The food on this flight was just terrible. I have a wheat allergy so when booking I ask for gluten free options. The food given was inedible. The bread rolls were rock hard. Once board I was given one and the only thing I could do was eat the chicken slice and piece of tomato on it. Also given was 4 small cubes of fruit, 2 watermelon and 2 pineapple and a bottle of water. My husband had a regular meal and found his very average. Then the evening meal was also disappointing! Some dried out fish with spinach and 3 sticks of dry white sweet potato. No sauce …. 😳 again, the same fruit and water. The passengers had to wait a long time for the dinner food to be served. My husband just wanted to eat and go to sleep so he was a bit annoyed about that. We got off the plane and I was feeling quite hangry. Not enough food or a good eating experience. Emirates used to be a flight we looked forward to… now we are considering looking at other companies for the future.
The food on this flight was just terrible. I have a wheat allergy so when booking I ask for gluten free options. The food given was inedible. The bread rolls were rock hard. Once board I was given one and the only thing I could do was eat the chicken slice and piece of tomato on it. Also given was 4 small cubes of fruit, 2 watermelon and 2 pineapple and a bottle of water. My husband had a regular meal and found his very average. Then the evening meal was also disappointing! Some dried out fish with spinach and 3 sticks of dry white sweet potato. No sauce …. 😳 again, the same fruit and water. The passengers had to wait a long time for the dinner food to be served. My husband just wanted to eat and go to sleep so he was a bit annoyed about that. We got off the plane and I was feeling quite hangry. Not enough food or a good eating experience. Emirates used to be a flight we looked forward to… now we are considering looking at other companies for the future.
Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions
I was traveling business purposes and I only had one carry on and a personal computer back pack . My carry on was 8.5 kg little more than allowable. At jfk airport check in they did not let me carry it . I was little disappointed.
Check-in process at Bengaluru airport was atrociously slow. Emirates should allow baggage drop option after online check-in and verification of documents. The rest of the flight was quite good and we didn't have any complaints.
Me and 2 other rows were forgotten during food service. We waited over an hour before they finally served our food. Then only had what was left. They did apologize. Also, they locked the bathroom due to turbulence and my 4 year old had to pee himself because they wouldn’t unlock it for him.
Excellent airlines. I highly recommend using Emirates. Its my number 1 airlines
I liked theAVML food. Taste was alright and quantity was enough. Sometimes during the flight I felt that the smell from toilet was coming to the cabin
Lovely experience. I feel like travelling in Emirates.. The flights are always superb.Vegan food served was really good..
Serving food took so long . Almost time close to lend. Plus during landing air pressure in cabin cuss ear blocked took long time to unblock.
Quality and tasty Food and service, bigger seat comfort and leg room, etc.
Don’t use them on the IST-isb route, horrible service
There was a Turkish Airlines employee sat in 16A in the row in front of us. We understood that she was a Turkish Airlines employee from her interaction with the cabin crew and the fact that she boarded business but was sitting in economy with us. What annoyed us was the extremely loud conversation she had for the majority of the 12 hour flight with two men, one of which was leaning over the chair in front of her. This was annoying as they were so loud that my wife and I could still hear them despite wearing our noise cancelling earphones. No intervention was taken by the cabin crew. Secondly, she ordered some extra meals from the crew, which we believe to have come from business class, for her male friends. Seeing this in economy is very disheartening. Lastly, one of her male friends pulled out an e-cigarette and was only mildly reprimanded by the cabin crew. Overall, we consider this behaviour completely inappropriate of a Turkish Airlines employee. Next time we will book with Emirites, I don’t think that their employees would be allowed to behave in this manner.
There was a Turkish Airlines employee sitting in front of us, we noticed from her conversations we witnessed with the cabin crew and the fact that she boarded business class. She was sat in 16A. Firstly she was talking loudly the majority of the flight with two other men, one of which was leaning over the seat in front of her. This was disturbing as they were talking loudly and we were not able to sleep. The 12 hour long flight turned into a nightmare, even the noise cancellation didn’t work for their chatter. Secondly she requested extra meals from the crew for her male friends. We believe the meals came from business class. They also took their e-cigarettes out and were caught the cabin crew, but no further action was taken. Sitting in economy and seeing this is extremely disheartening. Next time I will book Emirites, I don’t think their staff would be allowed to behave like this.
In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.
First class payment but wife’s seat broken, would recline but not lay flat. On previous flight, delays and ground crew malfunctions connecting jetway made us miss flight to Houston. I asked twice for a cart to assist us getting across the massive Istanbul Airport, but was denied. We are both over 70.
Crew announced boarding started and they asked passengers to form a queue. Actual boarding didn’t start and queue was not moving for around 40-50 mins. Very poor management.
My whole body was paining after such long flight. Seats are small. Leg space is too small. Food is good.
Crew on this flight was terrible. Especially one practicular female , she was harassing us and other families with children. Flight was good overall, if not her being rude and aggressive
Our itinerary was broken apart by ChatDeal and let off our luggage from Turkey to Greece!! When contacted by this prior to our departure, I was informed it was my fault...I had to pay for checked bags, in middle of our trip! Turkish Airlines is not to blame for my distain of the ChatDeal interaction. COMPLETELY UNSAT!!
I found it okay. Did not think the food was that great. And the service could have been better. Seat was a little cramped. Delay getting to Istanbul made me rush all the way across the airport to get to the connection. This was a not good experience.