrafts and an upgrade of their protect is important.

ORD
AMM
Excellent 9.6

Very enjoyable trip and crew was very polite.

SSH
AMM
Excellent 8.0

Good service and on time

The leg room is really small so it is a tight squeeze for tall people like us. Would only recommend for short flights.

Mon, 11 Jun
PEN
FCO
22h 25m
Mon, 18 Jun
FCO
PEN
22h 35m
RM 2,828
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 28 May
KUL
FCO
17h 20m
Thu, 14 Jun
FCO
KUL
18h 55m
RM 2,906
Trip: 18 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 15476 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LGW
TRN
Excellent 10.0

Lots of updates from pilot

FAO
LGW
Mediocre 3.6

nice employees

for the second time on this flight, the onboard devise for credit cards would not accept mine. this is the same card i used to book the flight. i complained to british air last time but they obviously haven't fixed the problem. there seems to be a problem using american credit cards these flights. is is a problem because nothing is free. luck;y a flight attendant did feel bad about it and gave me a glass of water

LHR
MAD
Good 6.0

It was just ok.

Nothing was complimentary.

KRK
LHR
Good 6.3

Plenty of leg room

The plane was way too hot

LHR
BIO
Mediocre 3.0

Arrived safely, only a little late.

Duty free? Marks and Spencer? The cart and crew kept going by but never offered drinks. So thirsty!

Tue, 10 Apr
KUL
FCO
18h 05m
Tue, 1 May
FCO
KUL
17h 45m
RM 2,941
Trip: 22 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 10785 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
DXB
CGK
Good 6.6

in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines.

DXB
MLE
Excellent 8.0

Usually, on the night flights you get a small toileteries kit with ear plugs, eye cover and a toothbrush. I kind of missed that...

SYD
CHC
Good 7.3

One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines

CHC
SYD
Good 7.3

This was operated by Qantas. Nice movie/music setup. Crew friendly

Food plentiful but meat was tough and pretty instututional in taste. Couldn’t eat but half of any meal

ADL
DXB
Excellent 8.6

Air vents over seat, excelent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight

No foot rest - limited ability to upgrade.

Thu, 24 May
KUL
FCO
17h 35m
Sun, 3 Jun
FCO
KUL
23h 10m
RM 2,988
Trip: 11 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7261 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.6
Entertainment
8.2
Food
7.9
DOH
JFK
Excellent 9.0

Stellar crew -- super friendly, served water/juices constantly, polite, attentive. To be commended Great choice of movies and entertainment but no wifi???

This was an older 777 -- no wifi -- pretty surprising on such a key flight at DOH-JFK! This is not the airline's fault but I had a crazy lady next to me who was very disoriented, who could not speak English and needed assistance. No one would deal with her! She had a little pouch with her name on it -- like a UM -- so someone knew something was not right when they put her on the flight. I bought drinks inside the terminal for this 14 hour flight but they were all confiscated at the additional security at the gate!! WTF

BOS
DOH
Excellent 10.0

Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance.

NBO
DOH
Good 7.6

Flight was on time

Small single aisle plane No wifi, no power ports, no individual screens Qatar is great about serving water but not other drinks -- I bought drinks inside security but there was another round of security at the gate -- they confiscated all of the drinks I bought

MAA
DOH
Excellent 9.6

No internet

DOH
HKT
Excellent 10.0

Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance.

Thu, 1 Mar
KUL
FCO
17h 30m
Mon, 5 Mar
FCO
KUL
17h 05m
RM 3,058
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5133 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
AUH
LHR
Good 6.3

Had the front seats with legroom on a 380, significantly quieter there than in Business on a 777 Was out of Heathrow within 40 mins of landing, usually a lot longer!

Food was minimalistic, bkfst and then a chicken sandwich on a 7 hour flight...

BOM
AUH
Good 6.0

They did not took us at team lunge having silver card and kept waiting at general lunge. Not cooperative officer.

AUH
CCU
Good 6.6

Punctuality

Food

AUH
NRT
Excellent 10.0

Everything

If anything it would be the terminal 1 lounge at Abu Dhabi airport. It is pretty poor compared to the other lounge.

AUH
ORD
Good 6.0

The crew and the entertainment

Food was terrible , the plane is old seats are really small

Sun, 27 May
KUL
FCO
25h 35m
Thu, 7 Jun
FCO
KUL
22h 30m
RM 3,109
Trip: 12 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1756 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
ARN
AMS
Excellent 10.0

Helpful and smiling cabin crew.

MAN
AMS
Good 7.0

The cabin crew were good. They explained what the arrangements were for the delayed flight connections

The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming..

AMS
LHR
Excellent 10.0

Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience.

IAD
AMS
Mediocre 2.0

They stole my money

AMS
KBP
Excellent 10.0

Very friendly and helpful personnel.

Sun, 8 Apr
KUL
FCO
23h 00m
Sat, 14 Apr
FCO
KUL
35h 40m
RM 2,366
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

SFO
PVG
Mediocre 3.3

Nothing spectacular to mention.

Airline scheduled only a 30 minute layover between Shanghai and Hong Kong. Obviously I missed it. Waited 3 hours for airline to put me up in hotel. Hotel was extremely sketchy. I'll never make the mistake of traveling with this airline again. Worst travel experience in many years, and I've been some rough places. Food was Terrible, too.

PVG
YVR
Mediocre 2.0

Every time the flight was late

HFE
CAN
Excellent 10.0

Courteous attendants.

Fri, 20 Apr
KUL
FCO
24h 00m
Thu, 26 Apr
FCO
KUL
15h 20m
RM 2,491
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1270 reviews
Overall
7.2
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
RUH
LHR
Good 7.0

OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE

OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE

CAN
RUH
Excellent 9.0

OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE

OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE

CAI
JED
Excellent 8.0

Praying Area onboard

However the food was good, only two small meals about 10 hours apart!!!

MED
JED
OK 5.6

Check in and boarding

The landing was awful very big shock and impact that hurts in the head and neck.

RUH
MED
Excellent 10.0

On time, comfortable, smooth landing, drinks and snacks served.

Nothing

Thu, 22 Mar
KUL
FCO
25h 10m
Thu, 29 Mar
FCO
KUL
22h 00m
RM 2,922
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 15 Mar
KUL
FCO
24h 30m
Sun, 18 Mar
FCO
KUL
18h 05m
RM 2,945
Trip: 4 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 10785 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
CHC
SYD
Good 7.3

This was operated by Qantas. Nice movie/music setup. Crew friendly

Food plentiful but meat was tough and pretty instututional in taste. Couldn’t eat but half of any meal

DXB
MLE
Excellent 8.0

Usually, on the night flights you get a small toileteries kit with ear plugs, eye cover and a toothbrush. I kind of missed that...

ZRH
DXB
Good 7.6

It wasn’t a full flight.

The crew were too busy in their own world and attention during service was poor.

ZAG
DXB
Excellent 8.0

The food was great. I like, that you can choose between different meal options.

DXB
BOM
OK 5.6

Punctual on Time. Clean Cabin. Nice Crew

They should be little flexible in timing for serving Dinner, as it happened, they served Dinner as soon as the Seat belt sign was switched off, at that time it was 4 pm local time. Since we were not ready for Dinner we suggested to bring it after an hour, which they declined stating that once they take back the trays it can not be served again.

Tue, 12 Jun
KUL
FCO
24h 00m
Fri, 29 Jun
FCO
KUL
20h 10m
RM 2,683
Trip: 18 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1270 reviews
Overall
7.2
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.7
Food
6.9
JED
IAD
Good 7.3

They took 1 hour more, so they make the long flight longer

CAI
JED
Excellent 8.0

Praying Area onboard

However the food was good, only two small meals about 10 hours apart!!!

CAN
RUH
Excellent 9.0

OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE

OUR RATINGS WOULD HAVE BEEN MUCH HIGHER,,BUT THE BAGGAGE HANDLERS HAVE BROKEN OUR LUGGAGE

AUH
RUH
OK 5.0

The flight crew was very helpful to our family. I wish their boarding process was as customer friendly or competent.

The flight was late, there was minimal information provided from the boarding attendants, and the boarding process was one of the most disorganized I have seen as a frequent flyer.

RUH
MED
Excellent 10.0

On time, comfortable, smooth landing, drinks and snacks served.

Nothing

Fri, 1 Jun
KUL
FCO
21h 50m
Tue, 12 Jun
FCO
KUL
22h 40m
RM 2,976
Trip: 12 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 975 reviews
Overall
7.7
Boarding
7.7
Comfort
7.6
Crew
7.9
Entertainment
7.3
Food
7.3
SSH
AMM
Excellent 8.0

Good service and on time

The leg room is really small so it is a tight squeeze for tall people like us. Would only recommend for short flights.

ORD
AMM
Excellent 9.6

Very enjoyable trip and crew was very polite.

TLV
AMM
Mediocre 2.0

I actually didn't fly QR. My RJ light from TLV to AMM was delayed by approx 2 hours. I asked to be taken off the flight in order to fly the day after from TLV to LCA and take QR. However the RJ gate agents explained that there are over 40 people on the flight that need to take the QR from AMM and that the ties between RJ and QR are very strong and the QR flight will wait the necessary 15 minutes. However, as we landed in AMM we saw the QR aircraft push back 5 minutes earlier than the scheduled departure. We got stuck in AMM and the RJ people were nice but totally inefficient and claimed that they were limited by their corporate procedures. I asked to be put on an Etihad flight that was scheduled to leave 2 hours later and that would put me at the end of the day in MAA (my destination) around 2.5 hours later which was acceptable in my eyes. The transfer desk agent said he is going to arrange it, disappeared for 45 minutes and then came and told me this is already too late for Etihad (it was not) and anyway they cannot let me take Etihad since they are not a part of "One World". I argued a bit and he said ok went to teh back office and disappeared for another 20 minutes. at that point he came and told me that all is taken care of and here is my new flight and proceeded to show me an itinerary which took me through BKK to MAA but the AMM-BKK flight will leave only at 0130 at night (this was around 1430) and get to BKK in the afternoon tomorrow. Then I will have to wait in the airport another 8-9 hours to fly to MAA. hence 2 nights without sleep staying at airports. BTW, I was the only Business/first passenger but this did not confer on me any special treatment. I refused to take this route and at the end asked them only to get me back to TLV and there I will change the whole route and go tomorrow on QR from LCA. I had to wait at AMM airport until 2100 and only now - 2300 - reached home which I left at 0600 this morning. BTW, i don't think that they restored my ticket to its original form (which was a full QR ticket covering also the RJ and Pegasus flights. but I was too tired to argue. I will postpone my trip by one more day and change the route to avoid another debacle like this one. Also, I chatted with the QR people in Amman, and ithey claim that they were not told that the RJ from TLV had 40 passengers connecting through them. This is the absolute opposite of what the RJ people claimed. Last, all his is without even mentioning the issues this delay caused since I have people who came specifically for this, waiting for me in MAA and God only knows when I will manage to get there and whether or not they will wait for me. Guys, you have to do something about this. I am quite a regular flyer and this is the worst experience I had.

AMM
ORD
Excellent 9.0

On time both at departure and arrival. Economy in the 787 is comfortable with better leg room than usual. Baggage claim was excellent

The toilets could have better attended to. Entertainment screen in my seat froze and couldn't be used.

AMM
CAI
Good 6.0

First class wasn't boarded first. Meal was ok, but not great. Seats were very comfortable

Fri, 25 May
KUL
FCO
27h 15m
Mon, 4 Jun
FCO
KUL
16h 50m
RM 3,074
Trip: 11 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 7261 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.6
Entertainment
8.2
Food
7.9
DOH
HKT
Excellent 10.0

Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance.

BGW
DOH
Excellent 10.0

Every thing is good in Qatar airways

COK
DOH
Good 6.3

Although the loading Zone was given as Zone 1, boarding was chaotic because the fround crew was incredibly inefficient. The announcement was totally mumbled and badly managed, Why cant the boarding at Cochin be organised like queues for each zone so that the passengers do not crowd in a mad rush near the gate as if the fliht will leave without them. As in Doha have different seating area for different zones and the ground crew should be trained to be firm to allow only passengers with boarding.

DOH
MIA
Excellent 8.3

Passengers in front of you slamming their seats back that crushed and spilled my food all over me. Happened 3 times!!!

MAA
DOH
Excellent 9.6

No internet

Sun, 3 Jun
KUL
FCO
18h 30m
Thu, 14 Jun
FCO
KUL
15h 25m
RM 3,109
Trip: 12 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1756 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
TLV
AMS
Mediocre 2.0

Airlines issue

Profiling certain customers

BCN
AMS
Excellent 9.3

The food was excelent

I have to pay to pay a little more confort

ARN
AMS
Excellent 10.0

Helpful and smiling cabin crew.

LAX
AMS
Mediocre 2.0

My bagage broke

I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it

IAD
AMS
Mediocre 2.0

They stole my money

Wed, 22 Aug
KUL
FCO
17h 20m
Fri, 14 Sep
FCO
KUL
17h 05m
RM 3,109
Trip: 24 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5133 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
AUH
CCU
Good 6.6

Punctuality

Food

AUH
NRT
Excellent 10.0

Everything

If anything it would be the terminal 1 lounge at Abu Dhabi airport. It is pretty poor compared to the other lounge.

AUH
ORD
Good 6.0

The crew and the entertainment

Food was terrible , the plane is old seats are really small

YYZ
AUH
Good 6.6

Punctual

Seats

AUH
JFK
OK 5.3

Didn’t have much choice for vegetarians.. food was not good atol

Sat, 2 Jun
KUL
FCO
23h 05m
Wed, 13 Jun
FCO
KUL
18h 55m
RM 3,117
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 15476 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
MAD
Good 6.0

It was just ok.

Nothing was complimentary.

MAA
LHR
OK 5.6

Seats are not comfortable. The crew are OK. No fruit juice or cool drinks.

LHR
BIO
Mediocre 3.0

Arrived safely, only a little late.

Duty free? Marks and Spencer? The cart and crew kept going by but never offered drinks. So thirsty!

LHR
BOS
Good 7.0

Crew were cooperative

There were no veg sandwiches.

FAO
LGW
Mediocre 3.6

nice employees

for the second time on this flight, the onboard devise for credit cards would not accept mine. this is the same card i used to book the flight. i complained to british air last time but they obviously haven't fixed the problem. there seems to be a problem using american credit cards these flights. is is a problem because nothing is free. luck;y a flight attendant did feel bad about it and gave me a glass of water

Malaysia to Rome Fiumicino flight information

Flights arrive in Rome Fiumicino
Flights depart from Malaysia
Flight price RM 2,351
Airlines China Eastern, Saudia, Turkish Airlines, Royal Jordanian, British Airways, Emirates, Qatar Airways, Etihad Airways, KLM
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